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Submitted URL: http://kore.com/
Effective URL: https://kore.ai/
Submission: On August 28 via manual from US — Scanned from DE
Effective URL: https://kore.ai/
Submission: On August 28 via manual from US — Scanned from DE
Form analysis 1 forms found in the DOM
POST https://forms.hsforms.com/submissions/v3/public/submit/formsnext/multipart/3458671/be0c2949-eb6b-4ad4-8c68-7cffafcc17db
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<div class="input"><select id="country-be0c2949-eb6b-4ad4-8c68-7cffafcc17db" required="" class="hs-input is-placeholder" name="country">
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<option value="Anguilla">Anguilla</option>
<option value="Antarctica">Antarctica</option>
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<option value="Bermuda">Bermuda</option>
<option value="Bhutan">Bhutan</option>
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<option value="Sint Eustatius and Saba">Bonaire</option>
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<option value="Bouvet Island">Bouvet Island</option>
<option value="Brazil">Brazil</option>
<option value="British Indian Ocean Territory">British Indian Ocean Territory</option>
<option value="Brunei Darussalam">Brunei Darussalam</option>
<option value="Bulgaria">Bulgaria</option>
<option value="Burkina Faso">Burkina Faso</option>
<option value="Burundi">Burundi</option>
<option value="Cambodia">Cambodia</option>
<option value="Cameroon">Cameroon</option>
<option value="Canada">Canada</option>
<option value="Cape Verde">Cape Verde</option>
<option value="Cayman Islands">Cayman Islands</option>
<option value="Central African Republic">Central African Republic</option>
<option value="Chad">Chad</option>
<option value="Chile">Chile</option>
<option value="China">China</option>
<option value="Chinese Taipei">Chinese Taipei</option>
<option value="Christmas Island">Christmas Island</option>
<option value="Cocos (Keeling Islands)">Cocos (Keeling Islands)</option>
<option value="Colombia">Colombia</option>
<option value="Comoros">Comoros</option>
<option value="Congo">Congo</option>
<option value="Congo, the Democratic Republic of the">Congo, the Democratic Republic of the</option>
<option value="Cook Islands">Cook Islands</option>
<option value="Costa Rica">Costa Rica</option>
<option value="Croatia">Croatia</option>
<option value="Cuba">Cuba</option>
<option value="Curacao">Curacao</option>
<option value="Cyprus">Cyprus</option>
<option value="Czech Republic">Czech Republic</option>
<option value="Denmark">Denmark</option>
<option value="Djibouti">Djibouti</option>
<option value="Dominica">Dominica</option>
<option value="Dominican Republic">Dominican Republic</option>
<option value="Ecuador">Ecuador</option>
<option value="Egypt">Egypt</option>
<option value="El Salvador">El Salvador</option>
<option value="Equatorial Guinea">Equatorial Guinea</option>
<option value="Eritrea">Eritrea</option>
<option value="Estonia">Estonia</option>
<option value="Ethiopia">Ethiopia</option>
<option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
<option value="Faroe Islands">Faroe Islands</option>
<option value="Fiji">Fiji</option>
<option value="Finland">Finland</option>
<option value="France">France</option>
<option value="French Guiana">French Guiana</option>
<option value="French Polynesia">French Polynesia</option>
<option value="French Southern Territories">French Southern Territories</option>
<option value="Gabon">Gabon</option>
<option value="Gambia">Gambia</option>
<option value="Georgia">Georgia</option>
<option value="Germany">Germany</option>
<option value="Ghana">Ghana</option>
<option value="Gibraltar">Gibraltar</option>
<option value="Greece">Greece</option>
<option value="Greenland">Greenland</option>
<option value="Grenada">Grenada</option>
<option value="Guadeloupe">Guadeloupe</option>
<option value="Guam">Guam</option>
<option value="Guatemala">Guatemala</option>
<option value="Guernsey">Guernsey</option>
<option value="Guinea">Guinea</option>
<option value="Guinea-Bissau">Guinea-Bissau</option>
<option value="Guyana">Guyana</option>
<option value="Haiti">Haiti</option>
<option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option>
<option value="Holy See (Vatican City State)">Holy See (Vatican City State)</option>
<option value="Honduras">Honduras</option>
<option value="Hong Kong">Hong Kong</option>
<option value="Hungary">Hungary</option>
<option value="Iceland">Iceland</option>
<option value="India">India</option>
<option value="Indonesia">Indonesia</option>
<option value="Iran">Iran</option>
<option value="Iraq">Iraq</option>
<option value="Ireland">Ireland</option>
<option value="Isle of Man">Isle of Man</option>
<option value="Israel">Israel</option>
<option value="Italy">Italy</option>
<option value="Jamaica">Jamaica</option>
<option value="Japan">Japan</option>
<option value="Jersey">Jersey</option>
<option value="Jordan">Jordan</option>
<option value="Kazakhstan">Kazakhstan</option>
<option value="Kenya">Kenya</option>
<option value="Kiribati">Kiribati</option>
<option value="Democratic People's Republic">Korea</option>
<option value="Kuwait">Kuwait</option>
<option value="Kyrgyzstan">Kyrgyzstan</option>
<option value="Lao People's Democratic Republic">Lao People's Democratic Republic</option>
<option value="Latvia">Latvia</option>
<option value="Lebanon">Lebanon</option>
