www.gardentrends.co.uk Open in urlscan Pro
23.227.38.74  Public Scan

Submitted URL: https://apf.soundestlink.com/link/65324fa42edafb43c2d97471/65323a7798067a8218344371/6366846417eb8c001b31f6dc?signature=3922a0...
Effective URL: https://www.gardentrends.co.uk/pages/delivery?omnisendContactID=6366846417eb8c001b31f6dc&utm_campaign=campaign%3A+2023+October+...
Submission: On October 20 via api from ES — Scanned from ES

Form analysis 10 forms found in the DOM

/pages/search-results-page

<form class="header__search-form search-form" action="/pages/search-results-page"> <input type="hidden" name="type" value="product,page,article">
  <div class="field has-addons">
    <div class="control header__search-bar is-relative"> <input class="input st-default-search-input snize-input-style" type="text" name="q" placeholder="Search by name or product code" value="" x-webkit-speech="" autocapitalize="off"
        autocomplete="off" autocorrect="off" data-q=""></div>
    <div class="control"> <button class="button header__search-button">
        <span class="icon " data-icon="search"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 100 100">
            <g id="search">
              <path d="M92.83,90.18,71.47,68.83a38.58,38.58,0,1,0-6.29,5l22,22ZM14,41.46A30.47,30.47,0,1,1,44.47,71.93,30.51,30.51,0,0,1,14,41.46Z"></path>
            </g>
          </svg>
        </span></button></div>
  </div>
</form>

POST /localization

<form method="post" action="/localization" id="header__selector-form--action-icons" accept-charset="UTF-8" class="selectors-form" enctype="multipart/form-data"><input type="hidden" name="form_type" value="localization"><input type="hidden"
    name="utf8" value="✓"><input type="hidden" name="_method" value="put"><input type="hidden" name="return_to" value="/pages/delivery">
  <div class="localization header-menu__disclosure">
    <div class="selectors-form__wrap"></div>
  </div>
</form>

POST /cart

<form action="/cart" method="post" class="ajax-cart__form-nosto ajax-cart__form is-hidden">
  <div class="ajax-cart__cart-count text-align-center">
    <p class="ajax-cart__cart-title">Shopping Basket <span class="cart__count--text" data-bind="itemCount">0</span></p>
  </div>
  <div class="ajax-cart__list">
  </div>
  <div class="ajax-cart__details-wrapper">
    <div class="ajax-cart__subtotal ajax-cart__details-row is-flex is-justify-space-between">
      <div class="ajax-cart__row-description">
        <span>Subtotal:</span>
      </div>
      <span class="money"> £0.00 </span>
    </div>
    <div class="is-align-center text-align-center ajax-cart__taxes-shipping">
      <p class="ajax-cart__taxes-shipping-message has-padding-top">Tax included and shipping calculated at checkout </p>
    </div>
    <div class="ajax-cart__button-wrapper ajax-cart__button-wrapper text-align-center">
      <button type="submit" name="checkout" class="ajax-cart__button button--add-to-cart button" scafg_handled="true">
        <span class="icon " data-icon="lock">
          <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 100 100">
            <g id="lock">
              <path
                d="M81.73,40.87h-9V31.78a22.78,22.78,0,0,0-45.56,0v9.09H18.27a4.73,4.73,0,0,0-4.73,4.73V86.28A4.73,4.73,0,0,0,18.27,91H81.73a4.73,4.73,0,0,0,4.73-4.72V45.6A4.73,4.73,0,0,0,81.73,40.87ZM35.22,31.78a14.78,14.78,0,0,1,29.56,0v9.09H35.22Z">
              </path>
            </g>
          </svg>
        </span> Checkout </button>
      <div class="ajax-cart-secondary-buttons">
        <a class="button button--primary ajax-cart__cart-link" href="/cart">Go to basket</a>
        <button class="button button--primary ajax-cart-shopping-link" data-ajax-cart-close="">Continue Shopping</button>
      </div>
    </div>
  </div>
</form>

