www.egain.com Open in urlscan Pro
13.82.107.234 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=k...
Submission: On December 17 via manual (December 17th 2022, 12:33:56 am UTC) from US — Scanned from DE

Summary HTTP 102 Redirects Links 18 Behaviour Indicators

Summary

This website contacted 28 IPs in 6 countries across 22 domains to perform 102 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 411328.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.

This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
41	13.82.107.234 13.82.107.234	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
4	2a00:1450:400... 2a00:1450:4001:82b::200a	15169 (GOOGLE) (GOOGLE)
7	2a00:1450:400... 2a00:1450:400d:807::2008	15169 (GOOGLE) (GOOGLE)
3	2a02:6ea0:cb0... 2a02:6ea0:cb00::2	60068 (CDN77 ^_^) (CDN77 ^_^)
2	18.66.192.23 18.66.192.23	16509 (AMAZON-02) (AMAZON-02)
2	34.249.19.88 34.249.19.88	16509 (AMAZON-02) (AMAZON-02)
1	2606:4700::68... 2606:4700::6810:a852	13335 (CLOUDFLAR...) (CLOUDFLARENET)
3	2620:1ec:c11:... 2620:1ec:c11::200	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	2600:9000:230... 2600:9000:2304:2a00:1f:f723:6fc0:93a1	16509 (AMAZON-02) (AMAZON-02)
2	34.120.220.80 34.120.220.80	396982 (GOOGLE-CL...) (GOOGLE-CLOUD-PLATFORM)
3	2a00:1450:400... 2a00:1450:4001:811::2003	15169 (GOOGLE) (GOOGLE)
1	2a02:26f0:11a... 2a02:26f0:11a::6867:4832	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
2	2606:4700::68... 2606:4700::6811:915b	13335 (CLOUDFLAR...) (CLOUDFLARENET)
3	2a00:1450:400... 2a00:1450:4001:828::200e	15169 (GOOGLE) (GOOGLE)
2	2001:4860:480... 2001:4860:4802:32::36	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:400d:808::2002	15169 (GOOGLE) (GOOGLE)
2	2600:9000:230... 2600:9000:2304:6600:2:53b2:240:93a1	16509 (AMAZON-02) (AMAZON-02)
3 3	2620:1ec:21::14 2620:1ec:21::14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	13.107.42.14 13.107.42.14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
6	2600:1f14:f4:... 2600:1f14:f4:7d02:d31:197e:d703:14f5	16509 (AMAZON-02) (AMAZON-02)
1	18.66.15.126 18.66.15.126	16509 (AMAZON-02) (AMAZON-02)
1	2606:4700::68... 2606:4700::6812:3eb	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	2a00:1450:400... 2a00:1450:400c:c06::9b	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:80f::2004	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:80e::2003	15169 (GOOGLE) (GOOGLE)
1	2606:4700:440... 2606:4700:4400::6812:2a69	13335 (CLOUDFLAR...) (CLOUDFLARENET)
3 4	52.72.175.129 52.72.175.129	14618 (AMAZON-AES) (AMAZON-AES)
2 2	34.248.196.211 34.248.196.211	16509 (AMAZON-02) (AMAZON-02)
2	35.244.174.68 35.244.174.68	15169 (GOOGLE) (GOOGLE)
1	34.198.103.136 34.198.103.136	14618 (AMAZON-AES) (AMAZON-AES)
102	28

41 13.82.107.234 (Tappahannock, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

www.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a00:1450:4001:82b::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 2a00:1450:400d:807::2008 (Ireland)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:6ea0:cb00::2 (London, United Kingdom)

ASN60068 (CDN77 ^_^, GB)

cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
key-cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.66.192.23 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-192-23.muc50.r.cloudfront.net

hd.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 34.249.19.88 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-34-249-19-88.eu-west-1.compute.amazonaws.com

analytics.analytics-egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6810:a852 (United States)

ASN13335 (CLOUDFLARENET, US)

ws.zoominfo.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2620:1ec:c11::200 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

bat.bing.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:2304:2a00:1f:f723:6fc0:93a1 (United States)

ASN16509 (AMAZON-02, US)

sc.lfeeder.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 34.120.220.80 (Kansas City, United States)

ASN396982 (GOOGLE-CLOUD-PLATFORM, US)
PTR: 80.220.120.34.bc.googleusercontent.com

cdn.dreamdata.cloud	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:811::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:11a::6867:4832 (Vienna, Austria)

ASN20940 (AKAMAI-ASN1, NL)

snap.licdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2606:4700::6811:915b (United States)

ASN13335 (CLOUDFLARENET, US)

diffuser-cdn.app-us1.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
prism.app-us1.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:828::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2001:4860:4802:32::36 (United States)

ASN15169 (GOOGLE, US)

region1.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:400d:808::2002 (Ireland)

ASN15169 (GOOGLE, US)

googleads.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2600:9000:2304:6600:2:53b2:240:93a1 (United States)

ASN16509 (AMAZON-02, US)

cdn.linkedin.oribi.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2620:1ec:21::14 (United States) 3 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
www.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.107.42.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px4.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2600:1f14:f4:7d02:d31:197e:d703:14f5 (Boardman, United States)

ASN16509 (AMAZON-02, US)

ebrain.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.66.15.126 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-15-126.vie50.r.cloudfront.net

tr.lfeeder.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6812:3eb (United States)

ASN13335 (CLOUDFLARENET, US)

tags.clickagy.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:400c:c06::9b (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:80f::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:80e::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700:4400::6812:2a69 (United States)

ASN13335 (CLOUDFLARENET, US)

trackcmp.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 52.72.175.129 (Ashburn, United States) 3 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-72-175-129.compute-1.amazonaws.com

aorta.clickagy.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 34.248.196.211 (Dublin, Ireland) 2 redirects

ASN16509 (AMAZON-02, US)
PTR: ec2-34-248-196-211.eu-west-1.compute.amazonaws.com

dpm.demdex.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 35.244.174.68 (Kansas City, United States)

ASN15169 (GOOGLE, US)
PTR: 68.174.244.35.bc.googleusercontent.com

idsync.rlcdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
id.rlcdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 34.198.103.136 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-198-103-136.compute-1.amazonaws.com

hemsync.clickagy.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
49	egain.com www.egain.com — Cisco Umbrella Rank: 411328 hd.egain.com ebrain.egain.com	892 KB
7	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 51	430 KB
6	clickagy.com 3 redirects tags.clickagy.com — Cisco Umbrella Rank: 6610 aorta.clickagy.com — Cisco Umbrella Rank: 1552 hemsync.clickagy.com — Cisco Umbrella Rank: 5978	16 KB
5	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 29 region1.google-analytics.com — Cisco Umbrella Rank: 2623	20 KB
4	linkedin.com 3 redirects px.ads.linkedin.com — Cisco Umbrella Rank: 367 www.linkedin.com — Cisco Umbrella Rank: 633 px4.ads.linkedin.com — Cisco Umbrella Rank: 6484	3 KB
4	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 37	4 KB
3	google.de www.google.de — Cisco Umbrella Rank: 6041	674 B
3	google.com www.google.com — Cisco Umbrella Rank: 2	762 B
3	doubleclick.net googleads.g.doubleclick.net — Cisco Umbrella Rank: 34 stats.g.doubleclick.net — Cisco Umbrella Rank: 77	2 KB
3	gstatic.com fonts.gstatic.com	75 KB
3	bing.com bat.bing.com — Cisco Umbrella Rank: 371	12 KB
3	printfriendly.com cdn.printfriendly.com — Cisco Umbrella Rank: 20616 key-cdn.printfriendly.com — Cisco Umbrella Rank: 21700	17 KB
2	rlcdn.com idsync.rlcdn.com — Cisco Umbrella Rank: 331 id.rlcdn.com — Cisco Umbrella Rank: 567	140 B
2	demdex.net 2 redirects dpm.demdex.net — Cisco Umbrella Rank: 204	2 KB
2	oribi.io cdn.linkedin.oribi.io — Cisco Umbrella Rank: 910	375 B
2	app-us1.com diffuser-cdn.app-us1.com — Cisco Umbrella Rank: 7954 prism.app-us1.com — Cisco Umbrella Rank: 8009	6 KB
2	dreamdata.cloud cdn.dreamdata.cloud — Cisco Umbrella Rank: 48995	39 KB
2	lfeeder.com sc.lfeeder.com — Cisco Umbrella Rank: 14287 tr.lfeeder.com — Cisco Umbrella Rank: 22321	11 KB
2	analytics-egain.com analytics.analytics-egain.com — Cisco Umbrella Rank: 21123	20 KB
1	trackcmp.net trackcmp.net — Cisco Umbrella Rank: 8040	315 B
1	licdn.com snap.licdn.com — Cisco Umbrella Rank: 788	5 KB
1	zoominfo.com ws.zoominfo.com — Cisco Umbrella Rank: 4908	2 KB
102	22

	Domain	Requested by
41	www.egain.com	www.egain.com
7	www.googletagmanager.com	www.egain.com www.googletagmanager.com
6	ebrain.egain.com	analytics.analytics-egain.com ebrain.egain.com
4	aorta.clickagy.com	3 redirects tags.clickagy.com
4	fonts.googleapis.com	www.egain.com
3	www.google.de	www.egain.com
3	www.google.com	www.egain.com
3	www.google-analytics.com	www.googletagmanager.com www.google-analytics.com
3	fonts.gstatic.com	fonts.googleapis.com
3	bat.bing.com	www.egain.com bat.bing.com
2	dpm.demdex.net	2 redirects
2	stats.g.doubleclick.net	www.google-analytics.com
2	px.ads.linkedin.com	2 redirects
2	cdn.linkedin.oribi.io	snap.licdn.com
2	region1.google-analytics.com	www.googletagmanager.com
2	cdn.dreamdata.cloud	www.egain.com cdn.dreamdata.cloud
2	analytics.analytics-egain.com	www.egain.com analytics.analytics-egain.com
2	hd.egain.com	www.egain.com
2	cdn.printfriendly.com	www.egain.com
1	hemsync.clickagy.com	tags.clickagy.com
1	id.rlcdn.com	www.egain.com
1	idsync.rlcdn.com	www.egain.com
1	trackcmp.net	diffuser-cdn.app-us1.com
1	tags.clickagy.com	ws.zoominfo.com
1	tr.lfeeder.com	www.egain.com
1	px4.ads.linkedin.com	www.egain.com
1	www.linkedin.com	1 redirects
1	prism.app-us1.com	diffuser-cdn.app-us1.com
1	googleads.g.doubleclick.net	www.googletagmanager.com
1	diffuser-cdn.app-us1.com	www.egain.com
1	snap.licdn.com	www.egain.com
1	key-cdn.printfriendly.com	cdn.printfriendly.com
1	sc.lfeeder.com	www.egain.com
1	ws.zoominfo.com	www.egain.com
102	34

This site contains links to these domains. Also see Links.

