www.madewell.com Open in urlscan Pro
96.16.145.168  Public Scan

Form analysis
5 forms found in the DOM

Name: simpleSearch — GET /search

<form role="search" action="/search" method="get" name="simpleSearch" novalidate="novalidate">
  <label for="q"> Search <span class="women">Women’s</span>
  </label>
  <input type="text" class="q" name="q" value="" placeholder="What are you looking for?" autocomplete="off">
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  </button>
  <button class="submit-search" type="submit"><span class="visually-hidden">Search</span>
    <svg aria-hidden="true" class="icon search-icon svg-search-icon-dims ">
      <use xlink:href="#search-icon"></use>
    </svg>
  </button>
</form>

---

Name: simpleSearch — GET /search

<form role="search" action="/search" method="get" name="simpleSearch" novalidate="novalidate">
  <label for="q"> Search <span class="women">Women’s</span>
  </label>
  <input type="text" class="q" name="q" value="" placeholder="What are you looking for?" autocomplete="off">
  <input type="hidden" name="lang" value="default">
  <input type="hidden" name="context" value="women">
  <button class="clear-search-field" type="reset"><span class="visually-hidden">clear search form</span>
    <svg aria-hidden="true" class="icon clear-search svg-clear-search-dims ">
      <use xlink:href="#clear-search"></use>
    </svg>
  </button>
  <button class="submit-search" type="submit"><span class="visually-hidden">Search</span>
    <svg aria-hidden="true" class="icon search-icon svg-search-icon-dims ">
      <use xlink:href="#search-icon"></use>
    </svg>
  </button>
</form>

---

Name: simpleSearch — GET /search

<form role="search" action="/search" method="get" name="simpleSearch" novalidate="novalidate">
  <label for="q"> Search <span class="women">Women’s</span>
  </label>
  <input type="text" class="q" name="q" value="" placeholder="What are you looking for?" autocomplete="off">
  <input type="hidden" name="lang" value="default">
  <input type="hidden" name="context" value="women">
  <button class="clear-search-field" type="reset"><span class="visually-hidden">clear search form</span>
    <svg aria-hidden="true" class="icon clear-search svg-clear-search-dims ">
      <use xlink:href="#clear-search"></use>
    </svg>
  </button>
  <button class="submit-search" type="submit"><span class="visually-hidden">Search</span>
    <svg aria-hidden="true" class="icon search-icon svg-search-icon-dims ">
      <use xlink:href="#search-icon"></use>
    </svg>
  </button>
</form>

---

POST #

<form action="#" id="email-alert-signup" method="post" novalidate="novalidate">
  <label for="email-alert-address">
    <span class="visually-hidden">Enter Your Email</span>
  </label>
  <div class="form-row options-inline radio">
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      <input class="input-radio " type="radio" checked="checked" id="footer_maillistgender_2" name="footer_maillistgender" value="null">
      <label for="footer_maillistgender_2">Both</label>
    </div>
    <div class="form-caption "></div>
  </div>
  <div class="form-row">
    <input class="input-text" id="email-alert-address" placeholder="Your email, please" type="email" value="" aria-describedby="email-alert-address-error">
    <button class="fa fa-envelope-o fa-2x" name="home-email" type="submit" value="Submit" aria-describedby="email-alert-address-error">
      <span class="visually-hidden">Submit</span>
    </button>
  </div>
  <div class="email-validation-messages">
    <span id="email-alert-address-error" class="visually-hidden form-response"></span>
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</form>

---

GET https://tr.snapchat.com/cm/i

<form method="GET" action="https://tr.snapchat.com/cm/i" target="snap09668214575855176" accept-charset="utf-8" style="display: none;"><iframe id="snap09668214575855176" name="snap09668214575855176"></iframe><input name="pid"><input
    name="u_scsid"><input name="u_sclid"></form>

---

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 1. Madewell Insider Loyalty Terms and Conditions


TERMS AND CONDITIONS FOR THE MADEWELL INSIDER LOYALTY PROGRAM

Last Updated: 8/31/2022


PLEASE READ THE FOLLOWING CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE CERTAIN
DISPUTES AND CLAIMS AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.
NO CLASS OR REPRESENTATIVE ACTIONS OR ARBITRATIONS ARE ALLOWED UNDER THIS
ARBITRATION PROVISION. IN ADDITION, ARBITRATION PRECLUDES YOU FROM SUING IN
COURT OR HAVING A JURY TRIAL.

