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WHAT CAN I DO IF FACEBOOK VIDEO FREEZES

ELEANOR REED

Aug 15, 2024 • Filed to: Photo/Video/Audio Solutions • Proven solutions

What Can I Do When Facebook Video Freezes
Q: My Facebook videos freeze, and how to fix them?
You may begin noticing your Facebook video freezes after moving to a new
location or installing new OS updates, apps, extensions, or plugins. This is a
common irksome issue that Facebook has had to come out and reassure users of
easy solutions.

Some users report their Facebook videos to freeze for many seconds when they
pause the videos, and for others, the videos freeze abruptly when they try to
fast forward or rewind them. Under normal circumstances, these problems
shouldn't happen. But thankfully, you don't need any special skills or tools to
restore normalcy when your Facebook video freezes.

CONTENTS

* Part 1: Why Does Facebook Video Freeze after a Couple of Seconds?
* Part 2: How to Fix Facebook Keeps Freezing on Android/iPhone?
* Part 3: What Can I Do If Facebook Keeps Crashing on Browser?
* Part 4: How to Fix Frozen Video Files on Computer?

WHY DOES FACEBOOK VIDEO FREEZE AFTER A COUPLE OF SECONDS?

One of the reasons this problem is quite common among Facebook users is that it
can result from numerous sources.

* A slow internet connection might drag down your download speeds below the
speed of your video playback. If you're predisposed to switching to different
networks either due to a change of location or the range of networks
available at your disposal, then you'll find your Facebook videos freezing
when you switch to a slow network.
* If the resources on your device are currently being stretched, that might
result in intermittent delays in your Facebook video playback. All devices
need a certain amount of memory space and processing power to carry out basic
background functions to keep the system running smoothly. If you encounter
freezing Facebook videos on your device, perhaps it's high time to audit your
hard drive.
* If you're trying to watch a high-resolution video on a dated device, the
video might freeze intermittently because the graphics processing unit of
your device is outsized by the video. In such a case, there's hardly anything
you can do to watch that video in its high-resolution form without any
interruptions on that device.
* Another source of interruption that can cause your Facebook videos to freeze
is the presence of plugins and extensions in your browser. Some plugins take
up vital space needed for the browser's smooth operation, and that can affect
your Facebook video playback.
* And of course, you can always suspect viruses and malware whenever you run
into eerie issues with your devices like the Facebook video issues. You might
have accidentally fallen prey to malware or virus infestation when you
carried out a seemingly innocent action online, like opening certain webpages
or downloading content from unsuspecting sites.

--------------------------------------------------------------------------------

HOW TO FIX FACEBOOK KEEPS FREEZING ON ANDROID/IPHONE?

The good news is that the solutions for this Facebook video issue are as
numerous as their possible sources. We've garnered all the best possible
solutions for the problem from around the web and have presented them in simple,
easy-to-follow steps.

1. FIND A STRONGER NETWORK TO CONNECT TO

Facebook requires a stable internet connection on the user end to furnish users
with all its features as an online platform. The first thing you should do when
certain features on the platform seem to malfunction, including the video
playback, is to check your network connection. You can check on your signal
strength through the network signal icon on your screen. If you don't have
another network, you can switch to when the one you're using currently is too
slow. Perhaps you can download the video and watch it offline.

2. ENSURE THERE'S AMPLE MEMORY SPACE ON YOUR ANDROID/IPHONE

If your network connection isn't to blame when Facebook freezes on your Android,
you might want to ensure that the Facebook webpage or app finds sufficient space
to load and run on your device. To check up on the available space on your
device,

1. For Android devices, tap the Settings app and then select About. This will
bring up info about the storage space available on your phone. If your
memory space is near exhaustion, you might want to move some of your files
to another device or memory card to free up space on your device.
2. For iPhones, open the Settings menu, and then go to General > iPhone
Storage. If you see a stuffed memory space, then you might be looking at a
plausible source of your Facebook video interruptions.

3. TRY LOGGING OUT AND BACK INTO YOUR FACEBOOK ACCOUNT

Logging out and back into your Facebook account can help clear out some glitches
that may prevent your Facebook videos from running smoothly. To do this,

1. Open the Facebook app, tap on the app menu at the lower right corner (for
iOS) or the upper right corner (Android).
2. Next, please navigate to the Log Out button at the bottom of the menu, click
on it, and then confirm your decision.

3. After logging out, turn off your phone by pressing down the power button. A
minute afterward, power it back on again, run the Facebook app, and then
login into your account again.

4. CLEAR CACHES OF FACEBOOK

Cached files are meant to cut down on time it takes to load a page by providing
a copy of the page saved during the previous loading instance. But by
facilitating your browser to provide you with a copy of the old page in place of
a fresh copy, cached files on your Facebook might interfere with your video
playback. This interruption usually occurs when these cached files have
accumulated largely, so it's important to do some house cleaning on your cached
folders for Facebook regularly. iOS users need not worry about this as their
system is designed to clear out redundant app files automatically.

To clear the cached files on your Facebook app,

1. Open the Settings menu on your phone, tap the Apps option, and then select
Facebook.
2. Next, select the Force Stop, Clear Cache, and Clear Data options.

