www.ffb.com Open in urlscan Pro
20.118.17.184  Public Scan

Submitted URL: https://click.ffbemail.com/?qs=d353fa32c10a095aa1b08f474e49ee5104f9e6ad0ff263593cab1481c232d41163f61a9ba4cc37ca48fec52517c5...
Effective URL: https://www.ffb.com/rewards-and-benefits/mobile-and-online-banking/gobank-ffb-app
Submission: On May 23 via api from US — Scanned from DE

Form analysis 3 forms found in the DOM

POST https://gobank.ffb.com/login

<form action="https://gobank.ffb.com/login" class="olb__login" data-parsley-validate="" method="post" autocomplete="off" id="olbLogin" novalidate="">
  <div class="form-group"><label class="sr-only" for="username">Username</label> <input type="text" class="form-control" name="username" id="username" autocapitalize="off" placeholder="Username" spellcheck="off" autocorrect="off" required=""> <button
      type="submit" class="btn btn-warning olb-submit">Sign In</button></div>
</form>

GET /search

<form method="GET" action="/search" data-parsley-validate="" novalidate="">
  <div class="form-group d-flex flex-row justify-content-between align-items-center align-content-center"><label for="siteSearch" class="sr-only">Enter search terms</label> <input name="q" id="siteSearch" class="form-control mr-1" type="text"
      placeholder="Enter a keyword or phrase to get started" data-parsley-required="true"> <button type="submit" class="search-submit"><svg class="bs-icon">
        <use href="#custom--search-long"></use>
      </svg><span class="sr-only">Start Site Search</span></button></div>
  <div class="search-links">
    <ul class="banno-menu menu-5287bd54-e8cd-11ec-ac3e-024285bd0e1f">
    </ul>
  </div>
  <div class="view-results"><button type="submit"><span>View All Results</span><svg class="bs-icon">
        <use href="#arrow-right-short"></use>
      </svg></button></div>
</form>

POST #

<form class="acsb-form" data-acsb-search="form" enctype="multipart/form-data" action="#" method="POST"> <input type="text" tabindex="0" name="acsb_search" autocomplete="off" placeholder="Unclear content? Search in dictionary..."
    aria-label="Unclear content? Search in dictionary..."> <i class="acsbi-search"></i> <i class="acsbi-chevron_down"></i> </form>

Text Content

Use Website In a Screen-Reader Mode Accessibility Screen-Reader Guide, Feedback,
and Issue Reporting (Opens in a new Window)
Skip to Content
↵ENTER
Skip to Menu
↵ENTER
Skip to Footer
↵ENTER

 * Home
 * Skip to main content
 * Skip to footer

Download Acrobat Reader 5.0 or higher to view .pdf files.
 * Make a Loan Payment
 * Schedule an Appointment (Opens in a new Window)
 * Locations
 * Contact Us
 * Career Opportunities
 * Awards
 * Community Giving
 * About FFB

First Fidelity Bank
Toggle navigation
Online Banking
Username Sign In
Enroll (Opens in a new Window)
Toggle Site Search
Enter search terms Start Site Search

View All Results
 * Personal Banking
   Personal Banking
   
   We are committed to providing you with banking products that support your
   evolving personal goals.
   
    * Accounts
      * Checking
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    * More
      * Debit Cards (Instant Issue)
      * Credit Cards
      * Auto Center (Opens in a new Window)
      * More Banking Products

 * Small Business
   Small Business
   
   We are here to help each business grow to its full potential.
   
    * Accounts
      * Checking
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      * Money Market Accounts
    * Lending
      * Small Business Loans
      * Business Credit Cards
    * More
      * Debit Cards (Instant Issue)
      * Treasury Services
      * More Banking Products

 * Commercial
   Commercial
   
   Offering solutions designed for companies in a range of industries and
   marketplaces to meet your business's unique needs.
   
    * Accounts
      * Checking
      * Savings
      * Money Market Accounts
    * Lending
      * Commercial Loans
      * Business Credit Cards
    * More
      * Debit Cards (Instant Issue)
      * Treasury Services
      * More Banking Products

 * Wealth Management
   Wealth Management
   
   We look beyond the numbers to create a plan tailored to your complex needs
   and goals.
   
