help.staples.ca Open in urlscan Pro
104.16.51.111 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://trk.klclick.com/ls/click?upn=licKyYicjDdrrDZqZOyUMh8c4EjM1qJWWG3PX4YPsR0zl6mVsNhrUXGv9r0KfG1Jk1n-2BiSPfHlFRiWo9Q...
Effective URL:
https://help.staples.ca/hc/en-us/articles/360026190651-What-are-your-return-refund-policies-?mi_ecmp=01GRBWVMSNRT1KWSZ3K...
Submission: On February 17 via api (February 17th 2023, 5:54:11 pm UTC) from US — Scanned from DE

Summary HTTP 49 Redirects Links 7 Behaviour Indicators

Summary

This website contacted 6 IPs in 2 countries across 6 domains to perform 49 HTTP transactions. The main IP is 104.16.51.111, located in and belongs to CLOUDFLARENET, US. The main domain is help.staples.ca.
TLS certificate: Issued by R3 on December 30th 2022. Valid for: 3 months.

This is the only time help.staples.ca was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	2600:9000:214... 2600:9000:214f:3e00:14:c8fd:7700:93a1	16509 (AMAZON-02) (AMAZON-02)
6	104.16.51.111 104.16.51.111	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1 37	104.18.72.113 104.18.72.113	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1 5	104.16.53.111 104.16.53.111	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	18.66.115.169 18.66.115.169	16509 (AMAZON-02) (AMAZON-02)
1	52.35.77.195 52.35.77.195	16509 (AMAZON-02) (AMAZON-02)
49	6

1 2600:9000:214f:3e00:14:c8fd:7700:93a1 (United States) 1 redirects

ASN16509 (AMAZON-02, US)

trk.klclick.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 104.16.51.111 (None, )

ASN13335 (CLOUDFLARENET, US)

help.staples.ca	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

37 104.18.72.113 (None, ) 1 redirects

ASN13335 (CLOUDFLARENET, US)

static.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
p23.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
theme.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets.zendesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
ekr.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 104.16.53.111 (None, ) 1 redirects

ASN13335 (CLOUDFLARENET, US)

staplescanada.zendesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.66.115.169 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-115-169.fra56.r.cloudfront.net

cdn.segment.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.35.77.195 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-35-77-195.us-west-2.compute.amazonaws.com

api.segment.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
36	zdassets.com static.zdassets.com — Cisco Umbrella Rank: 1881 p23.zdassets.com — Cisco Umbrella Rank: 36267 theme.zdassets.com — Cisco Umbrella Rank: 10499 ekr.zdassets.com — Cisco Umbrella Rank: 2160	892 KB
6	zendesk.com 2 redirects assets.zendesk.com — Cisco Umbrella Rank: 7756 staplescanada.zendesk.com — Cisco Umbrella Rank: 289229	3 KB
6	staples.ca help.staples.ca	38 KB
1	segment.io api.segment.io — Cisco Umbrella Rank: 997	173 B
1	segment.com cdn.segment.com — Cisco Umbrella Rank: 1377	54 KB
1	klclick.com 1 redirects trk.klclick.com — Cisco Umbrella Rank: 11881	608 B
49	6

	Domain	Requested by
24	static.zdassets.com	help.staples.ca static.zdassets.com
9	theme.zdassets.com	help.staples.ca theme.zdassets.com p23.zdassets.com
6	help.staples.ca	static.zdassets.com help.staples.ca
5	staplescanada.zendesk.com	1 redirects static.zdassets.com
2	p23.zdassets.com	help.staples.ca
1	api.segment.io	cdn.segment.com
1	ekr.zdassets.com	static.zdassets.com
1	cdn.segment.com	p23.zdassets.com
1	assets.zendesk.com	1 redirects
1	trk.klclick.com	1 redirects
49	10

This site contains links to these domains. Also see Links.