For information about how Company collects, uses, shares, and otherwise
processes information about Members, please see our Privacy Policy. If you are a
resident of California, see our Notice of Financial Incentives.


MEMBERSHIP

The Madewell Insider customer loyalty program (“the Program”) is offered by
Madewell Inc. (“Company”) to customers making purchases at Madewell stores and
its online sales channel (“Website”). Company will extend certain perks and
privileges as described in more detail herein, and additional offers that may be
extended from time to time. These terms and conditions (hereinafter “Terms and
Conditions”) form the agreement (the “Agreement”) between you (“Member” or
“you”) and Company with respect to the Program. When accessing the Program or
the Website, you are also subject to the applicable Website terms of use,
including the Madewell Website Terms of Use. To the extent there are conflicts
between this Agreement and any Website terms of use, this Agreement will
control.


MEMBERS' ACCEPTANCE OF TERMS

By participating in the Program, Member agrees to the terms and conditions,
rules, regulations, policies and procedures of the Program, including, without
limitation, these Terms and Conditions and the provisions below dealing with
mandatory arbitration of all disputes on an individual (i.e., non-class action)
basis. Each Member is responsible for remaining knowledgeable about the Program
Terms and Conditions. Company reserves the right to disqualify Members who have
violated any of the Program Terms and Conditions.


COMPANY’S RIGHT TO CHANGE/CANCEL PROGRAM AND/OR TERMS

Company may, at its discretion, alter, limit, or modify the Program structure or
any other feature of the Program including but not limited to the tiers, Points
(defined below) or other benefits under the Program; how Rewards (defined
below), or other benefits are earned, calculated or redeemed; or the expiration
date of Points or Rewards. Company reserves the right to change or modify these
Terms and Conditions or terminate the Program at any time, for any reason,
without prior notice. Company will post any additional Program details and
updates to Program (including these Terms and Conditions) here and then update
the “Last Updated” date above. Company may also email you about any such
changes. Your continued participation in the Program will confirm your
acceptance of such changes.


MEMBERSHIP ELIGIBILITY

Program is open to U.S. residents at least 18 years of age within the 50 United
States and District of Columbia. It is free to join as a Member (no initial
purchase is required to do so). Membership is limited to individuals only and is
limited to one account per individual. Membership will not be available to
corporations, businesses, charities, partnerships, enterprises or anyone other
than an individual, unless written approval is received in advance from Company,
in its discretion.


MEMBERSHIP ENROLLMENT

Individuals can enroll by creating an account in Madewell stores or at
madewell.com. Member must provide complete and accurate enrollment information.
Company reserves the right to refuse membership to any customer who does not
follow the enrollment procedures. Company may choose to offer sign-up incentives
and enrollment promotions from time to time. Member should promptly advise
Company of any changes to their personal account contact information such as
name, address, telephone number(s) and/or e-mail address, by visiting
www.madewell.com/login and updating their Member account.


PROGRAM COMMUNICATIONS

Unless Member has opted out of receiving marketing communications, Company may
(at its option) communicate with Members about marketing via mail, email and
other channels, including about special Member promotions, offers and more.
Company may also use these channels to communicate Member tier status, notify
Member when they are eligible for a benefit or Reward (defined below),
communicate Program changes and more. Please note that even if you opt out of
receiving marketing or promotional communications, Company may continue to send
you non-marketing or non-promotional emails, such as those about your account or
our ongoing business relations.


EARNING POINTS

Members will receive rewards points (“Points”) on their Member account through
Eligible Purchases (defined below) and participation in other special programs
and promotional offers that may be announced by Company or its third-party
partners from time to time. Additional terms, requirements and details for
earning Points follow.

Eligible Purchases: Purchases of merchandise and/or services (after promotional
offers have been applied, before taxes and shipping charges have been applied
and minus returns, refunds or credit adjustments, rounded to the nearest dollar)
made at any Madewell store in the United States or online at the Website and
shipping to the continental U.S. and U.S. P.O. Boxes (“Eligible Purchases”)
count toward Member’s Point accrual and tier status. Eligible Purchases must be
made while using Member’s Madewell Insider email address.