    * First Fidelity Financial Group
      * FFFG - FFB's Financial Planning Site (Opens in a new Window)
      * Personal Insurance

 * Make a Loan Payment
 * Schedule an Appointment (Opens in a new Window)
 * Locations
 * Contact Us
 * Career Opportunities
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 * About FFB

 * Home
 * Rewards & Benefits/Mobile & Online Banking
 * GoBankFFB App


GOBANKFFB APP




POWERFUL, PORTABLE BANKING

At FFB, we go where you go. With our GoBankFFB app, you can conveniently and
securely manage your accounts from anywhere, anytime.



(Opens in a new Window) (Opens in a new Window)




WE GO WHERE YOU GO

The GoBankFFB Mobile App offers a better way to do banking with seamless and
secure features that allow you to check daily balances, see recent transactions,
transfer money, pay bills and deposit checks, all from the palm of your hand.




GOBANKFFB APP FEATURES


Send Money with Zelle®


Fast, safe and easy, Zelle allows you to send or receive money in minutes right
from the GoBankFFB mobile app.
Zelle®
Money360


See all of your financial accounts in one place with Money360, a free financial
management tool for easier budgeting and financial planning.
Money360
UChoose Rewards


Conveniently check your point balance online and redeem points for event
tickets, electronics, airline tickets, and more.
Debit & Credit Rewards
Ultimate ID®


For $6 per month, you can upgrade to the most comprehensive theft protection
available with Ultimate ID.
Ultimate ID®
Two-Factor Authentication



Quickly and securely login to your account with fingerprint touch ID or a
personal identification number (PIN) of your choice.


Account Activity


View your daily balance, search for transactions and filter by tags. Understand
your activity and find what you’re looking for fast.


Mobile Deposit


Using our mobile deposit features, you can skip the trip to the bank and deposit
checks into qualified accounts using the camera on your phone.
Mobile Deposit
BillPay


Pay bills or send money to friends and family with mobile BillPay and
person-to-person payments.
BillPay
Transfer Funds



Set up one-time, future or repeat money transfers between two FFB accounts or
from your FFB account to another financial institution.


Personalized



Our customizable dashboard allows you to arrange the app features to your
personal needs and priorities.


Branch and ATM Locations



Find the nearest ATM or locate a branch near you using your current location.
Locations
Send Money with Zelle®


Fast, safe and easy, Zelle allows you to send or receive money in minutes right
from the GoBankFFB mobile app.
Zelle®
Money360


See all of your financial accounts in one place with Money360, a free financial
management tool for easier budgeting and financial planning.
Money360
UChoose Rewards


Conveniently check your point balance online and redeem points for event
tickets, electronics, airline tickets, and more.
Debit & Credit Rewards
Ultimate ID®


For $6 per month, you can upgrade to the most comprehensive theft protection
available with Ultimate ID.
Ultimate ID®
Two-Factor Authentication



Quickly and securely login to your account with fingerprint touch ID or a
personal identification number (PIN) of your choice.


Account Activity


View your daily balance, search for transactions and filter by tags. Understand
your activity and find what you’re looking for fast.


Mobile Deposit


Using our mobile deposit features, you can skip the trip to the bank and deposit
checks into qualified accounts using the camera on your phone.
Mobile Deposit
BillPay


Pay bills or send money to friends and family with mobile BillPay and
person-to-person payments.
BillPay
Transfer Funds



Set up one-time, future or repeat money transfers between two FFB accounts or
from your FFB account to another financial institution.


Personalized



Our customizable dashboard allows you to arrange the app features to your
personal needs and priorities.


Branch and ATM Locations



Find the nearest ATM or locate a branch near you using your current location.
Locations
Send Money with Zelle®


Fast, safe and easy, Zelle allows you to send or receive money in minutes right
from the GoBankFFB mobile app.
Zelle®
Money360


See all of your financial accounts in one place with Money360, a free financial
management tool for easier budgeting and financial planning.
Money360
UChoose Rewards


Conveniently check your point balance online and redeem points for event
tickets, electronics, airline tickets, and more.
Debit & Credit Rewards
Ultimate ID®


For $6 per month, you can upgrade to the most comprehensive theft protection
available with Ultimate ID.
Ultimate ID®
 * 1
 * 2
 * 3


GOBANKFFB APP FAQS


How do I customize my GoBankFFB Online dashboard?

From the menu, tap Dashboard. Scroll to the bottom of your screen and select
Organize Cards. Then, you will have the option to remove, add, move or resize
cards.
How do I contact customer support?

Select Message from the slide-out main menu or find the Messages section of the
dashboard. Then, select the new conversation icon. Enter a message in the text
field to begin a conversation with a support agent.
How do I manage password and profile information?

