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Submitted URL: http://legalservices.gov.uk/
Effective URL: https://www.gov.uk/government/organisations/legal-aid-agency
Submission: On June 01 via manual from GB — Scanned from GB
Effective URL: https://www.gov.uk/government/organisations/legal-aid-agency
Submission: On June 01 via manual from GB — Scanned from GB
Form analysis 3 forms found in the DOM
GET /search
<form class="gem-c-layout-super-navigation-header__search-form" id="search" data-module="ga4-form-tracker"
data-ga4-form="{ "event_name": "search", "type": "header menu bar", "section": "Search GOV.UK", "action": "search", "url": "/search/all" }"
data-ga4-form-include-text="" action="/search" method="get" role="search" aria-label="Site-wide" data-ga4-form-tracker-module-started="true">
<div class="gem-c-search govuk-!-display-none-print gem-c-search--large gem-c-search--on-white gem-c-search--separate-label" data-module="gem-toggle-input-class-on-focus" data-gem-toggle-input-class-on-focus-module-started="true">
<label for="search-main-af560f66" class="govuk-label govuk-label--m">Search GOV.UK</label>
<div class="gem-c-search__item-wrapper">
<input enterkeyhint="search" class="gem-c-search__item gem-c-search__input js-class-toggle" id="search-main-af560f66" name="q" title="Search" type="search" value="">
<div class="gem-c-search__item gem-c-search__submit-wrapper">
<button class="gem-c-search__submit" type="submit" data-track-category="headerClicked" data-track-action="searchSubmitted" data-track-label="/search/all" data-track-dimension="Search on GOV.UK" data-track-dimension-index="29"
data-module="gem-track-click" enterkeyhint="search" data-gem-track-click-module-started="true"> Search <svg class="gem-c-search__icon" width="27" height="27" viewBox="0 0 27 27" fill="none" xmlns="http://www.w3.org/2000/svg"
aria-hidden="true" focusable="false">
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</div>
</div>
</form>POST /contact/govuk/problem_reports
<form action="/contact/govuk/problem_reports" id="something-is-wrong" class="gem-c-feedback__form js-feedback-form" data-track-category="Onsite Feedback" data-track-action="GOV.UK Send Form" method="post" hidden="">
<div class="govuk-grid-row">
<div class="govuk-grid-column-two-thirds">
<div class="gem-c-feedback__error-summary gem-c-feedback__js-show js-errors" tabindex="-1" hidden=""></div>
<input type="hidden" name="url" value="https://www.gov.uk/government/organisations/legal-aid-agency">
<h3 class="gem-c-feedback__form-heading">Help us improve GOV.UK</h3>
<p id="feedback_explanation" class="gem-c-feedback__form-paragraph">Don’t include personal or financial information like your National Insurance number or credit card details.</p>
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aria-expanded="true"> Cancel </button>
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<input type="hidden" name="javascript_enabled" value="true"><input type="hidden" name="referrer" value="unknown"><input type="hidden" name="timer" value="0">
</form>POST /contact/govuk/email-survey-signup
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<input name="email_survey_signup[survey_source]" type="hidden" value="/government/organisations/legal-aid-agency">
<h3 class="gem-c-feedback__form-heading">Help us improve GOV.UK</h3>
<p id="survey_explanation" class="gem-c-feedback__form-paragraph">To help us improve GOV.UK, we’d like to know more about your visit today. We’ll send you a link to a feedback form. It will take only 2 minutes to fill in. Don’t worry we won’t
send you spam or share your email address with anyone.</p>
<div class="govuk-form-group">
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data-ga4-event="{"event_name":"form_submit","type":"feedback","text":"Send me the survey","section":"Help us improve GOV.UK"}">Send me the survey</button>
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</div>
</div>
</form>Text Content
Skip to main content COOKIES ON GOV.UK We use some essential cookies to make this website work. We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. We also use cookies set by other sites to help us deliver content from their services. You have accepted additional cookies. You can change your cookie settings at any time. You have rejected additional cookies. You can change your cookie settings at any time. Accept additional cookies Reject additional cookies View cookies Hide this message GOV.UK NAVIGATION MENU Menu Menu Search GOV.UK × Search GOV.UK TOPICS * Benefits * Births, death, marriages and care * Business and self-employed * Childcare and parenting * Citizenship and living in the UK * Crime, justice and the law * Disabled people * Driving and transport * Education and learning * Employing people * Environment and countryside * Housing and local services * Money and tax * Passports, travel and living abroad * Visas and immigration * Working, jobs and pensions GOVERNMENT ACTIVITY * Departments Departments, agencies and public bodies * News News stories, speeches, letters and notices * Guidance and regulation Detailed guidance, regulations and rules * Research and statistics