/pages/search-results-page

<form class="search-form search-popup__form" action="/pages/search-results-page">
  <div class="search__fields"> <input type="hidden" name="type" value="product,page,article"> <label for="q" class="visuallyhidden">Search by name or product code</label>
    <div class="field">
      <div class="control has-icons-left has-icons-right is-relative"> <input class="input snize-input-style" type="text" name="q" placeholder="Search by name or product code" value="" x-webkit-speech="" autocapitalize="off" autocomplete="off"
          autocorrect="off" data-q="">
        <span class="icon is-left submit-search" data-icon="search"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 100 100">
            <g id="search">
              <path d="M92.83,90.18,71.47,68.83a38.58,38.58,0,1,0-6.29,5l22,22ZM14,41.46A30.47,30.47,0,1,1,44.47,71.93,30.51,30.51,0,0,1,14,41.46Z"></path>
            </g>
          </svg>
        </span>
        <span class="icon is-right close-search" data-icon="x"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 100 100">
            <g id="x">
              <polygon points="97.83 7.83 92.17 2.17 50 44.34 7.83 2.17 2.17 7.83 44.34 50 2.17 92.17 7.83 97.83 50 55.66 92.17 97.83 97.83 92.17 55.66 50 97.83 7.83"></polygon>
            </g>
          </svg>
        </span>
      </div>
    </div> <input type="submit" name="search" class="visuallyhidden" value="">
  </div>
</form>

/pages/search-results-page

<form class="search-form search-popup__form" action="/pages/search-results-page">
  <div class="search__fields"> <input type="hidden" name="type" value="product,page,article"> <label for="q" class="visuallyhidden">Search by name or product code</label>
    <div class="field">
      <div class="control has-icons-left"> <input class="input snize-input-style" type="text" name="q" placeholder="Search by name or product code" value="" x-webkit-speech="" autocapitalize="off" autocomplete="off" autocorrect="off" data-q="">
        <span class="icon " data-icon="search"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 100 100">
            <g id="search">
              <path d="M92.83,90.18,71.47,68.83a38.58,38.58,0,1,0-6.29,5l22,22ZM14,41.46A30.47,30.47,0,1,1,44.47,71.93,30.51,30.51,0,0,1,14,41.46Z"></path>
            </g>
          </svg>
        </span>
      </div>
    </div> <input type="submit" name="search" class="visuallyhidden" value="">
  </div>
</form>

POST /cart

<form action="/cart" method="post" class="ajax-cart__form-nosto ajax-cart__form is-hidden">
  <div class="ajax-cart__cart-count text-align-center">
    <p class="ajax-cart__cart-title">Shopping Basket <span class="cart__count--text" data-bind="itemCount">0</span></p>
  </div>
  <div class="ajax-cart__list">
  </div>
  <div class="ajax-cart__details-wrapper">
    <div class="ajax-cart__subtotal ajax-cart__details-row is-flex is-justify-space-between">
      <div class="ajax-cart__row-description">
        <span>Subtotal:</span>
      </div>
      <span class="money"> £0.00 </span>
    </div>
    <div class="is-align-center text-align-center ajax-cart__taxes-shipping">
      <p class="ajax-cart__taxes-shipping-message has-padding-top">Tax included and shipping calculated at checkout </p>
    </div>
    <div class="ajax-cart__button-wrapper ajax-cart__button-wrapper text-align-center">
      <button type="submit" name="checkout" class="ajax-cart__button button--add-to-cart button" scafg_handled="true">
        <span class="icon " data-icon="lock">
          <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 100 100">
            <g id="lock">
              <path
                d="M81.73,40.87h-9V31.78a22.78,22.78,0,0,0-45.56,0v9.09H18.27a4.73,4.73,0,0,0-4.73,4.73V86.28A4.73,4.73,0,0,0,18.27,91H81.73a4.73,4.73,0,0,0,4.73-4.72V45.6A4.73,4.73,0,0,0,81.73,40.87ZM35.22,31.78a14.78,14.78,0,0,1,29.56,0v9.09H35.22Z">
              </path>
            </g>
          </svg>
        </span> Checkout </button>
      <div class="ajax-cart-secondary-buttons">
        <a class="button button--primary ajax-cart__cart-link" href="/cart">Go to basket</a>
        <button class="button button--primary ajax-cart-shopping-link" data-ajax-cart-close="">Continue Shopping</button>
      </div>
    </div>
  </div>
</form>

