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 1. California Energy Commission
 2. Programs and Topics
 3. All Programs
 4. Building Energy Benchmarking Program
 5. Building Energy Benchmarking Program Frequently Asked Questions

BUILDING ENERGY BENCHMARKING PROGRAM FREQUENTLY ASKED QUESTIONS

Building Energy Benchmarking Program Frequently Asked Questions
 * Building Energy Benchmarking Program Frequently Asked Questions
 * Benchmarking - Building Owner Energy Efficiency Resources
 * Exempted Local Benchmarking Ordinances
 * Local Government Benchmarking Toolkit
 * Report Benchmarking Data

Frequently asked questions about the program, compliance requirements, using
Portfolio Manager®, and public disclosure of data.


BENCHMARKING OVERVIEW

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What Is Benchmarking?

Benchmarking is tracking energy performance against a standard. Under the
Building Energy Benchmarking Program, calculate your energy use intensity by
dividing your energy use by the square footage of your building. That number
will act as a baseline to compare the efficiency of your building to that of
previous years or to those of similar buildings.

What Is the Value of an Energy Benchmark?

Conducting an energy benchmark helps measure the performance of your building
and lets you know how efficient or inefficient it may be. A significant portion
of a company’s operating expenses goes toward energy bills. Energy efficiency
improvements may reduce these costs substantially.

What Are the Benefits of Benchmarking?

Benchmarking can help prioritize energy-efficient investments and track energy
efficiency improvements over time.

What Is an ENERGY STAR® Score?

The ENERGY STAR score is a 1 to 100 score that demonstrates the energy
efficiency of a building relative to similar buildings across the country. A
score of 50 indicates the national average energy performance for that building
type. A score of 75 or higher means the building is a top performer and may be
eligible for ENERGY STAR certification.  Not all building types are eligible for
an ENERGY STAR score, and an ENERGY STAR score is not required for compliance
with this program.


BUILDING ENERGY BENCHMARKING PROGRAM SUMMARY

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What Is the Building Energy Benchmarking Program?

The Building Energy Benchmarking Program is the state’s program to publicly
disclose the energy use of buildings in California.

When Does It Take Effect?

Mandatory reporting began in 2018 for buildings with no residential units and
more than 50,000 square feet of gross floor area, and in 2019 for buildings with
17 or more residential units and more than 50,000 square feet of gross floor
area. Reporting is due by June 1 annually.

What If My City or County Already Has a Benchmarking Reporting Requirement?

The state regulations allow for buildings reported under a local benchmarking
program to be exempted from reporting to the state. Any programs that have
received such an exemption will be listed on the California Energy
Commission’s Exempted Local Benchmarking Ordinances page. For buildings in
jurisdictions with programs listed on this page, benchmarking and reporting to
the local jurisdiction will fulfill compliance with the state program.

Although your building might be exempt from a local reporting requirement, you
may still be required to report to the state.

What Is the Procedure to Protect Proprietary Energy Use Data?

When (1) the building owner is the customer of record for the only utility
account serving a building, or (2) the building owner is one of two customers of
record if the other customer has granted permission to have his or her energy
use data shared, the owner may request a trade secret exemption from the
executive director of the Energy Commission. If this exemption is granted, the
building owner will be required to report building characteristic information
but not energy use data.

Where Can I Get More Information?

The Energy Commission’s benchmarking page, www.energy.ca.gov/benchmarking.


COMPLIANCE REQUIREMENTS

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Are Buildings Located on Tribal Lands Subject to the California Building Energy
Benchmarking Program?

If a building is demonstrated to be within Indian country, as defined by 18
U.S.C. § 1151, then it is outside the scope of the Benchmarking Program and not
subject to its reporting requirements. If you believe you received a letter in
error, please contact the Benchmarking Helpdesk at
Benchmarking@energy.ca.gov(link sends email) to confirm that reporting is not
required and request to have your contact removed from future letters. 

For any other questions, please contact the Benchmarking Helpdesk at
Benchmarking@energy.ca.gov(link sends email).

Am I Required to Comply?

You are required to comply if your building has (1) more than 50,000 square feet
of gross floor area and (2) either no residential units or 17+ residential
units. These are considered “disclosable” buildings.

What Does Gross Floor Area Include?

The gross floor area includes all square footage within the exterior walls of
the building.

What Are the Exemptions to the Reporting Requirement?

