Submitted URL: http://moc-support.freshdesk.com/
Effective URL: https://moc-support.freshdesk.com/support/home
Submission: On October 18 via api from US — Scanned from DE

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 22 HTTP transactions. The main IP is 18.159.166.207, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is moc-support.freshdesk.com.
TLS certificate: Issued by Amazon RSA 2048 M01 on February 13th 2023. Valid for: a year.
This is the only time moc-support.freshdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 18.159.18.124 16509 (AMAZON-02)
1 11 18.159.166.207 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
2 52.219.170.85 16509 (AMAZON-02)
1 108.138.36.126 16509 (AMAZON-02)
2 99.84.88.72 16509 (AMAZON-02)
1 18.173.154.101 16509 (AMAZON-02)
2 34.207.38.80 14618 (AMAZON-AES)
22 8
Apex Domain
Subdomains
Transfer
12 freshdesk.com
moc-support.freshdesk.com
1 MB
3 heapanalytics.com
cdn.heapanalytics.com — Cisco Umbrella Rank: 1044
heapanalytics.com — Cisco Umbrella Rank: 946
37 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 34749
cdn.freshdev.io — Cisco Umbrella Rank: 45984
25 KB
3 gstatic.com
fonts.gstatic.com
44 KB
2 amazonaws.com
s3.eu-central-1.amazonaws.com
10 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 49
1 KB
22 6
Domain Requested by
12 moc-support.freshdesk.com 2 redirects moc-support.freshdesk.com
3 fonts.gstatic.com fonts.googleapis.com
2 heapanalytics.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
2 s3.eu-central-1.amazonaws.com moc-support.freshdesk.com
1 cdn.heapanalytics.com cdn.freshdev.io
1 static.freshdev.io moc-support.freshdesk.com
1 fonts.googleapis.com moc-support.freshdesk.com
22 8

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
*.freshdesk.com
Amazon RSA 2048 M01
2023-02-13 -
2024-03-13
a year crt.sh
upload.video.google.com
GTS CA 1C3
2023-09-28 -
2023-12-21
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-09-28 -
2023-12-21
3 months crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon RSA 2048 M01
2023-04-11 -
2024-01-14
9 months crt.sh
*.freshdev.io
Amazon RSA 2048 M01
2023-08-14 -
2024-09-11
a year crt.sh
cdn.heapanalytics.com
Amazon RSA 2048 M01
2023-06-29 -
2024-07-27
a year crt.sh
heapanalytics.com
Amazon RSA 2048 M02
2022-12-09 -
2024-01-07
a year crt.sh

This page contains 2 frames:

Primary Page: https://moc-support.freshdesk.com/support/home
Frame ID: 3EEBF7C0209435B69C21F6A09598A7EE
Requests: 18 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 91201B509CFFBB3447FBAF22FA70CA08
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

Support :

Page URL History Show full URLs

  1. http://moc-support.freshdesk.com/ HTTP 302
    https://moc-support.freshdesk.com/ HTTP 302
    https://moc-support.freshdesk.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • heap-\d+\.js

Page Statistics

22
Requests

100 %
HTTPS

22 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1483 kB
Transfer

2597 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://moc-support.freshdesk.com/ HTTP 302
    https://moc-support.freshdesk.com/ HTTP 302
    https://moc-support.freshdesk.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