POST /contact#contact_form

<form method="post" action="/contact#contact_form" accept-charset="UTF-8" class="contact-form newsletter-form--newsletter-section"><input type="hidden" name="form_type" value="customer"><input type="hidden" name="utf8" value="✓"> <input type="hidden"
    name="contact[tags]" value="prospect,newsletter"> <input type="hidden" name="challenge" value="false">
  <div class="newsletter-form form is-responsive">
    <div class="field is-stretched-width"> <label class="label newsletter__text is-sr-only"> Email<span class="required">*</span></label>
      <div class="control "> <input class="input is-primary-btn-style is-regular" type="email" name="contact[email]" placeholder="Email*" required=""></div>
    </div>
    <div class="field is-default-width is-align-self-end">
      <div class="control"> <button type="submit" class="button button--primary is-within-form">Sign Up</button></div>
    </div>
  </div>
</form>

POST /localization

<form method="post" action="/localization" id="footer__selector-form" accept-charset="UTF-8" class="selectors-form" enctype="multipart/form-data"><input type="hidden" name="form_type" value="localization"><input type="hidden" name="utf8"
    value="✓"><input type="hidden" name="_method" value="put"><input type="hidden" name="return_to" value="/pages/delivery">
  <div class="localization footer-menu__disclosure is-hidden-medium is-hidden-mobile-only">
    <div class="selectors-form__wrap">
      <div class="selectors-form__item selectors-form__currency">
        <h2 class="hidden" id="currency-heading-footer__selector-form"> Currency</h2> <input type="hidden" name="currency_code" value="GBP" data-currency-selector="" data-disclosure-input="">
        <div class="disclosure disclosure--currency disclosure-text-style-none" data-disclosure="" data-disclosure-currency=""> <button type="button" class="disclosure__toggle disclosure__toggle--currency" aria-expanded="false"
            aria-controls="currency-list-footer__selector-form" aria-describedby="currency-heading-footer__selector-form" data-disclosure-toggle=""> GBP £ <span class="icon " data-icon="down-caret"> <svg xmlns="http://www.w3.org/2000/svg"
                viewBox="0 0 100 100">
                <g id="down-caret">
                  <polygon points="50 77.1 2.15 28.51 7.85 22.9 50 65.7 92.15 22.9 97.85 28.51 50 77.1"></polygon>
                </g>
              </svg>
            </span></button>
          <div class="disclosure__list-wrap">
            <ul id="currency-list-footer__selector-form" class="disclosure-list">
              <li class="disclosure-list__item "> <button type="submit" class="disclosure__button" name="currency_code" value="EUR"> EUR €</button></li>
              <li class="disclosure-list__item disclosure-list__item--current"> <button type="submit" class="disclosure__button" name="currency_code" value="GBP"> GBP £</button></li>
            </ul>
          </div>
        </div>
      </div>
    </div>
  </div>
</form>

POST /localization

<form method="post" action="/localization" id="footer__selector-form--mobile" accept-charset="UTF-8" class="selectors-form" enctype="multipart/form-data"><input type="hidden" name="form_type" value="localization"><input type="hidden" name="utf8"
    value="✓"><input type="hidden" name="_method" value="put"><input type="hidden" name="return_to" value="/pages/delivery">
  <div class="localization selectors-form--mobile is-hidden-desktop-only">
    <div class="selectors-form__wrap">
      <div class="selectors-form__item selectors-form__currency">
        <h2 class="hidden" id="currency-heading-footer__selector-form--mobile"> Currency</h2> <input type="hidden" name="currency_code" value="GBP" data-currency-selector="" data-disclosure-input="">
        <div class="disclosure disclosure--currency" data-disclosure-toggle="" data-disclosure-currency=""> <select id="currency-list-footer__selector-form--mobile" class="disclosure-list" data-disclosure-list="">
            <option value="EUR"> EUR €</option>
            <option selected="" value="GBP"> GBP £</option>
          </select>
          <span class="icon " data-icon="down-caret"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 100 100">
              <g id="down-caret">
                <polygon points="50 77.1 2.15 28.51 7.85 22.9 50 65.7 92.15 22.9 97.85 28.51 50 77.1"></polygon>
              </g>
            </svg>
          </span>
        </div>
      </div>
    </div>
  </div>
</form>

<form id="omnisend-form-6386000ff247da47b9abbcbd-submit-form" class="omnisend-form-6386000ff247da47b9abbcbd-sections-container" style="" novalidate="">
  <style type="text/css">
    .omnisend-form-6386000ff247da47b9abbcbd-section-6385fedca4a9a401d4b7181e {
      position: relative;
      display: flex;
      flex-wrap: wrap;
      padding-left: 20px;
      padding-right: 20px;
      padding-top: 20px;
      padding-bottom: 0px;
      ;
    }

