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HomepageInsightsCase StudiesTime to Fly: Aergo Capital In Control With Salmon
Software’s TMS


TIME TO FLY: AERGO CAPITAL IN CONTROL WITH SALMON SOFTWARE’S TMS

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TIME TO FLY: AERGO CAPITAL IN CONTROL WITH SALMON SOFTWARE’S TMS

When manual processes across the financial function meet consistent growth and
increasing complexity, treasury teams often look to the TMS market for a ready
solution. Dublin-based international aircraft leasing firm Aergo Capital saw
exactly what it needed in Salmon Software, as its finance and funding leaders
explain.

Aergo Capital, founded in 1999, is an established aircraft lessor specializing
in sourcing, remarketing, and selling aircraft. Aergo manages a portfolio of 234
assets, serving 75 airlines across 46 countries. With a senior management team
boasting a collective industry experience of over 290 years, Aergo Capital
offers a rich history of industry leadership. Aergo’s deep technical expertise
and a commercial team with a global presence allows the company to provide
unparalleled excellence in the aviation sector.




There’s a point in the life of a business when, as everything seems to be
slotting into place with its core activities, its supporting units need a boost
to help take it all to the next level. With Aergo Capital, its largely manual
treasury processes were nearing the limits of acceptability, and a big change
was in the air.




Indeed, with manual payments for all loans, managing Aergo’s treasury operations
required the attention of multiple personnel every month. Calendar reminders
were used by the finance team to track its debt servicing obligations each
month, following which, every payment had to be manually entered on to Barclays
banking portal and then manually entered again into a spreadsheet to be uploaded
into the accounting system and posted to the GL. The same labour-intensive
drudgery applied to booking interest accruals at each month-end.




With more than 100 legal entities within the Aergo group, constant daily
cashflows between these group legal entities were a feature of the business.
This too demanded more manual time and effort to log on to the Barclays portal,
draft each and every payment, carry out the two-step authorisation process, and
then book it into the accounting system.




On the funding side, this tale of process inefficiency was repeated. Manual
filing systems on a shared drive provided access to all the schedules and
documentation for each transaction, but covenant compliance, amongst other
things, had to be tracked manually. What’s more, the system was far from ideal
in terms of data sharing between Aergo’s various functions, with more
time-consuming manual intervention required.




“It’s why, due to our growth over the past number of years, we knew we needed
the help of a good TMS,” declared Paul Laszzalette, the company’s Financial
Controller. “It was not an overnight realisation”, added Jerry Buhna, Assistant
Vice President Funding, just a gradual recognition that the company’s financing
activities were nearing what he terms “critical mass” and the awakening to the
fact that benefits of having a TMS at this stage of the business’ development
were now outweighing the cost and effort of deploying it.


RIGHT CHOICE

With the anticipation that Aergo’s growth would continue at a similar rate over
the next 24 months at least, Buhna says the team took a proactive approach of
selecting and implementing a TMS sooner rather than later, in order to be
adequately prepared for future growth.




Seizing the moment, Aergo kicked off its selection process, reaching out to
contacts within the aircraft leasing and broader aviation industry to seek
recommendations. Doing so provided a general guide to the vendor market, so that
the approach to each provider with its RFI, and later RFP, already had a degree
of focus.




The path from here led to Salmon Software as the most likely candidate. Aergo
naturally favoured the vendor’s Irish heritage. But, says Buhna, industry
colleagues had also boosted the system’s provenance in the wider aviation
industry, and in-depth conversations with existing Salmon aircraft-leasing
clients further demonstrated to Aergo that the system had the necessary
capabilities. It helped in no small way that Laszzalette could draw upon his
positive experience with Salmon’s TMS in his previous employ at a Dublin-based
low-cost airline group.


SCOPING SUCCESS

Automation of Aergo’s funding processes were key to the success of this project,
says Buhna. It also places the Salmon TMS as “the single source of truth” for
information such as amounts paid down on each transaction, loan schedules, and
the related documentation for each deal and facility. “Having a system in place
which provides data integrity minimises the potential for human error; in the
simplest of terms, it ensures that everything is how it should be for a company
of Aergo’s magnitude.”




Obviously, automation and strengthening of controls were also required on the
finance side. But Laszzalette comments that when project scoping got underway
with Salmon, it was vital that the vendor could appreciate and understand the
nuanced requirements that every company and function has of a TMS. In fact, he
says, “throughout the scoping sessions with Salmon, it was very apparent that
there were additional functionalities and workarounds for us in terms of
servicing some of our internal debt financings”.