<option value="Lesotho">Lesotho</option>
<option value="Liberia">Liberia</option>
<option value="Libyan Arab Jamahiriya">Libyan Arab Jamahiriya</option>
<option value="Liechtenstein">Liechtenstein</option>
<option value="Lithuania">Lithuania</option>
<option value="Luxembourg">Luxembourg</option>
<option value="Macao">Macao</option>
<option value="Macedonia">Macedonia</option>
<option value="Madagascar">Madagascar</option>
<option value="Malawi">Malawi</option>
<option value="Malaysia">Malaysia</option>
<option value="Maldives">Maldives</option>
<option value="Mali">Mali</option>
<option value="Malta">Malta</option>
<option value="Martinique">Martinique</option>
<option value="Mauritania">Mauritania</option>
<option value="Mauritius">Mauritius</option>
<option value="Mayotte">Mayotte</option>
<option value="Mexico">Mexico</option>
<option value="Republic of">Moldova</option>
<option value="Monaco">Monaco</option>
<option value="Mongolia">Mongolia</option>
<option value="Montenegro">Montenegro</option>
<option value="Montserrat">Montserrat</option>
<option value="Morocco">Morocco</option>
<option value="Mozambique">Mozambique</option>
<option value="Myanmar">Myanmar</option>
<option value="Namibia">Namibia</option>
<option value="Nauru">Nauru</option>
<option value="Nepal">Nepal</option>
<option value="Netherlands">Netherlands</option>
<option value="New Caledonia">New Caledonia</option>
<option value="New Zealand">New Zealand</option>
<option value="Nicaragua">Nicaragua</option>
<option value="Niger">Niger</option>
<option value="Nigeria">Nigeria</option>
<option value="Niue">Niue</option>
<option value="Norfolk Island">Norfolk Island</option>
<option value="Norway">Norway</option>
<option value="Oman">Oman</option>
<option value="Pakistan">Pakistan</option>
<option value="Panama">Panama</option>
<option value="Papua New Guinea">Papua New Guinea</option>
<option value="Paraguay">Paraguay</option>
<option value="Peru">Peru</option>
<option value="Philippines">Philippines</option>
<option value="Pitcairn">Pitcairn</option>
<option value="Poland">Poland</option>
<option value="Portugal">Portugal</option>
<option value="Puerto Rico">Puerto Rico</option>
<option value="Qatar">Qatar</option>
<option value="Rest of LATAM">Rest of LATAM</option>
<option value="Reunion">Reunion</option>
<option value="Romania">Romania</option>
<option value="Russia">Russia</option>
<option value="Rwanda">Rwanda</option>
<option value="Saint Barthelemy">Saint Barthelemy</option>
<option value="Ascension and Tristan da Cunha">Saint Helena</option>
<option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
<option value="Saint Lucia">Saint Lucia</option>
<option value="Saint Martin (French part)">Saint Martin (French part)</option>
<option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
<option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
<option value="Samoa">Samoa</option>
<option value="San Marino">San Marino</option>
<option value="Sao Tome and Principe">Sao Tome and Principe</option>
<option value="Saudi Arabia">Saudi Arabia</option>
<option value="Senegal">Senegal</option>
<option value="Serbia">Serbia</option>
<option value="Seychelles">Seychelles</option>
<option value="Sierra Leone">Sierra Leone</option>
<option value="Singapore">Singapore</option>
<option value="Sint Maarten (Dutch part)">Sint Maarten (Dutch part)</option>
<option value="Slovak Republic">Slovak Republic</option>
<option value="Slovenia">Slovenia</option>
<option value="Solomon Islands">Solomon Islands</option>
<option value="Somalia">Somalia</option>
<option value="South Africa">South Africa</option>
<option value="South Georgia and the South Sandwich Islands">South Georgia and the South Sandwich Islands</option>
<option value="South Korea">South Korea</option>
<option value="South Sudan">South Sudan</option>
<option value="Spain">Spain</option>
<option value="Sri Lanka">Sri Lanka</option>
<option value="Sudan">Sudan</option>
<option value="Suriname">Suriname</option>
<option value="Svalbard and Jan Mayen">Svalbard and Jan Mayen</option>
<option value="Swaziland">Swaziland</option>
<option value="Sweden">Sweden</option>
<option value="Switzerland">Switzerland</option>
<option value="Syrian Arab Republic">Syrian Arab Republic</option>
<option value="Taiwan">Taiwan</option>
<option value="Tajikistan">Tajikistan</option>
<option value="Tanzania">Tanzania</option>
<option value="Thailand">Thailand</option>
<option value="Timor-Leste">Timor-Leste</option>
<option value="Togo">Togo</option>
<option value="Tokelau">Tokelau</option>
<option value="Tonga">Tonga</option>
<option value="Tunisia">Tunisia</option>
<option value="Turkey">Turkey</option>
<option value="Turkmenistan">Turkmenistan</option>
<option value="Turks and Caicos Islands">Turks and Caicos Islands</option>
<option value="Tuvalu">Tuvalu</option>
<option value="Uganda">Uganda</option>
<option value="Ukraine">Ukraine</option>
<option value="United Arab Emirates">United Arab Emirates</option>
<option value="United Kingdom">United Kingdom</option>
<option value="United States">United States</option>
<option value="Uruguay">Uruguay</option>
<option value="Uzbekistan">Uzbekistan</option>
<option value="Vanuatu">Vanuatu</option>
<option value="Venezuela">Venezuela</option>
<option value="Vietnam">Vietnam</option>
<option value="British">Virgin Islands</option>
<option value="Virgin Islands (USA)">Virgin Islands (USA)</option>
