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THE SCALABLE APPROACH TO REDUCING CUSTOMER CHURN

The ability to drive customer retention at scale relies on deeply understanding
your churn and executing the plays that matter. ChurnRX is the answer.


Get Started


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HOW DOES CHURNRX HELP YOU KEEP YOUR CUSTOMERS?



ChurnRX combines customer data you already have with benchmark data from
companies like yours to reveal why your customers stay and how to retain your
failing customers.

 

A unique set of metrics and tools enables you to design effective customer
retention strategies and track your team's effectiveness. 

Learn More →

BENEFITS OF CHURNRX

Customer leaders need the right data insights and expertise to align everyone to
produce phenomenal customer results.


YOUR EXPERT PARTNER TO DRIVE RETENTION FOR GROWTH


SELINA EIZIK, COO

Working with ChurnRX, we were able to not only efficiently scale our Customer
Success efforts but also drive improved retention.  They helped us to implement
key processes, educate our teams and drive greater value to our customers.  




MARK BISSELL, CCO

 It is always exciting to sit with a true expert who has a passion for their
craft. You won't meet anyone with more expertise on customer retention than this
team. I was amazed by ChurnRX's level and depth of knowledge.




STAR HOFFER, COO

The insights that ChurnRX was able to provide changed how I articulate churn to
our leadership and the board. They also pointed out in the data where we made
changes in CS that impacted retention in a meaningful way, which was so
validating.



POWERFUL INSIGHTS


KNOW EXACTLY WHY YOUR CUSTOMERS STAY, AND WHY THEY LEAVE 

Reducing churn at scale is impossible without a clear understanding of what is
really causing it. But conventional retention metrics don't work.



The ChurnRX Platform shows you clearly what's driving your churn and what you
can do about it. And our unique churn benchmark - with over a million customer
records - reveals how your churn compares to other companies like yours.



Learn More →

PROVEN RESULTS


A PRECISE CHURN PRESCRIPTION THAT DELIVERS REAL RESULTS.

Our most successful customers see a 6x improvement in renewals when using
ChurnRX to focus on their highest-value retention opportunities.


2X

LONGER CUSTOMER LIFESPAN




6X

IMPROVEMENT IN
RENEWALS




89%

REDUCTION IN EARLY CUSTOMER CHURN




1M+

CUSTOMERS
IN BENCHMARK


GET STARTED NOW WITH A FREE CHURN CONSULT

Get your free expert churn consult, and start your company on a new growth
trajectory by understanding what you can do to reduce churn fast!

Get Started Today


They don't just tell you what's wrong. They help you fix the problems by
training your team, building process and improving on things as they are tested.

Ian J.   |   Director, Strategic Accounts

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Get your copy of the 23 Ways to Reduce Churn in 2023!

Get Your Free Copy Now!






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