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Guidance


COST OF LIVING PAYMENTS 2022 TO 2024

 * English
 * Cymraeg

Guidance on getting extra payments to help with the cost of living from 2022 to
2024 if you were entitled to certain benefits or tax credits.

From: Department for Work and Pensions Published 13 March 2023 Last updated 23
February 2024 — See all updates

Get emails about this page


APPLIES TO ENGLAND, SCOTLAND AND WALES

 * Guidance for Northern Ireland


CONTENTS

 1. Low income benefits and tax credits Cost of Living Payment
 2. Disability Cost of Living Payment eligibility
 3. Report a missing Cost of Living Payment
 4. Pensioner Cost of Living Payment
 5. Other help

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You may have been entitled to payments to help with the cost of living if you
were getting certain benefits or tax credits on certain dates between 2022 and
2024.

You do not need to apply for these payments. If you’re eligible, you’re paid
automatically in the same way you usually get your benefit or tax credits. This
includes if you’re found to be eligible at a later date.

If you have had a message asking you to apply or contact someone about the
payment, this might be a scam.

These payments are not taxable and do not affect the benefits or tax credits you
get.

If you have received a Cost of Living Payment, but we later find that you were
not eligible for it, you may have to pay it back.


LOW INCOME BENEFITS AND TAX CREDITS COST OF LIVING PAYMENT

You may have been entitled to Cost of Living Payments of £326, £324, £301, £300
and £299 if you got any of the following benefits or tax credits on certain
dates:

 * income-based Jobseeker’s Allowance (JSA)
 * income-related Employment and Support Allowance (ESA)
 * Income Support
 * Pension Credit
 * Universal Credit
 * Child Tax Credit
 * Working Tax Credit

You will not get a payment if you were only getting New Style ESA, contributory
ESA, or New Style JSA.


UNIVERSAL CREDIT ELIGIBILITY AND PAYMENT DATES

Amount of payment Cost of Living Payment eligibility Payment dates £299 You were
entitled to a payment of Universal Credit for an assessment period that ended in
the period 13 November 2023 to 12 December 2023 Between 6 February and 22
February 2024 for most people £300 You were entitled to a payment of Universal
Credit for an assessment period that ended in the period 18 August 2023 to 17
September 2023 Between 31 October and 19 November 2023 for most people £301 You
were entitled to a payment of Universal Credit for an assessment period that
ended in the period 26 January 2023 to 25 February 2023 Between 25 April and 17
May 2023 for most people £324 You were entitled to a payment of Universal Credit
for an assessment period that ended in the period 26 August 2022 to 25 September
2022 Between 8 and 23 November 2022 for most people £326 You were entitled to a
payment of Universal Credit for an assessment period that ended in the period 26
April 2022 to 25 May 2022 Between 14 and 31 July 2022 for most people

Your payment might come later, for example if you’re awarded a qualifying
benefit at a later date or you changed the account your benefit was paid into.
You will still be paid the Cost of Living Payment automatically.


INCOME-BASED JSA, INCOME-BASED ESA, INCOME SUPPORT AND PENSION CREDIT
ELIGIBILITY AND PAYMENT DATES

Amount of payment Cost of Living Payment eligibility Payment dates £299 You were
entitled to a payment of the benefit for any day in the period 13 November 2023
to 12 December 2023 Between 6 February and 22 February 2024 for most people £300
You were entitled to a payment of the benefit for any day in the period 18
August 2023 to 17 September 2023 Between 31 October and 19 November 2023 for
most people £301 You were entitled to a payment of the benefit for any day in
the period 26 January 2023 to 25 February 2023 Between 25 April and 17 May 2023
for most people £324 You were entitled to a payment of the benefit for any day
in the period 26 August 2022 to 25 September 2022 Between 8 and 23 November 2022
for most people £326 You were entitled to a payment of the benefit for any day
in the period 26 April 2022 to 25 May 2022 Between 14 and 31 July 2022 for most
people

You’re also eligible if you were entitled to income-based JSA, income-based ESA,
Income Support or Pension Credit for any day during the eligibility period but
you did not receive a benefit payment because your entitlement was between 1
penny and 9 pence.