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<option value="Yemen">Yemen</option>
<option value="Zambia">Zambia</option>
<option value="Zimbabwe">Zimbabwe</option>
<option value="Slovakia">Slovakia</option>
<option value="Trinidad and Tobago">Trinidad and Tobago</option>
<option value="Laos">Laos</option>
<option value="Kosovo">Kosovo</option>
<option value="Ivory Coast">Ivory Coast</option>
<option value="Marshall Islands">Marshall Islands</option>
<option value="Palestinian Territory">Palestinian Territory</option>
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<div class="hs_industry hs-industry hs-fieldtype-select field hs-form-field"><label id="label-industry-be0c2949-eb6b-4ad4-8c68-7cffafcc17db" class="" placeholder="Enter your "
for="industry-be0c2949-eb6b-4ad4-8c68-7cffafcc17db"><span></span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><select id="industry-be0c2949-eb6b-4ad4-8c68-7cffafcc17db" required="" class="hs-input is-placeholder" name="industry">
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<option value="Agriculture & Forestry">Agriculture & Forestry</option>
<option value="Banking">Banking</option>
<option value="Chemicals">Chemicals</option>
<option value="Computer Hardware">Computer Hardware</option>
<option value="Computer Software">Computer Software</option>
<option value="Construction / Engineering">Construction / Engineering</option>
<option value="Consumer Products">Consumer Products</option>
<option value="Ecommerce">Ecommerce</option>
<option value="Energy, Utilities, Oil & Gas">Energy, Utilities, Oil & Gas</option>
<option value="Federal">Federal</option>
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<option value="Higher Education">Higher Education</option>
<option value="Hospitals / Health Care">Hospitals / Health Care</option>
<option value="IT Services">IT Services</option>
<option value="Insurance">Insurance</option>
<option value="Legal Services">Legal Services</option>
<option value="Leisure">Leisure</option>
<option value="Local">Local</option>
<option value="Lodging">Lodging</option>
<option value="Logistics / Transportation">Logistics / Transportation</option>
<option value="Manufacturing - Durables">Manufacturing - Durables</option>
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<option value="Media">Media</option>
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<option value="Minerals & Mining">Minerals & Mining</option>
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<option value="Real Estate / Property Management">Real Estate / Property Management</option>
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<option value="Services">Services</option>
<option value="Telecom / Communication Services">Telecom / Communication Services</option>
<option value="Wholesale">Wholesale</option>
<option value="Airlines/Aviation">Airlines/Aviation</option>
<option value="Hospitality">Hospitality</option>
<option value="Automotive">Automotive</option>
<option value="Department Stores">Department Stores</option>
<option value="Healthcare">Healthcare</option>
<option value="Logistics / Transportation/Aerospace">Logistics / Transportation/Aerospace</option>
<option value="Travel & Tourism">Travel & Tourism</option>
<option value="Casinos & Gambling">Casinos & Gambling</option>
<option value="Supermarkets">Supermarkets</option>
<option value="Energy / Utilities">Energy / Utilities</option>
<option value="Food Processing">Food Processing</option>
<option value="Business & Consumer Services">Business & Consumer Services</option>
<option value="Software">Software</option>
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<div class="hs-dependent-field">
<div class="hs_what_are_you_most_hoping_ai_can_help_you_with_ hs-what_are_you_most_hoping_ai_can_help_you_with_ hs-fieldtype-select field hs-form-field"><label
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for="what_are_you_most_hoping_ai_can_help_you_with_-be0c2949-eb6b-4ad4-8c68-7cffafcc17db"><span>What are you most hoping AI can help you with? </span><span class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><select id="what_are_you_most_hoping_ai_can_help_you_with_-be0c2949-eb6b-4ad4-8c68-7cffafcc17db" required="" class="hs-input is-placeholder" name="what_are_you_most_hoping_ai_can_help_you_with_">
<option disabled="" value="">Please Select</option>
<option value="Customer Experience">Customer Experience</option>
<option value="Employee Experience">Employee Experience</option>
<option value="Agent Experience">Agent Experience</option>
<option value="Search Experience">Search Experience</option>
<option value="Building Generative AI Agent(s)">Building Generative AI Agent(s)</option>
<option value="Other">Other</option>
</select></div>
</div>
</div>
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<ul class="inputs-list">
<li class="hs-form-booleancheckbox"><label for="LEGAL_CONSENT.subscription_type_4518082-be0c2949-eb6b-4ad4-8c68-7cffafcc17db" class="hs-form-booleancheckbox-display"><input
id="LEGAL_CONSENT.subscription_type_4518082-be0c2949-eb6b-4ad4-8c68-7cffafcc17db" class="hs-input" type="checkbox" name="LEGAL_CONSENT.subscription_type_4518082" value="true"><span>I agree to receive other communications from
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Enterprise Small Business
* Products
* * XO – AI Chat Bot experience Optimization Platform for customer and
employee.