Reports, analysis and official statistics * Policy papers and consultations Consultations and strategy * Transparency Data, Freedom of Information releases and corporate reports SEARCH Search GOV.UK Search POPULAR ON GOV.UK * Get support with the cost of living * Find out about the Energy Bills Support Scheme * Find a job * Universal Credit account: sign in * Check your National Insurance record 1. Home 2. Organisations LEGAL AID AGENCY Legal Aid Agency * Main content page * Civil and crime news * Current tenders * LAA Online Portal * Check if you can get legal aid FEATURED CRIME NEWS: EXTENSION OF CRIME CONTRACT TO 30 SEPTEMBER 2025 22 May 2023 — News story We are extending the 2022 standard crime contract by 24 months to 30 September 2025. CIVIL/CRIME NEWS: REVIEW OF PROVIDER MONTHLY PAYMENTS 3 May 2023 — News story Engagement on proposals to remove standard monthly payments in future contracts, and to repay related balances including held liabilities. CIVIL NEWS: CHANGES TO SCOPE OF FAMILY LEGAL AID 2 May 2023 — News story Family legal aid is being extended to include Special Guardianship Orders for both those with parental responsibilities and prospective guardians. CRIME NEWS: UPDATED CROWN COURT FEE GUIDANCE 20 April 2023 — News story Revisions include interim payment of cost claims known as ‘disbursements’ and the new section 28 fixed fee. CRIME NEWS: TESTING ON EFORMS REPLACEMENT STARTS SUMMER 2023 5 April 2023 — News story We are developing a new digital service to replace CRM14 and CRM15 eForms and testing with providers and caseworkers starts in summer 2023. CIVIL NEWS: MENTAL HEALTH WORK CHANGE FOR TRIBUNAL APPOINTMENTS 21 March 2023 — News story Changes are being made to mental health contracts to cover more cases when a tribunal appoints providers to represent clients. LATEST FROM THE LEGAL AID AGENCY * Civil processing dates * 31 May 2023 * Guidance * Crime processing dates * 26 May 2023 * Guidance * Access to vital legal support extended to millions of vulnerable people * 24 May 2023 * Press release See all latest documents SUBSCRIPTIONS * Get emails WHAT WE DO We provide civil and criminal legal aid and advice in England and Wales to help people deal with their legal problems. LAA is an executive agency, sponsored by the Ministry of Justice. Read more about what we do FOLLOW US Sharing will open the page in a new tab * Follow on @LegalAidAgency (opens in new tab) * Follow on Legal aid blog (opens in new tab) DOCUMENTS SERVICES * Check if you can get legal aid * Find legal advice and information See all services GUIDANCE AND REGULATION * Duty solicitors: rotas, information and guidance * 24 April 2023 * Guidance * Civil legal aid: means testing * 11 April 2023 * Guidance See all guidance and regulation NEWS AND COMMUNICATIONS * Access to vital legal support extended to millions of vulnerable people * 24 May 2023 * Press release * Crime news: extension of crime contract to 30 September 2025 * 22 May 2023 * News story See all news and communications RESEARCH AND STATISTICS * User guide to legal aid statistics in England and Wales * 30 March 2023 * National Statistics * Legal aid statistics quarterly: October to December 2022 * 30 March 2023 * National Statistics See all research and statistics POLICY PAPERS AND CONSULTATIONS * Criminal Legal Aid Review: Remuneration for pre-charge engagement * 7 April 2021 * Consultation outcome * Criminal Legal Aid Review: An accelerated package of measures amending the criminal legal aid fee schemes * 21 August 2020 * Consultation outcome See all policy papers and consultations TRANSPARENCY AND FREEDOM OF INFORMATION RELEASES * Contracts consultative groups * 6 March 2023 * Transparency data * Legal Aid Agency Business Plan 2022-23 * 17 February 2023 * Corporate report See all transparency and freedom of information releases OUR MANAGEMENT Jane Harbottle Chief Executive Rachel Aaron Interim Principal Legal Adviser Lucy Jones Head, Corporate Services Lorna Maden Director of Finance Business Partner Malcolm Bryant Head of Public Defender Service David Phillips Head of Service Development and Central Commissioning Dr Samantha Milton Head of High Cost Civil Complex Cases Ann Owen Head of Operations Finance Business Partnering David Thomas Head of Contract Management and Assurance Alistair Adan Head of Case Management Jo Fiddian Head of Transformation, jobshare Hannah Payne Head of Transformation, jobshare CONTACT LAA GENERAL ENQUIRIES Legal Aid Agency Unit B8 Berkley Way Viking Business Park Jarrow South Tyneside NE31 1SF United Kingdom Email contactcivil@justice.gov.uk Civil general enquiries 0300 200 2020 DX 742350 JARROW Users experiencing technical problems with the Client and Cost Management System (CCMS) should contact online-support@justice.gov.uk Case specific enquiries should be raised within CCMS. WELSH LANGUAGE HELPLINE Welsh language helpline 0300 200 2020 Callers wishing to talk to an adviser in Welsh should press the # key on their device after the prompt. CRIMINAL APPLICATION ENQUIRIES Telephone 0300 200 2020 For information on how to contact us by post or e-mail visit the contacts page: