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Home » Piano News » Piano Named Best Subscription Platform in 2021 Digiday
Technology Awards
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December 3, 2021 Alexis Fillon


PIANO NAMED BEST SUBSCRIPTION PLATFORM IN 2021 DIGIDAY TECHNOLOGY AWARDS

Piano has been named Best Subscription Platform in the 2021 Digiday Technology
Awards, which recognize companies advancing the digital media industry by
fostering technology-focused innovation.

While the COVID-19 pandemic battered many businesses, the publishing industry
experienced high growth and engagement as consumers flocked to support national
and local media outlets. As advertising dollars dwindled, these websites needed
to differentiate their revenue streams, and Piano provided a solution to
optimize reader revenue through subscription programs.

Piano enables publishers and brands to orchestrate and optimize customer
journeys across paywalls, content and personalized experiences. Successful
subscription strategies require ongoing optimization—testing content, pricing,
user journeys and more. Piano makes this process easy with its drag-and-drop
interface.

By using this tool to expand the lifecycle and value of every digital
interaction, Piano’s clients—including IBM, CNBC, Nielsen, The Wall Street
Journal, NBC Sports, Gannett, The Telegraph, the BBC, Kirin Holdings and
more—have strengthened audience engagement, increased business agility and
driven more revenue.

“We’ve entered a whole new era of opportunity for publishers and other digital
businesses as they move to not only understand the user data they’re collecting,
but then bring it to life for analysis and targeting,” said Trevor Kaufman, CEO,
Piano. “We’re uniquely positioned to help our customers solve this ‘last mile
problem’ for data — using it in real time to influence customer behavior. This
is what sets us apart for optimizing subscription conversion and retention, and
we’re proud Digiday has recognized that.”

In February 2021, Piano launched significant enhancements to its flagship
product, Composer, adding new capabilities to apply real-time propensity models,
recommend content based on performance and prevent accidental churn. The update
also prepared Piano’s platform for the impending deprecation of third-party
cookies by enabling audience segmentation and activation based on zero- and
first-party data attributes.

Piano’s complete digital experience cloud empowers every team to understand and
influence customer behavior through superior digital analytics and audience
activation tools. The platform was also recognized as Data Management Solution
of the Year in the 2021 Data Breakthrough Awards and Product of the Year in the
2020 BIG Awards for Business.

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5 months ago
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