URL: https://hi-support.vnet.cloud/
Submission: On November 28 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 11 HTTP transactions. The main IP is 103.99.31.50, located in Mandalay, Myanmar and belongs to FACE24COLTD-AS-AP FACE24 Co.,Ltd, MM. The main domain is hi-support.vnet.cloud.
TLS certificate: Issued by R3 on November 28th 2021. Valid for: 3 months.
This is the only time hi-support.vnet.cloud was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
11 103.99.31.50 136919 (FACE24COL...)
11 1
Apex Domain
Subdomains
Transfer
11 vnet.cloud
hi-support.vnet.cloud
203 KB
11 1
Domain Requested by
11 hi-support.vnet.cloud hi-support.vnet.cloud
11 1

This site contains links to these domains. Also see Links.

Domain
support.vnet.cloud
www.hesk.com
www.sysaid.com
Subject Issuer Validity Valid
hi-support.vnet.cloud
R3
2021-11-28 -
2022-02-26
3 months crt.sh

This page contains 1 frames:

Primary Page: https://hi-support.vnet.cloud/
Frame ID: 7147A45EB5B64EAC8DD893CB623D8707
Requests: 11 HTTP requests in this frame

Screenshot

Page Title

Help Desk

Page Statistics

11
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

203 kB
Transfer

377 kB
Size

0
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

11 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
hi-support.vnet.cloud/
5 KB
2 KB
Document
General
Full URL
https://hi-support.vnet.cloud/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
103.99.31.50 Mandalay, Myanmar, ASN136919 (FACE24COLTD-AS-AP FACE24 Co.,Ltd, MM),
Reverse DNS
customer3-50.vnet.cloud
Software
Apache/2.4.41 (Ubuntu) /
Resource Hash
e5c06295774b4a7b88179c228123950a870ff6f6037f31d60ae5fe51b1966148

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36
Accept-Language
de-DE,de;q=0.9

Response headers

Date
Sun, 28 Nov 2021 16:29:50 GMT
Server
Apache/2.4.41 (Ubuntu)
Vary
Accept-Encoding
Content-Encoding
gzip
Content-Length
1492
Keep-Alive
timeout=5, max=100
Connection
Keep-Alive
Content-Type
text/html; charset=utf-8
app.min.css
hi-support.vnet.cloud/theme/hesk3/customer/css/
91 KB
15 KB
Stylesheet
General
Full URL
https://hi-support.vnet.cloud/theme/hesk3/customer/css/app.min.css
Requested by
Host: hi-support.vnet.cloud
URL: https://hi-support.vnet.cloud/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
103.99.31.50 Mandalay, Myanmar, ASN136919 (FACE24COLTD-AS-AP FACE24 Co.,Ltd, MM),
Reverse DNS
customer3-50.vnet.cloud
Software
Apache/2.4.41 (Ubuntu) /
Resource Hash
2fbc6f9653a19dd8cd4a7ccd3f106145d543979f82bcdc5d69859b3563e89534

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://hi-support.vnet.cloud/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

Date
Sun, 28 Nov 2021 16:29:51 GMT
Content-Encoding
gzip
Last-Modified
Sun, 03 May 2020 11:09:40 GMT
Server
Apache/2.4.41 (Ubuntu)
ETag
"16a37-5a4bc735f8500-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
15093
jquery-3.5.1.min.js
hi-support.vnet.cloud/theme/hesk3/customer/js/
87 KB
31 KB
Script
General
Full URL
https://hi-support.vnet.cloud/theme/hesk3/customer/js/jquery-3.5.1.min.js
Requested by
Host: hi-support.vnet.cloud
URL: https://hi-support.vnet.cloud/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
103.99.31.50 Mandalay, Myanmar, ASN136919 (FACE24COLTD-AS-AP FACE24 Co.,Ltd, MM),
Reverse DNS
customer3-50.vnet.cloud
Software
Apache/2.4.41 (Ubuntu) /
Resource Hash
f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://hi-support.vnet.cloud/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