Domain
twitter.com
www.facebook.com
www.instagram.com
www.linkedin.com
egain.com
www.youtube.com
community.egain.com
eg5074aprl.egain.cloud
media.egain.com
hd.egain.com

Subject Issuer	Validity	Valid
*.egain.com Go Daddy Secure Certificate Authority - G2	`2022-01-20` - `2023-02-21`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2022-11-28` - `2023-02-20`	3 months	crt.sh
*.google-analytics.com GTS CA 1C3	`2022-11-28` - `2023-02-20`	3 months	crt.sh
1937640834.rsc.cdn77.org R3	`2022-11-07` - `2023-02-05`	3 months	crt.sh
hd.egain.com Amazon	`2022-02-09` - `2023-03-10`	a year	crt.sh
*.analytics-egain.com Amazon	`2022-09-06` - `2023-10-05`	a year	crt.sh
zoominfo.com Cloudflare Inc ECC CA-3	`2022-05-04` - `2023-05-04`	a year	crt.sh
www.bing.com Microsoft RSA TLS CA 02	`2022-11-25` - `2023-05-25`	6 months	crt.sh
*.lfeeder.com Amazon	`2022-07-09` - `2023-08-07`	a year	crt.sh
cdn.dreamdata.cloud GTS CA 1D4	`2022-12-05` - `2023-03-05`	3 months	crt.sh
*.gstatic.com GTS CA 1C3	`2022-11-28` - `2023-02-20`	3 months	crt.sh
1639039923.rsc.cdn77.org R3	`2022-11-06` - `2023-02-04`	3 months	crt.sh
snap.licdn.com DigiCert SHA2 Secure Server CA	`2022-03-01` - `2023-03-01`	a year	crt.sh
diffuser-cdn.app-us1.com R3	`2022-12-13` - `2023-03-13`	3 months	crt.sh
*.g.doubleclick.net GTS CA 1C3	`2022-11-28` - `2023-02-20`	3 months	crt.sh
app-us1.com Cloudflare Inc ECC CA-3	`2022-12-07` - `2023-12-06`	a year	crt.sh
linkedin.oribi.io Amazon	`2022-07-07` - `2023-08-06`	a year	crt.sh
sni.cloudflaressl.com Cloudflare Inc ECC CA-3	`2022-08-13` - `2023-08-13`	a year	crt.sh
www.google.com GTS CA 1C3	`2022-11-28` - `2023-02-20`	3 months	crt.sh
www.google.de GTS CA 1C3	`2022-11-28` - `2023-02-20`	3 months	crt.sh
*.google.de GTS CA 1C3	`2022-11-28` - `2023-02-20`	3 months	crt.sh
*.clickagy.com Amazon	`2021-12-15` - `2023-01-12`	a year	crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
Frame ID: 97277920F041AA6CB62A203CC9ED9FF7
Requests: 97 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: E4949520B6639C9BBD4BF2758F8398D0
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: F52426743A29922EAA6247CCCDDC2CCF
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: 84CFBFF36A9B6EAA8F9EFB2E815EB935
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 9BF1700588FEDDAEB3EB245718205A8A
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

The New Knowledge Management Required for Customer Service in the COVID Era - eGain

Detected technologies

RequireJS (JavaScript Frameworks) Expand

Overall confidence: 100%
Detected patterns

require.*\.js

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
<link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtm\.js
googletagmanager\.com/gtag/js

Lightbox (JavaScript Libraries) Expand

Linkedin Insight Tag (Analytics) Expand

Overall confidence: 100%
Detected patterns

snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Revslider (Miscellaneous) Expand

Overall confidence: 100%
Detected patterns

/revslider/[/\w-]+/js

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

jQuery Migrate (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

102
Requests

97 %
HTTPS

67 %
IPv6

22
Domains

34
Subdomains

28
IPs

6
Countries

1552 kB
Transfer

3929 kB
Size

39
Cookies

18 Outgoing links

These are links going to different origins than the main page.

URL: https://twitter.com/eGain

Search URL Search Domain Scan URL

URL: https://www.facebook.com/eGain

Search URL Search Domain Scan URL

URL: https://www.instagram.com/egainhq

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/egain-corporation

Search URL Search Domain Scan URL

URL: https://egain.com/products/
Title: Products

Search URL Search Domain Scan URL

URL: https://egain.com/solutions/
Title: Solutions

Search URL Search Domain Scan URL

URL: https://egain.com/resources/
Title: Resources

Search URL Search Domain Scan URL

URL: https://egain.com/blog/
Title: Blogs

Search URL Search Domain Scan URL

URL: https://www.youtube.com/egainchannel
Title: Videos

Search URL Search Domain Scan URL

URL: https://community.egain.com/login
Title: eGain Community

Search URL Search Domain Scan URL

URL: https://eg5074aprl.egain.cloud/system/templates/selfservice/portal/help/customer/locale/en-US/portal/555500000001023
Title: eGain Support Portal

Search URL Search Domain Scan URL

URL: https://egain.com/success/
Title: Success

Search URL Search Domain Scan URL

URL: https://egain.com/success/analyst-recognition/
Title: Analyst Recognition

Search URL Search Domain Scan URL

URL: https://egain.com/success/awards/
Title: Awards

Search URL Search Domain Scan URL

URL: https://media.egain.com/support/managedservices.asp
Title: eGain Managed Services

Search URL Search Domain Scan URL

URL: https://egain.com/partners/
Title: Partners

Search URL Search Domain Scan URL

URL: https://egain.com/company/
Title: Company

Search URL Search Domain Scan URL

URL: https://hd.egain.com/articles/new-knowledge-management-for-customer-service-in-covid-era.pdf
Title: DOWNLOAD PDF

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 73

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1671237231452&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D34c4b4f1-4fe9-ea11-a817-000d3a1bb78f HTTP 302
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1671237231452%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fknowledge-management-customer-service-covid-era%252F%253Futm_source%253D1on1%2526utm_medium%253Demail%2526utm_campaign%253Dkmai2-na%2526uid%253D34c4b4f1-4fe9-ea11-a817-000d3a1bb78f%26liSync%3Dtrue HTTP 302
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1671237231452&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D34c4b4f1-4fe9-ea11-a817-000d3a1bb78f&liSync=true HTTP 302
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1671237231452&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D34c4b4f1-4fe9-ea11-a817-000d3a1bb78f&liSync=true&e_ipv6=AQKxyHPohLPJAgAAAYUdgGTZgeZFneCEP_6-vaQMGazSgQLI2CATGZGC55xiTv6-A3cFDNxz4B3Z

Request Chain 94

https://aorta.clickagy.com/pixel.gif?clkgypv=jstag HTTP 302
https://dpm.demdex.net/ibs:dpid=79908&dpuuid=c:22d4ef54eab0cd6f8dbabcffd29fdb07&redir=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D124%26cm%3D%24%7BDD_UUID%7D HTTP 302
https://dpm.demdex.net/demconf.jpg?et:ibs%7cdata:dpid=79908&dpuuid=c:22d4ef54eab0cd6f8dbabcffd29fdb07&redir=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D124%26cm%3D%24%7BDD_UUID%7D HTTP 302
https://aorta.clickagy.com/pixel.gif?clkgypv=pxl&ch=124&cm=60752109481314396971903786267103139896 HTTP 302
https://idsync.rlcdn.com/420246.gif?partner_uid=c:22d4ef54eab0cd6f8dbabcffd29fdb07

Request Chain 95

https://aorta.clickagy.com/liveramp_redir HTTP 302
https://id.rlcdn.com/711861.gif

102 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 200
OK Primary Request / Show response
www.egain.com/knowledge-management-customer-service-covid-era/ 207 KB
44 KB 847ms
597ms Document
text/html 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

ae6a4c0d451c391d8df79105f00098978a0ca4f6f99fcc77c3d9cac760fa69a7

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

Connection: Keep-Alive
Content-Encoding: gzip
Content-Length: 44320
Content-Type: text/html; charset=UTF-8
Date: Sat, 17 Dec 2022 00:33:49 GMT
Keep-Alive: timeout=5, max=100
Link: <https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/14854>; rel="alternate"; type="application/json" <https://www.egain.com/?p=14854>; rel=shortlink
Server: Apache/2.4.29 (Ubuntu)
Strict-Transport-Security: max-age=31536000
Vary: Accept-Encoding
X-Content-Type-Options: nosniff
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK jquery.fancybox.css
www.egain.com/egain-child/fancy/ 5 KB
2 KB 308ms
103ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain-child/fancy/jquery.fancybox.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1489-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 1477

GET
H/1.1 200
OK rs6.css
www.egain.com/plugins/revslider/public/assets/css/ 55 KB
12 KB 318ms
105ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/revslider/public/assets/css/rs6.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "db2a-592d7e61038c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 11707

GET
H/1.1 200
OK style.css
www.egain.com/plugins/sticky-header-oceanwp// 753 B
704 B 316ms
104ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/sticky-header-oceanwp//style.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:00 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2f1-592d7e61f7b00-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 290

GET
H/1.1 200
OK dashicons.min.css
www.egain.com/includes/css/ 58 KB
35 KB 319ms
105ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/includes/css/dashicons.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "e688-5db15e3095bd9-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 35730

GET
H/1.1 200
OK trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/ 5 KB
1 KB 322ms
105ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 28 Apr 2022 17:21:44 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "131e-5ddba28f2b659-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 1044

GET
H/1.1 200
OK trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/ 3 KB
1 KB 324ms
105ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 28 Apr 2022 17:21:44 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "a6b-5ddba28f2a6b9-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 817

GET
H/1.1 200
OK style.css
www.egain.com/egain/ 2 KB
1 KB 411ms
103ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/style.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "677-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 948