    .omnisend-form-6386000ff247da47b9abbcbd-section-6385fedca4a9a401d4b7181e-opacity-layer {
      position: absolute;
      top: 0;
      bottom: 0;
      left: 0;
      right: 0;
      background-color: #25988b;
      opacity: 1;
      ;
    }
  </style>
  <div class="omnisend-form-6386000ff247da47b9abbcbd-section-6385fedca4a9a401d4b7181e">
    <div class="omnisend-form-6386000ff247da47b9abbcbd-section-6385fedca4a9a401d4b7181e-opacity-layer"></div>
    <style type="text/css">
      .omnisend-form-6386000ff247da47b9abbcbd-column-6385fedca4a9a401d4b71820 {
        width: 100%;
        display: flex;
        flex-direction: column;
        flex-grow: 1;
        position: relative;
      }

      @media screen and (max-width: 600px) {
        .omnisend-form-6386000ff247da47b9abbcbd-column-6385fedca4a9a401d4b71820 {
          width: 100%;
        }
      }
    </style>
    <div class="omnisend-mobile-container omnisend-form-6386000ff247da47b9abbcbd-column-6385fedca4a9a401d4b71820">
      <!--Text content block starts -->
      <style type="text/css">
        .omnisend-form-6386000ff247da47b9abbcbd-text-6385fedca4a9a401d4b71821 {
          padding-top: 12px;
          padding-bottom: 12px;
          padding-left: 12px;
          padding-right: 12px;
        }

        .omnisend-form-6386000ff247da47b9abbcbd-text-6385fedca4a9a401d4b71821 a {
          color: #0094EB;
        }

        .omnisend-form-6386000ff247da47b9abbcbd-text-6385fedca4a9a401d4b71821,
        .omnisend-form-6386000ff247da47b9abbcbd-text-6385fedca4a9a401d4b71821 p,
        .omnisend-form-6386000ff247da47b9abbcbd-text-6385fedca4a9a401d4b71821 li {
          margin: 0px;
          color: #ffffff !important;
          font-family: Noto Sans, Helvetica Neue, Helvetica, Arial, sans-serif !important;
          font-size: 28px !important;
          line-height: 100% !important;
          word-break: break-word;
        }
      </style>
      <div class="omnisend-form-6386000ff247da47b9abbcbd-text-6385fedca4a9a401d4b71821">
        <p style="text-align: center;"><strong>SIGN UP</strong></p>
      </div>
      <!--Text content block ends -->
      <!--Text content block starts -->
      <style type="text/css">
        .omnisend-form-6386000ff247da47b9abbcbd-text-6385fedca4a9a401d4b71822 {
          padding-top: 12px;
          padding-bottom: 12px;
          padding-left: 12px;
          padding-right: 12px;
        }

        .omnisend-form-6386000ff247da47b9abbcbd-text-6385fedca4a9a401d4b71822 a {
          color: #0094EB;
        }

        .omnisend-form-6386000ff247da47b9abbcbd-text-6385fedca4a9a401d4b71822,
        .omnisend-form-6386000ff247da47b9abbcbd-text-6385fedca4a9a401d4b71822 p,
        .omnisend-form-6386000ff247da47b9abbcbd-text-6385fedca4a9a401d4b71822 li {
          margin: 0px;
          color: #ffffff !important;
          font-family: Noto Sans, Helvetica Neue, Helvetica, Arial, sans-serif !important;
          font-size: 18px !important;
          line-height: 115% !important;
          word-break: break-word;
        }
      </style>
      <div class="omnisend-form-6386000ff247da47b9abbcbd-text-6385fedca4a9a401d4b71822">
        <p style="text-align: center;">GET OUR NEWSLETTER &amp; ACCESS TO REGULAR OFFERS, NEW PRODUCT LAUNCHES AND MORE!</p>
      </div>
      <!--Text content block ends -->
    </div>
  </div>
  <style type="text/css">
    .omnisend-form-6386000ff247da47b9abbcbd-section-6385fedca4a9a401d4b7182b {
      position: relative;
      display: flex;
      flex-wrap: wrap;
      padding-left: 20px;
      padding-right: 20px;
      padding-top: 20px;
      padding-bottom: 20px;
      ;
    }