 * Unless otherwise stated by Company in a promotional offer, Members will
   receive one Point for each one dollar ($1 USD) of Eligible Purchases at a
   Madewell store or on the Website (in all instances, number of Points earned
   subject to change; check back here for details).
 * Exclusions from Eligible Purchases: Points will not be awarded on
   unauthorized or fraudulent purchases. The amount of a purchase made with gift
   cards, Rewards, and/or free benefits under the Program (e.g., monogramming)
   as the method of payment will not be applied to Member Point accrual or tier
   earnings. Points will not be awarded if, in Company’s reasonable opinion, the
   merchandise or services purchased will be used for resale or commercial use
   and any Points awarded on such purchases will be forfeited. Additional items
   may be excluded from Point, tier and Rewards accumulation at the sole
   discretion of Company.
 * Email Address: A current, valid email address is required for a Member to be
   able to participate in and receive Points in connection with the Program.
   Member must notify Company of change of email address by updating Member
   account information online as described in “Membership Enrollment” above.
 * Identification at Transaction: Members must identify themselves with their
   applicable Member account email address to receive credit and/or perks and
   privileges for Eligible Purchases made at participating Madewell stores and
   on the Website. Specifically, Member must provide the email associated with
   his/her Membership to the cashier at a participating Madewell store or sign
   into their online account before checkout for online transactions in order to
   receive spend credit and/or benefits.

Processing of Points: Points accumulated through Eligible Purchases will be
processed and awarded to the Member’s account 30- days after (i) in-store
purchase or (ii) the madewell.com ship date.

 * Promotional Offers: Other special programs and promotional offers for earning
   Points may be made by Company, its agents or third-party partners from time
   to time in Company’s discretion. Such offers will also be subject to the
   terms and conditions specified in the promotional offer.
 * Point Balance: Members may view their Point balance at any time by visiting
   their Member account page.


RETURNS

Merchandise returns must be made in accordance with Company’s return policy
available at https://www.madewell.com/returns.html. Upon the return of an item
accepted by Company, the spend amount and Points applied to Member account for
the original purchase will be deducted from that Member’s account as the Points
are forfeited with the returned merchandise. For purchases made by redeeming
Rewards, if the merchandise is returned, the Rewards will be forfeited.


TIER STATUS

Following initial tier placement, Program tier status is based solely on
Member’s total spend on Eligible Purchases (which exclude gift card/Rewards)
during the preceding calendar year, between January 1 and December 31. Following
the conclusion of that qualifying calendar year, Member tier status will be
valid for the next calendar benefit year after qualification. Annual tier
assignments occur in January of each year. Members will be upgraded during the
benefit year if their qualifying spend exceeds their tier threshold. Members
should allow 40 days for purchases to process before Member is placed into a
different loyalty tier. For more information on Program tiers, see
www.madewell.com/myaccount.


PROGRAM BENEFITS AND DETAILS

In addition to any other requirement and/or limitation that may be communicated
to Members at the time a benefit is offered, the following will apply (provided
the current advertised tier requirements are met):

