www.lovisajewellery.eu
Open in
urlscan Pro
23.227.38.74
Public Scan
Submitted URL: https://trk.klclick1.com/ls/click?upn=p6KJfbtfNHAkOR1kEXXfSxFd7EVEciDvbGkuRwvuhUDHLPQnmf8AjVCFkQ1vioIFegqGXQoKb-2Bwhc7Pcg...
Effective URL: https://www.lovisajewellery.eu/pages/contact-us
Submission: On August 11 via api from BE — Scanned from DE
Effective URL: https://www.lovisajewellery.eu/pages/contact-us
Submission: On August 11 via api from BE — Scanned from DE
Form analysis 5 forms found in the DOM
GET /search
<form action="/search" method="get" role="search" aria-label="Search our store" class="search__form form">
<div class="page-width-wide">
<div class="search__form-wrapper"><input type="hidden" name="type" value="product"> <input type="search" autocomplete="off" name="q" placeholder="Search our store" value="" aria-label="Search our store" class="search__input"> <button
type="submit" aria-label="Search" class="search-results__submit"><svg aria-hidden="true" focusable="false" role="presentation" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon icon-search">
<title>Search</title>
<path d="M10 17C13.866 17 17 13.866 17 10C17 6.13401 13.866 3 10 3C6.13401 3 3 6.13401 3 10C3 13.866 6.13401 17 10 17Z" stroke="#2E2E2E" stroke-width="1.2" stroke-linecap="round"></path>
<path d="M21 21L15 15" stroke="#2E2E2E" stroke-width="1.2" stroke-linecap="round"></path>
</svg></button></div> <!---->
</div>
<div class="search__all p-t-xs p-b-xs"><!----></div>
</form>POST /cart/update
<form method="post" action="/cart/update" accept-charset="UTF-8" class="shopify-currency-form" enctype="multipart/form-data" aria-label="Change currency" data-currency-picker=""><input type="hidden" name="form_type" value="currency"><input
type="hidden" name="utf8" value="✓"><input type="hidden" name="return_to" value="/pages/contact-us">
<div class="region-currency-modal__settings-block">
<div>Currency:</div>
<select class="currency-picker" name="currency" aria-label="Select preferred currency">
<option value="EUR" selected="selected">€EUR</option>
</select>
</div>
</form>POST /contact#contact_form
<form method="post" action="/contact#contact_form" id="contact_form" accept-charset="UTF-8" class="form form--needs-validation"><input type="hidden" name="form_type" value="contact"><input type="hidden" name="utf8" value="✓">
<div class="form__group has-float-label">
<input type="text" name="contact[name]" id="ContactFormName" class="form__field-required" value="" placeholder=" " aria-labelledby="ContactFormName__label" aria-invalid="false" aria-describedby="ContactFormName__error" required="">
<label id="ContactFormName__label" for="ContactFormName">Name</label>
<span id="ContactFormName__error" class="field__error-alert" role="alert">Name is required.</span>
</div>
<div class="form__group has-float-label">
<input type="email" name="contact[email]" id="ContactFormEmail" class="form__field-required" value="" spellcheck="false" autocomplete="off" autocapitalize="off" required="" placeholder=" " aria-labelledby="ContactFormEmail__label"
aria-invalid="false" aria-describedby="ContactFormEmail__error">
<label id="ContactFormEmail__label" for="ContactFormEmail">Email</label>
<span id="ContactFormEmail__error" class="field__error-alert" role="alert">Email is required.</span>
</div>
<div class="form__group has-float-label">
<input type="tel" name="contact[phone]" id="ContactFormPhone" class="form__field-required" value="" pattern="[0-9-]*" placeholder=" " aria-labelledby="ContactFormPhone__label" aria-invalid="false" aria-describedby="ContactFormPhone__error"
required="">
<label id="ContactFormPhone__label" for="ContactFormPhone">Phone Number</label>
<span id="ContactFormPhone__error" class="field__error-alert" role="alert">Phone Number is required.</span>
</div>
<div class="form__group has-float-label">
<input type="text" name="contact[order]" id="ContactFormOrder" placeholder=" " aria-invalid="false" aria-labelledby="ContactFormOrder__label">
<label id="ContactFormOrder__label" for="ContactFormOrder">Order Number (if applicable)</label>