You are not required to report to the Energy Commission if:

 * Your building is a condominium, as described in Section 4125 or 6542 of the
   California Civil Code.
 * Your building has between 1 and 16 residential utility accounts.
 * Your building did not have a certificate of occupancy or temporary
   certificate of occupancy for more than half of the calendar year for which
   reporting to the Energy Commission is required.
 * Your building is scheduled to be demolished one year or less from the
   reporting date.
 * Your building has more than half of the gross floor area used for scientific
   experiments requiring a controlled environment or for manufacturing or
   industrial purposes.
 * Your building was benchmarked under a local program listed on the CEC’s
   exempted local benchmarking ordinances.

I Am the New Owner of a Building. Am I Required to Report Energy Use Data From
Before I Owned the Building?

Yes, the owner of the building at the time of the reporting deadline (June 1) is
responsible for submitting energy use data. Utilities are required to provide
energy use information to a building’s current owner regardless of who owned the
building during the period for which data is being reported.

How Do Building Owners Determine Building Type?

Building types are defined by how the building is used. For example, a building
classified as industrial but used for storage should be identified as storage
rather than industrial for reporting purposes.

For additional guidance, building owners can refer to the ENERGY STAR Property
Types in Portfolio Manager(link is external). 

What Is Considered Industrial?

Industrial purposes include manufacturing and assembling goods. Warehouses and
distribution centers are not considered industrial and are required to comply.

Do I Need to Comply If My Building Is Mixed-Use With Both Industrial and Office
Uses?

If your building has more than 50 percent of the gross floor area used for
industrial or manufacturing purposes, you are not required to report.

Otherwise, you should benchmark your building with multiple uses. ENERGY STAR
Portfolio Manager allows you to assign multiple space use types to a single
building.

Is Compliance Required for Distribution Centers?

Yes.

Is Compliance Required for Historic Buildings?

Yes.

Is Compliance Required for Government-Owned Buildings?

Yes. However, buildings owned by the federal government are outside the
jurisdiction of this program.

Is Compliance Required for Strip Malls or Open-Air Shopping Centers?

Compliance is required for each building that has more than 50,000 square feet
of gross floor area. Separate buildings that appear to be a single building due
to a continuous façade should be treated as individual buildings. If a single
building within a strip mall or open-air shopping center encompasses more than
50,000 square feet, then compliance is required for that building.

Does My Building Square Footage Include Parking Areas?

Covered parking structures should be included, while uncovered parking lots
should be excluded. When entering your gross floor area into your Portfolio
Manager account, there is a separate field for parking, so you can separate the
parking area from the building area. 

How Do I Comply?

There are five general steps required to comply:

 1. Open an account in ENERGY STAR Portfolio Manager.
 2. Enter each disclosable building into your account.
 3. Enter the energy use data for each disclosable building.
 4. Click the appropriate reporting link on the CEC’s Report Benchmarking
    Data page, which will direct you to log in to Portfolio Manager. 
 5. Submit your report from within Portfolio Manager.

When Do I Need to Comply?

Reporting is due by June 1 annually.

Will I Need to Complete This Each Year?

You will need to resubmit your building each year. After the first year you
report, much of the information you are reporting will remain the same. So you
will just need to check for information that may have changed, enter the energy
use data for the previous calendar year, and submit your report.

What Is the Cost of Complying?

There is no fee to report your data to the Energy Commission, and ENERGY STAR
Portfolio Manager is a free online tool. However, you may wish to hire a
consultant to perform the benchmarking and reporting for you.

Who Can Prepare the Report and Send the Data?

Anyone authorized by the building owner may request energy use data from a
utility, benchmark a building, and submit the report to the Energy Commission.

Can You Benchmark My Building?

The Energy Commission cannot benchmark and report your building. You may hire a
consultant to complete the process for you.

Do I Need to Load Our Information Into ENERGY STAR Portfolio Manager If I Use
Different Energy Management Software?

Yes.

What Resources Can Help Me Comply?

The CEC’s Building Energy Benchmarking Program page includes step-by-step guides
and videos under the resources section. You can also contact the
CEC’s Benchmarking Hotline at Benchmarking@energy.ca.gov(link sends email) or
(855) 279-6460. For questions about or training on ENERGY STAR Portfolio
Manager, please visit the ENERGY STAR Portfolio Manager Training page(link is
external).

I Received A Letter From A Company That Says I Am Delinquent On My Benchmarking
Submission. Did You Send This Letter?

Letters regarding benchmarking only come from the CEC’s address (current: 715 P
Street, Sacramento, CA 95814 / previous: 1516 9th Street, Sacramento, CA 95814).
If you receive correspondence and are unsure if it is legitimate, contact the
Benchmarking Hotline at Benchmarking@energy.ca.gov(link sends email) or (855)
279-6460. A picture or a scanned copy of the letter may be requested.