3. After that, close Facebook, reopen it and log back in, and then check to see
if the problem is gone.

5. ENSURE YOUR FACEBOOK APP IS UPDATED

Your Facebook video playback interruptions may occur due to a bug or glitch that
has been addressed in the recent update pushed to your app. So ensure there are
no outstanding updates for your Facebook app.

Head over to the App Store (for iOS) or Google Play (for Android), and check if
there are any pending updates for your Facebook app.

6. RUN OS UPGRADES

Likewise, an OS upgrade might come with fixes for bugs that might cause Facebook
videos to freeze on your device. Ensure your OS doesn't have any outstanding
updates when your video playback goes freezing on your device.

1. For Android phones, open the Settings menu, tap on the About option, and
then scroll around to check for any software updates.
2. For iPhones, go to Settings > General > Software Updates. This will take you
a page to check for pending software updates.

--------------------------------------------------------------------------------

WHAT CAN I DO IF FACEBOOK KEEPS CRASHING ON BROWSER?

Some of the troubleshooting techniques mentioned above are also effective for
more widespread problems like the Facebook site (not just the videos on the
platform or any specific feature) crashing in its entirety on your browser. If
you're grappling with not only video playback failures but a total crash of the
platform on your browser (be it Chrome, IE, Firefox, or Safari), you can try out
these swift troubleshooting steps:

1. CHECK YOUR BROWSER

The problem might stem from glitches in the browser itself. Fortunately, there
are many things that you can do to resolve glitches in your browser. For
starters, clear out all your cached files and browser history. The more
cluttered a browser is, the more susceptible it becomes to glitches. Also, as
stated earlier, an app update can contain fixes for glitches behind the Facebook
crashes. Besides, an outdated browser might have compatibility issues with
Facebook. You need to ensure your browser is up to date.

If the problem persists after doing all these, it's time to try out a new
browser. If the problem is restricted to a specific browser, you won't have any
problems running the other browsers.

2. DEACTIVATE PLUGINS AND THIRD-PARTY APPLICATIONS

Not only can third-party integrations take up the space needed for the normal
operations of the Facebook site or app on your device, but they can also
interfere directly with the platform due to compatibility issues. As such,
whether they were downloaded on purpose by you or not, they might contribute to
a Facebook video playback failure.

To check to see if your Facebook video woes are linked to the presence of
third-party integrations, try running the browser in Incognito Mode with the
third-party plug-ins and extensions deactivated. If the problem ceases in the
Incognito Mode, then you can tell that the culprit is one of your third-party
integrations.

3. GET HELP FROM FACEBOOK COMMUNITY

There might be some other plausible causes of your Facebook video problems
besides those addressed in this guide. The Facebook Help Community is the best
place to seek help to identify these causes and possible solutions. The
community is always warm and receptive, filled with people who have dealt with
similar past problems and are willing to help you out.

--------------------------------------------------------------------------------

HOW TO FIX FROZEN VIDEO FILES ON COMPUTER?

What If the videos you downloaded from Facebook get corrupted? In this case, you
can rely on Wondershare Repairit to fix the frozen Facebook video files.

Repairit is a powerhouse for file repair. It helps users fix files regardless of
how the video files got corrupted, whether the damage affects the file header,
video file system, the sound aspect, the video frame, etc. The software also
boasts a tremendous capacity for fixing grainy videos, blurry videos, flickers
in videos, and video playback interruptions.

Free Download | Win Free Download | Mac

Another key advantage of Repairit is that it provides an online Video repair
tool. If you don’t want to download a new program to your computer, you can
simply go to the Repairit Online Video Repair website to get your freezing
videos fixed.

Both the Repairit desktop and online versions support file preview before
downloading. So you can ensure the freezing video is repaired well before
downloading and saving it locally.

To crown it all, this impressive range of functions can be accessed through a
few clicks. The software's highly intuitive user interface makes it ideal for
newbies and expert users.

To fix your frozen video files on your computer using Repairit desktop version,
follow these easy steps:

STEP 1: DOWNLOAD AND INSTALL

Download, install and run Repairit on your computer. Go to the Video Repair
section, then click +Add option to upload the freezing video files.

STEP 2: REPAIR THE FROZEN VIDEO FILE

Once the file is uploaded successfully, click Repair to start the repairing
process.

STEP 3: PREVIEW AND DOWNLOAD

When the repairing process finish, double-click the video to preview and check
if it can be played normally. Then, click Save to download the file locally if
you have no problem with the result.

You may feel interested in how to fix Instagram videos not playing too.

To fix your frozen video files using Repairit Online Video Repair, follow these
easy steps:

STEP 1: UPLOAD VIDEO FILE

Go to the Repairit Online Video Repair website, click the Add button to upload
the frozen video files.

STEP 2: REPAIR THE FROZEN VIDEO FILE

After uploading the corrupted video file, click Repair to start repairing. Wait
for the process to complete.

STEP 3: PREVIEW AND DOWNLOAD

When the repairing process finish, you can click the preview icon to check if
the video plays normally now. Then click Download to save it to a local
destination.

VIDEO TUTORIAL ON HOW TO FIX VIDEO KEEPS FREEZING ON COMPUTER

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