https://www.gov.uk/guidance/apply-for-legal-aid CRIMINAL BILLING ENQUIRIES Telephone 0300 200 2020 For information on how to contact us by e-mail visit the contacts page: https://www.gov.uk/guidance/claim-for-criminal-legal-work-under-graduated-fee-schemes CIVIL LEGAL ADVICE Contact: Civil Legal Advice Telephone 0345 345 4 345 Get free and confidential legal advice in England and Wales if you’re eligible for legal aid. Work out if you qualify for legal aid at https://www.gov.uk/check-legal-aid The service will check if you qualify for legal aid and if you do you can speak to a CLA operator who will check your details and put you through to a CLA legal adviser. PUBLIC DEFENDER SERVICE Email pds.businessteam@justice.gov.uk Contact: Public Defender Service Cheltenham office 01242 548270 Darlington office 01325 289480 Pontypridd office 01443 629724 Swansea office 01792 633280 The Public Defender Service (PDS) is a criminal law supplier, funded by the Legal Aid Agency (LAA) and has offices in Cheltenham, Darlington, Pontypridd and Swansea. PUBLIC DEFENDER SERVICE: ADVOCACY TEAM Email pdsclerks@justice.gov.uk Contact: Public Defender Service: Advocacy Team Telephone 0203 334 4253 or 0203 334 6163 Our criminal defence barristers provide representation for legal aid clients in criminal cases and also work as court appointed advocates. SECURED DEBT Secured Debt Team Legal Aid Agency 1 PO BOX 10619 Nottingham NG6 6DX United Kingdom Email SecuredDebtTeam@justice.gov.uk DX 324205 Nottingham 59 All enquiries relating to statutory charge cases or debts that have a security against a property. To assist us with your enquiry, please provide an Office Copy Entry alongside any correspondence, if you have one, and provide written authority if you are acting for a third party. CASH AND COLLECTIONS Cash and Collections Team PO Box 10620 Nottingham NG6 6DY United Kingdom Email recoveryservices-enquiries@justice.gov.uk Telephone 0300 200 2020 DX 324204 Nottingham 59 Enquiries relating to management of unsecured debt and enquiries relating to receipt of money to the LAA. Payments can take up to 5 working days to show on our systems. REPORTING FRAUD AGAINST THE LAA Counter Fraud and Investigations Legal Aid Agency Postal Point 13.53 Floor 13 102 Petty France London SW1H 9AJ United Kingdom Email MoJCounterFraudInv@justice.gov.uk Contact: Reporting fraud against the LAA CLAIMS CONCERNING LAA DECISIONS The Principal Legal Adviser Central Legal Team Legal Aid Agency Postal Point 13.51 Floor 13 102 Petty France London SW1H 9AJ United Kingdom Email CentralLegalTeamLAA@justice.gov.uk TECHNICAL SUPPORT Email Online-Support@justice.gov.uk Technical support 0300 200 2020 LAA ETENDERING PORTAL Email help@bravosolution.co.uk Contact: LAA eTendering portal LAA Tender helpdesk 0800 069 8630 SIGN UP TO OUR BULLETINS Contact: Sign up to our bulletins MAKE AN FOI REQUEST 1. Read about the Freedom of Information (FOI) Act and how to make a request. 2. Check our previous releases to see if we’ve already answered your question. 3. Make a new request by contacting us using the details below. FREEDOM OF INFORMATION REQUESTS Disclosure Team Postal Point 10:38 Floor 10 102 Petty France London SW1H 9AJ United Kingdom Email data.access@justice.gov.uk CORPORATE INFORMATION * Accessible documents policy * Equality and diversity * Our governance * Complaints procedure JOBS AND CONTRACTS * Working for LAA * Procurement at LAA * Jobs Our Personal information charter explains how we treat your personal information. Read our policy on Social media use. IS THIS PAGE USEFUL? * Maybe * Yes this page is useful * No this page is not useful Thank you for your feedback Report a problem with this page HELP US IMPROVE GOV.UK Don’t include personal or financial information like your National Insurance number or credit card details. This field is for robots only. Please leave blank What were you doing? What went wrong? Send Cancel HELP US IMPROVE GOV.UK To help us improve GOV.UK, we’d like to know more about your visit today. We’ll send you a link to a feedback form. It will take only 2 minutes to fill in. Don’t worry we won’t send you spam or share your email address with anyone. Email address Send me the survey Cancel TOPICS * Benefits * Births, death, marriages and care * Business and self-employed * Childcare and parenting * Citizenship and living in the UK * Crime, justice and the law * Disabled people * Driving and transport * Education and learning * Employing people * Environment and countryside * Housing and local services * Money and tax * Passports, travel and living abroad * Visas and immigration * Working, jobs and pensions GOVERNMENT ACTIVITY * Departments * News * Guidance and regulation * Research and statistics * Policy papers and consultations * Transparency * How government works * Get involved -------------------------------------------------------------------------------- SUPPORT LINKS * Help * Privacy * Cookies * Accessibility statement * Contact * Terms and conditions * Rhestr o Wasanaethau Cymraeg * Government Digital Service All content is available under the Open Government Licence v3.0, except where otherwise stated © Crown copyright