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READING YOUR VOLTAGE SECUREMAIL

Reading Voltage SecureMail with Popular Email Applications
Contents:
 * Gmail
 * Outlook.com
 * Yahoo! Mail
 * Mobile Devices
 * Other Email Applications

Gmail

Note: The message_zdm.html attachment does not open correctly when you open it
as a Google document.

To read a secure message using Gmail:

 1. In your Gmail Inbox, open the secure message.
 2. Click or tap the message_zdm.html attachment to open the attachment in your
    browser. Note that you might need to scroll to the bottom of the message to
    see the attachment.
 3. Click or tap Click to Read Message.
    If you see a message that you are submitting information to an external
    page, click or tap OK to dismiss the message.
 4. Follow the steps to enter your secure mail login information and display the
    secure message.

Outlook.com

Although Outlook.com downloads the message_zdm.html attachment and displays it
below the message body, the Click to Read Message button within the inline
attachment is disabled.

To read a secure message using Outlook.com:

 1. In your Outlook.com Inbox, open the secure message.
 2. Click or tap the message_zdm.html attachment in the message header to
    display the dialog box to open or save the file.
 3. Open the attachment in your browser.
 4. Click or tap Click to Read Message.
 5. Follow the steps to enter your secure mail login information and display the
    secure message.

Yahoo! Mail

In most cases, Yahoo! Mail downloads the message_zdm.html attachment and
displays it below the message body. To read your secure message with Yahoo!
Mail, click or tap Click to Read Message within the inline attachment. If a
warning message displays, stating that you are about to send information to
someone other than Yahoo, click OK to dismiss the message. A new browser window
displays, where you can sign in and read your message.

In some cases, the inline attachment does not display correctly or the Click to
Read Message button does not work. If this occurs, use the following procedure
to read a secure message with Yahoo! Mail:

 1. Click or tap the message_zdm.html attachment in the message header to
    display the dialog box to open or save the file.
 2. Open the attachment in your browser.
 3. Click or tap Click to Read Message.
 4. Follow the steps to enter your secure mail login information and display the
    secure message.

Mobile Devices

To read a secure message from a mobile device, download the Mobile Application.

Other Email Applications

To read a secure message from another email application:

 1. Click or tap the message_zdm.html attachment to open it in a browser.
 2. On the page that displays, click or tap Click to Read Message.
 3. Perform one of the following:
     1. If you have an account, verify or enter your email address and password,
        then click or tap Sign In.
     2. If you do not have an account, you can enter your information to create
        one.

After you are logged in, the secure message displays in the browser.

Afrikaans/South Africa العربية/ المملكة العربية السعودية বাংলা/বাংলাদেশ
čeština/Česká republika Deutsch/Deutschland English/United States
Español/América Latina فارسی/ایران Français/Canada Français/France हिंदी Bahasa
Indonesia/Indonesia Italiano/Italia 日本語/日本 한국어/한국 Bahasa Malaysia/Malaysia
Vlaams/België Nederlands/Nederland Norsk/Norge Polski/Polska Português/Brasil
Русский/Россия Svenska/Sverige ไทย/ภาษาไทย Tagalog/Pilipinas Türkçe/Türkiye
اردو/پاکستان Vietnamese/Vietnam 简体中文/中国 繁體中文/台灣

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