* Overview – Get a quick overview of the XO Platform
* Products
* Automation AI – AI chat bot builder
* Contact Center AI – Omni-channel customer service tools
* Agent AI – Empower agents to deliver great experiences.
* GALE – Gen-AI app builder and model fine tuning.
* Overview – Get an overview of the GALE platform
* Model Hub – Tailor and Scale in Model Hub
* AI Agent – Empower AI Creation with GALE’s AI Agents
* Prompt Studio – The key to Generative AI Success
* Search AI – Powerful Gen AI & Indexed search from any source.
* Overview – Get an overview of Search AI capabilities
* Features
* Sources – Transform chaotic
content into answers
* Document Segmentation – Intelligent focused answers
* Answer Retrieval – Generate human-like responses
* Answer Generation – Get natural answers
* Evaluation and Guardrails – Responsible AI with robust guardrails
* What’s New
* Keynote at KK 2024 – Watch our CEO, Raj Koneru deliver the opening
keynote at Kore Konversations 24.
* Introducing GALE – Meet GALE, the platform to put GenAI & LLMs to work
for your enterprise.
* Pricing – Flexible & customizable pricing to fit your needs
* Talk to an expert – Not sure which product is right for you or have
questions? Schedule a call with our experts.
* Meet us in person – Join us at our in-person events to keep up with the
latest in AI.
* Solutions
* * Customer Solutions (CX)
* Customer Experience
* BankAssist
* RetailAssist
* HealthAssist
* Employee Solutions (EX)
* Employee Experience
* HR Assist
* IT Assist
* What’s New
* Keynote at KK 2024 – Watch our CEO, Raj Koneru deliver the opening
keynote at Kore Konversations 24.
* Introducing GALE – Meet GALE, the platform to put GenAI & LLMs to work
for your enterprise.
* Pricing – Flexible & customizable pricing to fit your needs
* Talk to an expert – Not sure which product is right for you or have
questions? Schedule a call with our experts.
* Meet us in person – Join us at our in-person events to keep up with the
latest in AI.
* Explore
* * Use Cases
* Explore Use Cases
* Customer Experience – Improving customer experiences at scale
* Employee Experience – Giving every employee the assistant they need
* Agent Experience – Making Agents more successful in their job
* Search Experience – Getting people answers simply and securely
* Application Experience – Bringing a companion to every app
* Industries
* Explore Industries
* Financial Services – Premium human-like 24/7 service and support
across all channels
* Home, Life & Auto Insurance – Automate claims processing and policy
sign-ups
* Healthcare Providers – Improving patient experiences from scheduling
through after-care
* Health Insurance – Simplifying member experiences with
round-the-clock support access
* Life Sciences – Increasing speed and efficiency at global scale
* Consumer Goods – Delivering an AI-driven experience across supply
chain
* Retail – Making it easier for customers to find the products they
will love
* Electronics – Expediting the path to purchase
* Manufacturing – Streamlining production processes
* Telecom – Boost customer satisfaction and service sign-ups with AI
* Travel Hospitality – Create lifetime guests with personalized
experiences
* Airlines – Increasing customer loyalty through better AI solutions
for airlines
* Retail Banking – Create new revenue opportunities while supporting
regular customer support operations
* Resources
* * Knowledge Base
* Blog – Latest posts from Kore.ai
* Brochures – Kore.ai solutions information
* Infographics – Benefits of Kore.ai
* e-Books – Solutions guides
* Glossary – Expand your AI vocabulary
* Research Analysis – Latest AI industry reports
* Whitepapers – AI insights
* Webinars – Kore.ai conversations
* Videos – Kore.ai in action
* Newsletters – AI updates
* Technical
* Documentation – Browse developer docs, release note, how to videos
* Get Support – We are here to help
* Kore.ai Academy – Learn conversational AI skills with free training
* Kore.ai Community – Ask questions, find solutions, share knowledge
* Submit RFP – Reach out to our experts
* What’s New
* Keynote at KK 2024 – Watch our CEO, Raj Koneru deliver the opening
keynote at Kore Konversations 24.