GET
H/1.1 200
OK style.css
www.egain.com/egain-child/ 2 KB
1 KB 425ms
103ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain-child/style.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Mon, 19 Apr 2021 20:13:54 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "619-5c058f80728f0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 908

GET
H/1.1 200
OK font-awesome.min.css
www.egain.com/egain/assets/css/third/ 30 KB
7 KB 427ms
105ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/font-awesome.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "7971-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 7057

GET
H/1.1 200
OK simple-line-icons.min.css
www.egain.com/egain/assets/css/third/ 11 KB
3 KB 429ms
105ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2a9d-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 2439

GET
H/1.1 200
OK magnific-popup.min.css
www.egain.com/egain/assets/css/third/ 5 KB
2 KB 515ms
104ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/magnific-popup.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "145d-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 1579

GET
H/1.1 200
OK slick.min.css
www.egain.com/egain/assets/css/third/ 2 KB
997 B 515ms
102ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/slick.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "627-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 584

GET
H/1.1 200
OK style.min.css
www.egain.com/egain/assets/css/ 152 KB
23 KB 527ms
106ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/style.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "25fdf-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 23257

GET
H2 200 css
fonts.googleapis.com/ 31 KB
2 KB 82ms
32ms Stylesheet
text/css 2a00:1450:4001:82b::200a
GOOGLE

General

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

f62057301cbebb6162864bdcbafc8c452cea3925b02b963acdf0324997c11625

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Sat, 17 Dec 2022 00:33:50 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Sat, 17 Dec 2022 00:02:40 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Sat, 17 Dec 2022 00:33:50 GMT

GET
H/1.1 200
OK front.min.css
www.egain.com/plugins/cookie-notice/css/ 5 KB
1 KB 526ms
102ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/plugins/cookie-notice/css/front.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

d2c30641eed11d27cc45ab60849aaef8d0cef92b8c75b09648ffb764bd6017c0

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:23:33 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "14ce-5db15c40f092f-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 1106

GET
H/1.1 200
OK style.min.css
www.egain.com/plugins/pojo-accessibility/assets/css/ 51 KB
5 KB 530ms
103ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/plugins/pojo-accessibility/assets/css/style.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

7de4ebe6f7e5c57026f039da23b86f99cb0dcf117dfe5f893ace0b1988370f78

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 01 Sep 2022 17:59:33 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "cbb9-5e7a1603ac879-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 5143

GET
H/1.1 200
OK sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/ 9 KB
3 KB 532ms
104ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

87e1ed8c94d134e4e068a17891d3dad0d122ee052bf061da0ca0e87b3da75069

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:25:57 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "25e4-5db15cc9c03a4-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 2334

GET
H/1.1 200
OK custom.css
www.egain.com/egain-child/css/ 108 KB
15 KB 621ms
106ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain-child/css/custom.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c5551443a480b97816c8f9c852e3593b4376a6ed91894800bd185f33082614fc

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Fri, 22 Apr 2022 19:40:34 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1b1d1-5dd436673e9ce-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 15288

GET
H/1.1 200
OK widgets.css
www.egain.com/plugins/ocean-extra/assets/css/ 36 KB
6 KB 618ms
103ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:01 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "9083-592d7e62ebd40-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 5666

GET
H/1.1 200
OK jquery.min.js Show response
www.egain.com/includes/js/jquery/ 87 KB
31 KB 636ms
109ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/includes/js/jquery/jquery.min.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

bd4de6a3fc0fb68d6f76ba7b93514b96a92e585c295b5351c31ad92a4b0777ea

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "15db1-5db15e30c1aff-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 30908

GET
H/1.1 200
OK jquery-migrate.min.js Show response
www.egain.com/includes/js/jquery/ 11 KB
4 KB 633ms
104ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/includes/js/jquery/jquery-migrate.min.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2bd8-5db15e30bdc7f-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 4169

GET
H/1.1 200
OK revolution.tools.min.js Show response
www.egain.com/plugins/revslider/public/assets/js/ 147 KB
50 KB 643ms
112ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

45012f93c4cbd739c51f4043a3a1d3c8377272ef606dd39e51a6a81e02dad594

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "24ba4-592d7e61038c0-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 50582

GET
H/1.1 200
OK rs6.min.js Show response
www.egain.com/plugins/revslider/public/assets/js/ 261 KB
66 KB 647ms
114ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "412a9-592d7e61038c0-gzip"
Vary: Accept-Encoding
Transfer-Encoding: chunked
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97

GET
H/1.1 200
OK main.js Show response
www.egain.com/plugins/sticky-header-oceanwp// 2 KB
1012 B 723ms
104ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/plugins/sticky-header-oceanwp//main.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:00 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "816-592d7e61f7b00-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 585

GET
H/1.1 200
OK front.min.js Show response
www.egain.com/plugins/cookie-notice/js/ 8 KB
2 KB 103ms
103ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/cookie-notice/js/front.min.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c38bc4d28cb6dd5263a68b3efa74cd5b746f9083484871c54f4cd437c828b40e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:51 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:23:33 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "20ec-5db15c40f18cf-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 1933

GET
H/1.1 200
OK custom_script_1.js Show response
www.egain.com/egain-child/ 24 KB
5 KB 726ms
104ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/egain-child/custom_script_1.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

860cfdfe9846393ea2523e76a4a3aeac4673417ee74b19a382c3d63ae00d14ad

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 03 Dec 2022 00:54:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "6081-5eee1e4945eb8-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 4341

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 221 KB
76 KB 343ms
127ms Script
application/javascript 2a00:1450:400d:807::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:807::2008 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

Name	Value
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X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date: Sat, 17 Dec 2022 00:33:51 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
access-control-allow-headers: Cache-Control
content-length: 77955
x-xss-protection: 0
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expires: Sat, 17 Dec 2022 00:33:51 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 112 KB
44 KB 278ms
63ms Script
application/javascript 2a00:1450:400d:807::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:807::2008 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

befd9b4c70978004afa8f8c5424a0ea125530ae164ce7c009bdb8c387eb31206

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date: Sat, 17 Dec 2022 00:33:51 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
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content-length: 44604
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expires: Sat, 17 Dec 2022 00:33:51 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 179 KB
65 KB 359ms
144ms Script
application/javascript 2a00:1450:400d:807::2008
GOOGLE

General

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Full URL

https://www.googletagmanager.com/gtag/js?id=AW-946629603

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:807::2008 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

Name	Value
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X-Xss-Protection	0

Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date: Sat, 17 Dec 2022 00:33:51 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 66891
x-xss-protection: 0
last-modified: Sat, 17 Dec 2022 00:00:00 GMT
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Sat, 17 Dec 2022 00:33:51 GMT

GET
H2 200 printfriendly-icon-sm.png
cdn.printfriendly.com/icons/ 305 B
995 B 399ms
185ms Image
image/png 2a02:6ea0:cb00::2
CDN77 ^_^

General

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Show headers Download Go to Show image

Full URL: https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:6ea0:cb00::2 London, United Kingdom, ASN60068 (CDN77 ^_^, GB),
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Software: CDN77-Turbo /
Resource Hash: c95e70a7d97fcb437772c48872b02264cf7e6bbe65bbfb2427271f1f0093caf3

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

x-77-pop: viennaAT
date: Sat, 17 Dec 2022 00:33:51 GMT
age: 370
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content-length: 305
x-77-nzt: Abm0DAbLDOLeKw4AAA
x-accel-expires: @1671240831
last-modified: Wed, 19 Jul 2017 10:23:17 GMT
server: CDN77-Turbo
etag: "d09256e25d52d1635a1e3f6a6ac786ac"
x-77-nzt-ray: fefc880d18de9daf6f0e9d630c97e807
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content-type: image/png
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access-control-expose-headers: Content-Type
cache-control: public, max-age=3600
x-goog-stored-content-length: 305
accept-ranges: bytes
expires: Wed, 04 May 2022 08:01:00 GMT

GET
H/1.1 200
OK eGain-logo-new-300.png
www.egain.com/egain-media/2022/10/ 11 KB
11 KB 182ms
102ms Image
image/png 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/egain-media/2022/10/eGain-logo-new-300.png

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:51 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Tue, 18 Oct 2022 21:28:41 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2b30-5eb55c6ad8ec4"
Content-Type: image/png
Connection: Keep-Alive
Accept-Ranges: bytes
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Content-Length: 11056

GET
H/1.1 200
OK en_US.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/ 502 B
864 B 103ms
103ms Image
image/png 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/en_US.png

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

84554ad84b590aa4d161301d4abb95d5d3b7013f38bbb0c02ba0d506ce3c548e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:51 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Thu, 28 Apr 2022 17:21:44 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1f6-5ddba28f29719"
Content-Type: image/png
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=92
Content-Length: 502

GET
H/1.1 200
OK de_DE_formal.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/ 250 B
611 B 104ms
102ms Image
image/png 13.82.107.234
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https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/de_DE_formal.png

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:51 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Thu, 28 Apr 2022 17:21:44 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "fa-5ddba28f2a6b9"
Content-Type: image/png
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 250

GET
H2 200 printfriendly.js Show response
cdn.printfriendly.com/ 52 KB
15 KB 186ms
70ms Script
application/javascript 2a02:6ea0:cb00::2
CDN77 ^_^

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Full URL: https://cdn.printfriendly.com/printfriendly.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:6ea0:cb00::2 London, United Kingdom, ASN60068 (CDN77 ^_^, GB),
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

x-77-pop: viennaAT
date: Sat, 17 Dec 2022 00:33:51 GMT
content-encoding: gzip
x-guploader-uploadid: ADPycdtSRgvWSn3mvW045cLnFaCkuhQKnUwCEGV7t-FB2id1IpuVv62_fvslqCb9ehpC-HLTtrVj6vxukG9Qx-0K522pgA
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x-age: 180
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x-accel-expires: @1671237351
last-modified: Wed, 07 Dec 2022 08:31:33 GMT
server: CDN77-Turbo
etag: W/"ee7b0199aa5bb660bcc40f42eaa3076c"
x-77-nzt-ray: fefc880d18de9daf6f0e9d631bbaec07
vary: Accept-Encoding
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content-type: application/javascript; charset=utf-8
access-control-allow-origin: *
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cache-control: public, max-age=300
warning: 214 UploadServer gunzipped
x-goog-stored-content-length: 14415
expires: Sat, 17 Dec 2022 00:35:51 GMT

