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RE_ UMB_QNB communication issues
.msg

From:Rajanala, Sunita <Sunita.Rajanala@umb.com>
Sent:Tue, 3 Oct 2023 12:49:29 +0000
To:"Choi, Patrick" <Patrick.Choi@castlelake.com>; "Nieser, Kasie L."
<Kasie.Nieser@umb.com>; "Mao, Mao"
<mao.mao@castlelake.com>; "Ian Reynolds" <ian.reynolds@qnb.com>
Cc:"Madsen, DeAnn H." <DeAnn.Madsen@umb.com>; "Mayantha Buddhika Koholdeniya"
<mayantha.buddhika@qnb.com>;
"Muthamil Selvan" <muthamil.selvan@qnb.com>; "Ali Ahmad A K Ahmad"
<ali.ahmad@qnb.com>
Subject:RE: UMB/QNB communication issues
Now that UMB has added the QNB mail domains, can we get more clarification on
where the issue is or what the issue is ?

Thank you.
Sunita Rajanala | Information Security Engineer | UMB Bank | 816.860.8073 Office

From: Choi, Patrick <Patrick.Choi@castlelake.com>
Sent: Tuesday, October 03, 2023 3:19 AM
To: Nieser, Kasie L. <Kasie.Nieser@umb.com>; Mao, Mao <mao.mao@castlelake.com>;
Rajanala, Sunita
<Sunita.Rajanala@umb.com>; Ian Reynolds <ian.reynolds@qnb.com>
Cc: Madsen, DeAnn H. <DeAnn.Madsen@umb.com>; Mayantha Buddhika Koholdeniya
<mayantha.buddhika@qnb.com>;
Muthamil Selvan <muthamil.selvan@qnb.com>; Ali Ahmad A K Ahmad
<ali.ahmad@qnb.com>
Subject: RE: UMB/QNB communication issues

This is an EXTERNAL email. Do not open attachments or click on links unless you
have confirmed the identity of the sender.
This issue has not been resolved. Can both IT teams, please investigate further.
Thanks.

Best regards,

Patrick Choi | Castlelake
2 Cumberland Place | Dublin 2 | D02 H0V5 | Ireland
Tel: +353-1-567-8981 | Mob: +353-87-715-5949

From: Nieser, Kasie L. <Kasie.Nieser@umb.com>
Sent: Monday, October 2, 2023 4:11 PM
To: Mao, Mao <mao.mao@castlelake.com>; Rajanala, Sunita
<Sunita.Rajanala@umb.com>; Ian Reynolds
<ian.reynolds@qnb.com>
Cc: Madsen, DeAnn H. <DeAnn.Madsen@umb.com>; Mayantha Buddhika Koholdeniya
<mayantha.buddhika@qnb.com>;
Muthamil Selvan <muthamil.selvan@qnb.com>; Ali Ahmad A K Ahmad
<ali.ahmad@qnb.com>; Choi, Patrick
<Patrick.Choi@castlelake.com>
Subject: RE: UMB/QNB communication issues

Caution: this message originated from outside the organization.

Thanks Mao!

QNB, Please respond if you are in receipt of this message.

Warmest Regards,
Kasie

Kasie Nieser | Relationship Manager | Specialty Corporate Trust
Pronouns: She/Her

UMB Bank, N.A. | 6440 S. Millrock Dr, Suite 400 | Salt Lake City, UT 84121
385.715.3023 Office | kasie.nieser@umb.com | umb.com



From: Mao, Mao <mao.mao@castlelake.com>
Sent: Monday, October 2, 2023 7:50 AM
To: Rajanala, Sunita <Sunita.Rajanala@umb.com>; Ian Reynolds
<ian.reynolds@qnb.com>; Nieser, Kasie L.
<Kasie.Nieser@umb.com>
Cc: Madsen, DeAnn H. <DeAnn.Madsen@umb.com>; Mayantha Buddhika Koholdeniya
<mayantha.buddhika@qnb.com>;
Muthamil Selvan <muthamil.selvan@qnb.com>; Ali Ahmad A K Ahmad
<ali.ahmad@qnb.com>; Choi, Patrick
<Patrick.Choi@castlelake.com>
Subject: RE: UMB/QNB communication issues

This is an EXTERNAL email. Do not open attachments or click on links unless you
have confirmed the identity of the sender.
Making sure this is now passing through to QNB

Mao Mao | Castlelake
1st Floor | 2 Cumberland Place | Dublin 2 | D02 H0V5 | Ireland
Tel: +353-1-567-8989 | Mob: +353-89-4952744

From: Rajanala, Sunita <Sunita.Rajanala@umb.com>
Sent: Friday, September 29, 2023 4:25 PM
To: Ian Reynolds <ian.reynolds@qnb.com>; Nieser, Kasie L. <Kasie.Nieser@umb.com>
Cc: Madsen, DeAnn H. <DeAnn.Madsen@umb.com>; Mayantha Buddhika Koholdeniya
<mayantha.buddhika@qnb.com>;
Muthamil Selvan <muthamil.selvan@qnb.com>; Mao, Mao <mao.mao@castlelake.com>;
Ali Ahmad A K Ahmad
<ali.ahmad@qnb.com>; Choi, Patrick <Patrick.Choi@castlelake.com>
Subject: RE: UMB/QNB communication issues

Caution: this message originated from outside the organization.

QNB domains are added. If I can get a confirmation that emails are received, I
will close the ticket.

Thank you.
Sunita Rajanala | Information Security Engineer | UMB Bank | 816.860.8073 Office

From: Rajanala, Sunita
Sent: Thursday, September 28, 2023 10:38 AM
To: Ian Reynolds <ian.reynolds@qnb.com>; Nieser, Kasie L. <Kasie.Nieser@umb.com>
Cc: Madsen, DeAnn H. <DeAnn.Madsen@umb.com>; Mayantha Buddhika Koholdeniya
<mayantha.buddhika@qnb.com>;
Muthamil Selvan <muthamil.selvan@qnb.com>; Mao, Mao <mao.mao@castlelake.com>;
Ali Ahmad A K Ahmad
<ali.ahmad@qnb.com>; Choi, Patrick <Patrick.Choi@castlelake.com>
Subject: RE: UMB/QNB communication issues

Thank you Ian. I will add these domains tonight and we can test it tomorrow.


Sunita Rajanala | Information Security Engineer | UMB Bank | 816.860.8073 Office

From: Ian Reynolds <ian.reynolds@qnb.com>
Sent: Thursday, September 28, 2023 10:25 AM
To: Rajanala, Sunita <Sunita.Rajanala@umb.com>; Nieser, Kasie L.
<Kasie.Nieser@umb.com>
Cc: Madsen, DeAnn H. <DeAnn.Madsen@umb.com>; Mayantha Buddhika Koholdeniya
<mayantha.buddhika@qnb.com>;
Muthamil Selvan <muthamil.selvan@qnb.com>; Mao, Mao <mao.mao@castlelake.com>;
Ali Ahmad A K Ahmad
<ali.ahmad@qnb.com>; Choi, Patrick <Patrick.Choi@castlelake.com>
Subject: RE: UMB/QNB communication issues

This is an EXTERNAL email. Do not open attachments or click on links unless you
have confirmed the identity of the sender.










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RE_ UMB_QNB communication issues.msg

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