Birthday Offer
Members must have a valid birthday on file with Member’s registered Madewell
customer account at least three days before the start of the birthday month and
be opted in to receive marketing communications. Account must show purchase
activity within prior 12 months. Additional terms and conditions may apply. Free
Shipping
Free shipping valid at madewell.com on orders shipping to the continental U.S.
and U.S. P.O. Boxes only. You must be signed in to your Madewell Insider account
at the time of purchase. Offer cannot be applied to previous purchases and
cannot be redeemed for cash. Free shipping method is dependent upon tier status
and will be automatically applied at checkout. See madewell.com for full
shipping details. Terms of offer are subject to change. Annual Collectible Tote
with Purchase Offer
During the redemption period each year, valid with any qualifying purchase at a
Madewell store and/or on the Website, as advertised. Eligibility details and
restrictions may apply. See annual collectible tote promotional offer(s) for
eligibility (including tier status), qualifying purchase details, redemption
period, and other offer terms and details. Valid while supplies last. Free
Monogramming Offer
Valid on full-price monogrammable Madewell branded apparel and leather items
purchased in Madewell stores, at madewell.com or by phone order. Denim
monogramming must be executed via call center. Offer cannot be redeemed for
cash. Personalized items cannot be exchanged or returned. Valid in the U.S.
only. Terms of offer are subject to change. Free Hemming Offer
Free hemming valid in Madewell stores on Madewell branded jeans only. Not valid
at madewell.com or on phone orders. Offer cannot be redeemed for cash. Tailored
items may not be returned or exchanged. Valid in the U.S. only. Terms of offer
are subject to change. Free Returns Offer
Return requests must be made in accordance with our return policy. The pre-paid
shipping label provided must be used to return items by mail. Tier Celebration
Gift Offer
Member must be opted in to receive marketing communications. One benefit per
Member. Additional terms and conditions may apply. 2x Points on Jeans
Members earn 2 points for each dollar spent on jeans at Madewell stores or on
www.madewell.com. Earn Points for Reviews
Members will earn 10 points per review for a maximum of 24 reviews in a calendar
year. Any reviews made after 24 that in a year will not earn any points.
Attending an Appointment with a Stylist
Members will earn 250 points for scheduling and attending a stylist appointment
(in person or virtual) with a Madewell stylist. Members can earn this a maximum
of 5 times per calendar year. Any stylist appointments attended the 5 in a that
year will not earn any points.


REDEEMING POINTS

Points will accumulate toward rewards, the means by which will be described in
these Terms and Conditions and/or related promotional offers. Earned Points are
converted into promotional redemption rewards dollars (“Rewards”) as follows:
250 points = $10 in Rewards. Once 250 Points are earned, $10 in Rewards will be
issued and 250 Points will automatically be deducted from Member’s account.
Member may redeem their Rewards when purchasing items and/or services either (1)
at a Madewell store by giving the Company associate your Member account email
address and requesting redemption or (2) online at madewell.com by selecting the
Rewards box at checkout. If Member elects to redeem their Rewards, the value of
the Rewards will be deducted from the total price of the Member’s purchase of
items from the Madewell store or madewell.com. The full value of the Rewards
redeemed will be removed from your account even if the cart value is lower than
the Rewards value. Points and Rewards will expire as set forth below.

Rewards are solely promotional and will not be paid out in cash or store credit.
Company may, at any time and without notice, change the Points earning and
redemptions procedures and offerings, including the conversion rate between
Points and Rewards.

Rewards may only be redeemed once. In the event of a return of merchandise
purchased using a Reward, the Rewards will be forfeited.

Rewards may not be applied to the purchase of gift cards.

To the extent allowed by applicable law, we may cancel any accumulated Points if
we become insolvent, unable to pay our debts when due, file an action under the
U.S. Bankruptcy Code or have such an action filed against us.


EXPIRATION OF POINTS

Points that are not converted to Rewards will expire twelve (12) months after
issuance on a rolling basis.


EXPIRATION OF REWARDS

Rewards will expire forty-five (45) days after issuance.


RIGHT TO REVOKE

Company reserves the right to revoke the membership of any Member in the Program
and/or revoke any or all benefits the Member may be entitled to, if in the sole
opinion of Company, a Member abuses any of the Program privileges, fraudulently
uses the Program, fails to comply with these Terms and Conditions or otherwise
earns benefits through deception, forgery and/or fraud. In the event that
Company cancels your membership or terminates the Program for any reason, all
Points, Rewards or other benefits earned on your Member account will be
forfeited.


OPT OUT

Your participation in the Program is voluntary and you may withdraw at any time
by contacting us at help@jcrew.com. In the event that you opt-out of the
Program, you will not be able to able to access your Points, rewards or other
benefits earned on your Member account.


NO TRANSFER

Neither Program benefits nor Member accounts may be merged, transferred,
purchased, sold, assigned, auctioned or traded, including, without limitation,
by death or as part of a domestic relations matter. Doing so will void the
Member account. Program Points, Rewards and/or benefits have no cash value and
are not exchangeable for cash.


TAXES

Member is responsible and liable for any applicable federal, state or local
income, sales, use, or other taxes which may result from Member's participation
in the Program.