Domain
www.staples.ca
staplescanada.zendesk.com
twitter.com
www.facebook.com
www.youtube.com
www.pinterest.ca

Subject Issuer	Validity	Valid
help.staples.ca R3	`2022-12-30` - `2023-03-30`	3 months	crt.sh
zdassets.com Cloudflare Inc ECC CA-3	`2022-11-10` - `2023-11-09`	a year	crt.sh
*.segment.com Amazon	`2022-12-13` - `2024-01-12`	a year	crt.sh
staplescanada.zendesk.com Cloudflare Inc ECC CA-3	`2022-06-08` - `2023-06-08`	a year	crt.sh
*.segment.io Amazon RSA 2048 M01	`2023-02-10` - `2024-02-10`	a year	crt.sh

This page contains 3 frames:

Primary Page: https://help.staples.ca/hc/en-us/articles/360026190651-What-are-your-return-refund-policies-?mi_ecmp=01GRBWVMSNRT1KWSZ3KX35CJ0A&utm_source=Klaviyo%20-%20Campaigns&utm_medium=email&utm_campaign=2023.02.17%20-%20Buy%20More%20Save%20More%20-%20Core%20Business%20%28EN%29%20%2801GRBWVMS7KZZGZR1X7MFDKQJT%29&utm_id=Flexible%20return%20policy%20to%20let%20you%20shop%20with%20confidence.&mi_u=01FJF7FBM2MF5WW2TJBY19MR2R&_kx=8S2UN7myFVHcQwp1CDuINHIErgSOu3429WEHUbsC77c%3D.H5Zgkx
Frame ID: A3833CF07736BEEC3AD0D06F2994F598
Requests: 33 HTTP requests in this frame

Frame: https://help.staples.ca/cdn-cgi/challenge-platform/h/g/scripts/alpha/invisible.js?ts=1676649600
Frame ID: 7FAAD203BB1622B9111FF572A67584CD
Requests: 3 HTTP requests in this frame

Frame: https://static.zdassets.com/web_widget/latest/web-widget-framework-8c45d598650b92391c71.js
Frame ID: 615923C25A0E1F0F20B9808EE5285355
Requests: 13 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Return & Refund Policy – Help Centre

Page URL History Show full URLs

https://trk.klclick.com/ls/click?upn=licKyYicjDdrrDZqZOyUMh8c4EjM1qJWWG3PX4YPsR0zl6mVsNhrUXGv9r0KfG1... HTTP 302
https://help.staples.ca/hc/en-us/articles/360026190651-What-are-your-return-refund-policies-?mi_ecmp... Page URL

Detected technologies

React (JavaScript Frameworks) Expand

Overall confidence: 100%
Detected patterns

react(?:-with-addons)?[.-]([\d.]*\d)[^/]*\.js

Segment (Analytics) Expand

Overall confidence: 100%
Detected patterns

cdn\.segment\.com/analytics\.js

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery[.-]([\d.]*\d)[^/]*\.js
jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

49
Requests

94 %
HTTPS

17 %
IPv6

6
Domains

10
Subdomains

6
IPs

2
Countries

986 kB
Transfer

3657 kB
Size

6
Cookies

7 Outgoing links

These are links going to different origins than the main page.

URL: https://www.staples.ca/

Search URL Search Domain Scan URL

URL: https://www.staples.ca/a/content/return
Title: HERE

Search URL Search Domain Scan URL

URL: https://staplescanada.zendesk.com/hc/en-us/categories/360001704892-Policies-Legal
Title: Policies and Legal

