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Form analysis
1 forms found in the DOM

GET /dxsearchresult

<form action="/dxsearchresult" method="GET" id="du-searchform">
  <input type="text" placeholder="What can we help you find?" name="q" class="sinput" id="main-search-input">
  <input type="hidden" name="currentsegmentname" value="">
  <a href="javascript:;" class="scloseicon">
                            <img src="https://www.du.ae/servlet/duaediscovery/common/discovery/common/images/global-nav/search-close-icon.svg" alt="close icon" class="img">
                        </a>
  <button type="submit" class="sbtn disabled" id="main-search-btn" disabled="disabled">Search</button>
</form>

Text Content

 * Consumer
 * Business

Accessibility

Users with hearing or visual impairments can adjust the site to their individual
needs.

 * Resize text
   A A
 * High contrast
   
 * Text speaker
   
   Listen to the content of the page by clicking on Read Speaker
   
   Listen

Search
Search
Top searched pages
 * Fast home broadband offer
 * Mobile plan offer
 * Prepaid SIM deals
 * Dubai SIM

Popular help topics
 * How can I renew my ID?
 * Understanding my bill
 * Useful short codes for my prepaid mobile
 * Pay my bill

All help topics
Consumer Business
AA عربى

Quick Pay Quick Recharge Update ID
 * Devices
   Devices and accessories
    * Apple
    * Samsung
    * All phones
    * All tablets
    * All watches
    * Gaming
    * Accessories
   
   5G Devices
    * iPhone 15 Pro
    * iPhone 15
    * Apple Watch Ultra 2
    * Galaxy S23 FE
    * Galaxy Z Flip5
    * Galaxy S24 New!
    * Galaxy S24 PlusNew!
    * All 5G Devices
   
   Most popular
    * iPhone 15 Pro Max
    * iPhone 15 Plus
    * Galaxy Z Fold5
      
    * Galaxy S24 Ultra New!
   
   iPhone 15 Pro Max at AED 205/month
   Buy now
 * Mobile Plans
   Buy postpaid plans
    * Postpaid plansNew!
    * Special numbers plans
    * Data-Only SIM
    * Phone + Plans
    * Upgrade to postpaid
    * Change to du
   
   Top postpaid offers
    1. 20% off
    2. Esaad Cardholders
    3. Disney+
   
   All offers
   Buy prepaid plans
    * Flexi New!
    * Easy
   
   Top prepaid offers
    1. Unlimited chat & music passes
   
   Visiting the UAE
    * Tourist Plan
   
   Enhance your plan
    * Roaming
    * Smart Devices SIM
    * Data packs
    * Internet Calling Pack
    * Multi SIM
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    * Value Added Services
    * Pay with du
    * Elderly and People of Determination offer
   
   1111 234 Like this number? Get your special number today!
   Buy now
 * Internet & TV
   Buy home services
    * Home Wireless PlansNew!
    * du Home Internet & TV
    * TV Packages
   
   Top home offers
    1. 30% off on du Home Plans.
   
   Manage your services
    * Upgrade Internet and TV
    * Moving to a new home?
    * TV Channels
    * Track your relocation & modification order
   
   Enhance your services
    * Disney+
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    * du TV
   
   Home Wireless Plans from AED 159/Month.
   Buy online
 * Why du
   du Way of life
    * Living in the UAE
    * Travel
    * Lifestyle
    * Innovation & tech
   
   du Network
    * Our network coverage
    * 5G
    * VoLTE
   
   Add life to life with du.
   Discover why
 * Help
   Popular topics
    * Self-Service links
    * Unsubscribe third- party services
    * Update Emirates ID
    * Do Not Call Registry
   
   Prepaid Services
    * Check balance & usage
    * Line is not working
    * Prepaid offers activation
    * Out of bundle charges
   
   Postpaid Services
    * Billing inquirers
    * Online bill payment
    * Mobile troubleshooting
    * Power plan help
   
   Home services
    * Home Wireless troubleshooting
    * Internet troubleshooting
    * Home service relocation
    * Home plan upgrade
   
   Visit our help page
   Need more help?
   
   Get the answers you’re looking for
   
   Visit our help page

Switch to Business
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Quick Pay Quick Recharge Update ID
Login My Account




UPDATE YOUR EMIRATES ID WITH UAE PASS


THE FAST, FREE, AND EASY TO USE SERVICE

USE DU APP OR WEBSITE

When updating expired EID using UAE Pass (Offer for prepaid only).

ENSURE NO SERVICE INTERRUPTIONS

Enjoy an uninterrupted and hassle-free services

COMPLYING WITH REGULATIONS

You'll be following the UAE's regulations
Good to know


BEFORE YOU GET STARTED

DOWNLOAD UAE PASS

Most secure form of identification, allows to verify yourself on your mobile.



REGISTER ON UAE PASS

It’s important to be a verified UAE PASS user by adding your Emirates ID to
their app.

Learn more

DOWNLOAD DU APP

Our app gives you control and convenience you need. Quick and securely access
your account.




HOW TO UPDATE MY EMIRATES ID DETAILS

 * LOGIN IN TO THE DU APP
   
   Please click on the central menu and select update ID
   
   --------------------------------------------------------------------------------

 * AUTHENTICATE WITH UAEPASS
   
   Click on login with UAE PASS and authenticate yourself
   
   --------------------------------------------------------------------------------

 * SELECT THE NUMBERS TO RENEW
   
   UAE residents can register up to 5 du and virgin numbers under the same
   Emirates ID
   
   --------------------------------------------------------------------------------

 * CONTINUE WITH UAEPASS
   
   Please select the number to use to notify you via SMS
   
   --------------------------------------------------------------------------------

 * ALLOW DOCUMENT SHARING
   
   Confirm the permission to share the EID details with du
   
   --------------------------------------------------------------------------------

 * SUBMIT
   
   You will receive a confirmation once your EID is updated
   
   --------------------------------------------------------------------------------

You can also update your ID from our self service Kiosk. Find the nearest Kiosk
now


FREQUENTLY ASKED QUESTIONS

Why is the “UAE PASS” the best way to update my Emirates ID?

Will I be charged for accessing UAE PASS app?

What are the other ways of updating my Emirates ID?

Why can’t I select all my numbers for the update?

If my number is registered with a passport or GCC national ID, can I update my
ID online?

My number is registered with a passport, but I’ve received my Emirates ID now.
Can I update my ID online?

My number has been completely disconnected. How can I reconnect it?

My outgoing services have been deactivated. Can I update the registration of my
ID online?

What will happen to the numbers I don’t select for an update?

I submitted my update request online, but my line has not been reconnected yet.
Why?

Will the free 10GB offer be available for ID renewals from any channel?

How will I get the 10GB offer?

How will I know that the free offer has been activated?

What is the validity of the free 10GB data?

How can I check the status of my ID update request?


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