GET
H/1.1 200
OK imagesloaded.min.js Show response
www.egain.com/includes/js/ 5 KB
2 KB 103ms
102ms Script
application/javascript 13.82.107.234
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https://www.egain.com/includes/js/imagesloaded.min.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

ff4bd34aa98a0214833619d3d751838db015722dfbbec15cd14dadc66cd67869

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "15fd-5db15e30cd681-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 1834

GET
H/1.1 200
OK magnific-popup.min.js Show response
www.egain.com/egain/assets/js/third/ 20 KB
7 KB 105ms
104ms Script
application/javascript 13.82.107.234
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https://www.egain.com/egain/assets/js/third/magnific-popup.min.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c78a38f48aa4252bdbee7ebebc0dc68eaa95f27d362aa58021fd2f085ca0df4a

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4ed0-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 7142

GET
H/1.1 200
OK lightbox.min.js Show response
www.egain.com/egain/assets/js/third/ 1 KB
988 B 103ms
102ms Script
application/javascript 13.82.107.234
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https://www.egain.com/egain/assets/js/third/lightbox.min.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

af0267055194b8495fca64e1134f6945df1cae01c54f88a387a8507d008ae3c5

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4e0-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 561

GET
H/1.1 200
OK main.min.js Show response
www.egain.com/egain/assets/js/ 121 KB
32 KB 116ms
111ms Script
application/javascript 13.82.107.234
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https://www.egain.com/egain/assets/js/main.min.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

68114526fe2e683a27fd18ef79c2b9408707712af99831574f533473c0b5822d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1e26f-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 32760

GET
H/1.1 200
OK app.min.js Show response
www.egain.com/plugins/pojo-accessibility/assets/js/ 5 KB
2 KB 107ms
102ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/pojo-accessibility/assets/js/app.min.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

d5575de801172d286dc7cdb712db3081a3fa0702672d2bf33f806301706e3e09

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 01 Sep 2022 17:59:33 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "14c1-5e7a1603ac879-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 1668

GET
H/1.1 200
OK sassy-social-share-public.js Show response
www.egain.com/plugins/sassy-social-share/public/js/ 119 KB
40 KB 117ms
112ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

a28f7b51eecc453bfa4b7794290a3d75918d3983ec835f0089b5a92d90ba9961

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:25:57 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1dbb3-5db15cc9c03a4-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 40654

GET
H/1.1 200
OK hoverIntent.min.js Show response
www.egain.com/includes/js/ 1 KB
1 KB 102ms
102ms Script
application/javascript 13.82.107.234
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https://www.egain.com/includes/js/hoverIntent.min.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

491ee20092ce969e6785601ae4595748d4ac5ee4df19012b19b77de6c9dfd357

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:51 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "5dc-5db15e30c3a40-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 705

GET
H/1.1 200
OK maxmegamenu.js Show response
www.egain.com/plugins/megamenu/js/ 30 KB
5 KB 104ms
103ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/megamenu/js/maxmegamenu.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9aafa38d431075d0f6c738a2633785fd32fada0e14408bd662d95e608ddb4daf

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:51 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:24:47 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "7741-5db15c874035f-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=93
Content-Length: 4877

GET
H/1.1 200
OK jquery.fancybox.js Show response
www.egain.com/egain-child/fancy/ 50 KB
14 KB 105ms
105ms Script
application/javascript 13.82.107.234
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https://www.egain.com/egain-child/fancy/jquery.fancybox.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c8fc96d99ee53dd4de071bf15190a3e1d96f89cbabf53520645470d5085d4809

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:51 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "c663-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 14063

GET
H/1.1 200
OK chat-launch-2.svg
www.egain.com/egain-media/2022/02/ 3 KB
4 KB 106ms
105ms Image
image/svg+xml 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/egain-media/2022/02/chat-launch-2.svg

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

a0a0271bb4af7c5d83993f3366a636a3a9bcda31f662148e4e4e6dd81b2beed2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:51 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Fri, 18 Feb 2022 20:10:15 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "d4c-5d850789313d7"
Content-Type: image/svg+xml
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 3404

GET
H2 200 css
fonts.googleapis.com/ 3 KB
584 B 35ms
33ms Stylesheet
text/css 2a00:1450:4001:82b::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

6c3b460c782deda7f56da838987b67b3e2dc475bf75155cbb4b8564a740355b9

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Sat, 17 Dec 2022 00:33:50 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Sat, 17 Dec 2022 00:33:50 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Sat, 17 Dec 2022 00:33:50 GMT

GET
H2 200 css
fonts.googleapis.com/ 5 KB
706 B 32ms
30ms Stylesheet
text/css 2a00:1450:4001:82b::200a
GOOGLE

General

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

f4ebbbe9e2cb7f812044295bf4773dbd8e6170652eb80e91cba87643fe176ddb

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Sat, 17 Dec 2022 00:33:50 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Fri, 16 Dec 2022 23:20:28 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Sat, 17 Dec 2022 00:33:50 GMT

GET
H2 200 css
fonts.googleapis.com/ 8 KB
785 B 34ms
33ms Stylesheet
text/css 2a00:1450:4001:82b::200a
GOOGLE

General

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans:400,600,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

dda36ab0dda2b7ba616e824e0dd455eb222bf9fee24984c74e19df9fa962758e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Sat, 17 Dec 2022 00:33:50 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Sat, 17 Dec 2022 00:14:45 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Sat, 17 Dec 2022 00:33:50 GMT

GET
H2 200 gtm.js Show response
www.googletagmanager.com/ 169 KB
55 KB 221ms
107ms Script
application/javascript 2a00:1450:400d:807::2008
GOOGLE

General

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Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:807::2008 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

2f40dd80022a2c2b953486919b091b98be20384ddb34a61a92dfdf555444af7a

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date: Sat, 17 Dec 2022 00:33:51 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 56426
x-xss-protection: 0
last-modified: Sat, 17 Dec 2022 00:00:00 GMT
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Sat, 17 Dec 2022 00:33:51 GMT

GET
H/1.1 200
OK bg_artboard_2.jpg
hd.egain.com/images/backgrounds/ 93 KB
93 KB 880ms
428ms Image
image/jpeg 18.66.192.23
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.192.23 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-192-23.muc50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 7d09194d2932064b01abf1969269a832aace7245e6b488a6880802c4248deb64

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date: Sat, 17 Dec 2022 00:33:52 GMT
Via: 1.1 986e79a1f22b8bf29001818ede5df5c8.cloudfront.net (CloudFront)
Last-Modified: Mon, 06 Jun 2022 04:45:15 GMT
Server: AmazonS3
X-Amz-Cf-Pop: MUC50-P1
ETag: "b6ad4bc0fd8b9cd922143122c3263513"
X-Cache: RefreshHit from cloudfront
Content-Type: image/jpeg
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 94921
X-Amz-Cf-Id: Rb8TI0E1ELvW2Y0spbOgEQgvia9GZOtY6s7MnOq3qBs1PULOhTU8zA==

GET
H2 200 EG26912918 Show response
analytics.analytics-egain.com/onetag/ Frame E494 16 KB
16 KB 225ms
44ms Script
text/javascript 34.249.19.88
AMAZON-02

General

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Show headers Download Go to

Full URL: https://analytics.analytics-egain.com/onetag/EG26912918
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 34.249.19.88 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-34-249-19-88.eu-west-1.compute.amazonaws.com
Software: /
Resource Hash: d580e153516a8c1c79ec701b3d3de8dcc37245646619ea65459bdfa2cd8a775c

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

content-type: text/javascript;charset=utf-8
date: Sat, 17 Dec 2022 00:33:51 GMT
cache-control: max-age=86400
server
expires: Sun, 18 Dec 2022 00:33:51 GMT

GET
H3 200 gtm.js Show response
www.googletagmanager.com/ 132 KB
48 KB 133ms
64ms Script
application/javascript 2a00:1450:400d:807::2008
GOOGLE

General

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Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:400d:807::2008 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

ef4586ba5b2b593529e2ca5a15e9fe5857c8679231cbb00f2cc413bd7d7cd730

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date: Sat, 17 Dec 2022 00:33:51 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 48722
x-xss-protection: 0
last-modified: Sat, 17 Dec 2022 00:00:00 GMT
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Sat, 17 Dec 2022 00:33:51 GMT

GET
H2 200 6WNoPXcu9CiYbInz1a6y Show response
ws.zoominfo.com/pixel/ 3 KB
2 KB 227ms
172ms Script
text/javascript 2606:4700::6810:a852
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6810:a852 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare / Express

Resource Hash

902ccf942f415316c5697e36d6b155293678506d63f6ef30a16afba53797fb2f

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date: Sat, 17 Dec 2022 00:33:51 GMT
content-encoding: gzip
x-content-type-options: nosniff
cf-cache-status: DYNAMIC
via: 1.1 google
server: cloudflare
x-powered-by: Express
vary: Accept-Encoding
content-type: text/javascript
access-control-allow-origin: *
access-control-allow-credentials: true
cf-ray: 77ab91d78ec79a1d-FRA
access-control-allow-headers: Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for, x-ws-collect-type

GET
H2 200 bat.js Show response
bat.bing.com/ 38 KB
12 KB 113ms
48ms Script
application/javascript 2620:1ec:c11::200
MICROSOFT-CORP-MS...

