myexperience.dhl.com
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Submission: On July 20 via manual from GB — Scanned from GB
Submission: On July 20 via manual from GB — Scanned from GB
Form analysis 1 forms found in the DOM
Name: surveyform — POST /?e2vskmc5btsbvvrh539pht
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<header><a class="layout_skipNav" href="#content">Skip to Content</a>
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<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">9</span>
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<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">10</span>
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<div aria-hidden="true" class="cell_cell anchor anchor_customStyles rowOption_naAnchorContainer anchor_isNaOption anchor_isOnFirstRow"><span id="anchor_2_na">N/A</span></div>
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<legend class="question_questionTitle" id="3"><span class="questionCaption">Please tell us more about your experience:</span></legend>
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<div class="questionBlock textareaQuestion lnf_hide">
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<legend class="question_questionTitle"><span class="questionCaption"> </span></legend>
<div class="layout_text textNode"><span>
<ol class="layout_rte">
<li class="layout_rte">Your opinion matters – so remember to speak loudly and clearly so we can hear everything you have to say.</li>
<li class="layout_rte"> It would help if you record your video somewhere quiet, so we don't pick up too much background noise.</li>
<li class="layout_rte">Please make sure you are in a well-lit room so we can see you clearly (but try not to have too much light directly behind you).</li>
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</span></div>
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research purposes.</span></div><input type="hidden" id="ll_q_dpdhl_express_delivery_ship_reasons_for_scores_livinglens_upload_id" value="" hidden-name="ll_q_dpdhl_express_delivery_ship_reasons_for_scores_livinglens_upload_id"><input
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<div class="questionBlock multimediaFeedback lnf_hide">
<legend class="question_questionTitle"><span class="questionCaption"> </span></legend>
<div class="layout_text textNode"><span>
<ol class="layout_rte">
<li class="layout_rte">Your opinion matters – so remember to speak loudly and clearly so we can hear everything you have to say. </li>
<li class="layout_rte">It would help if you record your audio somewhere quiet, so we don't pick up too much background noise.</li>
</ol>
</span></div>
<div data-livinglens-container="multimedia-q_dpdhl_express_delivery_ship_reasons_audio_livinglens" data-api-key="715c6383-7cb9-4854-8fad-88c1752d3f9a" data-channel-id="61dc0c2ccd20c46b0183e5ef" data-respondent-id="e2vskmc5btsbvvrh539pht"
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allowfullscreen="" width="100%" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div>
</div>
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research purposes.</span></div><input type="hidden" id="ll_q_dpdhl_express_delivery_ship_reasons_audio_livinglens_upload_id" value="" hidden-name="ll_q_dpdhl_express_delivery_ship_reasons_audio_livinglens_upload_id"><input type="hidden"
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</div>
<div class="htmlBlock">
<p style="font-size:28px">We are sorry to hear that you would not recommend us. Can we contact you to understand your reasons better?</p>
</div><!-- react-empty: 314 -->
<div class="longform_longformContainer questionBlock singleSelectQuestion">
<fieldset>
<legend class="question_questionTitle" id="9"><span class="validation_validationBlock validationMessage validation_requiredBlock"><i aria-hidden="true" class="medallicons_medallicons validation_validationIcon"></i><span
class="validation_caption">Required</span></span><span class="questionCaption"> </span></legend>
<div class="longform_groupContainer">
<div class="layout_answers longform_group"><!-- react-text: 324 --><!-- /react-text -->
<ul class="group_group">
<li class="group_optionContainer">
<div class="layout_answer" data-test-name="option-yes">
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<div class="row_row">
<div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_dpdhl_express_ok_to_contact_yn_1" aria-describedby="9" aria-label="Yes" class="option_input" data-mds-value="1" value="1"
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<div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">Yes</span></div>
</div>
</div>
</div>
</li>
<li class="group_optionContainer">
<div class="layout_answer" data-test-name="option-no">
<div id="JAWS_CLICK_TARGET" class="table_table option_optionContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_dpdhl_express_ok_to_contact_yn_2" aria-describedby="9" aria-label="No" class="option_input" data-mds-value="2" value="2"
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<div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">No</span></div>
</div>
</div>
</div>
</li>
</ul>
</div>
</div>
</fieldset>
</div><!-- react-empty: 344 -->
<div class="questionBlock textfieldQuestion lnf_hide">
<fieldset>
<legend class="question_questionTitle"><span class="questionCaption">Phone number:</span></legend>
<div class="layout_answers">
<div class="textField_textfieldContainer layout_answer"><input type="text" id="spl_q_dpdhl_express_more_questions_phone_number_txt" title="Phone number:" class="textField_textField" value=""
hidden-name="spl_q_dpdhl_express_more_questions_phone_number_txt"></div>
</div>
</fieldset>
</div>
<div class="questionBlock textfieldQuestion lnf_hide">
<fieldset>
<legend class="question_questionTitle"><span class="questionCaption">Email address:</span></legend>
<div class="layout_answers">
<div class="textField_textfieldContainer layout_answer"><input type="text" id="spl_q_dpdhl_express_further_information_email_txt" title="Email address:" class="textField_textField" value=""
hidden-name="spl_q_dpdhl_express_further_information_email_txt"></div>
</div>
</fieldset>
</div>
<div class="longform_longformContainer questionBlock singleSelectQuestion">
<fieldset>
<legend class="question_questionTitle" id="13"><span class="questionCaption">To help us even further, would you answer just a few more questions please?</span></legend>
<div class="longform_groupContainer">
<div class="layout_answers longform_group"><!-- react-text: 365 --><!-- /react-text -->
<ul class="group_group">
<li class="group_optionContainer">
<div class="layout_answer" data-test-name="option-yes">
<div id="JAWS_CLICK_TARGET" class="table_table option_optionContainer table_table_hasFixedLayout">
<div class="row_row">
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</li>
<li class="group_optionContainer">
<div class="layout_answer" data-test-name="option-no">
<div id="JAWS_CLICK_TARGET" class="table_table option_optionContainer table_table_hasFixedLayout">
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<div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">No</span></div>
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</div>
</li>
</ul>
</div>
</div>
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RequiredBased on your recent experience with providing shipment information,
how likely are you to recommend DHL Express to a friend or colleague?
Not At All Likely
Extremely Likely
0
1
2
3
4
5
6
7
8
9
10
RequiredHow simple did we make that experience for you?
Very Difficult
Very Easy
N/A
0
1
2
3
4
5
6
7
8
9
10
Please tell us more about your experience:
* Write text
* Record video
* Record audio
Tell us more
1. Your opinion matters – so remember to speak loudly and clearly so we can
hear everything you have to say.
2. It would help if you record your video somewhere quiet, so we don't pick up
too much background noise.
3. Please make sure you are in a well-lit room so we can see you clearly (but
try not to have too much light directly behind you).
This video will be used by DHL Express for internal purposes only and will not
be posted or reproduced in any public forum. By leaving a video you agree to
allow us to use the video for internal research purposes.
1. Your opinion matters – so remember to speak loudly and clearly so we can
hear everything you have to say.
2. It would help if you record your audio somewhere quiet, so we don't pick up
too much background noise.
This audio will be used by DHL Express for internal purposes only and will not
be posted or reproduced in any public forum. By leaving the audio you agree to
allow us to use the audio for internal research purposes.
We are sorry to hear that you would not recommend us. Can we contact you to
understand your reasons better?
Required
* Yes
* No
Phone number:
Email address:
To help us even further, would you answer just a few more questions please?
* Yes
* No
Next
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