Submitted URL: https://support.cbim.it/
Effective URL: https://support.cbim.it/support/home
Submission: On February 24 via api from US — Scanned from US

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 22 HTTP transactions. The main IP is 18.197.207.29, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is support.cbim.it.
TLS certificate: Issued by R3 on February 21st 2024. Valid for: 3 months.
This is the only time support.cbim.it was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 11 18.197.207.29 16509 (AMAZON-02)
1 2607:f8b0:400... 15169 (GOOGLE)
3 2607:f8b0:400... 15169 (GOOGLE)
2 52.219.46.3 16509 (AMAZON-02)
1 13.225.63.44 16509 (AMAZON-02)
2 108.139.47.23 16509 (AMAZON-02)
1 18.164.116.57 16509 (AMAZON-02)
2 34.239.25.244 14618 (AMAZON-AES)
22 8
Apex Domain
Subdomains
Transfer
11 cbim.it
support.cbim.it
1 MB
3 heapanalytics.com
cdn.heapanalytics.com — Cisco Umbrella Rank: 804
heapanalytics.com — Cisco Umbrella Rank: 709
37 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 30236
cdn.freshdev.io — Cisco Umbrella Rank: 40529
26 KB
3 gstatic.com
fonts.gstatic.com
44 KB
2 amazonaws.com
s3.eu-central-1.amazonaws.com
1 MB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 32
1 KB
22 6
Domain Requested by
11 support.cbim.it 1 redirects support.cbim.it
3 fonts.gstatic.com fonts.googleapis.com
2 heapanalytics.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
2 s3.eu-central-1.amazonaws.com support.cbim.it
1 cdn.heapanalytics.com cdn.freshdev.io
1 static.freshdev.io support.cbim.it
1 fonts.googleapis.com support.cbim.it
22 8

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
support.cbim.it
R3
2024-02-21 -
2024-05-21
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2024-02-05 -
2024-04-29
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2024-02-05 -
2024-04-29
3 months crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon RSA 2048 M01
2023-10-10 -
2024-08-12
10 months crt.sh
*.freshdev.io
Amazon RSA 2048 M01
2023-08-14 -
2024-09-11
a year crt.sh
cdn.heapanalytics.com
Amazon RSA 2048 M01
2023-06-29 -
2024-07-27
a year crt.sh
heapanalytics.com
Amazon RSA 2048 M02
2023-11-09 -
2024-12-08
a year crt.sh

This page contains 2 frames:

Primary Page: https://support.cbim.it/support/home
Frame ID: F03F2AA3FEF82144E3860C61B6CC488B
Requests: 18 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 78E864411AB3D81EDDF503AE364CC7C0
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

Support :

Page URL History Show full URLs

  1. https://support.cbim.it/ HTTP 302
    https://support.cbim.it/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • heap-\d+\.js

Page Statistics

22
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

2614 kB
Transfer

3725 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.cbim.it/ HTTP 302
    https://support.cbim.it/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

22 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support.cbim.it/support/
Redirect Chain
  • https://support.cbim.it/
  • https://support.cbim.it/support/home
18 KB
7 KB
Document
General
Full URL
https://support.cbim.it/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.197.207.29 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-197-207-29.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
f14240560f3d1470fd52a3b2e6845e4b175e273ce5d6ae591b34b8ec21d05bcf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.69 Safari/537.36
accept-language
en-US,en;q=0.9

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Sat, 24 Feb 2024 18:03:50 GMT
etag
W/"205c96a01bdf194b377d09d58093c799"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
39
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
240224180450
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
a79b8546-bcad-444f-b085-7caff28c150d
x-trace-id
00-c2ff5886d49e68181679d1c3a077febf-8263b0b4aafaa96e-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Sat, 24 Feb 2024 18:03:50 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://support.cbim.it/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
31
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
81628721-6953-44e6-9554-325dcc7225d3
x-trace-id
00-9e49da452b5cf96b29bb072d8c0f6709-f0fd70fb8467f0e0-00
x-xss-protection
1; mode=block
theme.css
support.cbim.it/assets/cdn/portal/styles/
1 MB
118 KB
Stylesheet
General
Full URL
https://support.cbim.it/assets/cdn/portal/styles/theme.css
Requested by
Host: support.cbim.it
URL: https://support.cbim.it/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.197.207.29 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-197-207-29.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
953e5072c84e454782a58c962f897e5ff572cb6c7f9a3e8237411cbbfe450c5a
Security Headers
Name Value
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Request headers

accept-language
en-US,en;q=0.9
Referer
https://support.cbim.it/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.69 Safari/537.36

