support.utc.edu Open in urlscan Pro
150.182.140.29  Public Scan

Form analysis
2 forms found in the DOM

GET /check_access_key

<form action="/check_access_key" method="get" id="access_key_form">
  <label id="access_key_pretty:label" for="access_key_pretty" class="accessible">Session Key</label>
  <input type="text" name="access_key_pretty" id="access_key_pretty" value="" size="20" maxlength="20" autocomplete="off">
  <input type="submit" name="access_key_submit" id="access_key_submit" value="Submit" disabled="">
  <img src="/content/loading.gif" alt="" class="hidden" id="session_key_loading_gif" style="display: none;">
  <div id="access_key_error" class="hidden error"></div>
</form>

Name: issues_menu — POST download_client_connector

<form class="tableless" name="issues_menu" action="download_client_connector" method="post" id="issues_form">
  <div>
    <input type="hidden" name="issue_menu" id="issues:issue_menu" value="1">
    <div>
      <label id="issues:id:label" for="issues:id">Your Issue</label>
      <span><select id="issues:id" name="id">
          <option value="" selected="selected" disabled="disabled">- Please choose an issue -</option>
          <option value="8">Employee Hardware or Software</option>
          <option value="9">Employee: Help bringing my computer home</option>
          <option value="5">No issue, just a question</option>
          <option value="6">Password or Access Related</option>
          <option value="7">Student Hardware or Software</option>
        </select>
      </span>
    </div>
    <div>
      <label id="issues:internal.customer_name:label" for="issues:internal.customer_name">Your Name</label>
      <span><input type="text" name="internal.customer_name" value="" id="issues:internal.customer_name" class="issues_menu" size="40" maxlength="100">
      </span>
    </div>
    <div>
      <label id="issues:internal.customer_details:label" for="issues:internal.customer_details">Describe Your Issue</label>
      <span><textarea rows="3" cols="37" name="internal.customer_details" id="issues:internal.customer_details" class="issues_menu"></textarea>
      </span>
    </div>
    <div>
      <label id="issues:facstaffstudent:label" for="issues:facstaffstudent">Faculty, Staff, or Student?</label>
      <span><input type="text" name="session.custom.facstaffstudent" value="" id="issues:facstaffstudent" class="issues_menu" size="40" maxlength="100">
      </span>
    </div>
    <div>
      <label id="issues:issue_menu:label" for="issues:issue_menu"><span class="accessible">Submit your issue and download BeyondTrust Remote Support</span></label>
      <span><input id="issues:submit" name="submit" type="submit" value="Submit" disabled=""></span>
    </div>
  </div>
</form>

Text Content

SUPPORT PORTAL  




CHAT WITH THE HELP DESK

Have a quick question for I.T.? Chat with us for simple answers to quick
questions like configuring your email, registering your device, and more.

I.T. chat is available Monday – Friday, 8am-4:30pm, except for days the
university is closed. We’re glad to help!

Phone support is available 24/7. Call Us at 423-425-4000.



SESSION KEY

Session Key



ISSUE SUBMISSION

Your Issue - Please choose an issue - Employee Hardware or Software Employee:
Help bringing my computer home No issue, just a question Password or Access
Related Student Hardware or Software
Your Name
Describe Your Issue
Faculty, Staff, or Student?
Submit your issue and download BeyondTrust Remote Support
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