General

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Full URL

https://bat.bing.com/bat.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

f2c4b7d20ff42a433d0c76631c460cd75128f8f0436d052ce2cf79dc4fa6a244

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
content-encoding: gzip
date: Sat, 17 Dec 2022 00:33:50 GMT
last-modified: Mon, 05 Dec 2022 17:15:50 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: F3549931995C4EB999538831CFE6E4AB Ref B: FRA31EDGE0513 Ref C: 2022-12-17T00:33:51Z
etag: "027e538cd8d91:0"
vary: Accept-Encoding
x-cache: CONFIG_NOCACHE
content-type: application/javascript
access-control-allow-origin: *
cache-control: private,max-age=1800
accept-ranges: bytes
content-length: 11460

GET
H2 200 lftracker_v1_ywVkO4XMdlOaZ6Bj.js Show response
sc.lfeeder.com/ 32 KB
11 KB 140ms
37ms Script
application/javascript 2600:9000:2304:2a00:1f:f723:6fc0:93a1
AMAZON-02

General

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Show headers Download Go to

Full URL: https://sc.lfeeder.com/lftracker_v1_ywVkO4XMdlOaZ6Bj.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:2304:2a00:1f:f723:6fc0:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 009dbdf1bcde68f0256e4f148ee6ab772388c807d61b7015b54522b55abb3d01

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

x-amz-version-id: otO.8KtFIX9dTRd7W9Ak81byEmTTCAsF
content-encoding: gzip
via: 1.1 19d23243200e63f987eb95cd84ad557c.cloudfront.net (CloudFront)
date: Sat, 17 Dec 2022 00:02:29 GMT
last-modified: Mon, 12 Dec 2022 11:59:19 GMT
server: AmazonS3
x-amz-cf-pop: VIE50-P1
age: 3229
etag: W/"2f76853ff75cc610850fbc30d8abd615"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript
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AMAZON-02

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Full URL: https://hd.egain.com/images/cx-covid-era.png
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CDN77 ^_^

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Full URL: https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
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Full URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
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Full URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
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date: Sat, 17 Dec 2022 00:33:51 GMT
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GET
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https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c

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Host: www.googletagmanager.com
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Protocol

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date: Sat, 17 Dec 2022 00:33:51 GMT
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URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:828::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

b42e4a056cb5b80c5a315040826866445ec9332f0749e184509ab2d9d3b86719

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
date: Fri, 16 Dec 2022 23:15:46 GMT
last-modified: Tue, 27 Sep 2022 22:01:05 GMT
server: Golfe2
age: 4685
vary: Accept-Encoding
content-type: text/javascript
cache-control: public, max-age=7200
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 20039
expires: Sat, 17 Dec 2022 01:15:46 GMT

GET
H3 200 js Show response
www.googletagmanager.com/gtag/ 179 KB
65 KB 80ms
80ms Script
application/javascript 2a00:1450:400d:807::2008
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googletagmanager.com/gtag/js?id=AW-946629603&l=dataLayer&cx=c

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:400d:807::2008 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

0ae52b18d53286362d6bc2032d9be6035da9ce1d620ae58650e033455035ac21

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date: Sat, 17 Dec 2022 00:33:51 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 66918
x-xss-protection: 0
last-modified: Sat, 17 Dec 2022 00:00:00 GMT
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Sat, 17 Dec 2022 00:33:51 GMT

POST
H2 204 collect
region1.google-analytics.com/g/ 0
346 B 81ms
27ms Ping
text/plain 2001:4860:4802:32::36
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL: https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oebu0&_p=1338014022&cid=132643833.1671237231&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1671237231&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D34c4b4f1-4fe9-ea11-a817-000d3a1bb78f&dt=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma: no-cache
date: Sat, 17 Dec 2022 00:33:51 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 / Show response
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/ 2 KB
2 KB 188ms
95ms Script
text/javascript 2a00:1450:400d:808::2002
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1671237231340&cv=11&fst=1671237231340&bg=ffffff&guid=ON&async=1&gtm=2oabu0&u_w=1600&u_h=1200&hn=www.googleadservices.com&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D34c4b4f1-4fe9-ea11-a817-000d3a1bb78f&tiba=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&auid=956166113.1671237231&uaw=0&data=event%3Dgtag.config&rfmt=3&fmt=4

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:808::2002 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

5f2c8edb0e6248a8760fecde054c14ac2a8e4e4eb89e323e3d40602ae137f19c

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma: no-cache
date: Sat, 17 Dec 2022 00:33:51 GMT
content-encoding: br
x-content-type-options: nosniff
server: cafe
content-type: text/javascript; charset=UTF-8
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control: no-cache, must-revalidate
cross-origin-resource-policy: cross-origin
content-disposition: attachment; filename="f.txt"
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 1021
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 204 56380144.js Show response
bat.bing.com/p/action/ 0
119 B 237ms
237ms Script
text/plain 2620:1ec:c11::200
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://bat.bing.com/p/action/56380144.js

Requested by

Host: bat.bing.com
URL: https://bat.bing.com/bat.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

access-control-allow-origin: *
strict-transport-security: max-age=31536000; includeSubDomains; preload
cache-control: private,max-age=1800
date: Sat, 17 Dec 2022 00:33:51 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: BAB66A61907F41F8B34AB5D920287426 Ref B: FRA31EDGE0513 Ref C: 2022-12-17T00:33:51Z
x-cache: CONFIG_NOCACHE

GET
H2 204 0
bat.bing.com/action/ 0
176 B 48ms
48ms Image
text/plain 2620:1ec:c11::200
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=748212cf-2c29-459c-b6fa-d9522bd6a45d&sid=7a9babe07da211edb9a573cb9689cbc9&vid=7a9b93407da211ed91752911aa29c346&vids=1&msclkid=N&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D34c4b4f1-4fe9-ea11-a817-000d3a1bb78f&r=&lt=2063&evt=pageLoad&sv=1&rn=988175

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma: no-cache
strict-transport-security: max-age=31536000; includeSubDomains; preload
date: Sat, 17 Dec 2022 00:33:50 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: 4323304D19C6410AAB404AF3A9E1FA98 Ref B: FRA31EDGE0513 Ref C: 2022-12-17T00:33:51Z
x-cache: CONFIG_NOCACHE
access-control-allow-origin: *
cache-control: no-cache, must-revalidate
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 / Show response
prism.app-us1.com/ 246 B
463 B 215ms
162ms Script
application/javascript 2606:4700::6811:915b
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://prism.app-us1.com/?a=68298682&u=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
Requested by: Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700::6811:915b , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare / PHP/7.4.32
Resource Hash: 622596a05f23b1bd4ceb953820d52bab59732de0533499ddacbacdcaf0b2fa21

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date: Sat, 17 Dec 2022 00:33:51 GMT
content-encoding: gzip
cf-cache-status: DYNAMIC
server: cloudflare
x-powered-by: PHP/7.4.32
content-type: application/javascript
cache-control: no-cache, private
x-envoy-upstream-service-time: 39
cf-ray: 77ab91d89ac79174-FRA

GET
H2 200 token Show response
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/ 36 B
375 B 30ms
29ms XHR
application/json 2600:9000:2304:6600:2:53b2:240:93a1
AMAZON-02

General

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Show headers Download Go to

Full URL: https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by: Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:2304:6600:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: /
Resource Hash: 7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89

Request headers

Accept: *
Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
Content-Type: application/json

Response headers

date: Fri, 16 Dec 2022 23:41:59 GMT
content-encoding: gzip
via: 1.1 7f49a9d7acd3e2b85c2c573f92e92d4c.cloudfront.net (CloudFront)
x-amz-cf-pop: VIE50-P1
age: 3112
vary: accept-encoding
x-cache: Hit from cloudfront
content-type: application/json
access-control-allow-origin: *
cache-control: public, max-age=3600
x-amz-cf-id: Mu2i1FCKhqlP9E09UpjgTHCxTLDvUiufuRU5I-M5eipHQQShlYm9ZQ==

GET
H2

200

collect
px4.ads.linkedin.com/
Redirect Chain

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1671237231452&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3...
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1671237231452%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fknow...
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1671237231452&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3...
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1671237231452&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%...

0
265 B

213ms
122ms

Image
application/javascript

13.107.42.14
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1671237231452&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D34c4b4f1-4fe9-ea11-a817-000d3a1bb78f&liSync=true&e_ipv6=AQKxyHPohLPJAgAAAYUdgGTZgeZFneCEP_6-vaQMGazSgQLI2CATGZGC55xiTv6-A3cFDNxz4B3Z
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
Protocol: H2
Server: 13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date: Sat, 17 Dec 2022 00:33:51 GMT
x-li-pop: afd-prod-lva1-x
x-msedge-ref: Ref A: 540CE7141FC143E9B5D583703E486FAA Ref B: FRAEDGE1408 Ref C: 2022-12-17T00:33:51Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
content-type: application/javascript
x-li-fabric: prod-lva1
x-li-proto: http/2
content-length: 0
x-li-uuid: AAXv+z2NB4D0d2TrRDuRvg==

Redirect headers

date: Sat, 17 Dec 2022 00:33:51 GMT
x-li-pop: afd-prod-lva1-x
x-msedge-ref: Ref A: FAD5317DA8E445319DE88C94D85B4CE1 Ref B: FRAEDGE1713 Ref C: 2022-12-17T00:33:51Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
x-li-fabric: prod-lva1
location: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1671237231452&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D34c4b4f1-4fe9-ea11-a817-000d3a1bb78f&liSync=true&e_ipv6=AQKxyHPohLPJAgAAAYUdgGTZgeZFneCEP_6-vaQMGazSgQLI2CATGZGC55xiTv6-A3cFDNxz4B3Z
x-li-proto: http/2
content-length: 0
x-li-uuid: AAXv+z2JzsaALMQHnCDRLw==

OPTIONS
H2 200 token
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/ Frame 0
0 117ms
29ms Preflight 2600:9000:2304:6600:2:53b2:240:93a1
AMAZON-02

General

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Show headers Download Go to

Full URL: https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:2304:6600:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: /
Resource Hash

Request headers

Accept: */*
Access-Control-Request-Headers: content-type
Access-Control-Request-Method: GET
Origin: https://www.egain.com
Sec-Fetch-Mode: cors
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

access-control-allow-headers: content-type
access-control-allow-methods: GET
access-control-allow-origin: *
access-control-max-age: 1800
age: 56347
allow: GET, HEAD, POST, PUT, DELETE, OPTIONS, PATCH
content-length: 0
date: Fri, 16 Dec 2022 08:54:43 GMT
via: 1.1 7f49a9d7acd3e2b85c2c573f92e92d4c.cloudfront.net (CloudFront)
x-amz-cf-id: RxNdXUU97sCANYgsk4qdvJ4Z9OBKSd7ulsaEz2Jeygap1CftRTlspg==
x-amz-cf-pop: VIE50-P1
x-cache: Hit from cloudfront

POST
H3 200 collect Show response
www.google-analytics.com/j/ 2 B
22 B 68ms
28ms XHR
text/plain 2a00:1450:4001:828::200e
GOOGLE

General

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Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j98&a=1338014022&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D34c4b4f1-4fe9-ea11-a817-000d3a1bb78f&ul=en-us&de=UTF-8&dt=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAACAAI~&jid=1550759509&gjid=1675989120&cid=132643833.1671237231&tid=UA-15835029-4&_gid=1978988941.1671237231&_r=1&gtm=2oubu0&z=1105918014

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:828::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Sat, 17 Dec 2022 00:33:51 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 2
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H3 200 collect Show response
www.google-analytics.com/j/ 2 B
22 B 69ms
32ms XHR
text/plain 2a00:1450:4001:828::200e
GOOGLE

General

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Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j98&a=1338014022&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D34c4b4f1-4fe9-ea11-a817-000d3a1bb78f&ul=en-us&de=UTF-8&dt=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAACAAI~&jid=1478456670&gjid=731378489&cid=132643833.1671237231&tid=UA-15835029-4&_gid=1978988941.1671237231&_r=1&gtm=2wgbu0NC9SGDL&cd17=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f&z=1871613269

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:828::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Sat, 17 Dec 2022 00:33:51 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 2
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H3 200 p Show response
cdn.dreamdata.cloud/api/v1/ 16 B
32 B 79ms
34ms XHR
application/json 34.120.220.80
GOOGLE-CLOUD-PLAT...