If you have a compliance obligation but have not yet submitted your building,
submit your data as soon as possible, even if it is after the reporting
deadline. If you are unsure whether you have a compliance obligation, contact
the Benchmarking Hotline at Benchmarking@energy.ca.gov(link sends email) or
(855) 279-6460.

How Do I Know If the Report Has Been Submitted?

After submitting the report, you will receive a confirmation email from ENERGY
STAR Portfolio Manager.

What Is the Penalty for Not Complying?

The Energy Commission has the authority to issue fines for noncompliance, after
allowing a 30-day period to correct a violation. Building owners who have missed
the June 1 reporting deadline are urged to report as soon as possible.

Who Is Responsible for Reporting a Building That Is Jointly Owned?

All owners in a joint ownership are responsible for reporting, but the Energy
Commission needs to receive only one report for the building. ENERGY STAR
Portfolio Manager has the ability to assign multiple owners to a property, which
allows all owners to access the property and make needed changes. Joint owners
may wish to appoint one owner (for example, the owner of the largest portion of
the building) to complete reporting.

What Proof Is Needed to Use the Reporting Link Property Report Without Energy
Data?

The Energy Commission does not require proof at this time. However, please keep
the notification received from the utility indicating the customers were either
not responsive or denied permission. 

What If My Building Units Are Not Individually Metered?

Each residential unit is considered a utility account for compliance, whether
the unit is directly metered or on a master meter. Any master-metered building
that has more than 50,000 square feet of gross floor area and has 17 or more
residential units is required to comply.

What If My Property Has Multiple Buildings?

The regulations require reporting at the building level, when possible. However,
properties with multiple buildings that meet all the following should be
reported as a single building:

 1. Two or more buildings on the same parcel or adjacent parcels
 2. At least one energy meter shared between buildings
 3. Total gross floor area of more than 50,000 square feet in the buildings that
    share a meter
 4. 17 or more residential utility accounts*

If you wish to track energy use on a more granular level at your property with
multiple buildings, you may create a parent property in Portfolio Manager and
include individual buildings under it using the campus feature. However,
benchmarking results should be reported at the property level to ensure that
results capture the energy use of all shared meters and central systems. 

*For multifamily properties, each residential unit is considered a utility
account for compliance, whether the unit is directly metered or master metered.

 


USING PORTFOLIO MANAGER AND REQUESTING ENERGY USE DATA

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What Does Portfolio Manager Allow You To Do?

Portfolio Manager can be used to track and analyze energy and water consumption
in your buildings, generate weather-normalized energy use intensity and
greenhouse gas emissions metrics, generate a 1 to 100 ENERGY STAR score for many
building types, and compare your building to other buildings in your portfolio
and to similar buildings nationwide.

What Energy Sources Must Be Reported?

Electricity, natural gas, steam, and fuel oil consumption are required. However,
Portfolio Manager also includes fields for propane and other energy sources that
you can input and track.

What Fields Are Required?

Basic property details such as address, total gross floor area, occupancy, and
year built are required in ENERGY STAR Portfolio Manager, along with 12 months
of energy use data. Water and waste data are not required. The most important
fields to verify are gross floor area and energy use data. If you do not have
accurate values for other fields, you can use default or approximate values.

To streamline the process, you can download a Portfolio Manager data collection
worksheet(link is external)

Is an ENERGY STAR Score Required for Reporting?

No. Not all building types are eligible for an ENERGY STAR score.

Do I Need a Building Identification Number From the Energy Commission to Report
My Building?

Beginning in 2023, the Energy Commission added a benchmarking reference number
to allow for tracking the tens of thousands of disclosable buildings. This
unique value will remain the same every year and matches the ENERGY STAR
Portfolio Manager reporting with the building record.

To complete your submission, please follow these instructions to add the
benchmarking reference number and resubmit the benchmarking report.

 1. Go to https://benchmarkingca.com/(link is external).
 2. Search for the building’s street address in the ‘Street’ field.
 3. In the table that populates, find the building street address in the column
    titled ‘Street.’
 4. The benchmarking reference number is in the first column on the left titled
    ‘Reference #.’
 5. Log in to ENERGY STAR Portfolio Manager and, from the Dashboard, click on
    the property to add its benchmarking reference number.
 6. Navigate to the ‘Details’ tab.
 7. Scroll down to ‘Unique Identifiers (IDs)’ box on the left and click ‘Edit.’
 8. Scroll to the bottom and find ‘Standard ID(s).’ From the drop-down menu
    select California Benchmarking Reference Number and enter the corresponding
    benchmarking reference number.
 9. Click ‘Save.’

