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Submitted URL: http://www.dovetailapp.com/
Effective URL: https://dovetail.com/
Submission: On October 17 via api from US — Scanned from US
Effective URL: https://dovetail.com/
Submission: On October 17 via api from US — Scanned from US
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Dovetail 3.0: Automated analysis, Channels, Ask, and RecruitLearn more Dovetail logo Product Overview PLATFORM The AI customer insights hub that drives product decisions PROJECTS Turn conversations, docs, and surveys into instant insights CHANNELS See trends from customer feedback in real-time ASK New Bring your customers to life in Slack and Microsoft Teams RECRUIT New Easily find and track research participants in one place INTEGRATIONS Connect 25+ tools to share insights with your team Dovetail 3.0 INSTANT INSIGHTS, INFINITE POSSIBILITIES Solutions Overview RESEARCH REPOSITORY A searchable AI platform for all of your insights and reports QUALITATIVE DATA ANALYSIS Uncover themes across video, audio, text, and documents USER RESEARCH AI analysis of interviews, usability tests, survey results VOICE OF CUSTOMER Automatic classification of feedback, tickets, and more Roles PRODUCT MANAGERS DESIGNERS RESEARCHERS SALES CUSTOMER SUCCESS Resources Resources WATCH A DEMO See Dovetail in action BLOG Hear from our team GUIDES Explore industry resources OUTLIER Get inspired CHANGELOG See our latest releases Company PARTNERS Take insights to new heights COMMUNITY Templates and slack group EVENTS Webinars and events CAREERS Join the Dovetail team Get help HELP CENTER Find the answers ACADEMY Learn best practices EXPERTS Receive specialized support Enterprise Pricing Customers Contact sales Go to app Log inGet Dovetail free Menu THE FASTEST WAY TO UNDERSTAND YOUR CUSTOMER Turn calls, docs, and user feedback into insights, like magic. Create a single source of truth for customer knowledge. Get Dovetail freeBook a demo Customer interviewsUsability testsDocument analysisProduct feedbackSales callsSurvey analysis Connecting the world’s greatest companies to their customers ProjectsAsk DovetailChannelsRecruit PROJECTS DATA IN, INSIGHTS OUT AI DOES THE WORK Turn customer conversations, docs, and user feedback into instant insights. Empower your org with customer knowledge to develop your strategy, influence your designs, and power your roadmap. Explore projects MAGIC ANALYSIS AI turns documents, call transcripts, survey responses, and more into actionable insights at light speed. DISCOVER INSIGHTS Empower your whole team and give them instant access to the voice of your customer where they work. DRIVE ACTION Stop siloed work and guesswork. Connect teams with real customer problems and drive innovation. Dovetail instantly reduced my workload from 100 hours down to 10 to share out customer insights. Eric Liu Product Manager ASK DOVETAIL FOR INSTANT INSIGHTS, JUST ASK DOVETAIL Bring the voice of your customer to life in Slack and Microsoft Teams. Empower anyone in your org to make customer centric decisions. Explore Ask Dovetail With Dovetail, the work we’ve done in the past is always available so that the work we do in the future isn’t redundant. Roy Olende Head of UX Research CHANNELS STAY ON TOP OF CUSTOMER FEEDBACK Channels uses AI to automatically classify mountains of support tickets, NPS scores, and reviews to help you find problems, track trends, and build better things. Explore Channels Channels has helped us uncover important themes for improvement in customer feedback without going through tens of hours of manual analysis. Rody Van Vianen Senior Product Marketing Manager RECRUIT FIND THE NEXT PERSON TO TALK TO, FAST Recruit from over 3 million verified consumers and professionals. Manage all contacts across every research project in one place. Explore Recruit Enterprise-ready POWERING DECISIONS AT THE FORTUNE 500 A scalable and secure solution trusted by the world’s leading organizations. Build a culture of customer-centricity across every team. Explore enterpriseContact sales PROTECT PRIVACY Instantly blur video, audio, and text to protect confidential data. MAP YOUR ORGANIZATION Organize work by team, product, or project with customizable folders. STANDARDIZE BEST PRACTICES Global tags and templates help to get the most value of every customer interaction. CONTROLS TO MEET ANY REQUIREMENT Custom data retention, access controls, SSO, and more make it easy to empower everyone with insights. INTEGRATES WITH YOUR TOOLS Integrate Dovetail with your team’s stack and create a powerful customer insights hub that fits seamlessly with the way you work. Explore integrations FLEXIBLE ENOUGH TO MEET EVERY TEAM’S NEEDS DesignersProduct managersResearchersSalesCustomer success FOR DESIGNERS Explore customer needs and create human-centered experiences that users love. Explore use case FOR PRODUCT MANAGERS Turn your customer conversations into insights your team will get behind. Explore use case FOR RESEARCHERS Inspire and influence your stakeholders with deep customer insights. Explore use case FOR SALES PEOPLE Turn sales conversations into actionable insights and nail your next pitch. Explore use case FOR CUSTOMER SUCCESS You know your customers better than any one. Champion their voice effortlessly and drive real impact in your team. Explore use case A WHOLE NEW WAY TO UNDERSTAND YOUR CUSTOMER IS HERE Get Dovetail freeBook a demo Get Dovetail freeBook a demo PRODUCT PlatformProjectsChannelsAsk DovetailRecruitIntegrationsEnterpriseMagicAnalysisInsightsPricingRoadmap ROLES Product managersDesignersResearchersSalesCustomer success RESOURCES Proposal builderEbooksFree toolsBlogPartnersExpertsRefer a leadProduct updatesWatch a demoOutlier SOLUTIONS Research repositoryQualitative data analysisUser researchVoice of customerThematic analysis softwareUX research platformMarket research platform COMMUNITY CustomersTemplatesSlack communityEvents TOPICS Research methodsCustomer researchUser experience (UX)Product developmentMarket researchSurveysEmployee experiencePatient experience COMPANY About us Careers15 Legal HELP Help centerDovetail AcademyContact salesRequest a demoFeedbackTrust centerStatusAPI docs PRODUCT PlatformProjectsChannelsAsk DovetailRecruitIntegrationsEnterpriseMagicAnalysisInsightsPricingRoadmap RESOURCES Proposal builderEbooksFree toolsBlogPartnersExpertsRefer a leadProduct updatesWatch a demoOutlier ROLES Product managersDesignersResearchersSalesCustomer success COMPANY About us Careers15 Legal HELP Help centerDovetail AcademyContact salesRequest a demoFeedbackTrust centerStatusAPI docs COMMUNITY CustomersTemplatesSlack communityEvents SOLUTIONS Research repositoryQualitative data analysisUser researchVoice of customerThematic analysis softwareUX research platformMarket research platform TOPICS Research methodsCustomer researchUser experience (UX)Product developmentMarket researchSurveysEmployee experiencePatient experience © Dovetail Research Pty. 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