Search URL Search Domain Scan URL

URL: https://twitter.com/StaplesCanada

Search URL Search Domain Scan URL

URL: https://www.facebook.com/StaplesCanada/

Search URL Search Domain Scan URL

URL: https://www.youtube.com/channel/UCBkX-7zh1zPreiLXkpQfyJw

Search URL Search Domain Scan URL

URL: https://www.pinterest.ca/staplescanada/

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://trk.klclick.com/ls/click?upn=licKyYicjDdrrDZqZOyUMh8c4EjM1qJWWG3PX4YPsR0zl6mVsNhrUXGv9r0KfG1Jk1n-2BiSPfHlFRiWo9Qg7SahHZW0SNiZwIEGLL0wgHoZbjA-2FhYfUGUH-2BuW8JmKTYnzEweOrOkqDzgpfU0Ao5IAUGUFYzbATSpwVUn4295KzoSN8Ed-2BqgZNw7XdLcKkmAfd8bgf9zBZJ30tPEv-2FqutJNuhdZemK2sBRkxW5CoTPDSUHmLR7ig8mosrEM8377wHVbHx6IAMIUHQRI3E-2BHoqI8shBiOOZdc5TaP-2FNxSAytq0Y8NBtHi6qB9jY38Ut0xZl1Z-2FVYa33NT2MmJFBSAzAz03Ue7hntii2S-2BlCLNp9LiiuKdM-2FwaaIAF0i09EwvkPinOGNAwOerOZZe-2BpyD0Bajr-2FWDjn6tgl69b0PswUouphl8z8pifxoflr0gi5I37kdKXnsBc9s7jFd6qt2Vv02aTmBVG3jzfF2tJJNNHVr20D7HKNi1JPqmu3ktAn6xIfypq4I61B677iTDhQrq-2FAMeZbX052qTOtwgCS9anuyVEemwDDWg3acpiLktHV0wUK-2Fyn-2BC4p6t-2BR2-2BEmrgtJF4CncbSHtAukZFq-2FFbB3gYxU57YWUzcVmI0UKE-2FWj4R1aahv-x_gGXY2bD6lLI7fgqAV9bYDSeafb-2FA5wwqmxlKMC6Wm64kQgMNHsn6VsF9LDi31ss-2FusmhiiTftR-2BejCZKYiXS7026Qu4iVsjJ2XslqX2MCmqAljr16Q5TBYI1VbGgK1IxVZINUZ71BfZQw3SAfH58yLygDddJcOh5B5bnY6O-2F6LQpO7dNtRYDwclDmBbLBzPuubV3FaOSh1QdgFlj3dpDi1DZKvGaCVEuS6KumPlSriTFN4VnFhWaM4SebLm44bXR1rJFZpBtMo-2FISoAg1KzzNiiRzIAomD-2BrXnj8X9hDz3gMOdCO2bHdOhWjan497hckKIBl5MPmXiROQLRF1iC6uauw2kapmosnNp2BGTx04iu2DbDnLQSPpai2ny7nB4ctzNRyuKfECnfPDiJf8vrRj-2FaLga4-2FFGtwtPKB2msTMmIgFomHLzcPyB8CQ7-2Fmml-2Fg HTTP 302
https://help.staples.ca/hc/en-us/articles/360026190651-What-are-your-return-refund-policies-?mi_ecmp=01GRBWVMSNRT1KWSZ3KX35CJ0A&utm_source=Klaviyo%20-%20Campaigns&utm_medium=email&utm_campaign=2023.02.17%20-%20Buy%20More%20Save%20More%20-%20Core%20Business%20%28EN%29%20%2801GRBWVMS7KZZGZR1X7MFDKQJT%29&utm_id=Flexible%20return%20policy%20to%20let%20you%20shop%20with%20confidence.&mi_u=01FJF7FBM2MF5WW2TJBY19MR2R&_kx=8S2UN7myFVHcQwp1CDuINHIErgSOu3429WEHUbsC77c%3D.H5Zgkx Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 5

https://assets.zendesk.com/assets/apps/conditional_fields/latest/helpcenter.js HTTP 302
https://static.zdassets.com/conditional_fields_app_hc/latest/helpcenter.js

Request Chain 13

https://staplescanada.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
https://static.zdassets.com/auth/d45e11e2da81e75fb2c3e2ee3081e4b450dabc46/v2/host-without-iframe.js

49 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request 360026190651-What-are-your-return-refund-policies- Show response
help.staples.ca/hc/en-us/articles/
Redirect Chain

https://trk.klclick.com/ls/click?upn=licKyYicjDdrrDZqZOyUMh8c4EjM1qJWWG3PX4YPsR0zl6mVsNhrUXGv9r0KfG1Jk1n-2BiSPfHlFRiWo9Qg7SahHZW0SNiZwIEGLL0wgHoZbjA-2FhYfUGUH-2BuW8JmKTYnzEweOrOkqDzgpfU0Ao5IAUGUFYz...
https://help.staples.ca/hc/en-us/articles/360026190651-What-are-your-return-refund-policies-?mi_ecmp=01GRBWVMSNRT1KWSZ3KX35CJ0A&utm_source=Klaviyo%20-%20Campaigns&utm_medium=email&utm_campaign=2023...