You only need to add the benchmarking reference number once. After saving, all
future reports submitted for this property will include the number. If you
already have a local program ID from an exempted local benchmarking
ordinance you will not add a California Benchmarking Reference Number.

If you have any questions regarding finding your benchmarking reference number,
or how to bring your building into compliance, contact the benchmarking call
center at benchmarking@energy.ca.gov(link sends email) or (855) 279-6460.

How Do I Report Buildings 50,000 Square Feet or Smaller?

Reporting is not required for buildings with 50,000 square feet or less of gross
floor area, except when a meter serves multiple buildings with a total gross
floor area greater than 50,000 square feet. In that case, the property should be
reported as a single building.

What Should I Do If My Utility Does Not Upload Energy Data to Portfolio Manager?

You can either 1) insert energy totals from your utility bills directly on the
website or 2) use the upload template of Portfolio Manager to add data in bulk.

This ENERGY STAR document walks through the three methods of uploading data: How
to Get Utility Data into Portfolio Manager - PDF(link is external).

My Bill Cycles Do Not Align With The Beginning And End Of Each Month. Do I Need
To Modify My Dates Before Entering Data?

Enter the dates the utility provides without any adjustment. If the data you
enter includes the entire required period (typically the previous calendar
year), Portfolio Manager will use the data that is needed to benchmark your
building.

How Do I Enter Meter Data If My Building Uses or Produces Renewable Energy?

You can track the renewable energy as a separate meter in ENERGY STAR Portfolio
Manager.

How Do I Benchmark My Building If It Was Recently Occupied and Does Not Have 12
Months of Data?

Your building is exempt from reporting if it did not have a permanent or
temporary certificate of occupancy for more than half of the calendar year being
reported. Otherwise, reporting is required, so include the energy use data you
have.

How Can I Get Whole-Building Data From the Utility?

You will need to provide an attestation that you are the building owner or are
authorized to act on behalf of the owner. Proof of ownership is not required.

Is There a Form to Request Data as a Building Owner or Owner’s Agent?

No. Utilities have their own processes for requesting energy use data. 

Do I Need to Request Data for Retail Tenants Who Pay Their Own Electricity
Bills?

Yes, whole-building data is required, including tenant-owned/managed spaces.

What If I Cannot Get Customer Permission to Obtain Energy Use Data?

If there are three or more utility customers in the building, utilities are
required to provide whole-building energy use data without requiring customer
permission.

I Received Energy Use Data From the Utility That Seems Incorrect. How Can I
Verify The Accuracy of the Data I Received?

Begin by verifying that the energy meters used by the utility to calculate your
building’s energy use are correctly matched to your building. When a utility
provides energy use data, they are also required to provide the last four
characters of the meter number(s) serving the building. If the meter numbers
provided are incorrect for your building, notify the utility of your meter
numbers and request corrected data.

If the meter numbers match and you still believe the data is incorrect, and you
have utility bills from the requested period, compare the bills to what was
provided by the utility. If these do not match, contact the utility for
assistance.

What Should I Do If a Utility Has Not Responded To My Request for Energy Use
Data by the Deadline?

By the reporting deadline, if you have not received energy use data from your
utility or are unable to access your utility account to gather information,
submit your building information to the CEC using the link titled “Use this link
to report ____ (reporting year) information if energy use data is unavailable”
on the Report Benchmarking Data page. 

When you receive the data for your building, resubmit the building information
using the link “Use this link to report ____ (reporting year) energy use data.”
The later submittal will replace the earlier one. 

If the link titled “Use this link to report ____ (reporting year) information if
energy use data is unavailable” is not present for a given reporting year, use
the link “Use this link to report ____ (reporting year) energy use data.” to
submit without energy use data and resubmit with energy use data when it becomes
available.

I Have Submitted Incorrect Information. Does My Old Submission Need to be
Removed Prior to Completing a New Submission?

If the Portfolio Manager ID stays the same (this will be the case if you
re-submit the building from the same Portfolio Manager account), your new
submission will automatically replace your previous submission.

How Do I Check or Validate Data on ENERGY STAR Portfolio Manager?

Portfolio Manager includes a data quality checker. The regulations require the
checker to be run before submitting your building to the Energy Commission.
Portfolio Manager will also flag certain types of errors automatically. Please
review your report before submitting it.

