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Cookie Policy
This website uses cookies to ensure the best user experience, these are classed
as essential. We also use some cookies to support our marketing, these are
optional. If you are happy to accept all optional cookies, please click allow.
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WHO WE WORK WITH

 * Banks
 * Corporates
 * Partners


OUR PLATFORM




OUR SUPPLY CHAIN FINANCE SOLUTIONS

 * Buyer led
   * Payables Finance
   * Dynamic Discounting
 * Seller led
   * Trade Receivables Securitisation
   * Trade Receivables Finance


WHO WE ARE

 * Work at Demica
 * Careers
 * Our Team


RESOURCES

 * Blogs
 * News
 * Webinars
 * Customer Stories
 * Whitepapers


SEARCH

Enter a keyword & select a suggestion or manually search by entering any
keyword.



Suggestions

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Reset search
View all results

Contact us
Who we work with
 * Banks
 * Corporates
 * Partners

Our Platform
Our supply chain finance solutions
 * Buyer led
   * Payables Finance
   * Dynamic Discounting
 * Seller led
   * Trade Receivables Securitisation
   * Trade Receivables Finance

Who we are
 * Work at Demica
 * Careers
 * Our Team

Resources
 * Blogs
 * News
 * Webinars
 * Customer Stories
 * Whitepapers


PRIVACY POLICY

Demica Privacy policy

Demica Limited (“Demica”, “we”, “us”, “our”), respects your privacy. This
Privacy Policy (the “Policy”) describes how we process your personal data and
the rights you have in relation to your personal data. We act as a controller
for the processing activities described in this Policy. Please read this Policy
carefully in order to understand how we process your personal data. Our contact
details are set out in Section 12 of this Policy.

1. Scope of Policy

This Policy applies to personal data we collect and process about individuals:
(i) who visit our website; (ii) who visit our offices; (iii) who are employed or
otherwise engaged by our service providers or professional advisors; and (iv)
with whom we have contact for business-related purposes.

This Policy does not apply to: (i) personal data we process in our capacity as a
processor; (ii) personal data we collect and process about job applicants or our
employees; and/or (iii) the processing of personal data by any third party,
including through any application or content (including advertising) that may
link to or be available from our website.

If you are an organization (for example, a client, business associate, service
provider, professional advisor), we would ask that you provide this Policy to
individuals who have or have had dealings with us on your behalf.

This Policy should be read together with any additional notice that we may
provide to you when we collect or otherwise process your personal data.

2. What personal data do we process and why

(i) Individuals who visit our website

What personal data do we process? Why do we process your personal data? In
reliance on which legal basis do we process your personal data? Name and email
address



Other personal data voluntarily disclosed to us in communications

To respond to your queries, complaints or other communications It is in our
legitimate interest to ensure we answer your questions and complaints
efficiently and effectively for ongoing business administration



 

To the extent your request relates to the provision of our services to you under
our Terms of Use our processing is necessary to conclude / perform such contract
entered into with you

 

Cookies To personalise your visit to this website and to assist you while you
use this website



 

We process personal data as necessary to conclude and perform our contract with
you i.e., our Terms of Use



 

It is in our legitimate interest and in turn, your interests to make your
experience of our products and services efficient and effective

 

Cookies To improve this website by helping Demica understand who uses this
website



 

It is in our legitimate interest and in turn, your interests to measure the use
of our website in order to inform and improve products and services



 

Name, email address and telephone number



Cookies

To provide any entity with which you are affiliated (e.g., your employer) with
services requested from Demica



 

It is in our legitimate interest to provide services to any entity with which
you are affiliated to ensure we meet our contractual obligations in this regard



 

Name and email address



Other personal data voluntarily disclosed to us in such surveys

To obtain your feedback on and improve the services you have requested of Demica
including, without limitation, via surveys hosted by third parties



 

It is in our legitimate interest  and in turn, your interests, to seek and
receive customer feedback in order to improve the services we provide Name and
email address To provide you with news and general information about other
Demica products, services and events



 

We have a legitimate interest to carry out direct marketing activities.