48 KB
14 KB

364ms
319ms

Document
text/html

104.16.51.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://help.staples.ca/hc/en-us/articles/360026190651-What-are-your-return-refund-policies-?mi_ecmp=01GRBWVMSNRT1KWSZ3KX35CJ0A&utm_source=Klaviyo%20-%20Campaigns&utm_medium=email&utm_campaign=2023.02.17%20-%20Buy%20More%20Save%20More%20-%20Core%20Business%20%28EN%29%20%2801GRBWVMS7KZZGZR1X7MFDKQJT%29&utm_id=Flexible%20return%20policy%20to%20let%20you%20shop%20with%20confidence.&mi_u=01FJF7FBM2MF5WW2TJBY19MR2R&_kx=8S2UN7myFVHcQwp1CDuINHIErgSOu3429WEHUbsC77c%3D.H5Zgkx

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

51e2e06c1eef03ac7ed98a0d0b293f5dfff917e65a7c14571b228d0e8ee7174b

Security Headers

Name	Value
Strict-Transport-Security	max-age=259200;
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

cache-control: max-age=0, public
cf-cache-status: MISS
cf-ray: 79b062e31d5b9118-FRA
content-encoding: br
content-language: en-us
content-type: text/html; charset=utf-8
date: Fri, 17 Feb 2023 17:54:06 GMT
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol: HTTP/1.1 always
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=%2Bvy3YRYCHd6%2BN1DybxN5uiE5Yp0Ty%2BTBWQSu%2Bv4UPzFnX0CHD9sL%2FS172d6m8GZBj60Apx0zJbHilxFdhWTANZgcgposHC7Hp40eyM12K3uhK3OyyUvgY1rGJSNaB%2BPPEQ%3D%3D"}],"group":"cf-nel","max_age":604800}
server: cloudflare
strict-transport-security: max-age=259200;
vary: Accept-Encoding
x-frame-options: SAMEORIGIN
x-request-id: 79b062e331aa9118-FRA
x-runtime: 0.139069
x-ua-compatible: IE=edge
x-xss-protection: 1; mode=block
x-zendesk-origin-server: help-center-unicorn-76c7b8dd49-zghqz
x-zendesk-processed-host-header: help.staples.ca

Redirect headers

content-length: 518
content-type: text/html; charset=utf-8
date: Fri, 17 Feb 2023 17:54:05 GMT
location: https://help.staples.ca/hc/en-us/articles/360026190651-What-are-your-return-refund-policies-?mi_ecmp=01GRBWVMSNRT1KWSZ3KX35CJ0A&utm_source=Klaviyo%20-%20Campaigns&utm_medium=email&utm_campaign=2023.02.17%20-%20Buy%20More%20Save%20More%20-%20Core%20Business%20%28EN%29%20%2801GRBWVMS7KZZGZR1X7MFDKQJT%29&utm_id=Flexible%20return%20policy%20to%20let%20you%20shop%20with%20confidence.&mi_u=01FJF7FBM2MF5WW2TJBY19MR2R&_kx=8S2UN7myFVHcQwp1CDuINHIErgSOu3429WEHUbsC77c%3D.H5Zgkx
server: nginx
via: 1.1 7549433a09d06354ea864d169b689e50.cloudfront.net (CloudFront)
x-amz-cf-id: MgoRcOJbpnnXc92SV68Q4meO8uhMTIIU7BW3ihYr6p8220gRoXIHWw==
x-amz-cf-pop: FRA53-C1
x-cache: Miss from cloudfront
x-robots-tag: noindex, nofollow

GET
H2 200 application-2cf4ebf5037c9419ebc68104b11bc22a.css
static.zdassets.com/hc/assets/ 51 KB
9 KB 40ms
22ms Stylesheet
text/css 104.18.72.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/application-2cf4ebf5037c9419ebc68104b11bc22a.css

Requested by

Host: help.staples.ca
URL: https://help.staples.ca/hc/en-us/articles/360026190651-What-are-your-return-refund-policies-?mi_ecmp=01GRBWVMSNRT1KWSZ3KX35CJ0A&utm_source=Klaviyo%20-%20Campaigns&utm_medium=email&utm_campaign=2023.02.17%20-%20Buy%20More%20Save%20More%20-%20Core%20Business%20%28EN%29%20%2801GRBWVMS7KZZGZR1X7MFDKQJT%29&utm_id=Flexible%20return%20policy%20to%20let%20you%20shop%20with%20confidence.&mi_u=01FJF7FBM2MF5WW2TJBY19MR2R&_kx=8S2UN7myFVHcQwp1CDuINHIErgSOu3429WEHUbsC77c%3D.H5Zgkx