To update your profile information, select the main menu and tap Settings or
select the user profile picture at the top of the screen. From there you can
edit and save your email and phone number. To update your password, tap Settings
from the menu. If you’re using an iOS device, select Security Settings. Then,
tap Change passcode and follow the instructions.
How do I transfer funds from one account to another?

Open the app menu and select Transfer. Select Make a Transfer. If prompted,
answer the security question and select Submit. Choose the account you want to
transfer funds from and then select an account for the destination. Enter the
transfer amount. Choose a situation and follow the corresponding steps.
How do I set up bill payments?

Select the menu and tap Payments. Select Make a Payment and choose the merchant
or person you would like to pay. Select an account to take friends from and then
input the Amount. Select the desired payment date and follow the steps to
confirm.
How do I set up alerts?

View the Accounts section of the dashboard or select Accounts from the main app
menu. Select an account to bring up the account Details screen. Select Manage
Alerts and choose to add, edit or delete an alert.

First Fidelity Bank

 * * Terms of Service
   * Sitemap
   * Accessibility Statement
   * Share Your Feedback (Opens in a new Window)
   * Privacy Policy
 * * Report a Lost or Stolen Card
   * Order Personal Checks (Opens in a new Window)
   * Order Business Checks (Opens in a new Window)
 * * Make a Loan Payment
   * More Banking Products
   * Information Security
 * * Disclosures and Notices
   * Career Opportunities
   * FFB Employee Portal
 * * Education Center
   * About FFB
   * Community Giving
   * Awards

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© 2023 All rights reserved
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Accessibility Adjustments
Reset Settings Statement Hide Interface

Choose the right accessibility profile for you
OFF ON
Seizure Safe Profile Clear flashes & reduces color
This profile enables epileptic and seizure prone users to browse safely by
eliminating the risk of seizures that result from flashing or blinking
animations and risky color combinations.
OFF ON
Vision Impaired Profile Enhances website's visuals
This profile adjusts the website, so that it is accessible to the majority of
visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract,
Glaucoma, and others.
OFF ON
ADHD Friendly Profile More focus & fewer distractions
This profile significantly reduces distractions, to help people with ADHD and
Neurodevelopmental disorders browse, read, and focus on the essential elements
of the website more easily.
OFF ON
Cognitive Disability Profile Assists with reading & focusing
This profile provides various assistive features to help users with cognitive
disabilities such as Autism, Dyslexia, CVA, and others, to focus on the
essential elements of the website more easily.
OFF ON
Keyboard Navigation (Motor) Use website with the keyboard
This profile enables motor-impaired persons to operate the website using the
keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such
as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics)
to jump to specific elements.

Note: This profile prompts automatically for keyboard users.
OFF ON
Blind Users (Screen Reader) Optimize website for screen-readers
This profile adjusts the website to be compatible with screen-readers such as
JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software that is
installed on the blind user’s computer and smartphone, and websites should
ensure compatibility with it.

Note: This profile prompts automatically to screen-readers.
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Accessibility StatementCompliance status

We firmly believe that the internet should be available and accessible to anyone
and are committed to providing a website that is accessible to the broadest
possible audience, regardless of ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web
Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA
level. These guidelines explain how to make web content accessible to people
with a wide array of disabilities. Complying with those guidelines helps us
ensure that the website is accessible to blind people, people with motor
impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as
accessible as possible at all times. We utilize an accessibility interface that
allows persons with specific disabilities to adjust the website’s UI (user
interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the
background and optimizes its accessibility level constantly. This application
remediates the website’s HTML, adapts its functionality and behavior for
screen-readers used by blind users, and for keyboard functions used by
individuals with motor impairments.

If you wish to contact the website’s owner please use the website's form

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet
Applications) technique, alongside various behavioral changes, to ensure blind
users visiting with screen-readers can read, comprehend, and enjoy the website’s
functions. As soon as a user with a screen-reader enters your site, they
immediately receive a prompt to enter the Screen-Reader Profile so they can
browse and operate your site effectively. Here’s how our website covers some of
the most important screen-reader requirements:

 1. Screen-reader optimization: we run a process that learns the website’s
    components from top to bottom, to ensure ongoing compliance even when
    updating the website. In this process, we provide screen-readers with
    meaningful data using the ARIA set of attributes. For example, we provide
    accurate form labels; descriptions for actionable icons (social media icons,
    search icons, cart icons, etc.); validation guidance for form inputs;
    element roles such as buttons, menus, modal dialogues (popups), and others. 
    