Response headers

date
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date
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Requested by
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URL: https://support.cbim.it/support/home
Protocol
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Security
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Server
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Software
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Response headers

date
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date
Sat, 24 Feb 2024 18:03:51 GMT
content-security-policy
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marketplace.js
support.cbim.it/assets/cdn/portal/scripts/
124 KB
128 KB
Script
General
Full URL
https://support.cbim.it/assets/cdn/portal/scripts/marketplace.js
Requested by
Host: support.cbim.it
URL: https://support.cbim.it/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.197.207.29 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
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ec2-18-197-207-29.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
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Response headers

date
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Response headers

date
Sat, 24 Feb 2024 18:03:30 GMT
content-encoding
br
via
1.1 f48e3bba7eb119871945c3726fab1888.cloudfront.net (CloudFront)
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
x-amz-cf-pop
JFK50-P6
age
23
x-powered-by
Express
etag
W/"1c867-FZUiQJB8WpvE3f5WlvdP7ufgh+4"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=120
alt-svc
h3=":443"; ma=86400
x-amz-cf-id
mMCZ8oRcaijevsDDgI0NecMtsb0Kg02xHpYlZj2uhp9L3rZm3EaM_g==
gV0xlEjPgbFSgWZjbvn4GhbJ0uRxR1Sxvg.jpg
s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/202002165209/logo/
569 KB
569 KB
Image
General
Full URL
https://s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/202002165209/logo/gV0xlEjPgbFSgWZjbvn4GhbJ0uRxR1Sxvg.jpg
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.219.46.3 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
s3.eu-central-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
68e392e979739a676e22d97014a942cbbde22169452c3737e45d5e25e6c862d9

Request headers

accept-language
en-US,en;q=0.9
Referer
https://support.cbim.it/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.69 Safari/537.36

Response headers

Date
Sat, 24 Feb 2024 18:03:54 GMT
x-amz-version-id
_6Odo3cyMHTO0xayjMH4LW2qHjKthnFH
Last-Modified
Wed, 21 Feb 2024 17:52:57 GMT
Server
AmazonS3
x-amz-request-id
WSK045YQF0WS1DRY
ETag
"e1f435c3e2ddf0a88aeb4b4ad260771a"
x-amz-server-side-encryption
AES256
Content-Type
image/jpeg
Accept-Ranges
bytes
Content-Length
582676
x-amz-id-2
FwIoJBNwLOWYvSmr2yKb6mMgqAfByiZXVJXNAMvrYawYAIMvGIGMA/Bc+fjqi4bcsb157Ug9R/8=
add_user_properties_v3
heapanalytics.com/api/ Frame 78E8
37 B
261 B
Image
General
Full URL
https://heapanalytics.com/api/add_user_properties_v3?a=1649052351&u=5341488083725396&v=7307379800110816&s=764287933901832&b=web&tv=4.0&_product=freshdesk&_page=portal_home&_accountDomain=https%3A%2F%2Fsupport.cbim.it&st=1708797833376
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.239.25.244 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-239-25-244.compute-1.amazonaws.com
Software
nginx /
Resource Hash
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
en-US,en;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.69 Safari/537.36

Response headers

pragma
no-cache
date
Sat, 24 Feb 2024 18:03:53 GMT
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length
37
h
heapanalytics.com/ Frame 78E8
37 B
260 B
Image
General
Full URL
https://heapanalytics.com/h?a=1649052351&u=5341488083725396&v=7307379800110816&s=764287933901832&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Fsupport.cbim.it%2F&ts=1708797833369&st=1708797833377
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.239.25.244 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-239-25-244.compute-1.amazonaws.com
Software
nginx /
Resource Hash
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
en-US,en;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.69 Safari/537.36

Response headers

pragma
no-cache
date
Sat, 24 Feb 2024 18:03:53 GMT
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length
37

Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

4 Cookies

Domain/Path Name / Value
support.cbim.it/ Name: _x_w
Value: 12_2
support.cbim.it/ Name: _x_m
Value: x_b
.freshdev.io/ Name: _hp2_id.1649052351
Value: %7B%22userId%22%3A%225341488083725396%22%2C%22pageviewId%22%3A%227307379800110816%22%2C%22sessionId%22%3A%22764287933901832%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.1649052351
Value: %7B%22r%22%3A%22https%3A%2F%2Fsupport.cbim.it%2F%22%2C%22ts%22%3A1708797833369%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

27 Console Messages

Source Level URL
Text
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.cbim.it/support/home
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
s3.eu-central-1.amazonaws.com
static.freshdev.io
support.cbim.it
108.139.47.23
13.225.63.44
18.164.116.57
18.197.207.29
2607:f8b0:4006:80a::2003
2607:f8b0:4006:81f::200a
34.239.25.244
52.219.46.3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