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

d113404dd6c9f089c6e58bf92f8046b41bfe192da45fc303b457453eb49c41dc

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.staples.ca/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Fri, 17 Feb 2023 17:54:06 GMT
x-amz-version-id: luXxVfYvgko8qmuQcXaOVYV06WqP5JKL
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-request-id: KXD0W7BT5V3KQXB2
age: 216355
x-amz-server-side-encryption: AES256
x-amz-replication-status: COMPLETED
x-amz-id-2: usWAYeRTPNyby0KqD09wd8Uc6MAX1fD8VKEKJQ9vtSaODIoHpo7PnQn9i7lDm+Z+tJcB+9qCYfQ=
last-modified: Tue, 31 Jan 2023 14:52:00 GMT
server: cloudflare
etag: W/"74cca70bce3b2f45322b4af2a7201f21"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=l%2FpAJpO2Dggk6ke1eXJn33%2FE5EoyxVKzb%2FytTl5uwmlENRy9gXfLvqipF9tPizb4TLd%2FRsd9Tw0crRZHuk2g1AEVAj4qMAn1qr%2FI5Z5OPHOQC%2BvBOaJRCUMSSv4UeY7vP%2FLrTZw%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/css
cache-control: public, max-age=604800
cf-ray: 79b062e54f0a373d-FRA

GET
H2 200 theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
static.zdassets.com/hc/assets/ 9 KB
3 KB 44ms
26ms Stylesheet
text/css 104.18.72.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

836316444e9cede5ce83cfe98734b9c8ab27192a9634a59b82c118a8e6792037

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.staples.ca/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Fri, 17 Feb 2023 17:54:06 GMT
x-amz-version-id: JU8DBFgS3icawsx0XWgvgsKG6kWnZBYf
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-request-id: KY5H2NQT3400VHP2
age: 216348
x-amz-server-side-encryption: AES256
x-amz-replication-status: COMPLETED
x-amz-id-2: DAhGBIU1HJ9Hr+T9KDjnfk/SjFnMtxIogQIe4UC/IIabSTi6/gHYgLWSNSrgbzDXvD+E8hkhgmo=
last-modified: Tue, 31 Jan 2023 14:52:16 GMT
server: cloudflare
etag: W/"359c3fce9769020f14763e4e3615597d"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=OwP8AgWNUD5SRiDo43d2TNOU5wh0Uaz2QL5y3ckEzOrc3MsbumretqPn%2F80O2dNJOwxoH8RYH94dVn4kPLoVb15I3koHoKNj58%2B1X9hn9lTw5jtr1%2F%2Bz07YDIdwkPPFi6qO5JVI%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/css
cache-control: public, max-age=604800
cf-ray: 79b062e54f0b373d-FRA

GET
H2 200 style.css
p23.zdassets.com/hc/theming_assets/2468137/360001561832/ 14 KB
4 KB 58ms
20ms Stylesheet
text/css 104.18.72.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://p23.zdassets.com/hc/theming_assets/2468137/360001561832/style.css?digest=12470208141079

Requested by

Protocol

Security

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Server

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109 KB 27ms
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application/javascript 104.18.72.113
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7 KB 17ms
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GET
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6 KB 18ms
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https://static.zdassets.com/web_widget/latest/classic/web-widget-locales/classic/en-us-json-da42c7a.js

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Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/latest/classic/web-widget-classic-da42c7a.js

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GET
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static.zdassets.com/web_widget/latest/classic/ Frame 6159 202 KB
51 KB 26ms
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GET
H2 200 embeddable_blip
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0 304ms
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Full URL: https://staplescanada.zendesk.com/embeddable_blip?type=performance&data=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
Requested by: Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/latest/web-widget-framework-8c45d598650b92391c71.js
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash

Request headers

accept-language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Fri, 17 Feb 2023 17:54:07 GMT
cf-cache-status: MISS
last-modified: Fri, 17 Feb 2023 17:54:07 GMT
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server: cloudflare
x-zendesk-zorg: yes
vary: Origin, Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=v3CRHfJlJNmZDoFmVUun%2Filfcc3WFpxB3BzDyEHBcklUTiuY91arH0yeJjoUwabtclnruGBpGCduHmCMvueDdUuTzYpMYoNni%2B4i7l7xLvukKeEbAT29%2Bu6UHBrZ5hLcY575%2BSZPans%2BNG0%3D"}],"group":"cf-nel","max_age":604800}
access-control-allow-origin: *
accept-ranges: bytes
cf-ray: 79b062ee0a573631-FRA
content-length: 0
x-request-id: 79b062ee0a573631-FRA

GET
H2 200 web-widget-chat-incoming-message-notification-da42c7a.js Show response
static.zdassets.com/web_widget/latest/classic/ Frame 6159 208 B
562 B 17ms
17ms Script
application/javascript 104.18.72.113
CLOUDFLARENET