Salmon’s consultants worked with Aergo to help build out a full set of
requirements. Buhna describes this stage as a “slow and organic process of
discovery”. It involved the Aergo team explaining how its own processes need to
operate, and how these fit into its role as a lessor and asset manager, with
Salmon then explaining how its solution directly meets these requirements, and
where appropriate workarounds could be devised, “all with the aim of moulding
the system to meet our needs”.


HELPING HANDS

Because the Salmon TMS is modular, Aergo has not had to roll out the entire
suite in one ‘big bang’. By taking on each component at a time, it is able to
concentrate on what it needs, when it needs it. This brings focus to the
implementation project. Indeed, with “a regular package” designed to tackle the
“regular issues” of an expanding business, Buhna reports that the implementation
has “flowed well” to date. And with most of the functionality already in
production, full go-live is expected in early 2024.




The practical work on Aergo’s side has been split between Buhna and Laszzalette,
with Buhna taking his first lead role on a project of this kind, revealing that
“it’s all been very new to me”. Salmon’s role in the smooth progress to date has
been key, he asserts. “One of the biggest benefits for us has been how
responsive Salmon has been to all of our requests and helping us through the
implementation process.”




That said, reaching the stage it is at now – around 95% complete – has presented
various challenges. But Buhna accepts that, given the complexity of the project,
this is not unusual. And with Salmon talking him through the process step by
step, the team were able to overcome every obstacle along the way.




As part of the workload, additional conversations with Aergo’s primary bank,
Barclays, were necessary. The team at Barclays played a pivotal role in the
overall success of the implementation, providing valuable insights and support.
Salmon had already worked with the bank, a familiarity Buhna describes as “an
added bonus”. This ensured the highest level of integrity and robustness of all
connectivity. In addition, Aergo’s IT service provider, Atoo Information
Technology, was also instrumental in navigating the complexities of the project.
Buhna comments: “Trying to manage three external parties while also managing the
internal teams, to ensure the implementation process is constantly progressing,
is demanding”.


EVOLVING NEEDS

In operation, the system works with all data sitting within the Salmon software.
Information can be created within Salmon, which is then automatically pushed,
via Secure File Transfer Protocol (SFTP), to Barclays. The bank is then able to
process it as required, returning (via SFTP) the relevant information to the
TMS. “It’s all very much interconnected,” says Buhna.”




Despite the solid progress to date, there is no illusion within Aergo that once
the TMS is live it signals the end of the project. “We have a good understanding
of how all the issues will be tackled, and how our processes will be improved,
but we still have work to do,” observes Buhna.




Indeed, the team looks on it as a two-step implementation process. So while
Aergo will have some of its challenges solved with this first phase, the next,
for example, will see the finance team connecting Salmon to the accounting
system for activities such as reporting. One module that Laszzalette reports as
having been earmarked for deployment in phase two is bank reconciliations.


LOOK TO THE FUTURE

With “plenty of room for extra functionality” and obvious capacity to scale the
system as Aergo grows, Buhna reveals that one of the higher aims of the project
has been to future-proof its investment in technology. The initial brief
demanded everything that was needed to meet Aergo’s current challenges, but also
those that it felt it may need over the next few years as the business grows and
the environment in which it operates changes. Recalling conversations with
another Salmon client – a larger player in the aircraft leasing industry –
Laszzalette says that whenever a new idea was presented to the vendor, there was
always a willingness to work with and meet those needs. He confirms that the
vendor is on course to maintain its reputation for collaboration and support.




With phase one almost complete and go-live imminent, Buhna has an informed
impression of what his team’s life will be like once it is fully up and running.
“From the requirements of the funding team, it is just as we expected. In fact,
it has exceeded my expectations because whenever there isn’t a clear solution
for something, there’s always a good workaround that Salmon and ourselves can
come up with.”




On the finance side, Laszzalette is equally happy to verify project success.
“We’ve carried out a lot of testing for much of the functionality, and it is all
doing exactly what we want it to do.” With at least one other TMS implementation
under his belt, he is acutely aware of the value a project of this nature can
bring to the business. The essence of that – a huge amount of time and effort
saved – is going to place Aergo in a much stronger position as it rises to the
challenges and opportunities presented by the next stage of its development.




By Tom Alford, Deputy Editor, TMI
First published by TMI: https://treasury-management.com/articles/time-to-fly/


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