    Additionally, the background process scans all of the website’s images. It
    provides an accurate and meaningful image-object-recognition-based
    description as an ALT (alternate text) tag for images that are not
    described. It will also extract texts embedded within the image using an OCR
    (optical character recognition) technology. To turn on screen-reader
    adjustments at any time, users need only to press the Alt+1 keyboard
    combination. Screen-reader users also get automatic announcements to turn
    the Screen-reader mode on as soon as they enter the website.
    
    These adjustments are compatible with popular screen readers such as JAWS,
    NVDA, VoiceOver, and TalkBack.
    
    
 2. Keyboard navigation optimization: The background process also adjusts the
    website’s HTML and adds various behaviors using JavaScript code to make the
    website operable by the keyboard. This includes the ability to navigate the
    website using the Tab and Shift+Tab keys, operate dropdowns with the arrow
    keys, close them with Esc, trigger buttons and links using the Enter key,
    navigate between radio and checkbox elements using the arrow keys, and fill
    them in with the Spacebar or Enter key.
    
    Additionally, keyboard users will find content-skip menus available at any
    time by clicking Alt+2, or as the first element of the site while navigating
    with the keyboard. The background process also handles triggered popups by
    moving the keyboard focus towards them as soon as they appear, not allowing
    the focus to drift outside.
    
    Users can also use shortcuts such as “M” (menus), “H” (headings), “F”
    (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported on our website
 * Epilepsy Safe Profile: this profile enables people with epilepsy to safely
   use the website by eliminating the risk of seizures resulting from flashing
   or blinking animations and risky color combinations.
 * Vision Impaired Profile: this profile adjusts the website so that it is
   accessible to the majority of visual impairments such as Degrading Eyesight,
   Tunnel Vision, Cataract, Glaucoma, and others.
 * Cognitive Disability Profile: this profile provides various assistive
   features to help users with cognitive disabilities such as Autism, Dyslexia,
   CVA, and others, to focus on the essential elements more easily.
 * ADHD Friendly Profile: this profile significantly reduces distractions and
   noise to help people with ADHD, and Neurodevelopmental disorders browse,
   read, and focus on the essential elements more easily.
 * Blind Users Profile (Screen-readers): this profile adjusts the website to be
   compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A
   screen-reader is installed on the blind user’s computer, and this site is
   compatible with it.
 * Keyboard Navigation Profile (Motor-Impaired): this profile enables
   motor-impaired persons to operate the website using the keyboard Tab,
   Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M”
   (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to
   jump to specific elements.

Additional UI, design, and readability adjustments
 1. Font adjustments – users can increase and decrease its size, change its
    family (type), adjust the spacing, alignment, line height, and more.
 2. Color adjustments – users can select various color contrast profiles such as
    light, dark, inverted, and monochrome. Additionally, users can swap color
    schemes of titles, texts, and backgrounds with over seven different coloring
    options.
 3. Animations – epileptic users can stop all running animations with the click
    of a button. Animations controlled by the interface include videos, GIFs,
    and CSS flashing transitions.
 4. Content highlighting – users can choose to emphasize essential elements such
    as links and titles. They can also choose to highlight focused or hovered
    elements only.
 5. Audio muting – users with hearing devices may experience headaches or other
    issues due to automatic audio playing. This option lets users mute the
    entire website instantly.
 6. Cognitive disorders – we utilize a search engine linked to Wikipedia and
    Wiktionary, allowing people with cognitive disorders to decipher meanings of
    phrases, initials, slang, and others.
 7. Additional functions – we allow users to change cursor color and size, use a
    printing mode, enable a virtual keyboard, and many other functions.

Assistive technology and browser compatibility

We aim to support as many browsers and assistive technologies as possible, so
our users can choose the best fitting tools for them, with as few limitations as
possible. Therefore, we have worked very hard to be able to support all major
systems that comprise over 95% of the user market share, including Google
Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA
(screen readers), both for Windows and MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their
needs, there may still be pages or sections that are not fully accessible, are
in the process of becoming accessible, or are lacking an adequate technological
solution to make them accessible. Still, we are continually improving our
accessibility, adding, updating, improving its options and features, and
developing and adopting new technologies. All this is meant to reach the optimal
level of accessibility following technological advancements. If you wish to
contact the website’s owner, please use the website's form

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