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Robin help center


Contact Us




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    1. Robin Help Center
    2. Getting started
    3. Employee


GETTING STARTED: NEW USERS

Updated 1 month ago

Looking to jump-start your Robin office journey?  You've come to the right
place! This quick start guide will help you learn all the basics to get going.


JOIN YOUR ORGANIZATION



You can join your company's Robin account in one of two ways:


BY EMAIL INVITATION

If you've received an email invitation to join Robin, get started by clicking
the link inside the email. Keep in mind that each invitation is unique, usable
once, and can only be accepted by the email it was sent to. Invite link expires
after 2 weeks. 

1

Click the link in your email invitation. It will take you to a login screen.

2

Create your account using the same email address which received the email
invitation. Then complete setting up your user account.

COMMON PITFALLS

If you hit an error message, reach out to your internal office admin to request
an invitation to join your organization's Robin account.


 


SINGLE SIGN-ON (SSO) WITH YOUR WORK EMAIL ADDRESS

If your Robin administrator has enabled single sign-on, you may sign in using
your existing credentials for either Google Workspace, Office 365, or SAML.

1

Open your web browser and go to https://dashboard.robinpowered.com/login

2

Enter your work email, then select your desired single sign-on method and use
those credentials to log in and complete the OAuth workflow.  




DOWNLOAD THE MOBILE APP

Robin has a free mobile app for iOS and Android phones. Scan the QR code with
your phone or follow the links below. 



 * Download from iOS App Store
 * Download from the Play Store

Then follow the steps to log in to the mobile app for the first time. 

 


BOOK YOUR FIRST DESK

Let's try booking your first desk using the mobile app! 


MOBILE APP:

1

Open the mobile app and tap the Office tab. 

2

Now you're on an interactive map where you can easily see what desks are
available.

A. If you need to change floors, buildings, dates, and times use the drop-down
options at the top. 

B. To book a desk for multiple days tap the calendar icon & toggle on the "Book
multiple days" option.  Then tap the dates you need a desk for. 



3

Tap a green desk on the map to see more information and the option to reserve
it.



 

4

Invite co-workers to join you in the office! Tap Share and select the app of
your choice to send your reservation link to a teammate (e.g. Slack).




WEB DASHBOARD:

After logging in to the web dashboard you'll land on the Office tab. This is
where you'll search for desks and spaces to reserve using an interactive map.
(If your office doesn't have maps configured then you'll see a list view) 

 * If your office requires the health checkpoint survey & you've made a
   reservation that starts within the active survey window then the survey will
   automatically open for you to complete it. (Captured below)

 * If your office requires desk check-ins and you book a desk within the
   confirmation window then your reservation will automatically be confirmed.




LEARN HOW TO BOOK A ROOM 


ON MOBILE

1

Open the mobile app and tap the Office tab. 

2

Now you're on the interactive map, set your room search criteria using the menus
at the top. 

 * Use the filter icon in the top right corner to find the best fit room for
   your meeting. For example, if your meeting requires any special equipment,
   like a whiteboard,  you can add an amenities filter to focus on rooms that
   have a whiteboard. 



3

Tap a space on the map to book it.

4

Tap Book & fill out your event details. 



 


ON WEB DASHBOARD

From the office search page, click Find a space and select your meeting details
and criteria. For a deeper dive into event bookings, head this way!




VIEW YOUR DESKS RESERVATIONS 


ON MOBILE

You can also look up your upcoming reservations by following the link at the
bottom of the Pass tab. 




ON WEB DASHBOARD

You can manage your desk reservations and/or seat assignments under your user
profile. 




VIEW YOUR MEETING SCHEDULE


ON MOBILE

You can view your upcoming meetings on your schedule and create a new meeting by
tapping on the calendar icon in the top right corner:




ON WEB DASHBOARD 




OFFICE POLICIES TO HAVE ON THE RADAR 

Note, that not every office implements these office policies, so if this doesn't
sound familiar skip this section.

 * Is your office requiring desk and/or meeting room check-ins? Not to worry,
   it's super simple! 
   * * How to check in to a desk
     * How to confirm your meeting 
 * Do you need to complete a health check survey before entering the office?
   Completing a health check survey is simple!
   
   * * You can do it right from your email, from your laptop (web dashboard), or
       on the go from the mobile app. 

For example, you can complete your health checkpoint right from the Pass tab on
the mobile app: 




OFFICE SEARCH TIPS 

 * Desk status colors to help you find a desk quickly:
   
   * Green = Available 
   
   * Dark grey = Occupied, click to see who is occupying it. 
   
   * Grey Slash (/) = An administrator made the desk unavailable for use. Reach
     out to your office admin to learn more. 

 * User permissions: You can see all spaces/desks from the map, but only the
   resources you have permission to book (and are available) will show as
   “green” and available to reserve.

 * Office access: Robin will call out the days you do and don't have permission
   to use the office. You'll notice the "book desk" button is not emphasized and
   the desks appear faded on days you don't have access. 

 * Office hours: Your office may restrict reservations to working hours only and
   we'll let you know when you're attempting to book outside of office hours. 

 * Office capacity: Robin measures your office capacity--calling out the total
   number of desks that are available to book and when the office has reached
   capacity and is no longer accepting desk reservations for that day.  Note,
   that assigned desk types are not included in the capacity count and appear as
   unavailable. This is because "assigned desks" aren't bookable. 
   
   * As an employee, this helps you understand if you need to plan on working
     from home or plan for heading into the office.   
   
    

 



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TABLE OF CONTENTS

 * Join your organization
 * Download the mobile app
 * Book your first desk
 * Learn how to book a room 
 * View your desks reservations 
 * View your meeting schedule
 * Office policies to have on the radar 
 * Office search tips 


RELATED ARTICLES

 * How to reserve desks & spaces using web dashboard
 * Email template for introducing Robin
 * Getting Started with Robin: Training Series
 * Download the mobile app
 * Getting started: New users (duplicate)

Robin is the first workplace platform that puts people before places.

 * Pricing
 * Demo

 * Terms
 * Privacy policy

 * Acceptable use
 * Security


CONTACT US

Email us at support@robinpowered.com or send a chat in the bottom right corner.

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© 2021 Robin Powered, Inc.