22 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
moc-support.freshdesk.com/support/
Redirect Chain
  • http://moc-support.freshdesk.com/
  • https://moc-support.freshdesk.com/
  • https://moc-support.freshdesk.com/support/home
22 KB
8 KB
Document
General
Full URL
https://moc-support.freshdesk.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.159.166.207 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-159-166-207.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
7f543fcb9ba0dd811012892914e19b56865e8fc8d11fb5c1f64a8ec622da7223
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.5993.70 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Wed, 18 Oct 2023 09:14:49 GMT
etag
W/"a92083d6776de4097382b5b7fdf0c1c7"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
67
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
181023091549
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
1806b5a2-c6ed-4736-a713-6d2633ab46eb
x-trace-id
00-350ed4dbfb9c68fe9d127da531d38d73-ef77158cd5af1574-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Wed, 18 Oct 2023 09:14:49 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://moc-support.freshdesk.com/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
36
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
648b5b03-f3c8-449f-b851-5e02c2f6a349
x-trace-id
00-8206eed73a767eeb31f67917435083d2-61d123ac7af7a4d2-00
x-xss-protection
1; mode=block
theme.css
moc-support.freshdesk.com/assets/cdn/portal/styles/
1 MB
117 KB
Stylesheet
General
Full URL
https://moc-support.freshdesk.com/assets/cdn/portal/styles/theme.css
Requested by
Host: moc-support.freshdesk.com
URL: https://moc-support.freshdesk.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.159.166.207 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-159-166-207.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
953e5072c84e454782a58c962f897e5ff572cb6c7f9a3e8237411cbbfe450c5a
Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://moc-support.freshdesk.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.5993.70 Safari/537.36

Response headers

date
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content-security-policy
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URL: https://moc-support.freshdesk.com/support/home
Protocol
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date
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124 KB
128 KB
Script
General
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https://moc-support.freshdesk.com/assets/cdn/portal/scripts/marketplace.js
Requested by
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Protocol
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Server
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Software
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Response headers

date
Wed, 18 Oct 2023 09:14:50 GMT
content-security-policy
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moc-support.freshdesk.com/assets/cdn/portal/scripts/
2 KB
6 KB
Script
General
Full URL
https://moc-support.freshdesk.com/assets/cdn/portal/scripts/integrations.js
Requested by
Host: moc-support.freshdesk.com
URL: https://moc-support.freshdesk.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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Software
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date
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content-security-policy
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Request headers

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date
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nosniff
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Response headers

date
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Response headers

pragma
no-cache
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strict-transport-security
max-age=31536000; includeSubDomains
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Response headers

pragma
no-cache
date
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strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
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Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

3 Cookies

Domain/Path Name / Value
moc-support.freshdesk.com/ Name: _x_w
Value: 7_1
.freshdev.io/ Name: _hp2_id.1649052351
Value: %7B%22userId%22%3A%227051901382132320%22%2C%22pageviewId%22%3A%22622405057159978%22%2C%22sessionId%22%3A%223036076192129536%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.1649052351
Value: %7B%22r%22%3A%22https%3A%2F%2Fmoc-support.freshdesk.com%2F%22%2C%22ts%22%3A1697620490504%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
moc-support.freshdesk.com
s3.eu-central-1.amazonaws.com
static.freshdev.io
108.138.36.126
18.159.166.207
18.159.18.124
18.173.154.101
2a00:1450:4001:80b::2003
2a00:1450:4001:80b::200a
34.207.38.80
52.219.170.85
99.84.88.72
0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490
0c822f56c78c996e2035d3366f271a2b21bcc32f85dbb530f5388b38adfb0cd0
0d0a6262c545e8bbc895116e5afb22579c468d7abb77e378f377d6fed57c1dce
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7b348b30ea1fe43857e68fc462c29e5c6e63c97666af75135c4396a272e54762
7d5eff15a51e74b750bf44a918a2ea4f55c83f262037e4e95c33e546c683dd64
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bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
c9556946153ff9272046871bd9303a00fed5ee409d9f43f9447de610a97eb816
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e3e381e3490ca35ee6c192c31e765a5b08cc40c1918d811f1318c78fe253f87c
ec997dbefc333326a4aca82cbe82803361de1c224b8462e48f5b477cb306a3ff
ed95699977988d015095cd44fe0e027f05703c87a0c342f9e169c494c008a018
eef618549d48278e97265a94167605f2b685d38f53a026170f23cb51238e4ab8