If applicable law requires that we receive your consent before we send you
certain types of marketing communications, we will only send you those types of
communications after receiving your consent. If you wish to stop receiving
marketing or market research communications from us you can unsubscribe via the
link at the bottom of the relevant marketing e-mail or contact us using the
contact details below.

 

We may also process your personal data for other purposes as detailed in Section
3 below.

Sources of personal data: We will collect the above personal data directly from
you when you visit our website.

Cookies: As is now common with most websites, our website uses cookies and may
use other online tracking tools (e.g., web beacons) to automatically collect
information about your location, your use of the websites, or other websites you
may visit after ours. Cookies are small data files generated by a website and
saved by your web browser. They are used to help users navigate websites
efficiently as well as to provide information to the owner of the websites. To
find out more about what cookies we use and how we use them, please consult our
Cookies Policy here.

(ii) Individuals who visit our offices

What personal data do we process? Why do we process your personal data? In
reliance on which legal basis do we process your personal data? –          Name,
contact details and company information



–          Video images from CCTV (entry and exit only)

–          Health data to assist in the control of infectious diseases (such as
Covid-19)

–          Other personal data voluntarily disclosed to us in communications

To keep our offices and personnel secure.



 

It is in our legitimate interest to process such data to manage our business
operations.



The processing may be necessary to comply with our legal obligations including,
those in relation to health and safety.

 

We may also process your personal data for other purposes as detailed in Section
3 below.

Sources of personal data: We will collect the above personal data directly from
you or from the company with which you are affiliated (e.g., your employer).

(iii) Individuals who are employed or engaged by our service providers or
professional advisors

What personal data do we process? Why do we process your personal data? In
reliance on which legal basis do we process your personal data? Name, contact
details, job title and company information



–          Visual images and photographs

–

Other personal data voluntarily disclosed to us in communications

To arrange calls / meetings with you or others at your company



For security reasons (CCTV) and video calls

It is in our legitimate interest to properly operate, manage, improve and
administer our business and to minimise any unintended disruption or risk
thereto



 

Name, contact details, job title and company information Conduct our business
including to enter into contracts with entities you are affiliated with (e.g.,
your employer) It is in our legitimate interest to receive services from any
entity with which you are affiliated to ensure we meet our contractual
obligations in this regard



 

Name, contact details, job title and company information Manage our
relationships with service providers and professional advisors (e.g.,
record-keeping)



 

It is in our legitimate interest to properly operate, manage, improve and
administer our business and to minimise any unintended disruption or risk
thereto



 

Name, contact details, job title and company information



Data concerning your criminal convictions or offences if this is revealed to us
when we perform anti-money laundering, KYC or background checks.

 

To comply with our legal obligations including to carry out anti-money
laundering, KYC and background checks (including when required by our contracts
with our clients).



 

The processing may be necessary to comply with our AML/KYC legal obligations



 

We may also process your personal data for other purposes as detailed in Section
3 below.

Sources of personal data: We will collect the above personal data directly from
you or from the company with which you are affiliated (e.g., your employer).
With respect to data concerning your criminal convictions or offences, we may
obtain this data from third party sources (for example, disclosure and barring
check databases).

(iv) Individuals with whom we have contact for business-related purposes

What personal data do we process? Why do we process your personal data? In
reliance on what legal basis do we process your personal data? Name, contact
details, job title and company information



Visual images and photographs

Other personal data voluntarily disclosed to us in communications

To arrange and attend calls / meetings with you or others at your company



For security reasons (CCTV) and video calls

It is in our legitimate interest to properly operate, manage, improve and
administer our business and to minimise any unintended disruption or risk
thereto Name, contact details, job title and company information To conduct our
business including, entering into contracts with any entity with which you are
affiliated (e.g., your employer)



 

It is in our legitimate interest to provide services to any entity with which
you are affiliated to ensure we meet our contractual obligations in this regard



 

Name, contact details, job title and company information To maintain a directory
of contacts



 

We have a legitimate interest to maintain a list of business contacts in order
to manage our business



 

Name and email address To provide you with news and general information about
other Demica products, services and events We have a legitimate interest to
carry out direct marketing activities.