Date
Sun, 28 Nov 2021 16:29:51 GMT
Content-Encoding
gzip
Last-Modified
Tue, 18 Aug 2020 06:55:50 GMT
Server
Apache/2.4.41 (Ubuntu)
ETag
"15d84-5ad21609d4980-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
30910
hesk_functions.js
hi-support.vnet.cloud/theme/hesk3/customer/js/
5 KB
2 KB
Script
General
Full URL
https://hi-support.vnet.cloud/theme/hesk3/customer/js/hesk_functions.js
Requested by
Host: hi-support.vnet.cloud
URL: https://hi-support.vnet.cloud/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
103.99.31.50 Mandalay, Myanmar, ASN136919 (FACE24COLTD-AS-AP FACE24 Co.,Ltd, MM),
Reverse DNS
customer3-50.vnet.cloud
Software
Apache/2.4.41 (Ubuntu) /
Resource Hash
47c28dd52cc9da4659393d5d772f337f7dd5db1d85f6898f34a054edc2d1e635

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://hi-support.vnet.cloud/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

Date
Sun, 28 Nov 2021 16:29:51 GMT
Content-Encoding
gzip
Last-Modified
Sun, 03 May 2020 11:09:40 GMT
Server
Apache/2.4.41 (Ubuntu)
ETag
"15be-5a4bc735f8500-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1489
svg4everybody.min.js
hi-support.vnet.cloud/theme/hesk3/customer/js/
2 KB
1 KB
Script
General
Full URL
https://hi-support.vnet.cloud/theme/hesk3/customer/js/svg4everybody.min.js
Requested by
Host: hi-support.vnet.cloud
URL: https://hi-support.vnet.cloud/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
103.99.31.50 Mandalay, Myanmar, ASN136919 (FACE24COLTD-AS-AP FACE24 Co.,Ltd, MM),
Reverse DNS
customer3-50.vnet.cloud
Software
Apache/2.4.41 (Ubuntu) /
Resource Hash
f307e0f5c201925f85e1a5b765cefe112a339997b5c3391903e04406fea1660f

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://hi-support.vnet.cloud/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

Date
Sun, 28 Nov 2021 16:29:51 GMT
Content-Encoding
gzip
Last-Modified
Sun, 03 May 2020 11:09:40 GMT
Server
Apache/2.4.41 (Ubuntu)
ETag
"797-5a4bc735f8500-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
1014
selectize.min.js
hi-support.vnet.cloud/theme/hesk3/customer/js/
45 KB
16 KB
Script
General
Full URL
https://hi-support.vnet.cloud/theme/hesk3/customer/js/selectize.min.js
Requested by
Host: hi-support.vnet.cloud
URL: https://hi-support.vnet.cloud/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
103.99.31.50 Mandalay, Myanmar, ASN136919 (FACE24COLTD-AS-AP FACE24 Co.,Ltd, MM),
Reverse DNS
customer3-50.vnet.cloud
Software
Apache/2.4.41 (Ubuntu) /
Resource Hash
e469a18d0d4ab7d670abd91e335c3ac189750c8d0d1f163e6e754588f9904d0d

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://hi-support.vnet.cloud/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

Date
Sun, 28 Nov 2021 16:29:51 GMT
Content-Encoding
gzip
Last-Modified
Sun, 03 May 2020 11:09:40 GMT
Server
Apache/2.4.41 (Ubuntu)
ETag
"b334-5a4bc735f8500-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
15775
app.min.js
hi-support.vnet.cloud/theme/hesk3/customer/js/
10 KB
3 KB
Script
General
Full URL
https://hi-support.vnet.cloud/theme/hesk3/customer/js/app.min.js
Requested by
Host: hi-support.vnet.cloud
URL: https://hi-support.vnet.cloud/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
103.99.31.50 Mandalay, Myanmar, ASN136919 (FACE24COLTD-AS-AP FACE24 Co.,Ltd, MM),
Reverse DNS
customer3-50.vnet.cloud
Software
Apache/2.4.41 (Ubuntu) /
Resource Hash
af032a5b6d7ee880d17c0eb86d482c80cb8d4788674c894b8ceb18d496ae5f0f

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://hi-support.vnet.cloud/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

Date
Sun, 28 Nov 2021 16:29:51 GMT
Content-Encoding
gzip
Last-Modified
Sun, 03 May 2020 11:09:40 GMT
Server
Apache/2.4.41 (Ubuntu)
ETag
"261d-5a4bc735f8500-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
2802
sprite.svg
hi-support.vnet.cloud/theme/hesk3/customer/img/
39 KB
39 KB
Other
General
Full URL
https://hi-support.vnet.cloud/theme/hesk3/customer/img/sprite.svg
Requested by
Host: hi-support.vnet.cloud
URL: https://hi-support.vnet.cloud/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
103.99.31.50 Mandalay, Myanmar, ASN136919 (FACE24COLTD-AS-AP FACE24 Co.,Ltd, MM),
Reverse DNS
customer3-50.vnet.cloud
Software
Apache/2.4.41 (Ubuntu) /
Resource Hash
b3ae3c4e656bb0cf53561a4b4237dfade53a4f1f504e8caea8fccecdfa52ea58