    .omnisend-form-6386000ff247da47b9abbcbd-section-6385fedca4a9a401d4b7182b-opacity-layer {
      position: absolute;
      top: 0;
      bottom: 0;
      left: 0;
      right: 0;
      background-color: #25988b;
      opacity: 1;
      ;
    }
  </style>
  <div class="omnisend-form-6386000ff247da47b9abbcbd-section-6385fedca4a9a401d4b7182b">
    <div class="omnisend-form-6386000ff247da47b9abbcbd-section-6385fedca4a9a401d4b7182b-opacity-layer"></div>
    <style type="text/css">
      .omnisend-form-6386000ff247da47b9abbcbd-column-6385fedca4a9a401d4b7182d {
        width: 100%;
        display: flex;
        flex-direction: column;
        flex-grow: 1;
        position: relative;
      }

      @media screen and (max-width: 600px) {
        .omnisend-form-6386000ff247da47b9abbcbd-column-6385fedca4a9a401d4b7182d {
          width: 100%;
        }
      }
    </style>
    <div class="omnisend-mobile-container omnisend-form-6386000ff247da47b9abbcbd-column-6385fedca4a9a401d4b7182d">
      <style>
        .omnisend-form-6386000ff247da47b9abbcbd-field-container-6385fedca4a9a401d4b7182e {
          padding-left: 12px;
          padding-right: 12px;
          padding-top: 12px;
          padding-bottom: 12px;
          display: flex;
          flex-direction: column;
        }
      </style>
      <div id="omnisend-form-6386000ff247da47b9abbcbd-field-6385fedca4a9a401d4b7182e" class="omnisend-form-6386000ff247da47b9abbcbd-field-container-6385fedca4a9a401d4b7182e">
        <style>
          label[for^=omnisend].omnisend-form-6386000ff247da47b9abbcbd-field-container-6385fedca4a9a401d4b7182e-label {
            color: #1e7c71;
            padding-left: 0px;
            padding-right: 0px;
            padding-top: 12px;
            padding-bottom: 12px;
            ;
            font-family: Poppins, Helvetica Neue, Helvetica, Arial, sans-serif;
            font-size: 12px;
            line-height: 120%;
            word-break: break-word;
          }

          label[for^=omnisend].omnisend-form-6386000ff247da47b9abbcbd-field-container-6385fedca4a9a401d4b7182e-label.error {
            color: #007263;
          }
        </style>
        <style>
          #omnisend-form-6386000ff247da47b9abbcbd-field-container-6385fedca4a9a401d4b7182e-emailField-input.omnisend-form-6386000ff247da47b9abbcbd-field-container-6385fedca4a9a401d4b7182e-input {
            -webkit-appearance: none;
            -moz-appearance: none;
            -ms-appearance: none;
            -o-appearance: none;
            appearance: none;
            outline: none;
            border: none;
            background-color: transparent;
            padding: 0;
            margin: 0;
            width: 100%;
            height: auto;
            flex-basis: 0;
            flex-grow: 1;
            box-sizing: border-box;
            border-radius: 0 !important;
            padding-left: 16px;
            padding-right: 16px;
            padding-top: 16px;
            padding-bottom: 16px;
            color: #1e7c71;
            background-color: #ffffff;
            border-style: solid;
            border-color: #ffffff;
            border-width: 0 0 2px 0;
            ;
          }

          #omnisend-form-6386000ff247da47b9abbcbd-field-container-6385fedca4a9a401d4b7182e-emailField-input.omnisend-form-6386000ff247da47b9abbcbd-field-container-6385fedca4a9a401d4b7182e-input:focus {
            outline: auto;
          }

          #omnisend-form-6386000ff247da47b9abbcbd-field-container-6385fedca4a9a401d4b7182e-emailField-input.omnisend-form-6386000ff247da47b9abbcbd-field-container-6385fedca4a9a401d4b7182e-input::placeholder {
            opacity: 1;
            color: #1e7c71;
            ;
          }

          #omnisend-form-6386000ff247da47b9abbcbd-field-container-6385fedca4a9a401d4b7182e-emailField-input.omnisend-form-6386000ff247da47b9abbcbd-field-container-6385fedca4a9a401d4b7182e-input {
            font-family: Poppins, Helvetica Neue, Helvetica, Arial, sans-serif;
            font-size: 12px;
            line-height: 120%;
          }