GOVERNING LAW

These Terms and Conditions, the relationship between you and the Company, and
Company’s Madewell Insider Program, shall be governed by, construed and enforced
in accordance with the laws of the State of New York, without giving effect to
any conflict of law provisions.


MANDATORY ARBITRATION OF ALL DISPUTES. NO CLASS ACTIONS

ANY DISPUTE RELATING IN ANY WAY TO THESE TERMS AND CONDITIONS OR COMPANY’S
PROGRAM, INCLUDING CLAIMS BASED ON STATE OR FEDERAL STATUTES, SHALL BE SUBMITTED
TO CONFIDENTIAL ARBITRATION IN NEW YORK, NEW YORK. SUCH PROCEEDINGS SHALL BE
CONDUCTED UNDER THE CONSUMER ARBITRATION RULES OF THE AMERICAN ARBITRATION
ASSOCIATION. AS LIMITED BY THE FAA, THESE TERMS AND THE AMERICAN ARBITRATION
RULES, THE ARBITRATOR WILL HAVE EXCLUSIVE AUTHORITY TO MAKE ALL PROCEDURAL AND
SUBSTANTIVE DECISIONS REGARDING ANY DISPUTE AND TO GRANT ANY REMEDY THAT WOULD
OTHERWISE BE AVAILABLE IN COURT, INCLUDING THE POWER TO DETERMINE THE QUESTION
OF ARBITRABILITY, THE ARBITRATOR’S AWARD SHALL BE BINDING AND FINAL AND MAY BE
ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION. UNDER THIS
AGREEMENT, COMPANY AND MEMBER UNDERSTAND AND AGREE THAT THEY ARE GIVING UP THEIR
RIGHT TO A COURT OR JURY TRIAL. COMPANY AND MEMBER FURTHER AGREE THAT ANY
DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND
NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION. THIS PROVISION SHALL NOT
APPLY IF EITHER YOU OR COMPANY HAS IN ANY MANNER VIOLATED OR THREATENED TO
VIOLATE ANY INTELLECTUAL PROPERTY RIGHTS HELD BY THE OTHER, IN WHICH CASE EITHER
MAY SEEK INJUNCTIVE OR OTHER APPROPRIATE RELIEF IN ANY STATE OR FEDERAL COURT IN
THE STATE OF NEW YORK. MEMBER CONSENTS TO EXCLUSIVE JURISDICTION AND VENUE IN
THESE COURTS.


LIMITATION ON DAMAGES; OTHER LIMITATIONS

To the fullest extent permissible under applicable law, Company is not
responsible or liable for any direct, indirect, incidental, consequential, or
any other damages under any contract, negligence, strict liability or other
theory arising out of or relating in any way, directly or indirectly, to
Members’ participation in the Program. This applies even if foreseeable or even
if Company has been advised of the possibility of such damages. In New Jersey,
this limitation applies only to claims based on breach of warranty.

Company is not responsible for (a) any loss or misdirection of, or delay in
receiving, any application, redemption requests, Points, Rewards, or Member
benefits; (b) theft or unauthorized redemption of Points, Rewards, Member
benefits or use of Points, Rewards, or Member benefits; (c) any acts or
omissions of third parties; or (d) any errors made or published in relation to
the Program, including, without limitation, any pricing or typographical errors,
errors of description, and errors in the adding, subtracting, crediting, and/or
debiting of Points or Rewards to/from Member accounts. Company reserves the
right to correct (with or without notice) any such errors.


INTELLECTUAL PROPERTY

All Program design, text, graphics, logos, images, titles, phrases and product
names and the copyrights, trademarks, service marks, trade dress and/or other
intellectual property in such materials (collectively, “Company Intellectual
Property”) are owned by Company and may be registered in the United States and
internationally.


QUESTIONS

For all questions about the Program or your Member account, please contact us at
866-544-1937 or contactus@madewell.com.


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TERMS OF USE  |  PRIVACY POLICY  |  CA TRANSPARENCY ACT  |  CALIFORNIA DO NOT
SELL MY PERSONAL INFORMATION 
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"social-responsibility": "social-responsibility", "wholesale": "wholesale",
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