Your payment might come later, for example if you’re awarded a qualifying
benefit at a later date or you changed the account your benefit was paid into.
You will still be paid the Cost of Living Payment automatically.


TAX CREDITS ELIGIBILITY AND PAYMENT DATES

Amount of payment Cost of Living Payment eligibility Payment dates £299 You
received a payment of tax credits in respect of any day in the period 13
November 2023 to 12 December 2023 Between 16 February and 22 February 2024 for
most people £300 You received a payment of tax credits in respect of any day in
the period 18 August 2023 to 17 September 2023 Between 10 November and 19
November 2023 for most people £301 You received a payment of tax credits in
respect of any day in the period 26 January 2023 to 25 February 2023 Between 2
May and 9 May 2023 for most people £324 You received a payment of tax credits in
the period 26 August 2022 to 25 September 2022 Between 23 and 30 November 2022
for most people £326 You received a payment of tax credits in the period 26
April 2022 to 25 May 2022 Between 2 and 7 September 2022 for most people

If you were getting both Child Tax Credit and Working Tax Credit, you’re
entitled to a Cost of Living Payment for Child Tax Credit only, paid by HMRC.

If you were getting tax credits from HMRC and a low income benefit from DWP, you
cannot get a Cost of Living Payment from both HMRC and DWP. You will usually be
paid by DWP only.

Your payment might come later, for example if you’re awarded tax credits at a
later date or you changed the account your tax credits were paid into. You will
still be paid the Cost of Living Payment automatically.


JOINT CLAIMS

If you had a joint claim on the qualifying dates, you’re entitled to a single
payment of £326, £324, £301, £300 and £299, sent by the same payment method used
for your benefit or tax credits between these dates.


WHEN YOU ARE NOT ELIGIBLE: DWP BENEFITS

You are not eligible for the Cost of Living Payment if your benefit was reduced
to £0 for the qualifying period. This is sometimes called a ‘nil award’.

Reasons your benefit may be reduced to £0 include:

 * you got more than one payment of earnings in your Universal Credit assessment
   period
 * your or your partner’s earnings went up
 * your or your partner’s savings went up
 * you started getting another benefit
 * you got a ‘sanction’ because you did not do something you agreed in your
   claimant commitment

You may still be eligible for a Cost of Living Payment if your benefit was
reduced to £0 and one of the following applies:

 * money was taken off your benefit for other reasons, such as payments of rent
   to your landlord or for money that you owed
 * you had a hardship payment because you could not pay for rent, heating, food
   or hygiene needs


WHEN YOU ARE NOT ELIGIBLE: TAX CREDITS

You are not eligible for the Cost of Living Payment if your tax credits
entitlement for the tax year is below £26.


DISABILITY COST OF LIVING PAYMENT ELIGIBILITY

You may have been entitled to 2 Disability Cost of Living Payments of £150 if
you were getting any of the following benefits on certain dates:

 * Attendance Allowance
 * Constant Attendance Allowance
 * Disability Living Allowance for adults
 * Disability Living Allowance for children
 * Personal Independence Payment
 * Adult Disability Payment (in Scotland)
 * Child Disability Payment (in Scotland)
 * Armed Forces Independence Payment
 * War Pension Mobility Supplement


DISABILITY COST OF LIVING PAYMENT ELIGIBILITY AND PAYMENT DATES

Disability Cost of Living Payment eligibility Payment dates You received a
payment of one of these benefits for 1 April 2023 Between 20 June 2023 and 4
July 2023 for most people You received a payment of one of these benefits for 25
May 2022 Between 20 September 2022 and the beginning of October 2022 for most
people

Your payment might come later, for example if you’re awarded a qualifying
benefit at a later date or you changed the account your benefit is paid into.
You will still be paid the Cost of Living Payment automatically.

