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Submission: On February 11 via api from US — Scanned from GB
Effective URL: https://uxpressia.com/
Submission: On February 11 via api from US — Scanned from GB
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* Products
* Customer journey maps
* Personas
* AI Personas
* Impact maps
* Templates
* Request a demo
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Products
* Customer journey maps
* Personas
* AI Personas
* Impact maps
* Templates
* Request a demo
* Industries
* Healthcare
* Finance
* Human Resources
* Insurance
--------------------------------------------------------------------------------
Industries
* Healthcare
* Finance
* Human Resources
* Insurance
* Pricing
* Pricing plans
* Enterprise
* Education
* Nonprofits
* Affiliate Program
--------------------------------------------------------------------------------
Pricing
* Pricing plans
* Enterprise
* Education
* Nonprofits
* Affiliate Program
* Company
* About us
* Case studies
--------------------------------------------------------------------------------
Company
* About us
* Case studies
* Learn with us
* UXPressia Academy
* Freebies
* Events
* Cheat cards
* Blog
* Platform overview
--------------------------------------------------------------------------------
Learn with us
* UXPressia Academy
* Freebies
* Events
* Cheat cards
* Blog
* Platform overview
CUSTOMER EXPERIENCE MAPPING PLATFORM
Collaborate on customer experience insights. Keep all your customer journey maps
and personas in one place. Unlock opportunities for business growth.
Watch a quick intro
Sign up for Free REQUEST A DEMO
* Customer journey mapping tool
* Persona creator and editor
* Impact mapping tool
* Customer journey mapping tool
* Persona creator and editor
* Impact mapping tool
BUILD A CENTRALIZED REPOSITORY FOR YOUR CUSTOMER EXPERIENCE ASSETS
* All your customer journeys and CX assets are in one place, with clear
statuses, tags, and ownership;
* A single source of truth for all stakeholders — from a big picture to micro
journeys.
* Set up a customer journey taxonomy with custom tags and statuses
sign up for free
UXPressia offers a comprehensive platform for managing the customer experience,
covering all stages from ideation to delivery. It can help organizations improve
their CX assets and processes, contributing to a better overall customer
experience and digital transformation efforts.
Fernando Cera,
Founder of Spark Design Thinking Studio
BREAK DOWN SILOS AND CONNECT TEAMS AROUND CUSTOMER JOURNEYS
* Create a sustainable CX improvement process;
* Align people from different parts of your organization about your customer
needs and journeys;
* Collaborate on journey maps and personas from any part of the world in real
time and asynchronously.
BOOK A LIVE DEMO
The easy-to-use platform means creating highly visual, customizable, and
engaging personas and customer journey maps is an enjoyable part of my role and
has helped me embed CX and design thinking across my organization.
Francesca M.,
CX Manager
Overall Rating
5
STANDARDIZE YOUR JOURNEY MAPPING
* Make every customer journey map and persona consistent and on-brand;
* Save time on building maps and personas by introducing templates and using
team libraries.
sign up for free
UXPressia is a game-changer. Our journey mapping processes involved a mix of
documents in different formats and storage solutions. With UXPressia, we solved
this problem. It became one digital environment for all our maps and personas. I
like that the platform is easy to use, the templates it offers, and the ability
to brand maps and personas and export them to different formats like PDF.
Rachel Siegle,
Customer Experience Consultant at Caterpillar Inc.
CREATE PROFESSIONAL JOURNEY MAPS
* Produce designer-quality customer journey maps quickly;
* Tweak your customer journey and customer experience maps to present to
different people, highlighting the most important details, experience gaps,
and insights.
Download export examples: PNG, PDF, CSV, and PPTX.
sign up for free
We first used Excel spreadsheets to map journeys. But when we found a neat tool
called UXPressia that makes maps a lot easier to create and more visually
appealing, we switched to it.
Karl Sharicz,
CEO at HorizonCX
GET UP TO SPEED BY USING OUR TEMPLATES
Multiple customer journey map, impact map, service blueprint, and persona
templates for different cases in our Templates Library will help you focus on
the content and spend less time thinking about the format.
explore templates
I highly recommend this platform to any user research specialist looking for a
quick and effective way to create personas and user journey maps. It is a
valuable addition to any research toolkit.
Shira Ben-Cohen,
UX Researcher and Designer at Intel Corporation
BRING YOUR CUSTOMER JOURNEY MAPS TO LIFE WITH REAL-TIME DATA
Back up your customer journey map with real-time data and spare yourself from
having to do manual input:
* Get data from web analytics tools that integrate with our customer journey
software;
* Embed website, product, or service prototypes, marketing presentations,
survey results, whiteboards, and other information.
sign up for free
Love the UXPressia platform! We’ve used it to fundamentally change the way we
identify personas and map out their journeys. The analytics tie in is an amazing
feature as well. Really love the platform and the UX that supports it.
Alex Jackson,
Growth Manager at Arc Reactions Inc.
BUILT FOR YOUR INDUSTRY
Discover how our solutions meet the unique customer experience mapping needs of
industry-specific cases and boost productivity.
Healthcare journey mapping
Banking & financial customer journey mapping
Insurance customer journey mapping
Employee journey mapping
FEATURED IN
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Learn what users say about our customer journey mapping software.
4.8 (78)
4.5 (22)
TAKE A STEP TOWARDS CUSTOMER JOURNEY MANAGEMENT
Join over 400,000 people using our customer experience mapping platform.
sign up for free REQUEST A DEMO
Products
Customer journey maps Personas AI Personas Impact maps Templates Request a demo
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Pricing
Pricing plans Enterprise Education Nonprofits Affiliate Program
Company
About us User research group Case studies
Learn with us
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