</div>
<div class="form__group has-float-label">
<input type="text" name="contact[country]" id="ContactFormCountry" class="form__field-required" placeholder=" " aria-invalid="false" aria-labelledby="ContactFormCountry__label" aria-describedby="ContactFormCountry__error" required="">
<label id="ContactFormCountry__label" for="ContactFormCountry">Country</label>
<span id="ContactFormCountry__error" class="field__error-alert" role="alert">Country is required.</span>
</div>
<div class="form__group has-float-label">
<select id="ContactFormReason" class="form__field-dropdown form__field-required" name="contact[reason]" aria-invalid="false" aria-label="Reason" aria-describedby="ContactFormReason__error" required="">
<option value=""></option>
<option value="Click & Collect">Click & Collect</option>
<option value="Shipping">Shipping</option>
<option value="Order issue">Order issue</option>
<option value="Returns">Returns</option>
<option value="Exchanges">Exchanges</option>
<option value="Faulty item">Faulty item</option>
<option value="Change of address">Change of address</option>
<option value="Cancel order">Cancel order</option>
<option value="Compliment">Compliment</option>
<option value="Complaint">Complaint</option>
<option value="Piercing enquiry">Piercing enquiry</option>
<option value="Product enquiry">Product enquiry</option>
<option value="Other">Other</option>
</select>
<label id="ContactFormReason__label" class="form__label-select" for="ContactFormReason">Reason</label>
<span id="ContactFormReason__error" class="field__error-alert" role="alert">Reason is required.</span>
</div>
<div class="form__group has-float-label contact__form-textarea">
<textarea rows="10" name="contact[body]" id="ContactFormMessage" class="form__field-required" aria-labelledby="ContactFormMessage__label" aria-invalid="false" aria-describedby="ContactFormMessage__error" required=""></textarea>
<label id="ContactFormMessage__label" for="ContactFormMessage">Message</label>
<span id="ContactFormMessage__error" class="field__error-alert" role="alert">Message is required.</span>
</div>
<div class="form__group text-right">
<input type="submit" class="btn btn--secondary btn-submit" value="Send">
</div>
</form><form class="needsclick klaviyo-form klaviyo-form-version-cid_1 kl-private-reset-css-Xuajs1" data-testid="klaviyo-form-TH8hXz" novalidate="" tabindex="-1"
style="display: flex; flex-direction: row; box-sizing: border-box; width: 100%; overflow: visible; border-radius: 0px; border-style: none; border-width: 0px; border-color: rgb(0, 0, 0); background-color: rgba(255, 255, 255, 0); background-repeat: no-repeat; background-position-y: 50%; padding: 0px;">
<div class="needsclick kl-private-reset-css-Xuajs1" style="display: flex; flex-direction: column; width: 100%; margin: 0px; padding: 0px; justify-content: center;">
<div data-testid="form-row" class="needsclick kl-private-reset-css-Xuajs1" style="display: flex; flex-direction: row; align-items: stretch; position: relative;">
<div component="[object Object]" data-testid="form-component" class="needsclick kl-private-reset-css-Xuajs1" style="display: flex; justify-content: flex-start; padding: 0px; position: relative; flex: 1 0 0px;">
<div class="needsclick kl-private-reset-css-Xuajs1" style="display: flex; flex-grow: 1; flex-direction: column; align-self: flex-end;"><input class="needsclick go3413405746 kl-private-reset-css-Xuajs1" type="email" name="email" tabindex="0"
placeholder="Your email address" aria-label="Your email address" aria-invalid="false" options="[object Object]"
style="box-sizing: border-box; border-radius: 2px; padding: 0px 0px 0px 16px; height: 40px; text-align: left; color: rgb(0, 0, 0); font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; font-weight: 400; letter-spacing: 0px; background-color: rgb(255, 255, 255); border: 1px solid rgba(180, 187, 195, 0);">
<div class="needsclick kl-private-reset-css-Xuajs1" style="width: 100%; position: relative;"></div>
</div>
</div>