          #omnisend-form-6386000ff247da47b9abbcbd-field-container-6385fedca4a9a401d4b7182e-emailField-input.omnisend-form-6386000ff247da47b9abbcbd-field-container-6385fedca4a9a401d4b7182e-input.error {
            border-color: #007263;
          }
        </style>
        <input id="omnisend-form-6386000ff247da47b9abbcbd-field-container-6385fedca4a9a401d4b7182e-emailField-input" class="omnisend-form-6386000ff247da47b9abbcbd-field-container-6385fedca4a9a401d4b7182e-input" type="email"
          placeholder="ENTER YOUR EMAIL" name="emailField" required="" aria-required="true" maxlength="" oninput="" aria-label="Email field" autocomplete="email">
        <style>
          .omnisend-form-6386000ff247da47b9abbcbd-field-container-6385fedca4a9a401d4b7182e-required {
            padding-top: 12px;
            padding-bottom: 12px;
            padding-left: 0px;
            padding-right: 0px;
            ;
            font-family: Poppins, Helvetica Neue, Helvetica, Arial, sans-serif;
            font-size: 12px;
            line-height: 120%;
            color: #007263;
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EXTRA 20% OFF DRACO GRILLSWITH CODE: 20DOKOCT

3 DAYS 12 HOURS 52 MINUTES 7 SECONDS



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HASSLE-FREE DELIVERY

Hassle-free delivery

We believe delivery should be quick, easy and hassle-free. We carefully select
our courier services and we expect your order to be efficiently delivered to you
in first-class condition.

And if you changed your mind, it's easy to return items too!

*We are currently unable to ship outside of the Mainland UK using our existing
courier networks. We can ship within the United Kingdom, but some areas may fall
outside of our conditional free shipping promise on orders above £30, so please
refer to the below or get in contact with us for a specific quote if you want
delivery outside of the Mainland UK (charges may apply to Scottish Highlands and
islands, Channel Islands (including Isle of Wight), Isle of Mann and Northern
Ireland.)

UK Mainland — delivery charges

Standard Delivery

Most small-medium size products are collected from us next day and sent on a 3-5
day service, a tracking number is supplied in your confirmation email.

Larger items or orders that include items that need transporting on pallets may
take a few days to be arranged prior to shipping from our warehouse, you will
still receive a shipping email once this has left us.

A selection of the products listed on our site as 'In Stock' will be despatched
within 7-10 working days (unless otherwise stated on the Product Detail Page –
pre-order date selection options are our best estimates on when we should expect
the goods, these are subject to manufacturing delays and shipping delays).
Should there be a delay in dispatching these item/s to you for any reason, we
will contact you with an updated delivery estimate.

Some items may require a direct purchase from the manufacturer to fulfil your
order; in these cases, the 7-10 working day timeframe may not apply, we will aim
to contact you to set your expectations.

Orders up to £30: You pay just £3.95 shipping.*
Orders over £30: Shipping is FREE.*

Delivery of most garden furniture and medium-large BBQs

Delivery is made on a wooden pallet, to ensure your order arrives in perfect
condition. Delivery of such items will take place Monday to Friday between
8.00am-6.00pm. The dispatch team will contact you to co-ordinate a convenient
day for delivery, they will only do so after they receive the goods from us at
our warehouse, so please expect contact only after you have received your
shipping email.

Delivery is 'kerbside only'**. The driver will not be able to carry the
furniture up or down steps, carry the furniture through a property, wheel the
pallet across a gravel driveway or up particularly steep driveways; some
reasonable requests may be considered by the driver if they deem it safe to do
so i.e using a pallet jack to move the order from the kerb onto a paved driveway
etc, this is solely subject to what the driver would deem suitable.

Unfortunately the delivery company will be unable to remove items from the
pallet or take the pallet away with them. They will normally place the pallet
where required but within reason of the physical constraints of the pallet size.
The driver will normally wait for you to inspect the goods and we would
recommend you do so before signing the delivery note.

IF THE DRIVER DOES NOT PERMIT SUFFICENT TIME TO BREAK DOWN THE PALLET AND
INSPECT THE GOODS, YOU MUST SIGN THE PROOF OF DELIVERY NOTE AS – NOT CHECKED,if
the goods are damaged and you sign okay, it may be more difficult to arrange
replacements.

If you are not at home at the pre-arranged day, or refuse delivery, a
re-delivery charge - usually £25 (but may be greater) - may be required before
we could arrange another delivery. If you request a return after this, relevant
shipping fees for the original attempt and the return may be deducted from any
relevant refund.

