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WEBINAR


BEST PRACTICES IN SALESFORCE: CAREER MAKERS AND BREAKERS

 

From Leadership Connect

Government agencies are putting people at the center of everything they do. In
the year ahead, they are prioritizing customer experience improvements as a top
commitment, even striving to brand and market their programs. Expectations are
constantly evolving and every interaction with the public and
intraday-governmental outreach can help build trust. The public sector has
historically been slow to adopt new technologies like cloud-based CRM solutions,
even if they’ve been established for some time.  However, now the public sector
is one of the fastest growing user-bases of CRM, with Salesforce in particular
acting as a true technology platform.

In a modern era that’s more connected and faster-moving than ever, government
organizations face three big challenges:
 * Managing legacy, on-premises systems
 * Meeting ever-rising citizen expectations
 * Maintaining compliance with regulatory requirements that are constantly
   growing

Tune into this webinar as topic experts explore Salesforce for Government best
practices including:
 1. Scoping: does Salesforce make sense for my problem?
 2. Implementation: where do I start?
 3. Culture: how do I make sure my team uses Salesforce?
 4. Scaling: where could I take Salesforce?

And, learn from experts about what you wished you knew before you committed
 1. Overcoming integration challenges
 2. DIY data
 3. Realistic timelines

SPEAKERS TO COME.


MODERATOR



ALAN B. THOMAS JR. 

Chief Solutions Officer
Leadership Connect

Alan is the Chief Solutions Officer at Leadership Connect.  He also serves as an
Operating Advisor to Enlightenment Capital.  Prior to these roles, he was
appointed and served as the Commissioner of the US General Services
Administration’s Federal Acquisition Service from June 2017 until November
2019.  As Commissioner, Alan led 3,500 people responsible for delivering $65B in
acquisition and technology solutions annually to enable efficiencies across the
federal government.  He also served as a founding member on two Congressionally
mandated boards, the Technology Modernization Fund and the Federal Acquisition
Security Council.  

Alan started his federal career as a Presidential Management Fellow, serving on
both the Army staff and in the Office of the Under Secretary of Defense for
Acquisition, Technology & Logistics, where he earned the Secretary of Defense
Award for Excellence and the Vice President’s Hammer Award for innovation in
public service.  Later in his career he returned to public service as a member
of the Department of Defense’s Task Force for Business and Stability Operations
in Iraq and on the staff of the Undersecretary of Defense for Intelligence. 

In the private sector, Alan held several leadership roles including Chief
Operating Officer at both IntelliBridge and Berico Technologies, Vice President
with Data Networks Corporation, and as a business unit leader at Unison. 
Earlier in his career he held delivery and account management roles with Booz
Allen Hamilton and FreeMarkets. 

Alan holds a Master of Business Administration from Carnegie Mellon University’s
Tepper School, a Master of Public Affairs from the University of Texas’s LBJ
School, and a Bachelor of Arts from Grinnell College.  He maintains an active
security clearance. 

Alan provides guest commentary to Federal Computer Week and the Federal News
Network.


EVENT DETAILS

 * Date: September 28, 2023
 * Time: 2:00 – 3:00 pm ET
 * Live Webinar

Register Now

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     * Leadership ConnectOur flagship product for making government connections
     * Mobile AppBring Leadership Connect with you to meetings
     * FedSpendContracting opportunities and award analysis
     * NetworksStakeholder mapping for warm introductions
     * Policy ConnectLegislation intelligence & tracking
     * Optimize Your CRMFill your CRM with new, unique, data and keep it updated
     * Salesforce IntegrationNEWAdd leads & contacts without leaving Salesforce
   * Back
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     * Higher Education
     * PR/Communications Firms
     * Think Tanks & Associations
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   * Our CompanyWe’re a public sector decision intelligence service
   * CareersJoin the team and help build a more connected public sector
   * Press ReleasesThe latest news about Leadership Connect
 * Resources
   * Back
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     * Back
     * Best PracticesRecommendations for better public sector decisions
     * ContractingFederal contracting opportunities and award analysis
     * PolicyPublic policy and government affairs insights
     * Spotlight InterviewsExplore the passions of those who work on Capitol
       Hill
     * All Insights
   * Our Data
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     * Data Collection
     * How We Are Different
     * Privacy Portal
   * Learn
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     * Congressional Staff Definitions
     * Federal Acronym Guide
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