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 * Our Services
   * Operational Excellence
   * Resolve Operational Issues
 * Industries
   * Maintenance, Repair, and Overhaul
   * Complex Machine & Fabrication
   * Large Stationary Assemblies
   * Aerospace
 * Resources
   * Blog
   * Testimonials
 * About Us
 * Events
 * Request a Callback




MOST OPERATIONS IMPROVEMENT PROJECTS DON’T RESULT IN BETTER ON-TIME DELIVERY. WE
FIX THAT.

Only 2% of lean implementations achieve desired objectives.*

We’re operations specialists who eliminate on-time delivery issues and promote
Operational Excellence for manufacturing & MRO companies.

* Noted in Industry Week



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CONGRATULATIONS TO OUR CLIENT, SINGAPORE AIRLINES ENGINEERING COMPANY, ON
WINNING AN EXCELLENCE IN MRO AWARD! SIAEC IS AN EXEMPLARY MODEL OF WHAT’S
POSSIBLE WHEN YOU COMMIT TO THE DUGGAN METHODOLOGY.

Click here to read about the Award
Click here to see the Duggan Difference


WE WROTE THE AWARD-WINNING BOOKS ON LEVERAGING OPERATIONS FOR BUSINESS GROWTH

Our knowledge is what separates us from the rest. Duggan Associates pioneered
Operational Excellence almost 15 years ago. Our books and resources are a
detailed guide for our design process to transform your operations. We don’t
just brainstorm and run Kaizen events. Instead, we teach and guide our clients
through our design methodology. Everything we do is teachable and repeatable. We
teach our clients to succeed after we leave.


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DOWNLOAD YOUR GUIDE

Learn more about how we help your company improve your operations for business
growth.

Download Now


SOME OF OUR GLOBAL CLIENTS INCLUDE:





 MY OPERATIONS HAS A SPECIFIC PROBLEM TO SOLVE

 * More output to customers in a shorter time frame
 * On-time delivery
 * Flexibility to build to customer demand
 * Customer response time improvement
 * Increased cash flow
 * Educated workforce
 * Fewer meetings
 * Less management intervention
 * An end-to-end customer delivery system that each employee is engaged with

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I’M READY TO CREATE FLOW FOR MY COMPLEX BUSINESS

 * Improve reliability of value stream performance
 * How to handle Mixed Model
 * Increase profitability & drive more growth
 * Implement Operational Excellence in my office
 * Deliver on-time to all your customers, every time

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WHY DOES IMPLEMENTATION OFTEN FAIL?

Under the guise of continuous improvement, most consultancies claim new
technology and industry trends will help you.

But the problem with that is there’s no end goal. They keep billing while you
don’t reach your destination.

You must set an end goal and create a process to get there. Otherwise, you can’t
measure your progress, and your momentum grinds to a halt.

We implement The OpEx Eight, our proprietary 8-step process, to ensure you reach
your destination.

EXPLORE THE DUGGAN DIFFERENCE


INDUSTRY SOLUTIONS


MAINTENANCE, REPAIR, AND OVERHAUL

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COMPLEX MACHINE & FABRICATION SHOPS

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LARGE STATIONARY ASSEMBLIES

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OUR SERVICES & SOLUTIONS

Operations development with Duggan means we train, coach, implement, and manage
projects with you.

Consultants rely on technology and trends to lead the way or share ideas for you
to implement on your own. They have nothing to measure and no accountability.

Duggan sets a destination/goal, builds the project plan with you, and holds
ourselves accountable for your project success.


NOT SURE WHERE TO START?

Start with our 2-day assessment to clarify how Operational Excellence can be
deployed at your business.

What does a Duggan assessment deliver to you?

 * Determine your destination and goals as a business
 * Analyze your process and plant layout 
 * Analyze your flow of information
 * Develop your product families to define value streams

Clarify your next steps without committing to a long-term engagement with Duggan


 RESOURCE CENTER


THE DUGGAN DIFFERENCE

See why common offerings fall short of your expectations and end up wasting your
time

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OPERATIONAL EXCELLENCE

What is it?
How does it help?
Is it the right time for you to implement OpEx?

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THE BENEFITS OF OPERATIONAL EXCELLENCE

See what you can expect in the course of a 6-month engagement with Duggan

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PRODUCT FAMILIES & MIXED MODEL VALUE STREAMS

Simplify and organize your complex business into a structured process all
personnel understand

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YOUR BUYER GUIDE

A step-by-step guide to identifying the best fitting operations partner

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FAQS

Answers to common questions you’re probably thinking about

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Visit Our Blog
“It’s really focused on customers; it’s focused on markets; it’s focused on
strategy. Operations get times, it’s not ignored. It’s not like we don’t want to
talk about it. It’s that we don’t have to talk about it.”
Jim Miller, Vice President of Operations and Plasma Businesses at Hypertherm
"As part of our Transformation journey, SIA Engineering Company has engaged
Duggan Associates to guide us on our Lean Transformation journey to improve
productivity and efficiency, enhance customer and staff experience, build
organisational capabilities and strengthen continuous improvement culture.
Duggan Associates’ deep technical expertise from experience in relevant industry
has enabled quick wins through the deployment of Lean tools such as VSM, 5S, 3P,
standard work and visual flow. Duggan Associates’ Lean concept and approach
focus on high participation and buy-in, resulting in common language and ground
up initiatives on the shop floor. I am very encouraged by the focus on
sustainable transformation and capability building in mindset and capabilities.
I thank Duggan Associates for the close partnership with leadership and
proactiveness in strengthening the support."
SVP Transformation & Technology at SIA Engineering Company
"Tim spent three days with us to teach us Operational Excellence in the office
methods, and help us apply them to one of our core value streams ... But by the
third day, the team was fully sold on the ideas and extremely motivated to make
the changes happen immediately. This is a credit to the OpEx methods and
particularly to the way Tim taught with a no-nonsense approach, answered
difficult questions, and guided the team to the future state value stream design
and action plan."
Remi Guillemette, Business Processes & Continuous Improvement Manager at CAE
Australia Pty Ltd
"I have utilized Kevin Duggan at various times over the last 15 years, first at
United Technologies Corporation and now at my current company FMC Technologies.
He demonstrates a very high level of competency in all things lean and
Operational Excellence, is very articulate and knows how to engage an audience.
With his expertise and presentation style, he has my highest recommendation for
corporate training and conference keynoting!"
John Boyd, Senior Vice President Global Products at TechnipFMC

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GET IN TOUCH


 * About Us
 * Blog
 * Testimonials
 * Complex Machine & Fabrication
 * Maintenance, Repair, and Overhaul
 * Operational Excellence
 * Resolve Operational Issues

 * Employment
 * Privacy Policy
 * Terms of Use


Duggan Associates is proud to offer resources through the Institute for
Operational Excellence

OPERATIONAL EXCELLENCE AND BUSINESS TRANSFORMATION FIRM

Corporate Office
1130 Ten Rod Road
Ste. A-201
North Kingstown, RI 02852
+1 (401) 667-7299


©2024 Duggan Associates. All Rights Reserved
X
 * Our Services
   * Operational Excellence
   * Resolve Operational Issues
 * Industries
   * Maintenance, Repair, and Overhaul
   * Complex Machine & Fabrication
   * Large Stationary Assemblies
   * Aerospace
 * Resources
   * Blog
   * Testimonials
 * About Us
 * Events
 * Request a Callback