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://hi-support.vnet.cloud/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

Date
Sun, 28 Nov 2021 16:29:52 GMT
Last-Modified
Sun, 03 May 2020 11:09:40 GMT
Server
Apache/2.4.41 (Ubuntu)
ETag
"9af5-5a4bc735f8500"
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
39669
Lato-Bold.woff2
hi-support.vnet.cloud/theme/hesk3/customer/fonts/
27 KB
27 KB
Font
General
Full URL
https://hi-support.vnet.cloud/theme/hesk3/customer/fonts/Lato-Bold.woff2
Requested by
Host: hi-support.vnet.cloud
URL: https://hi-support.vnet.cloud/theme/hesk3/customer/css/app.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
103.99.31.50 Mandalay, Myanmar, ASN136919 (FACE24COLTD-AS-AP FACE24 Co.,Ltd, MM),
Reverse DNS
customer3-50.vnet.cloud
Software
Apache/2.4.41 (Ubuntu) /
Resource Hash
9693cb63552b6ea7bb93159b811c0ed73b57054272e2389bcf07e160e893674e

Request headers

Referer
https://hi-support.vnet.cloud/theme/hesk3/customer/css/app.min.css
Origin
https://hi-support.vnet.cloud
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

Date
Sun, 28 Nov 2021 16:29:51 GMT
Last-Modified
Sun, 03 May 2020 11:09:40 GMT
Server
Apache/2.4.41 (Ubuntu)
ETag
"6c5c-5a4bc735f8500"
Content-Type
font/woff2
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
27740
Lato-Regular.woff2
hi-support.vnet.cloud/theme/hesk3/customer/fonts/
28 KB
28 KB
Font
General
Full URL
https://hi-support.vnet.cloud/theme/hesk3/customer/fonts/Lato-Regular.woff2
Requested by
Host: hi-support.vnet.cloud
URL: https://hi-support.vnet.cloud/theme/hesk3/customer/css/app.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
103.99.31.50 Mandalay, Myanmar, ASN136919 (FACE24COLTD-AS-AP FACE24 Co.,Ltd, MM),
Reverse DNS
customer3-50.vnet.cloud
Software
Apache/2.4.41 (Ubuntu) /
Resource Hash
d3ce08d1ad38e4bc3edfe29d4f790d2c4cd9fd6389ec6493bb7ff6cea28091f9

Request headers

Referer
https://hi-support.vnet.cloud/theme/hesk3/customer/css/app.min.css
Origin
https://hi-support.vnet.cloud
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

Date
Sun, 28 Nov 2021 16:29:51 GMT
Last-Modified
Sun, 03 May 2020 11:09:40 GMT
Server
Apache/2.4.41 (Ubuntu)
ETag
"6ea8-5a4bc735f8500"
Content-Type
font/woff2
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
28328
sprite.svg
hi-support.vnet.cloud/img/
39 KB
39 KB
Other
General
Full URL
https://hi-support.vnet.cloud/img/sprite.svg
Requested by
Host: hi-support.vnet.cloud
URL: https://hi-support.vnet.cloud/theme/hesk3/customer/js/jquery-3.5.1.min.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
103.99.31.50 Mandalay, Myanmar, ASN136919 (FACE24COLTD-AS-AP FACE24 Co.,Ltd, MM),
Reverse DNS
customer3-50.vnet.cloud
Software
Apache/2.4.41 (Ubuntu) /
Resource Hash
b3ae3c4e656bb0cf53561a4b4237dfade53a4f1f504e8caea8fccecdfa52ea58

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://hi-support.vnet.cloud/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

Date
Sun, 28 Nov 2021 16:29:52 GMT
Last-Modified
Sun, 03 May 2020 11:09:40 GMT
Server
Apache/2.4.41 (Ubuntu)
ETag
"9af5-5a4bc735f8500"
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
39669

Verdicts & Comments Add Verdict or Comment

15 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onbeforexrselect function| reportError boolean| originAgentCluster object| scheduler function| $ function| jQuery object| HESK_FUNCTIONS boolean| heskKBfailed string| heskKBquery function| svg4everybody function| Sifter object| MicroPlugin function| Selectize function| escapeHtml function| dropdownSelectRender

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