If applicable law requires that we receive your consent before we send you
certain types of marketing communications, we will only send you those types of
communications after receiving your consent. If you wish to stop receiving
marketing or market research communications from us you can unsubscribe via the
link at the bottom of the relevant marketing e-mail or contact us using the
contact details below

 

Name, contact details, job title and company information



Data concerning your criminal convictions or offences if this is revealed to us
when we perform anti-money laundering, KYC or background checks

To comply with our legal obligations, including anti-money laundering, KYC and
background checks (including when required by our contracts with our clients)



We may also process your personal data for other purposes as detailed in Section
3 below

 

The processing may be necessary to comply with our AML/KYC legal obligations

 

We may also process your personal data for other purposes as detailed in Section
3 below.

Sources of personal data: We will collect the above personal data directly from
you or from the company with which you are affiliated (e.g., your employer).
With respect to data concerning your criminal convictions or offences, we may
obtain this data from third party sources (for example, disclosure and barring
check databases). With respect to your name, email address, job title and
company information, we may also source this information from third party data
brokers such as, ZoomInfo which have their own privacy policies and notices.

3. For what other purposes do we process your personal data?

All personal data identified above may be processed for the following purposes
and in reliance on the following legal bases:

Purpose(s) for processing Legal bases for processing Keeping our information and
systems secure



 

 

 

It is in our legitimate interest to ensure our products and services are safe
and secure and are used in accordance with applicable terms



 

Responding to data subject requests The processing is necessary to comply with
our legal obligations under the GDPR



 

Identifying and preventing fraud and other unlawful activity It is in our
legitimate interest to prevent and address fraud, unauthorised use of our
products and services, violations of our Terms of Use and policies, or other
harmful or illegal activity



 

Preparing for, responding to, and obtaining advice in connection with,
enquiries, investigations, disputes or proceedings and disclosing personal data
in response to legal requests where we are not compelled by law to respond



 

It is in our legitimate interest (and those of certain third parties) to seek
legal advice and to protect ourselves (including our rights, personnel, property
or products), our users, clients or others, including as part of investigations,
regulatory inquiries, litigation and other disputes Business administration
including financial and statistical research and internal reporting



 

It is in our legitimate interest to properly operate, manage, improve and
administer our business, to minimise any unintended disruption or risk thereto
and in order to enable the provision of accurate and reliable reporting



 

Preparing for, and participating in, transactions



 

We have a legitimate interest to operate and improve our business



 

Training our personnel



 

It is in our legitimate interest to properly operate, manage, improve and
administer our business



 

 

4. Right to object

You have the right to object to the processing of your personal data where that
processing is carried out for Demica’s legitimate interest. Please note however
that we may not be able to fulfil this request in all instances.

5. Consequences of not providing personal data

Where we require your personal data to comply with our legal or contractual
requirements, failure to provide this information means we may not be able to
provide services to you or any entity with which you are affiliated (e.g. your
employer) and/or interact with you.

6. With whom do we share your personal data

Demica may share your personal data with, or otherwise make your personal data
available to:

(i) other Demica entities or affiliates. Your personal data can be accessed by
Demica or other entities within the Demica group where necessary, including for
the provision of services to you or any entity with which you are affiliated
(e.g. your employer);

(ii) third party service providers, including companies that provide Demica with
technical support and assistance in respect of this website or Demica’s platform
and companies engaged to market Demica products/services;

(iii) business associates (e.g. investors, lenders or financial intermediaries)
who are involved in, or considering being involved in, transactions where we are
involved;

(iv) professional advisors (e.g., accountants, lawyers or other consultants);

(v) independent public accountants and auditors;

(vi) third parties in order to comply with any law, regulation, court order,
supervisory, regulatory or similar authority, or in order to enforce or apply
the terms of use of this website or other agreements, or to protect the rights
of Demica, its customers or others; and/or

(vii) a third party that acquires all or part of Demica’s (or its affiliates’)
assets or shares, or that succeeds it in carrying on all or a part of its
business, whether by merger, acquisition, reorganisation or otherwise.