* Introducing GALE – Meet GALE, the platform to put GenAI & LLMs to work
for your enterprise.
* Pricing – Flexible & customizable pricing to fit your needs
* Talk to an expert – Not sure which product is right for you or have
questions? Schedule a call with our experts.
* Meet us in person – Join us at our in-person events to keep up with the
latest in AI.
* Company
* * Company
* About Us – 10 years, 1 remarkable team
* Contact Us – Get in touch
* Leadership – The people who make it all happen
* Careers – Come join us make history
* Newsroom – Keep up to date with us
* Events – Meet us in-person
* Reviews
* Analyst Recognition – Don’t take our word for it
* Customer Stories – The people for whom we are delivering
* Partners
* Partner Program – Learn about our partner program
* Become a Partner – Join the thriving community
* Find a Partner – Our partners are leaders & innovators in the AI space
* XO Platform – Drive improved Customer and Employee experiences.
* Gale – Accelerate Generative AI Needs At Scale
* Gale Beta Sign-up – Apply For Beta Access
* Use Cases – Find Out How Kore.ai Helps You
* What’s New
* Keynote at KK 2024 – Watch our CEO, Raj Koneru deliver the opening
keynote at Kore Konversations 24.
* Introducing GALE – Meet GALE, the platform to put GenAI & LLMs to work
for your enterprise.
* Pricing – Flexible & customizable pricing to fit your needs
* Talk to an expert – Not sure which product is right for you or have
questions? Schedule a call with our experts.
* Meet us in person – Join us at our in-person events to keep up with the
latest in AI.
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New Product Announcement: Kore.ai Launches GALE to Accelerate Advanced Gen AI
Adoption for Enterprises
New Product Announcement: Small Businesses can put AI to work using our new XO
Express
New Product Announcement: Kore.ai Launches GALE to Accelerate Advanced Gen AI
Adoption for Enterprises
New Product Announcement: Small Businesses can put AI to work using our new XO
Express
PARTNERING WITH BUSINESSES TO GENERATE VALUE FROM AI
From generative AI applications to RAG/LLM-based search to optimizing
experiences, Kore.ai gives you the platform, no-code tools, and solutions to do
AI right.
Talk to an Expert
Get Started
Generative AI ApplicationsRAG/LLM-Based SearchExperience Optimization
Generative AI Applications
ACCELERATE THE USE OF GENERATIVE AI TO SERVE BUSINESS NEEDS AT SCALE
Generative AI delivers scaled output. This results in increased efficiency,
enhanced productivity, and expanded business resources. Kore.ai offers a gen AI
application platform that enables companies to harness scaled output across key
business use cases for gen AI.
Process@Scale
INCREASED PROCESS AUTOMATION
Accelerate the optimization of processes by putting genAI agents to work to
automate routine tasks and workflows.
Process@Scale
* Claims Processing
* Customer Order Processing
* Inventory Management
* Invoice Generation
* Receivables/Payables Workflow
* Supply Chain Optimization
Content@Scale
ENHANCED CREATIVITY AND CONTENT CREATION
Increase business assets using generative AI to produce new content for
creative, technical and business purposes.
Content@Scale
* Marketing Content
* Personalized Campaigns
* Sales Communications
* RFP Responses
* Service Agent Scripts
* Draft Contracts
Document@Scale
ACCELERATED DOCUMENT DISCOVERY
Improve business operations by automatically summarizing data from documents,
extracting insights, finding exceptions, reviewing for sentiment, forecasting
trends and more.
Documents@Scale
* Email Management
* Social Media Analysis
* Call Transcript Analysis
* Support Ticket Analysis
* Contract Discrepancy Review
* Cash Flow Forecasting
Research@Scale
ENHANCED BUSINESS KNOWLEDGE
Leverage genAI agents to conduct research, mining large bodies of online content
to derive new insights and recommendations.
Research@Scale
* Market Intelligence
* Competitive Reporting
* Regulatory Rule Tracking
* Supply Chain Planning
* Pricing Trend Data
* Product Feature Comparisons
RAG/LLM-Based Search
DEMOCRATIZE ACCESS TO ALL FORMS OF INFORMATION FOR BUSINESS USE
Information is a valuable business asset but is only useful if easily discovered
and accessed. One of the most promising use cases for generative AI is search,
and Kore.ai’s retrieval augmented generation (RAG) approach is purpose built to
understand diverse, siloed content and deliver accurate responses to natural
language queries.
