esctech.freshdesk.com Open in urlscan Pro
54.158.184.166  Public Scan

Submitted URL: https://esctech.freshdesk.com/a/solutions/articles/154000164242
Effective URL: https://esctech.freshdesk.com/support/solutions/articles/154000164242
Submission: On July 03 via manual from US — Scanned from DE

Form analysis 2 forms found in the DOM

/support/search/solutions

<form action="/support/search/solutions" id="fw-search-form" data-current-tab="solutions">
  <div class="form-group fw-search  my-0">
    <div class="input-group">
      <input type="text" class="form-control" id="searchInput" name="term" value="" placeholder="Find some solutions here..." autocomplete="off" aria-label="Find some solutions here...">
      <button class="btn px-20 input-group-text" type="submit" tabindex="-1" aria-label="Search"><span class="icon-search"></span></button>
    </div>
    <div class="visually-hidden">
      <span id="srSearchUpdateMessage" aria-live="polite"></span>
    </div>
    <div class="fw-autocomplete-wrapper box-shadow bg-light br-8 p-16 d-none">
      <div class="fw-autocomplete-header">
        <button class="fw-search-tab " data-tab="all"> All </button>
        <button class="fw-search-tab fw-active-search-tab" data-tab="solutions"> Articles </button>
      </div>
      <div class="fw-loading my-80 d-none"></div>
      <div class="fw-autocomplete-focus">
        <div class="fw-recent-search">
          <div class="fw-recent-title d-none row align-items-center">
            <div class="col-8 fs-20 semi-bold"><span class="icon-recent me-8"></span>Recent Searches</div>
            <div class="col-4 px-0 text-end"><button class="btn btn-link fw-clear-all">Clear all</button></div>
          </div>
          <p class="ps-32 fw-no-recent-searches mb-16 d-none">No recent searches</p>
          <ul class="fw-no-bullet fw-recent-searches mb-16 d-none"></ul>
        </div>
        <div class="fw-popular-articles-search">
          <p class="fs-20 semi-bold fw-popular-title d-none"><span class="icon-article me-8"></span> Popular Articles</p>
          <ul class="fw-no-bullet fw-popular-topics d-none"></ul>
        </div>
        <div class="fw-solutions-search-results fw-results d-none">
          <hr class="mt-24">
          <div class="fw-solutions-search-results-title row align-items-center">
            <div class="col-8 fs-20 semi-bold"><span class="icon-article me-8"></span>Articles</div>
            <div class="col-4 px-0 text-end"><a class="btn btn-link fw-view-all fw-solutions-view-all" href="/support/search/solutions">View all</a></div>
          </div>
          <ul class="fw-no-bullet fw-search-results fw-solutions-search-results-container"></ul>
        </div>
        <div class="fw-topics-search-results fw-results d-none">
          <hr class="mt-24">
          <div class="fw-topics-search-results-title row align-items-center">
            <div class="col-8 fs-20 semi-bold"><span class="icon-topic me-8"></span>Topics</div>
            <div class="col-4 px-0 text-end"><a class="btn btn-link fw-view-all fw-topics-view-all" href="/support/search/topics">View all</a></div>
          </div>
          <ul class="fw-no-bullet fw-search-results fw-topics-search-results-container"></ul>
        </div>
        <div class="fw-tickets-search-results fw-results d-none">
          <hr class="mt-24">
          <div class="fw-tickets-search-results-title row align-items-center">
            <div class="col-8 fs-20 semi-bold"><span class="icon-ticket me-8"></span>Tickets</div>
            <div class="col-4 px-0 text-end"><a class="btn btn-link fw-view-all fw-tickets-view-all" href="/support/search/tickets">View all</a></div>
          </div>
          <ul class="fw-no-bullet fw-search-results fw-tickets-search-results-container"></ul>
        </div>
      </div>
      <div class="fw-autocomplete-noresults d-none text-center py-40">
        <img src="/assets/cdn/portal/images/no-results.png" class="img-fluid fw-no-results-img" alt="no results">
        <p class="mt-24 text-secondary">Sorry! nothing found for <br> <span id="input_term"></span></p>
      </div>
    </div>
  </div>
</form>

POST /support/solutions/articles/154000164242/create_ticket

<form id="negative-feedback-form" method="post" action="/support/solutions/articles/154000164242/create_ticket" novalidate="novalidate">
  <div class="form-group ">
    <label for="helpdesk_ticket_email" class=" form-label"> Your e-mail address <span class="fw-asterisk">*</span>
    </label>
    <input type="email" class="form-control " id="helpdesk_ticket_email" name="helpdesk_ticket[email]" required="">
    <div class="invalid-feedback helpdesk_ticket_email"></div>
  </div>
  <p class="bold pt-20">Let us know how can we improve this article!<label> <span class="fw-asterisk">*</span></label></p>
  <div class="checkbox text-start ps-16 ps-md-24 ps-lg-32 ps-lg-64  pt-12">
    <div class="form-check ">
      <input name="message[]" type="hidden" value="false">
      <input type="checkbox" class="form-check-input " id="1" name="message[]" value="1">
      <label for="1" class="form-check-label "> Need more information </label>
      <div class="invalid-feedback 1"></div>
    </div>
    <div class="form-check ">
      <input name="message[]" type="hidden" value="false">
      <input type="checkbox" class="form-check-input " id="2" name="message[]" value="2">
      <label for="2" class="form-check-label "> Difficult to understand </label>
      <div class="invalid-feedback 2"></div>
    </div>
    <div class="form-check ">
      <input name="message[]" type="hidden" value="false">
      <input type="checkbox" class="form-check-input " id="3" name="message[]" value="3">
      <label for="3" class="form-check-label "> Inaccurate/irrelevant content </label>
      <div class="invalid-feedback 3"></div>
    </div>
    <div class="form-check ">
      <input name="message[]" type="hidden" value="false">
      <input type="checkbox" class="form-check-input " id="4" name="message[]" value="4">
      <label for="4" class="form-check-label "> Missing/broken link </label>
      <div class="invalid-feedback 4"></div>
    </div>
  </div>
  <div class="negative-form invalid-feedback"> Select atleast one of the reasons </div>
  <div class="form-group pt-32">
    <label for="helpdesk_ticket_description" class="form-label"> Please give your comments </label>
    <textarea class="form-control " id="helpdesk_ticket_description" name="helpdesk_ticket_description" rows="3" cols=""></textarea>
    <div class="invalid-feedback helpdesk_ticket_description"></div>
  </div>
  <div class="control-group">
    <div class="controls recaptcha-control">
      <div id="captcha_wrap">
        <iframe src="/support/recaptcha#6LdvejUUAAAAAEn6wjOFcPVRyQr4KtAJ03ltA1SQ" class="recaptcha-frame" id="recaptcha-frame" height="100px" width="320px">
        </iframe>
        <div class="recaptcha-error-message invalid-feedback d-block errorExplanation d-none" id="helpdesk_ticket_captcha-error"> CAPTCHA verification is required. </div>
      </div>
    </div>
  </div>
  <input type="hidden" id="enterprise_enabled" name="meta[enterprise_enabled]" value="false">
  <button type="button" class="btn fw-secondary-button fw-feedback-cancel"> Cancel </button>
  <button type="submit" class="btn fw-primary-button fw-feedback-send"> Send </button>
</form>

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SECURE BUSINESS DOCUMENTS

Created by megan groves, Modified on Wed, 03 Jul 2024 at 02:10 PM by megan
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