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Text Content

 * PLATFORM
   OVERVIEW
   Userlane platform
   
   Spring/Summer Product Release
   
   UNDERSTAND
   App Discovery
   
   HEART analytics
   
   Platform Reporting
   
   IMPROVE
   In-app guidance
   
   Context-sensitive help
   
   Content creation
   
   Support channel integration
   
   Enterprise Search
   
 * SOLUTIONS
   BY USE CASE
   Employee training & support
   
   Digital employee experience
   
   Digital transformation
   
   Change management
   
   Software adoption
   
   Customer onboarding
   
   Customer support
   
   FEATURED CONTENT
   State of Digital Adoption report 2023
   Download the report now and get all the latest digital adoption insights.
   Download Now
   BY APPLICATION
   Salesforce
   Microsoft Dynamics
   Workday
   SAP
   Oracle
 * CUSTOMERS
   Success stories
   Explore how Userlane generates ROI for enterprises worldwide
 * RESOURCES
   News & Blog
   Read the latest insights and best practices on driving software adoption
   Knowledge Hub
   Explore industry reports and videos on the Userlane platform
   Webinars
   Watch industry experts share their thoughts on digital adoption topics
 * ABOUT
   Company
   Learn more about Userlane and discover what drives us
   Partners
   Join our partner ecosystem of digital adoption advocates
   Careers
   Find your next role in our diverse, global team
 * 

log in Book a demo
en
 * EN
 * DE

Language:
en

 * EN
 * DE

Userlane ©2024


UNLOCK THE FULL POTENTIAL
OF YOUR SOFTWARE.

Eliminate digital friction, cut software waste and increase employee
productivity with Userlane’s digital adoption solutions.
TALK WITH US




USERLANE MAKES YOUR PEOPLE MORE PRODUCTIVE AND YOUR IT SPEND MORE EFFICIENT.


DISCOVER



Discover which applications
are used within your organisation.

Learn more


UNDERSTAND



Understand areas where people struggle and identify improvements.

Learn more


IMPROVE



Improve software usage and adoption with real-time guidance.

Learn more

REAL RESULTS, ACHIEVED WITH USERLANE

> Userlane is the ideal tool for smoothly introducing new applications and
> quickly equipping our users with the necessary skills. In addition, Userlane's
> analytics provide us with valuable insights into the use of the platform and
> enable us to identify optimization potential and continuously improve the user
> experience.
> 
> Jacqueline Steigerwald

SPRING VENTURE GROUP


83%

decrease in CRM training time


136%

quota increase from new hires


83

employee Net Promoter Score

SPRING VENTURE GROUP


83%

decrease in CRM training time


136%

quota increase from new hires


83

employee Net Promoter Score

DEUTSCHE BAHN


2X

increase in software ROI


5X

higher employee productivity


97%

more efficient software training

THE LINDE GROUP


60%

decrease in training costs


48%

decrease in support requests


2X

more efficient software training

•••


USERLANE AND DEUTSCHE BAHN ANNOUNCE LONG-TERM PARTNERSHIP 

Userlane will work closely with Deutsche Bahn to simplify complex software
processes and eliminate friction, empowering employees to efficiently navigate
essential tools. 

READ NOW


MAKE ORGANIZATION-WIDE IMPACT

 * By use case
 * By application

Previous
Software adoption
Help your users realize the full value of your strategic software with every
in-app guidance.
DISCOVER MORE

Digital employee experience
Build a more productive and engaged workforce with 24/7 multi-channel support.
DISCOVER MORE

Customer support
Provide real-time support to reduce support ticket volume and costs.
DISCOVER MORE

Digital transformation
Give every user the guidance and support they need to embrace new transformation
initiatives.
DISCOVER MORE

Change management
Help employees engage with change and learn how to use new software intuitively
DISCOVER MORE

Software adoption
Help your users realize the full value of your strategic software with every
in-app guidance.
DISCOVER MORE

Digital employee experience
Build a more productive and engaged workforce with 24/7 multi-channel support.
DISCOVER MORE

Customer support
Provide real-time support to reduce support ticket volume and costs.
DISCOVER MORE

Digital transformation
Give every user the guidance and support they need to embrace new transformation
initiatives.
DISCOVER MORE

Change management
Help employees engage with change and learn how to use new software intuitively
DISCOVER MORE

Software adoption
Help your users realize the full value of your strategic software with every
in-app guidance.
DISCOVER MORE

Digital employee experience
Build a more productive and engaged workforce with 24/7 multi-channel support.
DISCOVER MORE

Customer support
Provide real-time support to reduce support ticket volume and costs.
DISCOVER MORE

Next
 * 1
 * 2

Previous
Workday
Build an intuitive user experience in Workday, walk your employees through new
processes at their own pace.
DISCOVER MORE

SAP
Userlane allows your employees to use SAP to its full potential, and your
business to experience its full suite of benefits.
DISCOVER MORE

Oracle
Help your employees master complex and irregular HR processes, so you can
increase productivity and software adoption.
DISCOVER MORE

Salesforce
The insurance for your Salesforce investment, Userlane helps your business
reduce operational risk.
DISCOVER MORE

Microsoft Dynamics
Maximize the software adoption and ROI of Microsoft Dynamics 365.
DISCOVER MORE

Workday
Build an intuitive user experience in Workday, walk your employees through new
processes at their own pace.
DISCOVER MORE

SAP
Userlane allows your employees to use SAP to its full potential, and your
business to experience its full suite of benefits.
DISCOVER MORE

Oracle
Help your employees master complex and irregular HR processes, so you can
increase productivity and software adoption.
DISCOVER MORE

Salesforce
The insurance for your Salesforce investment, Userlane helps your business
reduce operational risk.
DISCOVER MORE

Microsoft Dynamics
Maximize the software adoption and ROI of Microsoft Dynamics 365.
DISCOVER MORE

Workday
Build an intuitive user experience in Workday, walk your employees through new
processes at their own pace.
DISCOVER MORE

SAP
Userlane allows your employees to use SAP to its full potential, and your
business to experience its full suite of benefits.
DISCOVER MORE

Oracle
Help your employees master complex and irregular HR processes, so you can
increase productivity and software adoption.
DISCOVER MORE

Next
 * 1
 * 2


THE STATE OF DIGITAL ADOPTION REPORT 2023

Userlane’s 2023 State of Digital Adoption Report UK is here. We surveyed 250
business leaders and 250 employees at large enterprises to take a snapshot of
Digital Adoption in today’s…

DOWNLOAD NOW


ADDITIONAL RESOURCES

Report
The State of Digital Adoption Report 2023
Team Userlane

Company News and Press Releases
Generis and Userlane forge strategic partnership
Team Userlane

Report
Everest Group’s DAP PEAK Matrix® Assessment 2023
Team Userlane

Keep up to date
SUBSCRIBE
LEARN MORE
 * What is digital adoption?
 * Digital adoption platforms
 * Digital transformation
 * Change management
 * Software adoption
 * User engagement
 * Learning & development
 * Blended learning

PRODUCT
 * Why Userlane?
 * Our digital adoption platform
 * Pricing
 * Accessibility
 * Knowledge base
 * Customer research community
 * Customer support

COMPANY
 * About us
 * Careers
 * Customer stories
 * Partnerships
 * Contact us
 * Data protection
 * Privacy policy

RESOURCES
 * Userlane blog
 * Knowledge hub
 * Webinars

en
 * EN
 * DE

Userlane© 2024
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