get.nice.com Open in urlscan Pro
104.17.70.206  Public Scan

Submitted URL: https://trk.nice.com/MDY5LUtWTS02NjYAAAGSBTlSxNu_0Ykv2s0uEi_fbkVoupkhbVFLrfcc1DT32yIfXFiOTLGkg-GQoE21VIUR6wP6CG0=
Effective URL: https://get.nice.com/rtl-brick-click-beyond.html?utm_campaign=NL_Q124_EN_CX1_GLOB_233812_CLP_RTL-Brick-Click-Beyond&u...
Submission: On March 22 via api from US — Scanned from DE

Form analysis 3 forms found in the DOM

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          <div class="mktoAsterix">*</div><span style="color: #000000;"><strong>Want to stay connected?</strong> Check this box to confirm your consent for us to use your contact details to provide news and updates from NICE. You may withdraw your
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Text Content

Get in Touch


Retain and attract customers with modern CX AI solutions
Retailers know that competition to retain customers is fierce, and superior CX
is a major differentiator. Dive into “Brick, Click, & Beyond: Dissecting
Retail’s Hurdles and Designing the Ultimate CX Blueprint” to understand the
challenges that both brick-and-mortar and online retailers face and strategies
to differentiate with CX. By harnessing the power of AI, businesses can make
customers happy and loyal, driving repeat purchases and even advocacy. Modern
end-to-end CX solutions can deliver this outstanding CX with AI that gets
smarter with every interaction.


Drive superior CX by:


 * Enabling multi-channel access managed by omnichannel flows, including
   self-service and agent-assisted customer journeys
 * Leveraging machine learning and generative AI that works across CX
   applications and learns from customer interactions
 * Empowering agent workforce with AI tools in scheduling, training, quality,
   and performance management
 * Using AI analytics to identify gaps in operational processes and prioritize
   improvements



Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB


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