Does the Energy Commission Have Any Recommendations About How To Make the Data
Tracking Process Easier?

Your utility may offer recurring automatic upload of energy use data to your
Portfolio Manager account so you don’t have to request the energy use data
annually.

How Do I Report Energy Consumption If I Have Metered Solar Generation Onsite?

In Portfolio Manager, create a meter for solar and fill in the Energy Used On
Site and the Energy Exported Offsite sections.

How Do I Report If I Have Solar Generation Onsite but Have Only Estimated
Production Data?

In Portfolio Manager, create a meter for solar and fill in the estimated Energy
Used On Site and the Energy Exported Offsite sections and indicate that it is an
estimate.

How Do I Report If I Have Solar Generation Onsite but There Are No Production or
Estimated Production Data?

In Portfolio Manager, create a meter for solar and fill in zero as the estimated
Energy Used On Site and the Energy Exported Offsite sections and indicate that
it is an estimate.

Is Water Required for Reporting?

No, water is not required for reporting. It is optional.

Is Waste Required for Reporting?

No, waste is not required for reporting. It is optional.

The Data Quality Checker Says Meter or Data for Water and/or Waste is Not
Available. Are They Supposed to be Reported?

No, you do not have to report water or waste data, both are optional. You may
submit your report without water or waste data.

My Building is Located within an Exempted Local Benchmarking Ordinance, Do I
Need a Benchmarking Reference Number?

No, you do not need to add a benchmarking reference number if your building(s)
is located within an exempted local benchmarking ordinance.

In situations, where you are not required to comply with the local ordinance,
but are still required to comply with the State’s Building Energy Benchmarking
Program, you need a benchmarking reference number(link is external). It is
recommended to first check with your local jurisdiction.

My Building Already has an Existing Standard ID. Do I Still Need a Benchmarking
Reference Number?

If your building is located within an exempted local benchmarking ordinance and
that program has its own ID, you do not need to add a benchmarking reference
number. If your building is outside an exempted local benchmarking ordinance and
you are reporting to the Energy Commission, you must add a benchmarking
reference number.


PUBLIC DISCLOSURE

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What Is Being Done With Information From the Program?

The first year of data for each group of disclosable buildings (2018 for
buildings with no residential accounts, and 2019 for buildings with 17 or more
residential utility accounts) will not be publicly disclosed. Beginning in the
second year for each group, the Energy Commission will disclose selected
information for reported buildings on a public website. This will allow current
and prospective building owners and tenants to better understand the buildings
in which they live and work.

Is the Public Reporting Intended to Shame High Energy Users?

The information will help current and prospective building owners and occupants
make better-informed decisions about purchasing, leasing, maintenance, and
upgrades.

Are There Penalties for High Energy Use?

No.

What Information Will Be Public?

The Energy Commission may make available: 

 * Building address, including county, latitude, and longitude. 
 * Year built.
 * Gross floor area and property floor area (buildings and parking).
 * Property or building name, if any.
 * Open comments field for the building owner or owner’s agent to provide
   additional information about the building.
 * ENERGY STAR Portfolio Manager property ID.
 * Percentage of space occupied (occupancy) and number of occupants.
 * Number of buildings (if served by one common energy meter without
   submetering).
 * ENERGY STAR score for eligible buildings.
 * Monthly or annual site or source energy use by energy type or a combination.
 * Monthly or annual weather-normalized site or source energy use intensity or a
   combination.
 * Monthly or annual peak electricity demand or both.
 * Total greenhouse gas emissions.

How do I claim my building found on benchmarkingca.com?

To claim, please fill out this form(link is external).  Upon CEC review and
approval, your contact information will be associated with the building and you
will receive email compliance notifications, reminders and more for the
building.


BUILDING ENERGY BENCHMARKING PROGRAM

 * Benchmarking - Building Owner Energy Efficiency Resources
 * Building Energy Benchmarking Program Frequently Asked Questions
 * Exempted Local Benchmarking Ordinances
 * Local Government Benchmarking Toolkit
 * Report Benchmarking Data


CONTACT

Benchmarking Hotline
benchmarking@energy.ca.gov(link sends email)
855-279-6460

SUBSCRIBE

Building Energy Use Benchmarking and Public Disclosure Program
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CATEGORIES

Topic
 * Efficiency

Division
 * Efficiency

Program
 * Building Energy Benchmarking Program

CONTACT

California Energy Commission
715 P Street
Sacramento, CA 95814

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