General

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https://cdn.dreamdata.cloud/api/v1/p

Requested by

Host: cdn.dreamdata.cloud
URL: https://cdn.dreamdata.cloud/scripts/analytics/v1/dreamdata.min.js

Protocol

Security

QUIC, , AES_128_GCM

Server

34.120.220.80 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),

Reverse DNS

80.220.120.34.bc.googleusercontent.com

Software

Google Frontend /

Resource Hash

c955e57777ec0d73639dca6748560d00aa5eb8e12f13ebb2ed9656add3908f97

Security Headers

Name	Value
Strict-Transport-Security	max-age=15768000;includeSubdomains

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
Content-Type: text/plain

Response headers

date: Sat, 17 Dec 2022 00:33:51 GMT
via: 1.1 google
strict-transport-security: max-age=15768000;includeSubdomains
server: Google Frontend
content-type: application/json; charset=utf-8
access-control-allow-origin: *
x-cloud-trace-context: 0faa428348d5252aaeea8a9dd89dbe7e
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 16

GET
H2 200 egain-chat.js Show response
ebrain.egain.com/system/templates/chat/ 4 KB
2 KB 869ms
379ms Script
application/x-javascript 2600:1f14:f4:7d02:d31:197e:d703:14f5
AMAZON-02

General

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Full URL

https://ebrain.egain.com/system/templates/chat/egain-chat.js

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d02:d31:197e:d703:14f5 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Server /

Resource Hash

bb6f12c7d2e7c565090a55d90424b281cbf41437a920641dd2d2ffe961215128

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date: Sat, 17 Dec 2022 00:33:52 GMT
content-encoding: gzip
x-content-type-options: nosniff
strict-transport-security: max-age=31536000; includeSubDomains; preload
server: Server
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid: ab1b41ab-4fa0-4cb1-98e6-a981b55cddbf
x-amzn-trace-id: Root=1-639d0e70-4177c50d04539fa400d8e393
x-frame-options: SAMEORIGIN
content-type: application/x-javascript
cache-control: max-age=7200,private
x-amz-apigw-id: dQ8xiEhhPHcFn2g=
content-length: 1369

GET
H2 200 allow_cobrowse.js Show response
ebrain.egain.com/system/cb/admin/js/ 24 KB
25 KB 868ms
378ms Script
application/javascript 2600:1f14:f4:7d02:d31:197e:d703:14f5
AMAZON-02

General

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Full URL

https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d02:d31:197e:d703:14f5 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Resource Hash

e324da531ae80f9c9b037bf148599e3356ba3d7e50c7f90b83dd186616d393a2

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma: cache
date: Sat, 17 Dec 2022 00:33:52 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
accept-encoding: compress,gzip
last-modified: Tue, 15 Nov 2022 23:37:32 GMT
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
x-frame-options: SAMEORIGIN
content-type: application/javascript
cache-control: max-age=86400
accept-ranges: bytes
content-length: 24629
x-ua-compatible: IE=EmulateIE9

GET
H2 200 Offers.egain Show response
ebrain.egain.com/system/ 294 B
2 KB 867ms
378ms Script
text/javascript 2600:1f14:f4:7d02:d31:197e:d703:14f5
AMAZON-02

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Full URL

https://ebrain.egain.com/system/Offers.egain?command=GetRulesJS&egofferpageurl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D34c4b4f1-4fe9-ea11-a817-000d3a1bb78f&egofferpagetitle=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&egofferpatternchecksum=

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d02:d31:197e:d703:14f5 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Server /

Resource Hash

23e0d0d35b37df8c5e66aa703ff1aff677a02d0b6b21c4e0f3e94423c436f3aa

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date: Sat, 17 Dec 2022 00:33:52 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
x-amzn-remapped-content-length: 294
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid: 78cab551-50eb-4ba6-b695-5a5c6f2d5fab
x-amzn-remapped-connection: keep-alive
x-amz-apigw-id: dQ8xiERnPHcFVYQ=
content-length: 294
x-ua-compatible: IE=EmulateIE9
pragma: no-cache
server: Server
x-frame-options: SAMEORIGIN
content-type: text/javascript; charset=UTF-8
cache-control: no-cache
x-amzn-remapped-date: Sat, 17 Dec 2022 00:33:52 GMT
expires: Thu, 01 Jan 1970 00:00:00 GMT

GET
H2 200 EG26912918 Show response
analytics.analytics-egain.com/iframe/ Frame F524 4 KB
4 KB 44ms
43ms Document
text/html 34.249.19.88
AMAZON-02

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Full URL: https://analytics.analytics-egain.com/iframe/EG26912918
Requested by: Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 34.249.19.88 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-34-249-19-88.eu-west-1.compute.amazonaws.com
Software: /
Resource Hash: 895fa392c865926e75e0c711fa5360207baf92c0395020146b25a812b4ebdded

Request headers

Referer: https://www.egain.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

cache-control: max-age=86400
content-type: text/html;charset=utf-8
date: Sat, 17 Dec 2022 00:33:51 GMT
expires: Sun, 18 Dec 2022 00:33:51 GMT
server

GET
H2 200 /
tr.lfeeder.com/ 43 B
294 B 163ms
64ms Image
image/gif 18.66.15.126
AMAZON-02

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Full URL: https://tr.lfeeder.com/?sid=ywVkO4XMdlOaZ6Bj&data=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
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.15.126 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-15-126.vie50.r.cloudfront.net
Software: CloudFront /
Resource Hash: b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date: Sat, 17 Dec 2022 00:33:51 GMT
via: 1.1 3e0d912790c2cd730e222487cbb10f98.cloudfront.net (CloudFront)
server: CloudFront
x-amz-cf-pop: VIE50-P1
x-cache: LambdaGeneratedResponse from cloudfront
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content-length: 43
x-amz-cf-id: S3M8LkG21IrB44Dm6pWACVx-fmEpyExEifNjjTWEvS5mKpq1SH-XAw==

GET
H2 200 data.js Show response
tags.clickagy.com/ 38 KB
14 KB 97ms
35ms Script
application/javascript 2606:4700::6812:3eb
CLOUDFLARENET

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Full URL: https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
Requested by: Host: ws.zoominfo.com
URL: https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700::6812:3eb , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: b600f1dc62b172effa1611f27da2410354b23d9bc79f34a525821752fafcde83

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date: Sat, 17 Dec 2022 00:33:51 GMT
x-amz-version-id: eiH8z613.BRzukjofzW7pfMQ5QqyyUJw
content-encoding: gzip
cf-cache-status: DYNAMIC
via: 1.1 8b889e35789d2b97f2ba8771acc9a008.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA60-P3
age: 23936
x-cache: Hit from cloudfront
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
last-modified: Fri, 07 Oct 2022 12:51:20 GMT
server: cloudflare
etag: W/"39cbfce65efed785f567d3a64646eed5"
vary: Accept-Encoding
content-type: application/javascript
cf-ray: 77ab91d96fadbb3b-FRA
x-amz-cf-id: HEi2ekkEMYJQxi9IK-s-iFo-EDLUl0m67--u6HkWeBCQobPWH79tGQ==

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
441 B 79ms
27ms XHR
text/plain 2a00:1450:400c:c06::9b
GOOGLE

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Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j98&tid=UA-15835029-4&cid=132643833.1671237231&jid=1550759509&gjid=1675989120&_gid=1978988941.1671237231&_u=YADAAUAAAAAAACAAI~&z=407204175

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c06::9b Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
date: Sat, 17 Dec 2022 00:33:51 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.com/pagead/1p-user-list/946629603/ 42 B
548 B 85ms
36ms Image
image/gif 2a00:1450:4001:80f::2004
GOOGLE

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Show headers Download Go to Show image

Full URL

https://www.google.com/pagead/1p-user-list/946629603/?random=1671237231340&cv=11&fst=1671235200000&bg=ffffff&guid=ON&async=1&gtm=2oabu0&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D34c4b4f1-4fe9-ea11-a817-000d3a1bb78f&tiba=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=1500137487&rmt_tld=0&ipr=y

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80f::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma: no-cache
date: Sat, 17 Dec 2022 00:33:51 GMT
content-security-policy: script-src 'none'; object-src 'none'
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.de/pagead/1p-user-list/946629603/ 42 B
548 B 79ms
32ms Image
image/gif 2a00:1450:4001:80e::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/pagead/1p-user-list/946629603/?random=1671237231340&cv=11&fst=1671235200000&bg=ffffff&guid=ON&async=1&gtm=2oabu0&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D34c4b4f1-4fe9-ea11-a817-000d3a1bb78f&tiba=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=1500137487&rmt_tld=1&ipr=y

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma: no-cache
date: Sat, 17 Dec 2022 00:33:51 GMT
content-security-policy: script-src 'none'; object-src 'none'
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
70 B 78ms
27ms XHR
text/plain 2a00:1450:400c:c06::9b
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j98&tid=UA-15835029-4&cid=132643833.1671237231&jid=1478456670&gjid=731378489&_gid=1978988941.1671237231&_u=YADAAUABAAAAACAAI~&z=475875807