If you were getting a qualifying benefit from the Ministry of Defence and a
qualifying benefit from DWP, you get a Disability Cost of Living Payment
from DWP only.

Guidance on the Disability Cost of Living Payment is also available in easy read
format. Disability Cost of Living Payment easy read (PDF, 2.45 MB, 8 pages)


REPORT A MISSING COST OF LIVING PAYMENT

Most people should have received their Cost of Living Payment.

Contact the office that pays your qualifying benefit or tax credits if you think
you were eligible for a Cost of Living Payment but you cannot see it in your
bank, building society or credit union account.


PENSIONER COST OF LIVING PAYMENT

If you were entitled to a Winter Fuel Payment for winter 2022 to 2023 or winter
2023 to 2024, you will have got an extra £150 or £300 paid with your normal
payment. This was in addition to any Cost of Living Payment you got with your
benefit or tax credits.

The full amount of Winter Fuel Payment (including the Pensioner Cost of Living
Payment) you got depended on when you were born and your circumstances:

 * 2023 to 2024 amounts of the Winter Fuel Payment and Pensioner Cost of Living
   Payment
 * 2022 to 2023 amounts of the Winter Fuel Payment and Pensioner Cost of Living
   Payment


OTHER HELP

Find out what other benefits and financial support you might be able to get to
help with your living costs.

Use an independent benefits calculator to find out what benefits you could get.

You may be able to get other kinds of support, including:

 * help from the Household Support Fund from your local council in England
 * the Discretionary Assistance Fund in Wales
 * a Crisis Grant or Community Care Grant in Scotland
 * Discretionary Support or a Short-term Benefit Advance in Northern Ireland


UPDATES TO THIS PAGE

Published 13 March 2023
Last updated 23 February 2024 + show all updates
 1.  23 February 2024
     
     Added guidance on how to report a missing £299 Cost of Living Payment.

 2.  13 December 2023
     
     Added the qualifying dates and payment dates for the £299 Cost of Living
     Payment for low income benefits and tax credits.

 3.  20 November 2023
     
     If you were expecting a £300 Cost of Living Payment (paid between 31
     October and 19 November 2023 for most people) and have not received it, you
     can now report it missing.

 4.  13 October 2023
     
     Updated timings for the £299 Cost of Living Payment from 'spring 2024' to
     'by spring 2024'.

 5.  20 September 2023
     
     Added the qualifying dates and payment dates for the £300 Cost of Living
     Payment for low income benefits and tax credits.

 6.  1 August 2023
     
     You can now report a missing Disability Cost of Living Payment by
     telephone.

 7.  5 July 2023
     
     Added guidance on how to report a missing £150 Disability Cost of Living
     Payment.

 8.  21 June 2023
     
     Added easy read guidance about the Disability Cost of Living Payment.

 9.  19 May 2023
     
     Added the qualifying date and payment dates for the Disability Cost of
     Living Payment.

 10. 18 May 2023
     
     Added link to report a missing £301 Cost of Living Payment for low income
     benefits and tax credits.

 11. 17 April 2023
     
     Clarified that you will not get a Cost of Living Payment for a low income
     benefit if your benefit is reduced to £0 because you got a ‘sanction’
     because you did not do something you agreed in your claimant commitment.
     But you may get a Cost of Living Payment if you had a 'hardship payment'
     because you got a 'sanction'.

 12. 11 April 2023
     
     In the section about the Pensioner Cost of Living Payment, corrected the
     eligibility date for the Winter Fuel Payment. You can get a Winter Fuel
     Payment for winter 2023 to 2024 if you were born before 25 September 1957,
     not 24 September as the guidance previously said.

 13. 4 April 2023
     
     The £301 Cost of Living Payment for people on tax credits and no other low
     income benefits will be paid between 2 and 9 May 2023 for most people.

 14. 27 March 2023
     
     Published the eligibility dates and payment dates for the £301 Cost of
     Living Payment for people on a low income benefit.

 15. 14 March 2023
     
     Added translation

 16. 13 March 2023
     
     First published.


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