Please ensure you are fully aware of the delivery process before you place your
order, if you have any questions please let us know.

UK Highlands & Islands and the Channel Isles — delivery charges

Delivery surcharges may be automatically generated by our website, but if this
does not occur, we may contact you to inform you of a specific additional fee if
the property falls within these more difficult to reach areas; fees are
dependent upon the UK postcode you ship to.

If you are in a VAT exempt area, you will need to contact us to confirm this, as
VAT is not automatically removed at the time of your order. Please contact us
beforehand so we can manually amend any order data if your address falls within
an exempt area.

You will be liable for any applicable import duty at customs.

Guernsey and Jersey pallet deliveries: These can be performed to Guernsey or
Jersey and most locations within are free from shipping surcharges (please check
with us prior to placing your order). Please be aware that deliveries to these
offshore locations may be subject to slight delays in delivery time compared to
what we advertise for Mainland UK. We may not be able to offer an expedited
delivery service on delivery to these locations.

 

NOTICE- WE ARE NOT CURRENTLY OFFERING FREE SHIPPING TO IRELAND OR NORTHERN
IRELAND. WE HOPE TO BE ABLE TO RE-INSTATE THIS SERVICE SHORTLY.

We can ship items to Northern Ireland, but at present this will incur a
significant additional delivery fee for residential addresses. EORI registered
business addresses are more easily accessible within our existing courier
network so please reach out to us before placing an order for an exact delivery
quote. (Any delivery would incur time delays due to the customs documentation
required, please expect delays outside of the advertised 7-10 working day
timeframe)

 

 

European & Worldwide destinations — delivery charges


We may be able to ship items internationally, but an additional fee will apply.
Our existing courier partners may not be able to fulfil any international order,
so a chartered courier service may be required. For any queries please email us
with the items you wish to purchase, alongside the delivery address and we can
get a quote for you. 

So, your order's on the way...

 1. We'll send you an email to confirm when we ship your items.There'll be a
    link in the email to enable you to track your order, if this does not work
    please contact us.
 2. Small items may not require a date to be booked in, a courier may arrive
    whenever they have the availability to deliver, they may ask you for
    delivery instructions if you are not in on the date of attempted delivery.
 3. Most medium and large-sized orders require a signature upon delivery.The
    courier should contact you ahead of time to book in a suitable date for
    delivery, so please keep an eye open for any unknown numbers calling after
    your shipping email confirmation, as it may be the courier attempting to
    reach you.
 4. Check the packaging for damage and make a note of this when signing.Please
    only sign as received in good condition if that is true. If the goods have
    obviously been damaged in transit, please refuse delivery and call us. The
    courier should allow time for you to inspect the boxes before signing the
    proof of delivery form; if they do not, please sign NOT CHECKED.
 5. If you're out when the courier arrives, they will leave a calling
    card.Please contact the courier directly to arrange a convenient time for
    re-delivery. If they're still not able to deliver on the third attempt, they
    may request you collect the order from their depot. Subsequent delivery
    attempts may require additional payment by the customer.

 

Busy ordering periods (April to July, and December)

We make every effort to deliver your purchase within the specified times. During
busy periods, stock levels deplete rapidly and the delivery services are pushed
to capacity. To avoid disappointment, please order you goods as early as
possible.

We aim to get deliveries dispatched within 10 full working days after the order,
during the busy periods as described this may not be guaranteed.

If there are any problems with your order we'll notify you as soon as possible.
If you're not happy with the options we suggest, we'll offer you a full refund.

Changed your mind? We've made returns easy

Wrong size? Wrong colour? Complete our Returns Form to ensure we refund your
order as quickly as possible. Incorrectly ordered or no longer wanted items are
subject to a return fee, which is the customers responsibility to pay.

Smaller Items: Our convenient returns service provided by Collect+ means you can
return your smaller items for a low fixed cost. It's easier and cheaper than
queueing at the Post Office! You do not have to use this courier, but we would
require a tracked service.

Large Items: Please call us so we can advise the best way to return larger
items, if delivered on a pallet, this would need to be present at the time of
collection alongside the products in original packaging.

Returning Your Items »


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Garden Trends at

Moss End Garden Village,
Maidenhead Road,
Warfield, Berkshire
RG42 6EJ



Monday to Saturday 9:00am to 5:30pm. Sunday 10:00am to 4:00pm


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Conduct Authority (FRN 728646). Deko is a credit broker, not a lender and does
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