General

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Full URL

https://static.zdassets.com/web_widget/latest/classic/web-widget-chat-incoming-message-notification-da42c7a.js

Requested by

Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/latest/classic/web-widget-classic-da42c7a.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

53be1dac57456d1c758599183b9f5b14c95fe22ea6bc0ee70da5d989ef8a9407

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Fri, 17 Feb 2023 17:54:07 GMT
x-amz-version-id: SOG15wU24WkF1xHvW9PZxnELOEJBQO5y
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-request-id: 6DMW0ZQHB2PYJ9CS
age: 311196
x-amz-server-side-encryption: AES256
x-amz-replication-status: COMPLETED
x-amz-id-2: Ak0jovdIzS2ngHlctP1tiJZy8ykEKBSDCmgUstkYxntEUZUj8Ks+mB2qwG8/GbOgb/vdMCXX/VQ=
last-modified: Mon, 13 Feb 2023 22:38:20 GMT
server: cloudflare
etag: W/"659635f5ad1b6653645380f46aa42236"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=iyw9X7n1pGtGyts9GWi2lUAoD9guxds3zjGRmMOucWnv%2BYGiCeT2IpVrrwY0iPny6Kh2c9PWJ6OdnVapM8yyqyxn8NHbKdeWc5YnoFRse%2Bwho3U0iF%2BsLskTxIBhfBm9101tPts%3D"}],"group":"cf-nel","max_age":604800}
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=31536000
cf-ray: 79b062ef8995373d-FRA
expires: Tue, 13 Feb 2024 22:38:19 GMT

GET
H2 206 fda6cd35495c75f83508d9d2e77ee33d.mp3
static.zdassets.com/web_widget/latest/classic/ Frame 6159 19 KB
20 KB 20ms
20ms Media
audio/mpeg 104.18.72.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/web_widget/latest/classic/fda6cd35495c75f83508d9d2e77ee33d.mp3

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

97e5b0b6cfc2ba9815028429c069631ba12b294aa7419d1ea130accd0adc2d46

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer
Accept-Encoding: identity;q=1, *;q=0
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36
Range: bytes=0-

Response headers

date: Fri, 17 Feb 2023 17:54:07 GMT
x-amz-version-id: lEbeljIbyqQWeGPb7h6AJ1jxqRMGZ6D5
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-request-id: DP2JA2MYR5HJM902
age: 1190782
x-amz-server-side-encryption: AES256
Content-Range: bytes 0-19697/19698
x-amz-replication-status: COMPLETED
Content-Length: 19698
x-amz-id-2: Q6YYjmuaGVUts0pb1BLHlzxlb6Ytw1ZOTgQc9/XVypKjB8hj5jZLjX6Ekn6A+t570eSUmN/XlV8=
last-modified: Fri, 03 Feb 2023 05:22:49 GMT
server: cloudflare
etag: "f11ce9e8f40a392830217253fe75d6de"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=gcGvetA0R63aAl%2B%2BLJAtae4nNE%2FASQjvwN6hYGPN0rivNq0%2FATQ9ToYg2%2FNr5zeW1xnGNpYcEg874mcLj4U%2BQZHcqIwAh%2BpYmdW5Y3pajafUSX%2Baj9f6diKVM1IP2xAffQjoAm0%3D"}],"group":"cf-nel","max_age":604800}
content-type: audio/mpeg; charset=utf-8
cache-control: public, max-age=31536000
cf-ray: 79b062efea34373d-FRA
expires: Sat, 03 Feb 2024 05:22:48 GMT

GET
H2 200 03d42d4af1b4196e6048f823336e065089cad34c.woff
theme.zdassets.com/theme_assets/2468137/ 24 KB
25 KB 34ms
34ms Font
application/font-woff 104.18.72.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://theme.zdassets.com/theme_assets/2468137/03d42d4af1b4196e6048f823336e065089cad34c.woff

Requested by

Host: p23.zdassets.com
URL: https://p23.zdassets.com/hc/theming_assets/2468137/360001561832/style.css?digest=12470208141079