Workplace Search
EMPOWERED WORKERS
Help employees find the information they need to excel
at their job.
Workplace Search
* Comprehensive and contextual results
* In natural language
* Improved productivity
Website Search
IMPROVED USER EXPERIENCE
Make it easy for website visitors to discover the content they are looking for.
Website Search
* Easier information discovery
* Increased engagement
* Longer time on page
Commerce Search
INCREASED CUSTOMER ENGAGEMENT
Drive conversions faster by enabling customers to find exactly what they are
looking for.
Commerce Search
* Simplified product discovery
* Recommendations
* Options to A/B test
Customer Service Search
ENHANCED SERVICE STRATEGY
Enable customers to self-serve, finding information quickly
and easily.
Customer Service Search
* All answers in one place
* Intelligent assistance
* Improved productivity
Experience Optimization
CREATE ENGAGING AND VALUED INTERACTIONS FOR CUSTOMERS AND EMPLOYEES
Kore.ai enables end-to-end experiences from automated to human assisted. We are
the leader in bringing intelligent virtual assistants to life. Leveraging both
conversational and generative AI we successfully achieve automated yet
human-like engagement with clean handoff to a human when needed.
Customer Experiences
GREATER RETENTION AND LIFETIME VALUE
Drive customers to answers and resolutions faster, saving human talent for more
challenging, specific and creative tasks.
Customer Experiences
* Automate over 80% of customer inquiries
* Award-winning conversational AI, powered by pre-trained LLMs
* 24×7 premium automated omni-channel service and support
* Fine-tune responses using generative AI
Learn more
Agent Experiences
HAPPIER CUSTOMERS AND AGENTS
Give agents AI-powered virtual assistants to provide real-time answers, coaching
and proactively suggest next best actions to agents.
Agent Experiences
* 20% increase in productivity
* 30% improvement in first-call resolution rates
* 25% increase in CSAT
* Seamless transitions from Intelligent Virtual Assistants to live agent
Learn more
Employee Experiences
MORE FOCUSED AND PRODUCTIVE EMPLOYEES
Make your team more productive with intelligent Virtual Assistants that can
discuss questions, mine internal data, and solve problems for employees
Employee Experiences
* Automate over 80% of common employee inquiries
* Available 24×7, across voice and chat in 135 languages
* Pre-trained HR, recruitment, IT & procurement use cases
* Pre-built integrations with all major ITSM, ERP, and HCM platforms
Learn more
Application Experiences
IMPROVE APPLICATION ENGAGEMENT
Allow all applications in your technology environment to connect to one another
and leverage the power of generative and conversational models.
Application Experiences
* Out-of-the-box conversational AI engine added to your applications
* Multilingual global interface across voice and chat
* Enterprise-grade controls to control data access
* Automate over 80% of customer inquiries
Learn more
Our Customers
TRUSTED BY THE WORLD’S TOP BRANDS
KORE.AI’S GLOBAL SCALE
0
M+
Consumers Served Globally
0
B+
Interactions Optimized Yearly
0
Billions
Delivered in Economic Value
The Kore.ai Platform
THE SINGLE PLATFORM NEEDED TO GENERATE VALUE FROM AI ACROSS BUSINESS USE CASES
The Kore.ai Platform eliminates the need to build and maintain the mechanics
necessary to leverage AI. It is engineered with safety and responsibility in
mind and is agnostic when it comes to models, data, deployment infrastructure
and applications. Our no-code development approach and pre-built accelerators
make AI accessible to a wider audience. We deliver simplicity, flexibility and
control when applying AI.
CX PRE-BUILT SOLUTIONS
* BankAssist
* RetailAssist
* HealthAssist
EX PRE-BUILT SOLUTIONS
* EVA
* HRAssist
* RecruitAssist
* ITAssist
PRE-BUILT GENERATIVE AI SOLUTIONS
* Specific Business Tasks
No-code generative AI application platform
* Model Hub
* Prompt Studio
* AI Agents
* RLHF | RLAIF Evaluation Studio
RAG/LLM based search
* Extraction
* Retrieval
* Generation
End-to-end experiences from automated to human-assisted
* Automation AI
* Contact Center AI
* Agent AI
* Quality Management
Cross Product Use Enabled
KORE.AI LLM MODELS
* XO GPT Models
* Dialog GPT
* BankAssist LLM
* IT LLM
* HR LLM
GENERATIVE AI OPS SERVICES
* Model Fine-Tuning
* Model Deployment
* Scalable Inferencing
* Model Governance
* Model Insights
* Guardrails
DATA SERVICES
* Vector Database
* CRM Integrations
* Data AI Connectors
* Pre-Built API Integrations
* Knowledge Connectors
PLATFORM SERVICES
* Omni Channel
* Multi-Lingual
* Analytics
* Scalability
* Security
* Compliance
* LifeCycle Management
* Collaboration Tools
COMMERCIAL AND COMMUNITY LANGUAGE MODELS
* Open AI GPT -4
* Anthropic Claude
* Google Gemini
* Mistral 7B/11B
* LLaMA 2
* FLAN-T5
ENTERPRISE CLOUD INFRASTRUCTURE
* Cloud Deployment
* Private VPC Cloud Deployment
* On-Prem Infrastructure
AI Innovators
THE MOST AMBITIOUS BUSINESSES LEADING THEIR INDUSTRIES WITH KORE.AI
Our clients tailor customer and employee interactions from the ground up with
the Kore.ai Platform. Leverage our open infrastructure, no-code builder tools,
LLMs with pre-built use cases, and deep industry application integrations.