<div component="[object Object]" data-testid="form-component" class="needsclick kl-private-reset-css-Xuajs1" style="display: flex; justify-content: flex-start; padding: 0px; position: relative; flex: 0 1 auto;"><button
class="needsclick go717997462 kl-private-reset-css-Xuajs1" type="button" tabindex="0"
style="background: rgb(48, 59, 67); border-radius: 0px; border-style: none; border-color: rgb(0, 0, 0); border-width: 0px; color: rgb(255, 255, 255); font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; font-weight: 400; letter-spacing: 0px; line-height: 1; white-space: normal; padding: 11px 10px; text-align: center; word-break: break-word; align-self: flex-end; cursor: pointer; height: auto;">Subscribe</button>
</div>
</div>
</div><input type="submit" tabindex="-1" value="Submit" style="display: none;">
</form>POST /cart?locale=en
<form action="/cart?locale=en" method="post" aria-label="Proceed to checkout" class="side-cart-form"><button name="checkout" aria-label="Express Check Out — €0,00" class="btn btn--secondary"> Express Check Out — <span data-weglot-exclude=""
class="side-cart-form__total-price" data-wg-notranslate="manual">€0,00</span></button></form>Text Content
By using this site you agree to the use of cookies. " role=button tabindex="0"
class="cc-link" href="https://lovisa-europe.myshopify.com/pages/data-privacy"
rel="noopener noreferrer nofollow" target="">
DenyAccept
Skip to content
SHOP THE LOOK
Close
Previous
We are experiencing delivery delays in parts of Europe, checkout Shipping &
Delivery for more information.
Free standard shipping on orders over 25 €
🔥 SIGN UP FOR 20% OFF 🔥
Please note we're currently experiencing technical difficulties with PayPal.
We are experiencing delivery delays in parts of Europe, checkout Shipping &
Delivery for more information.
Free standard shipping on orders over 25 €
🔥 SIGN UP FOR 20% OFF 🔥
Please note we're currently experiencing technical difficulties with PayPal.
We are experiencing delivery delays in parts of Europe, checkout Shipping &
Delivery for more information.
Next
Open menu Close Search Close Search Store locator Find a store Account Sign up
Lovisa Logo
* EUR
* View wishlist Wishlist
* Open shopping bag 0 Cart: 0
* NEW IN
* SHOP NEW
* New Arrivals
* Pretty in Pink
* Chokers
* SHOP ALL
* TOP TRENDING
* Cancer Collection
* Leo Collection
* Pretty in Pearl
* Sensitive Jewellery
* COLLECTION
* Sterling Silver
* Gold Plated Sterling Silver
* Rose Gold Plated Sterling Silver
* Precious Pieces
* Boutique Market
* Cubic Zirconia
* Diamonds & Pearls
* The Curated Collection
* Thoughtful Gifts
* Jewellery Sets
* 90s
* EARRINGS
* STYLE
* Studs
* Huggie Hoops
* Drop Earrings
* Hoops
* Ear Cuffs
* Ear Stacks
* Stud Packs
* Flatbacks, Barbells & Clickers
* Clip On
* Earring Backings
* Shop All Earrings
* PLATING
* Sterling Silver
* Sterling Silver Gold Plated
* Sensitive Earrings
* Surgical Steel
* NECKLACES
* STYLE
* Link Chain
* Rope Chain
* Figaro Chain
* Mariner Chain
* Chain Layering
* Shop All Necklaces
* COLOUR
* Silver
* Gold
* Rose Gold
* Sterling Silver
* LENGTH
* Chokers
* Short Necklaces
* Long Necklaces
* Layered Necklaces
* RINGS
* STYLE
* Fashion Rings
* Ring Stacking
* Sterling Silver
* Engagement
* Bands
* Shop All Rings
* WRISTWEAR
* STYLE
* Bracelets
* Bangles
* Cuffs
* Watches
* Shop All Wristwear
* BODY
* BODY JEWELLERY
* Anklets
* Nose Rings
* Flatbacks, Barbells & Clickers
* Sensitive Jewellery
* Titanium Body Jewellery
* Faux Piercings
* Shop All Body
* ACCESSORIES
* HAIR
* Hair Clips & Claws
* Bridal Hair Accessories
* Headbands
* Scrunchies
* Shop All Hair
* OTHER ACCESSORIES
* Belts
* Jewellery Cases
* KIDS
* PIERCING
* PIERCING INFORMATION
* Piercing Studio
* Piercing Aftercare
* Piercing Gift Card
* Gift Cards
* SALE & OFFERS
* SHOP ALL SALE
* All Sale Jewelry & Accessories
* SHOP BY COLLECTION
* Sale Earrings
* Sale Necklaces
* Sale Rings
* Sale Hair
* SHOP ALL OFFERS
* 3 for €10 Mix & Match
* 5 for €10 Earrings & Rings
* 3 for €18 Bestselling Staples
* €5 Ear & Ring Packs
* View wishlist Wishlist
* Store locator Find a Store
* Account Sign up
Search
Sign up for 20% off!