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

17959ab20da4da468ba6eaaa77f870926a3c570cfc166f00131d9df12f9f3ac8

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://p23.zdassets.com/
Origin: https://help.staples.ca
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Fri, 17 Feb 2023 17:54:08 GMT
x-amz-version-id: lOZmqv6pxxFXBapJuvBwr2.bx72LJjla
via: 1.1 eeb2f3ca588ea4437f4b97ed276a6664.cloudfront.net (CloudFront)
cf-cache-status: MISS
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-cf-pop: FRA56-P4
x-amz-server-side-encryption: AES256
content-encoding: br
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
last-modified: Mon, 22 Apr 2019 21:48:37 GMT
server: cloudflare
etag: W/"170939aca77a7f972a056e2c0d132933"
access-control-max-age: 86400
access-control-allow-methods: HEAD, GET
content-type: application/font-woff
access-control-allow-origin: *
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=mlfEfEFzP7K4k0B43p%2Bc979AleKFgfZ4MPlIV5fnaPEqY6I1xPf8Wwg7tmRktDqXGGlSc5YGef%2BG20AeaxTqVhpMHwOlTRiVOdv2oHNtXFi6Se2e30uGHg0fv2FJwnMM60FPHw%3D%3D"}],"group":"cf-nel","max_age":604800}
cache-control: public, max-age=86400
vary: Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
cf-ray: 79b062f02cf0909c-FRA
x-amz-cf-id: M39Por1QWjG_D8w-p0qUyNDADQnlFnotNH77ZQaeOXMiGXl-dpl8rA==

Verdicts & Comments Add Verdict or Comment

36 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

6 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.help.staples.ca/	1969-12-31 23:59:59	Name: __cfruid Value: fe8266334d8591cad27757a78c7996512adf40aa-1676656446
.staplescanada.zendesk.com/	1969-12-31 23:59:59	Name: __cfruid Value: fe8266334d8591cad27757a78c7996512adf40aa-1676656446
.help.staples.ca/	1970-01-20 09:44:18	Name: __cf_bm Value: BjqrGZptYwMU7CjAsKABuuBvhqHxJohAm2Gvu1whdD4-1676656447-0-AX9QdhfstMPumhLtLIPcdGHncphn5Jc/SZLydC/M+XV5w5cz9b+BOn8yqjPvM9ifNIHl+p4gcuyCDRUiCxYUcVsuaLIkMJcsqxuOagQBl8pdqP+o2+3QX82gzafmx13Pksnobks8Fj8bE5RjhkuMYLI=
.staples.ca/	1970-01-20 18:29:52	Name: ajs_anonymous_id Value: %22b45ee92c-8603-4b8a-8bad-2885389ad1c2%22
widget-mediator.zopim.com/	1970-01-20 09:54:21	Name: AWSALBCORS Value: 2QWFfP431mYd8FIYPlpH5UKCHp9gYPwy71kGC920i6e9fPrL1PdnnF750T52yxRqW1dWUl1yKg88m93ROvurUpXjQSUpDp0cp8EUR7W81r231RsfiabA6Cjdj+ck
.staples.ca/	1970-01-20 18:29:52	Name: __zlcmid Value: 1ETlbqYYh57umKo

2 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
network	error	URL: https://theme.zdassets.com/fonts/tt_norms_regular-webfont.woff Message: Failed to load resource: the server responded with a status of 403 ()
network	error	URL: https://theme.zdassets.com/fonts/tt_norms_regular-webfont.woff2 Message: Failed to load resource: the server responded with a status of 403 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=259200;
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api.segment.io
assets.zendesk.com
cdn.segment.com
ekr.zdassets.com
help.staples.ca
p23.zdassets.com
staplescanada.zendesk.com
static.zdassets.com
theme.zdassets.com
trk.klclick.com
104.16.51.111
104.16.53.111
104.18.72.113
18.66.115.169
2600:9000:214f:3e00:14:c8fd:7700:93a1
52.35.77.195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help.staples.ca Open in urlscan Pro 104.16.51.111 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

49 Requests

94 %HTTPS

17 %IPv6

6 Domains

10 Subdomains

6 IPs

2 Countries

986 kBTransfer

3657 kBSize

6 Cookies

7 Outgoing links

Page URL History

Redirected requests

49 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

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Redirect headers

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help.staples.ca Open in urlscan Pro
104.16.51.111 Public Scan

Screenshot
Live screenshot

Full Image

49
Requests

94 %
HTTPS

17 %
IPv6

6
Domains

10
Subdomains

6
IPs

2
Countries

986 kB
Transfer

3657 kB
Size

6
Cookies

49 HTTP transactions
0 data transactions