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c06::9b Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
date: Sat, 17 Dec 2022 00:33:51 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 t_prism_sitemessages.php Show response
trackcmp.net/ 0
315 B 279ms
206ms Script
text/javascript 2606:4700:4400::6812:2a69
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://trackcmp.net/t_prism_sitemessages.php?trackid=68298682&prismid=fd98f467-6e84-47f5-a63b-0b6d917362c7&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
Requested by: Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700:4400::6812:2a69 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare / PHP/8.1.13
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date: Sat, 17 Dec 2022 00:33:51 GMT
cf-cache-status: DYNAMIC
server: cloudflare
x-powered-by: PHP/8.1.13
p3p: CP="NON BUS INT NAV COM ADM CON CUR IVA IVD OTP PSA PSD TEL SAM"
content-type: text/javascript;charset=UTF-8
cache-control: no-cache, private
x-envoy-upstream-service-time: 78
x-privacy-policy: You can find our privacy policy here: https://www.activecampaign.com/help/privacy-policy/
cf-ray: 77ab91da1ae75c02-FRA
content-length: 0

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
107 B 36ms
35ms Image
image/gif 2a00:1450:4001:80f::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=132643833.1671237231&jid=1550759509&_u=YADAAUAAAAAAACAAI~&z=1862986280

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80f::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma: no-cache
date: Sat, 17 Dec 2022 00:33:51 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.de/ads/ 42 B
63 B 81ms
35ms Image
image/gif 2a00:1450:4001:80e::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=132643833.1671237231&jid=1550759509&_u=YADAAUAAAAAAACAAI~&z=1862986280

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma: no-cache
date: Sat, 17 Dec 2022 00:33:51 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
107 B 38ms
38ms Image
image/gif 2a00:1450:4001:80f::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=132643833.1671237231&jid=1478456670&_u=YADAAUABAAAAACAAI~&z=1730021537

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80f::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma: no-cache
date: Sat, 17 Dec 2022 00:33:51 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.de/ads/ 42 B
63 B 82ms
37ms Image
image/gif 2a00:1450:4001:80e::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=132643833.1671237231&jid=1478456670&_u=YADAAUABAAAAACAAI~&z=1730021537

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma: no-cache
date: Sat, 17 Dec 2022 00:33:51 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 data Show response
aorta.clickagy.com/ 57 B
505 B 354ms
117ms XHR
application/json 52.72.175.129
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://aorta.clickagy.com/data
Requested by: Host: tags.clickagy.com
URL: https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.72.175.129 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-52-72-175-129.compute-1.amazonaws.com
Software: Aorta/20221216.9a0259d3d /
Resource Hash: 4c6628c2fea97f76f9913fbb234a0ced26dbd13fd924dfde1ff6f1e97fdf7837

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
Content-type: application/x-www-form-urlencoded

Response headers

date: Sat, 17 Dec 2022 00:33:51 GMT
content-encoding: gzip
server: Aorta/20221216.9a0259d3d
expect: 0
access-control-max-age: 31536000
access-control-allow-methods: POST, GET, OPTIONS
content-type: application/json
access-control-allow-origin: https://www.egain.com
access-control-expose-headers: Set-Cookie
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
x-aorta-region: us-east-1
x-aorta-host: e3ab2b0d900e
access-control-allow-headers: Origin,cache-control,content-type,man,messagetype,soapaction
content-length: 82

GET
H2

451

420246.gif
idsync.rlcdn.com/
Redirect Chain

https://aorta.clickagy.com/pixel.gif?clkgypv=jstag
https://dpm.demdex.net/ibs:dpid=79908&dpuuid=c:22d4ef54eab0cd6f8dbabcffd29fdb07&redir=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D124%26cm%3D%24%7BDD_UUID%7D
https://dpm.demdex.net/demconf.jpg?et:ibs%7cdata:dpid=79908&dpuuid=c:22d4ef54eab0cd6f8dbabcffd29fdb07&redir=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D124%26cm%3D%24%7BDD_U...
https://aorta.clickagy.com/pixel.gif?clkgypv=pxl&ch=124&cm=60752109481314396971903786267103139896
https://idsync.rlcdn.com/420246.gif?partner_uid=c:22d4ef54eab0cd6f8dbabcffd29fdb07

0
42 B

44ms
29ms

Image
text/plain

35.244.174.68
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://idsync.rlcdn.com/420246.gif?partner_uid=c:22d4ef54eab0cd6f8dbabcffd29fdb07
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
Protocol: H2
Server: 35.244.174.68 Kansas City, United States, ASN15169 (GOOGLE, US),
Reverse DNS: 68.174.244.35.bc.googleusercontent.com
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date: Sat, 17 Dec 2022 00:33:52 GMT
via: 1.1 google
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 0

Redirect headers

date: Sat, 17 Dec 2022 00:33:52 GMT
server: Aorta/20221216.9a0259d3d
expect: 0
access-control-max-age: 31536000
access-control-allow-methods: POST, GET, OPTIONS
content-type: application/json
location: https://idsync.rlcdn.com/420246.gif?partner_uid=c:22d4ef54eab0cd6f8dbabcffd29fdb07
access-control-allow-origin
access-control-expose-headers: Set-Cookie
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
x-aorta-region: us-east-1
x-aorta-host: 9ce19bc13b4f
access-control-allow-headers: Origin,cache-control,content-type,man,messagetype,soapaction
content-length: 0

GET
H2

451

711861.gif
id.rlcdn.com/
Redirect Chain

https://aorta.clickagy.com/liveramp_redir
https://id.rlcdn.com/711861.gif

0
98 B

89ms
28ms

Image
text/plain

35.244.174.68
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://id.rlcdn.com/711861.gif
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=34c4b4f1-4fe9-ea11-a817-000d3a1bb78f
Protocol: H2
Server: 35.244.174.68 Kansas City, United States, ASN15169 (GOOGLE, US),
Reverse DNS: 68.174.244.35.bc.googleusercontent.com
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date: Sat, 17 Dec 2022 00:33:52 GMT
via: 1.1 google
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 0

Redirect headers

date: Sat, 17 Dec 2022 00:33:51 GMT
server: Aorta/20221216.9a0259d3d
expect: 0
access-control-max-age: 31536000
access-control-allow-methods: POST, GET, OPTIONS
content-type: application/json
location: https://id.rlcdn.com/711861.gif
access-control-allow-origin
access-control-expose-headers: Set-Cookie
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
x-aorta-region: us-east-1
x-aorta-host: 76f101041367
access-control-allow-headers: Origin,cache-control,content-type,man,messagetype,soapaction
content-length: 0

GET
H2 200 hasHashes Show response
hemsync.clickagy.com/external/ 2 B
325 B 374ms
111ms XHR
text/plain 34.198.103.136
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://hemsync.clickagy.com/external/hasHashes?clkgypv=jstag&cb=null
Requested by: Host: tags.clickagy.com
URL: https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 34.198.103.136 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-34-198-103-136.compute-1.amazonaws.com
Software: /
Resource Hash: 4f53cda18c2baa0c0354bb5f9a3ecbe5ed12ab4d8e11ba873c2f11161202b945

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date: Sat, 17 Dec 2022 00:33:52 GMT
content-encoding: gzip
vary: origin
content-type: text/plain; charset=utf-8
access-control-allow-origin: https://www.egain.com
access-control-expose-headers: content-length, last-modified, expires, content-type
access-control-allow-credentials: true
content-length: 28

GET
H2 200 egain-docked-chat.js Show response
ebrain.egain.com/system/templates/chat/ Frame 84CF 124 KB
22 KB 259ms
259ms Script
application/x-javascript 2600:1f14:f4:7d02:d31:197e:d703:14f5
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d02:d31:197e:d703:14f5 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Server /

Resource Hash

c209348ae8226ad9cd033d5367ccbe59dcddb5401fe08ca46f90cf01c78c64a5

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date: Sat, 17 Dec 2022 00:33:52 GMT
content-encoding: gzip
x-content-type-options: nosniff
strict-transport-security: max-age=31536000; includeSubDomains; preload
server: Server
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid: 26f0e477-955a-4e14-a8bd-8fcba905963e
x-amzn-trace-id: Root=1-639d0e70-50a3a8954214805f24aff82d
x-frame-options: SAMEORIGIN
content-type: application/x-javascript
cache-control: max-age=7200,private
x-amz-apigw-id: dQ8xmE_RvHcFX_g=
content-length: 22210

GET
H2 200 getCBHostName.jsp Show response
ebrain.egain.com/system/cb/admin/ 195 B
919 B 193ms
190ms Script
application/javascript 2600:1f14:f4:7d02:d31:197e:d703:14f5
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://ebrain.egain.com/system/cb/admin/getCBHostName.jsp

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d02:d31:197e:d703:14f5 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Resource Hash

843d4c26ab79b8ea04917549dc85d3126cd2e1c972377182e009b8ebf25a3e07

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma: no-cache
date: Sat, 17 Dec 2022 00:33:52 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
x-frame-options: SAMEORIGIN
content-type: application/javascript;charset=UTF-8
cache-control: no-cache
content-length: 195
x-ua-compatible: IE=EmulateIE9

GET
H2 200 checkSession.html
ebrain.egain.com/system/cb/cs/ Frame 9BF1 0
0 176ms
176ms Document
text/html 2600:1f14:f4:7d02:d31:197e:d703:14f5
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d02:d31:197e:d703:14f5 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Resource Hash

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

Referer: https://www.egain.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

accept-encoding: compress,gzip
accept-ranges: bytes
cache-control: max-age=86400
content-length: 1606
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
content-type: text/html
date: Sat, 17 Dec 2022 00:33:52 GMT
last-modified: Tue, 15 Nov 2022 23:38:00 GMT
pragma: cache
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
x-ua-compatible: IE=EmulateIE9

POST
H3 204 collect
region1.google-analytics.com/g/ 0
17 B 67ms
27ms Ping
text/plain 2001:4860:4802:32::36
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL: https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oebu0&_p=1338014022&cid=132643833.1671237231&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&sid=1671237231&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D34c4b4f1-4fe9-ea11-a817-000d3a1bb78f&dt=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&_s=2
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

pragma: no-cache
date: Sat, 17 Dec 2022 00:33:56 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