FREE STANDARD SHIPPING OVER 25 €
Easy Exchanges & Returns
Pay Later with Klarna
Sign up for 20% off!
FREE STANDARD SHIPPING OVER 25 €
Easy Exchanges & Returns
Pay Later with Klarna
Sign up for 20% off!
Close
SELECT YOUR LOCATION & CURRENCY
Region:
AustraliaUnited StatesUnited KingdomSingaporeSouth AfricaEuropeSwitzerland
Currency:
€EUR
Language:
EnglishFrançaisDeutschNederlands
GET IN TOUCH
If you have any questions, head to our Customer Care page for answers to our
most frequently asked questions.
Question not answered? Get in touch with our Customer Care Team by sending us an
email, we'll get back to you in 24 - 48 hours!
SHIPPING & DELIVERY
RETURNS & EXCHANGES
ORDER ISSUES
ONLINE DISPUTE RESOLUTION
Close
ONLINE DISPUTE RESOLUTION
In order to comply with the European Legislation and for all information
regarding the European Commission for the Online Dispute Resolution process,
please click here.
Please note, we are neither obliged nor willing to participate in a dispute
resolution procedure before a Consumer Arbitration Board. Should you have any
questions or concerns, please get in touch with our Customer Care Team.
Name Name is required.
Email Email is required.
Phone Number Phone Number is required.
Order Number (if applicable)
Country Country is required.
Click & Collect Shipping Order issue Returns Exchanges Faulty item Change of
address Cancel order Compliment Complaint Piercing enquiry Product enquiry Other
Reason Reason is required.
Message Message is required.
EMAIL
info@lovisa.com
LIVE CHAT
Chat to us live by clicking on the 'chat' icon on the left-hand corner of the
page. Our Customer Care Team are here to help!
PHONE
080001450 or 1300 LOVISA (568 472)
*Please note, international charges may apply. Lovisa is not responsible for
these charges.
*
*
*
JOIN OUR WORLD
Enter your email below to be the first to know about new collections and product
launches.
Subscribe
Get social with us
*
*
*
* About Us
* The Company
* Investor Centre
* Careers
* Ear Piercing
* Terms & Conditions
* Privacy Policy
* Need Help
* Customer Care
* Contact Us
* My Account
* Shipping & Delivery
* Returns & Exchanges
* Information
* Store Locator
* Love & Care
* Size Guide
* Gift Cards
ABOUT US
* The Company
* Investor Centre
* Careers
* Ear Piercing
* Terms & Conditions
* Privacy Policy
NEED HELP
* Customer Care
* Contact Us
* My Account
* Shipping & Delivery
* Returns & Exchanges
* Store Locator
* Love & Care
* Size Guide
* Gift Cards
© 2022 Lovisa
Region: AustraliaUnited StatesUnited KingdomSingaporeSouth
AfricaEuropeSwitzerland
Language: EnglishFrançaisDeutschNederlands
© 2022 Lovisa
SHOPPING BAG
0
Your bag is empty. Let's fix that.
* Shop Rings
* Shop Earrings
* Shop Necklaces
* Shop Hair
FREE STANDARD SHIPPING OVER 25 €
Easy Exchanges & Returns
Pay Later with Klarna
Sign up for 20% off!
Free shipping on orders over €25,00!
Express Check Out — €0,00