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PUBLIC SAFETY

--------------------------------------------------------------------------------

David Mark/Pixabay

ARTICLE


HOW TO ENSURE ORGANIZATION AND SAFETY DURING THE PEAK OF HURRICANE SEASON


 * Written by Jeff Halstead
 * 26th August 2022

 * 
 * 
 * 
 * 
 * 

Right now, government and public safety officials across the coastal regions of
the nation are bracing for the most dangerous time of year: the heart of
hurricane season. Although the annual season officially starts in June and runs
through November, the frequency of these natural disasters typically reaches its
annual peak in September.



Despite what experts deem a “slow start” to the 2022 season, the National
Oceanic and Atmospheric Administration (NOAA) still expects an above-normal
hurricane activity this year. This means officials need to implement strong
response strategies to ensure the safety of all citizens in their jurisdictions.
An essential component of this preparedness is creating and maintaining
effective real-time communication between all responding parties.

During emergencies, the spread of information can easily become chaotic. To
avoid confusion and indecisiveness, officials must organize all intelligence and
resources to allow responding parties immediate access to critical information.
As officials and public safety personnel prepare for storms to strike this fall,
they must prioritize communication strategies while developing, finalizing and
carrying out their emergency response plans.



Utilize effective communication resources
A crucial component of disaster preparation is ensuring all personnel have
access to instinctive tools to allow for effective collaboration. Currently,
more first responders use mobile phones on duty than the former go-to
communication method of land mobile radio systems (LMRs). Knowing this, mobile
collaboration and dispatch apps can ease relevant messaging and full
coordination among participating agencies by establishing a coordinated place to
share and receive intel instantly, instead of relying on ineffective traditional
ways of communicating.

Leaders and officials must also remain mindful of security concerns while
identifying platforms that best suit their agencies and the way they work
together. It is important to note many public-facing messaging applications are
not compliant with relevant laws and regulations; however, there are various
secure and compliant messaging platforms available that meet their agencies’
needs and allow for intuitive communication.

Create and maintain connections between agencies
Interoperability is essential for public safety agencies today, allowing for
productive collaboration between agencies for crisis responses and management
tactics. In a recent Verizon study, 93 percent of first responders said
coordination between agencies is vital when responding to public safety crises
and 80 percent said continual cross-team collaboration is necessary.
Unfortunately, without the proper communication tools in place, responding
personnel often lack the ability to easily connect with other agencies to pass
on critical information.

Throughout hurricane season, prioritizing and leveraging interoperability can
significantly impact strategy execution, and more importantly, human safety.
Preparing for and responding to a crisis, such as a tropical storm, is a team
effort. From the training phase to the middle of the storm, the presence of
consistent, real-time updates across all agencies is crucial.

Establish an organized flow of information
Agency leaders can best leverage communication platforms to organize personnel
into chat groups based on responsibilities. Police, fire and EMS teams can be
set in one group with their captains and team leads in another, or even
intertwined. Including government officials and city leaders in chat groups also
helps to ensure they are cognizant of strategies and their execution as needed.
As situations arise and develop, leaders should modify chat groups and channels
to include any new parties entering the response efforts.

Any communication and collaboration faults during a hurricane, or any crisis,
for that matter, can enhance the risk of further damages, and more importantly,
human casualties. Effective preparation and proactive decision making enables a
smooth flow of clear information and essential resources to relevant responding
personnel and to citizens through social media, news networks or smartphone
alerts.

With the right tools in place, government officials and public safety
representatives can help keep first responders and citizens safe. As the peak of
another intense season approaches, implementing effective communication
strategies is paramount in these efforts.



Jeff Halstead dedicated nearly 30 years of service to law enforcement with the
Phoenix Police Department and the Fort Worth (Texas) Police Department. As chief
of police in Fort Worth, he navigated many national and global crisis incidents.
After retiring in 2015, he founded Evertel, a secure and compliant mobile
collaboration platform for first responders and government entities, to solve
the communication disparities he witnessed firsthand. Email Halstead at
jeff@getevertel.com.

 

Editor’s Note: Is your community prepared for a weather or natural disaster?
Please take the American City & County Natural Disaster Preparedness survey, and
let us know!




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