Discover how various organizations are putting AI to work today.
See Pricing
Talk to an Expert
Fortune 100 HealthcareFortune 15 TelecomFortune 5 Pharmaceutical
Fortune 100 Healthcare
PRODUCTS USED
XO PLATFORM
0
M+
Sessions per year
0
+
Bots
Fortune 15 Telecom
PRODUCTS USED
XO PLATFORM
0
M
Sessions per year
0
%
ROI
Fortune 5 Pharmaceutical
PRODUCTS USED
XO PLATFORM
IT ASSIST
0
%
Automated
0
%
ROI
More Customer Stories
Customers and Analysts
WE’VE HELPED HUNDREDS OF GLOBAL COMPANIES
Our clients tailor customer and employee interactions from the ground up with
the Kore.ai Platform. Discover how various organizations are putting AI to work
today.
Customer Case Studies
Analyst Recognition
MANAGER
FUTURE-ORIENTED LOW-CODE MULTI-CHANNEL BOT DEVELOPMENT PLATFORM
After spending whole year on selecting a vendor for Conversational AI Platform
and reviewing multiple domestic and international vendors we decided to start a
project with Kore.ai and we’re very happy with the decision being made.
Software Development
Banking
Read Review
NAVEEN K
THE MOST CONVENIENT CONVERSATIONAL AI PLATFORM WITH LOW-CODE CAPABILITIES
This platform has the capability of building Multi-Lingual bots with fewer code
changes. This platform’s ML and NLP engines are far better than others. They
also have Pre-Build use cases, so we can easily use them and build bots on the
go.
Software Development Engineer
Pharmaceuticals
Read Review
KORE.AI CONTINUES TO DELIVER, SUPPORT AND SERVICE THE ABSOLUTE BEST SOLUTION FOR
ANYONE.
Having worked closely with the Kore team for over a year, their customer
service, product suite, support and willingness to quickly resolve issues
continues to set them apart from any other vendor.
CX Designer
Finance
Read Review
AMAN B.
A PLATFORM THAT OFFERS ROBUST SET OF FEATURES
Kore.ai has a solid robust platform for building bots that can sit on the
channels of your choice. The bot can be complex or simple based on your needs.
Marketing Manager
Information Technology
Read Review
ROBUST TECHNOLOGY COVERING MOST USE CASES
The product is incredibly advanced in a variety of technologies. It has the
ability to solve most use cases across different organization’s needs, rather
than being stuck to a specific type of business or problem.
Strategy and Planning Manager
Banking
Read Review
ATLEE F.
BEST LEADING PLATFORM TO BUILD YOUR CHATBOT.
Kore.ai is a UI based platform that allows you to spin up a chatbot quickly and
deploy it easily on multiple channels. Using its conversation builder, you can
build the Dialogflow using dialog messages.
Project Lead
Medical Practice
Read Review
THEIR REPUTATION PRECEDES THEM AND THEY LIVE UP TO IT!
True to their premise, they make Chatbot implementation easy and low-code.
Director
Insurance
Read Review
STACY PELLETIER
EXCELLENT EXPERIENCE IMPLEMENTING OUR HR VIRTUAL ASSISTANT
We had an excellent experience implementing our HR virtual assistant with
Kore.ai. The platform is very flexible, easy to use and configure. Kore.ai is
always adding innovative capabilities for continuous improvement. As an HR
end-user, I have been able to learn how to create my own simple intents and
add/configure the NLP with relative ease.
HR Digital Enablement
Energy
A COMPLETE CONVERSATIONAL AI PRODUCT WITH THE INDUSTRY LEADING NLU CAPABILITIES
Kore.AI is truly a complete enterprise level Conversational AI platform that has
helped our organization to take our customer self service capabilities to the
next level. It allows us to offer cutting edge technology through both voice and
digital channels to automate processes for our customer interactions.