 

7. International transfers of your personal data

Personal data collected from you via this website or that Demica otherwise
collects or obtains (including from third parties) may be transferred to the
recipients described above who may be in countries located outside of the
European Economic Area (“EEA”) / UK (including in the U.S.) which do not provide
a similar or adequate level of protection to that provided by countries in the
EEA or the UK.

Your personal data will only be transferred from the EEA or the UK to a
recipient in a country that is not considered to provide an adequate level of
data protection when the transfer is in compliance with applicable data
protection and privacy laws (e.g., by entering into standard contractual clauses
or similar (“SCCs”) with the recipient, relying on the recipient’s Binding
Corporate Rules, or by relying on a derogation such as, where the transfer is
necessary for performance or a contract or the establishment or defence of legal
claims).

You can request further information in relation to international transfers
and/or a copy of the SCCs by contacting us as described in Section 12 below.

8. Your data protection rights

You have certain rights under data protection laws which may be subject to
limitations and/or restrictions, such as possible restrictions on a data
subject’s request regarding personal data that has been processed for anti-money
laundering purposes. These rights include the right to: (i) request access to
and rectification or erasure of your personal data; (ii) restrict processing or
to object to the processing of your personal data; (iii) ask for a copy, in a
digital format, of your personal data to be provided to you, or a third
party, where held by Demica; and (iv) withdraw consent to the processing of your
personal data. Withdrawing your consent does not affect the lawfulness of the
processing before the withdrawal of consent being based on consent. All such
requests should be made by contacting us as described in Section 12 below. We
will respond to your request in writing, or orally if requested, as soon as
practicable and in any event not more than within one month after receipt of
your request. In exceptional cases, we may extend this period by two months and
we will tell you why. Demica may require proof of identity in order to consider
or action your request. You also have the right to lodge a complaint about the
processing of your personal data with your local data protection authority.

9. How long we retain your personal data

We will only retain your personal data for as long as necessary to fulfil the
purposes we collected it for (as described in Sections 2 and 3 above). The
criteria used to determine the retention periods include: (i) the purposes for
which we process the personal data and whether we can achieve those purposes
through other means; (ii) the amount, type and sensitivity of personal data
collected; (iii) the potential risk of harm from unauthorized use or disclosure
of your personal data and (iv) whether Demica is subject to a legal, contractual
or similar obligation to retain the data (e.g., mandatory data retention laws,
government orders to preserve data relevant to an investigation, or data that
must be retained for the purposes of litigation or disputes). If you would like
more information about applicable data retention periods you can request this
information by contacting us as described in Section 12 below.

10. Other Websites

Our website may provide links to other third-party websites which may operate
independently from us and may have their own privacy notices or policies, which
we advise you to review. To the extent any linked websites or apps are not owned
or controlled by us, we are not responsible for their content.

11. Changes to the Policy

We will review and update this Policy as required to keep current with rules and
regulations, new technologies and security standards. We will post those changes
on our website or update the “last updated” date of the Policy. If we make a
material change to this Policy, you will be provided with appropriate notice in
accordance with applicable legal requirements.

12. Contact us

For any privacy issues, questions or complaints concerning the application of
this Policy or to exercise your rights as described in Section 8 above, you may
contact us at legal@demica.com.

Demica Limited: Bow Bells House, 1 Bread Street, London EC4M 9BE

Last updated: April 2022

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