176 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

39 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
ebrain.egain.com/system	1969-12-31 23:59:59	Name: JSESSIONID Value: node01twoz5fm8nhbd1f7gjhe0fxfwy462924.node0
.egain.com/	1970-01-20 10:23:33	Name: initialTrafficSource Value: utmcsr=1on1\|utmcmd=email\|utmccn=kmai2-na
.egain.com/	1969-12-31 23:59:59	Name: __utmzzses Value: 1
.egain.com/	1970-01-20 17:49:57	Name: _ga_P0WWZ4WL9G Value: GS1.1.1671237231.1.1.1671237231.0.0.0
.bing.com/	1970-01-20 17:35:33	Name: MUID Value: 027E635803166F3B29C27125029D6E3A
.egain.com/	1970-01-20 10:23:33	Name: _gcl_au Value: 1.1.956166113.1671237231
.egain.com/	1970-01-20 08:15:23	Name: _uetsid Value: 7a9babe07da211edb9a573cb9689cbc9
.egain.com/	1970-01-20 17:35:33	Name: _uetvid Value: 7a9b93407da211ed91752911aa29c346
.ws.zoominfo.com/	1970-01-20 16:59:33	Name: visitorId Value: 01d013f5589fff17b566e59e946b0a8927c8faf940a9b9412673bf0e26837b00
.zoominfo.com/	1970-01-20 08:13:59	Name: __cf_bm Value: UBADsc3GKTEjsa.DEBxh.wEuWNiKlgAhHXUNfu2L.fs-1671237231-0-ATaAlY7IVN0pCxsjTNOnsGyWVJ2Ur+ekK4SbkUeroxRi/mMDjmmmw/N2KSk0kwrVE41H3/YHouFOZzB6ZS08ohI=
.zoominfo.com/	1969-12-31 23:59:59	Name: _cfuvid Value: rX8_RG3s44i3BQZMMNEcb98AqptxnyIX_zcBhKTocKA-1671237231437-0-604800000
.egain.com/	1970-01-20 17:49:57	Name: _ga Value: GA1.2.132643833.1671237231
.egain.com/	1970-01-20 08:15:23	Name: _gid Value: GA1.2.1978988941.1671237231
.egain.com/	1970-01-20 08:13:57	Name: _gat_gtag_UA_15835029_4 Value: 1
.egain.com/	1970-01-20 08:13:57	Name: _gat_UA-15835029-4 Value: 1
.egain.com/	1970-01-20 16:59:33	Name: ajs_user_id Value: null
.egain.com/	1970-01-20 16:59:33	Name: ajs_group_id Value: null
.egain.com/	1970-01-20 16:59:33	Name: ajs_anonymous_id Value: %22f88bc31b-9866-47b1-a918-fc947036c943%22
.egain.com/	1970-01-20 17:49:57	Name: _lfa Value: LF1.1.f550bde20816d690.1671237231511
.doubleclick.net/	1970-01-20 08:13:58	Name: test_cookie Value: CheckForPermission
www.egain.com/	1970-01-20 16:59:33	Name: EG-U-ID Value: B170aa08b4-1578-4a15-902f-b7751bc74430
www.egain.com/	1969-12-31 23:59:59	Name: EG-S-ID Value: C9abd5aca8-732f-435a-ba0b-51aa27d4978e
www.egain.com/	1970-01-20 08:15:23	Name: ln_or Value: eyIzMTEyMDEyIjoiZCJ9
prism.app-us1.com/	1970-01-20 08:57:09	Name: prism_68298682 Value: fd98f467-6e84-47f5-a63b-0b6d917362c7
.egain.com/	1970-01-20 08:57:09	Name: prism_68298682 Value: fd98f467-6e84-47f5-a63b-0b6d917362c7
.linkedin.com/	1970-01-20 08:57:09	Name: UserMatchHistory Value: AQLtaR0Q8Sw5qgAAAYUdgGPeBFyYoSZaZTQegxf9uj5bG0Lxb2cZdLqJtEJ0fMoAQ87-I70W-irI1A
.linkedin.com/	1970-01-20 08:57:09	Name: AnalyticsSyncHistory Value: AQJJVNPhaAxVdwAAAYUdgGPeHv7lxbku55Qi4q_fyPqSHzgiCtEx8FU4LK9OY6w8A_tljXkiUrGo84wIj4umAw
.ads.linkedin.com/	1969-12-31 23:59:59	Name: lang Value: v=2&lang=en-us
.linkedin.com/	1970-01-20 16:59:33	Name: bcookie Value: "v=2&463fb4f3-6635-416c-88ca-a6e8530db129"
.linkedin.com/	1970-01-20 08:15:23	Name: lidc Value: "b=VGST09:s=V:r=V:a=V:p=V:g=2460:u=1:x=1:i=1671237231:t=1671323631:v=2:sig=AQGFwuR1IOEwWx9VnmH1gxSgqWYgrJTn"
.linkedin.com/	1969-12-31 23:59:59	Name: lang Value: v=2&lang=de-de
.www.linkedin.com/	1970-01-20 16:59:33	Name: bscookie Value: "v=1&20221217003351d7decc3a-a074-4359-839a-65bbd4f65d14AQEe44ZaD1MmmIybPxQHCUTsMXJZ7MBb"
.linkedin.com/	1970-01-20 12:33:09	Name: li_gc Value: MTswOzE2NzEyMzcyMzE7MjswMjGvwCWgysOS0FBBxhFYg+qPN9JIqF+01PAq2skJKSrIiw==
.demdex.net/	1970-01-20 12:33:09	Name: demdex Value: 60752109481314396971903786267103139896
.dpm.demdex.net/	1970-01-20 12:33:09	Name: dpm Value: 60752109481314396971903786267103139896
ebrain.egain.com/	1970-01-20 08:24:02	Name: AWSALBTG Value: JHU9vCbO8tIH4GRC1cfzv9dpxKrk8drDnSbppJtFZnQAklRvOpW39OR7EVvZevPmamIjq0Hem4d1RDM2DUgo0hQKGqjcFsGLN7ByZ5DBDOt5Pn5IcKVBvSvg8G/ofhfp3jIy1zzJEBSlPVHGvOOipUILTJh2uys0mstYWLOoKwmcL1Xh9Ic=
ebrain.egain.com/	1970-01-20 08:24:02	Name: AWSALBTGCORS Value: JHU9vCbO8tIH4GRC1cfzv9dpxKrk8drDnSbppJtFZnQAklRvOpW39OR7EVvZevPmamIjq0Hem4d1RDM2DUgo0hQKGqjcFsGLN7ByZ5DBDOt5Pn5IcKVBvSvg8G/ofhfp3jIy1zzJEBSlPVHGvOOipUILTJh2uys0mstYWLOoKwmcL1Xh9Ic=
ebrain.egain.com/	1970-01-20 08:24:02	Name: AWSALB Value: UxzyDCEJq9J8quagDtcQ/bA7BihGPRxXVGK29JqH+6O28cA0lt/lATPqb/UHM/2yARXR+b69CALAboCxj4TeKmwU293sigMdvbSeIDH8asPn2B5XQeL4DMuQiNSGC6EuGs5/jREW/MAwLyP6Vd6EaDf1Dl7ll17bpuit66PKzYxp7Yq+J44ReUWyaE+xVQ==
ebrain.egain.com/	1970-01-20 08:24:02	Name: AWSALBCORS Value: UxzyDCEJq9J8quagDtcQ/bA7BihGPRxXVGK29JqH+6O28cA0lt/lATPqb/UHM/2yARXR+b69CALAboCxj4TeKmwU293sigMdvbSeIDH8asPn2B5XQeL4DMuQiNSGC6EuGs5/jREW/MAwLyP6Vd6EaDf1Dl7ll17bpuit66PKzYxp7Yq+J44ReUWyaE+xVQ==

4 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
network	error	URL: https://id.rlcdn.com/711861.gif Message: Failed to load resource: the server responded with a status of 451 ()
network	error	URL: https://idsync.rlcdn.com/420246.gif?partner_uid=c:22d4ef54eab0cd6f8dbabcffd29fdb07 Message: Failed to load resource: the server responded with a status of 451 ()
security	error	Message: Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security	error	URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210) Message: Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
aorta.clickagy.com
bat.bing.com
cdn.dreamdata.cloud
cdn.linkedin.oribi.io
cdn.printfriendly.com
diffuser-cdn.app-us1.com
dpm.demdex.net
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
hemsync.clickagy.com
id.rlcdn.com
idsync.rlcdn.com
key-cdn.printfriendly.com
prism.app-us1.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tags.clickagy.com
tr.lfeeder.com
trackcmp.net
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
13.107.42.14
13.82.107.234
18.66.15.126
18.66.192.23
2001:4860:4802:32::36
2600:1f14:f4:7d02:d31:197e:d703:14f5
2600:9000:2304:2a00:1f:f723:6fc0:93a1
2600:9000:2304:6600:2:53b2:240:93a1
2606:4700:4400::6812:2a69
2606:4700::6810:a852
2606:4700::6811:915b
2606:4700::6812:3eb
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:80e::2003
2a00:1450:4001:80f::2004
2a00:1450:4001:811::2003
2a00:1450:4001:828::200e
2a00:1450:4001:82b::200a
2a00:1450:400c:c06::9b
2a00:1450:400d:807::2008
2a00:1450:400d:808::2002
2a02:26f0:11a::6867:4832
2a02:6ea0:cb00::2
34.120.220.80
34.198.103.136
34.248.196.211
34.249.19.88
35.244.174.68
52.72.175.129
009dbdf1bcde68f0256e4f148ee6ab772388c807d61b7015b54522b55abb3d01
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad
0ae52b18d53286362d6bc2032d9be6035da9ce1d620ae58650e033455035ac21
0e5fb1c1c38056e4fe59f87120f3d27173787d10d21b6a18932a7868c8996bbc
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
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www.egain.com Open in urlscan Pro 13.82.107.234 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Detected technologies

Page Statistics

102 Requests

97 %HTTPS

67 %IPv6

22 Domains

34 Subdomains

28 IPs

6 Countries

1552 kBTransfer

3929 kBSize

39 Cookies

18 Outgoing links

Redirected requests

102 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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www.egain.com Open in urlscan Pro
13.82.107.234 Public Scan

Screenshot
Live screenshot

Full Image

102
Requests

97 %
HTTPS

67 %
IPv6

22
Domains

34
Subdomains

28
IPs

6
Countries

1552 kB
Transfer

3929 kB
Size

39
Cookies

102 HTTP transactions
0 data transactions