Technical Architect
IT Services
Read Review
JOSE ENRIQUE PONS
INTEGRATION WITH A WORKFLOW ENGINE WILL DEFINITIVELY SPEED UP THE PROCESS OF BOT
DEVELOPMENT
We have been using Kore.ai platform for 2.5 years. We have always had good
support from their side both in contract negotiation and on the operational
side. Over time, they improved the platform based on customer feedback. They’ve
released version 9 a few weeks ago, it’s impressive! I believe the integration
with a workflow engine will definitely speed up the process of bot development.
Lead Architect
SANTOSH KUMAR
EVEN NON-TECHNICAL PEOPLE CAN DEVELOP THE SOLUTION
The platform is very user-friendly, even non-technical people can configure and
develop the solution. The platform is capable of integrating external systems/
services using API.
Commercial Services Lead
Healthcare
Announcements
KORE.AI XO EXPRESS OFFERS SMALLER BUSINESSES EASY ACCESS TO AI CHATBOTS AND
CONTACT CENTER CAPABILITIES
New Approach Empowers Business Users to Build AI Solutions Without AI Knowhow &
Developer Expertise ORLANDO, Fla., July 30, 2024 — Kore.ai, a…
Learn more
News
KORE.AI ANNOUNCES A CONVERSATIONAL AI PLATFORM FOR THE MIDMARKET
By Charlie Mitchell July 30, 2024: As Kore.ai announces the launch of XO
Express, Charlie Mitchell maps its implications for smaller businesses…
Learn more
News
HOW DOES MICROSOFT’S CONTACT CENTER PLAY SHAKE UP THE INDUSTRY?
By Scott Clark July 18, 2024: This article by Scott Clark in the CMSWire
contextualizes the launch of Microsoft Dynamics 365 Contact…
Learn more
Announcements
KORE.AI LAUNCHES GALE TO ACCELERATE ADVANCED GEN AI ADOPTION FOR ENTERPRISES
Industry-first Unified GenAI Application Platform cuts the development time
across AI application lifecycle up to 50%, accelerating AI business value.
ORLANDO, Fla.,…
Learn more
News
KORE.AI INTRODUCES GALE: AN “INDUSTRY-FIRST” GENERATIVE AI PLAYGROUND
By Charlie Mitchell July 16, 2024: What does the launch of GALE, an
“industry-first dedicated generative AI application platform”, mean for the…
Learn more
News
KORE.AI’S NEW PLATFORM GALE HELPS TO ADVANCE EXPERIMENTATION WITH LLMS USING
NO-CODE TOOLS
By Mike Wheatly July 16, 2024: Kore.ai has announced the launch of a new
platform called “GALE,” which makes it simple to…
Learn more
News
CXO’S MOVE BEYOND EXPERIMENTATION IN GENAI ADOPTION GAME
By Dean DeBiase July 16, 2024: Those are just too many challenges for CXOs, when
it comes to GenAI. Tapping and unleashing…
Learn more
Announcements
TELEPERFORMANCE PARTNERS WITH KORE.AI TO TRANSFORM CUSTOMER ENGAGEMENT THROUGH
ADVANCED AI SOLUTIONS
New York, May 30, 2024 – Global digital business services leader Teleperformance
today announced that it has been named a platinum partner…
Learn more
Announcements
KORE.AI NAMED A LEADER IN CONVERSATIONAL AI FOR CUSTOMER SERVICE, Q2 2024
ANALYST EVALUATION
Report states that Kore.ai leads the way in the use of LLMs and GenAI for
conversational AI and puts modern AI to…
Learn more
Announcements
KORE.AI’S RESEARCH REVEALS HISTORIC SHIFT AS CONTACT CENTER AGENTS AND CONSUMERS
INCREASINGLY PREFER AI-DRIVEN SOLUTIONS
Orlando, FL – May 7, 2024 – Kore.ai, a leader in enterprise conversational and
generative AI platform technology, has unveiled its annual…
Learn more
KORE.AI NAMED A LEADER IN THE FORRESTER WAVE™ FOR 2024
Access ReportBook a Consultation
READY TO GET STARTED?
Explore the Kore.ai Platform, solutions or create an account instantly to start
seeing value from your AI solutions. You can also contact us to design a custom
package for your business.
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AI FOR EVERYONE
Integrated, simple pricing
with no hidden fees.
See Pricing
AI FOR DEVELOPERS
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on the Kore.ai platform
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PRODUCTS
* XO Platform
* GALE
* Search AI
XO CAPABILITIES
* Automation
* Contact Center
* Agent AI
SOLUTIONS
* BankAssist
* RetailAssist
* HealthAssist
* HR Assist
* IT Assist
INDUSTRIES
* Financial Services
* Home, Life & Auto Insurance
* Healthcare Providers
* Health Insurance
* Life Sciences
* Consumer Goods
* Retail
* Electronics
* Manufacturing
* Telecom
* Travel Hospitality
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