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PRIVACY POLICY

Last Updated: 10/29/21

This Privacy Policy describes how Loadsmart, Inc. (“we,” “us,” or “our”)
collects, uses, and discloses your Personal Information when you use our website
at https://loadsmart.com/ (the “Site”), our mobile application (the “App”), and
our Services. This includes when you subscribe to, enter your Personal
Information on, download software from, log into your account from, post
comments on, or otherwise access or use the various content, features, sales, or
other services offered by us through the Site or App and related applications
and software (collectively, the “Services”). This Privacy Policy does not apply
to information that we collect offline unless we specifically refer to this
Privacy Policy in our offline communication with you. This Privacy Policy also
does not apply to information that you provide to or that is collected by any
third party.

By using the Services, you consent to and agree that we may collect, process,
use, retain, share, and transfer your Personal Information as described in this
Privacy Policy. This Privacy Policy supplements and is incorporated into our
Terms of Use. By accessing, registering with, uploading, downloading, procuring
through, accepting bookings on, or otherwise using our Services, you agree to
this Privacy Policy and our Terms of Use, including any updates thereto.


1. COLLECTING PERSONAL INFORMATION: DEFINITION, METHODS, CATEGORIES; PURPOSES;
THIRD-PARTY COLLECTIONS


1.1 PERSONAL INFORMATION:

When you access our Services, we collect the information you provide to us, and
certain information about your device and interaction with the Site. In this
Privacy Policy, we refer to any information that can uniquely identify an
individual as “Personal Information.” See the list below for more information
about the means of collecting Personal Information, the categories of Personal
Information we collect, the purpose of collection, and to whom we may disclose
it and why. This Privacy Policy in no way restricts or limits our use of
aggregate data.


1.2 INFORMATION YOU PROVIDE TO US:

Personal Information you provide to us is collected directly from you for the
business purpose of fulfilling your request to us, connecting warehouses and
facilities to carriers, processing your payment information, communicating with
you, and screening our Site for potential risk, copyright infringement, or
fraud. You may provide us with your Personal Information when you visit the
Site, register as a user, submit or post information, make or accept bookings,
pay for Services you use, and when you request or use one of our other Services.
If you elect to provide us with your Personal Information, you consent to its
transfer and storage on our servers.

Categories of Personal Information we collect directly from you includes:

1.2.1 IDENTIFIERS:

Such as your name, billing address, shipping address, email address, and phone
number.

1.2.2 FINANCIAL INFORMATION:

Such as payment information and credit card numbers.

1.2.3 EMPLOYMENT-RELATED INFORMATION:

If you are applying to be a certified carrier with us, this Personal Information
may also include employment-related Information such as your work history, a
background check, your driving records, your educational history, and the
contact information of any references.

1.2.4 RESEARCH INFORMATION:

We may also ask you for additional Personal Information to help us understand
you better including company revenues, number of employees, industry
information, and other questions for research purposes. This information is not
required to use the Services.

1.2.5 SENSITIVE INFORMATION:

We ask that you not send us or disclose any sensitive Personal Information
(e.g., social security numbers, information related to racial or ethnic origin,
political opinions, religion or other beliefs, health, biometrics or genetic
characteristics, sex life or orientation, criminal background, or trade union
membership).


1.3 DEVICE AND SITE INTERACTION INFORMATION:

Device and Site interaction information is collected automatically and
indirectly through the use of cookies, log files, web beacons, tags, or pixels
when you access the Site or use our Services for the business purpose of loading
and administering the Site accurately for you and to perform analytics on Site
usage to optimize our Site and aid our understanding of who are users are.

Examples of Personal Information we collect indirectly related to your device
includes the version of web browser, IP address, time zone, cookie information,
what sites or products you view, search terms, and how you interact with the
Site.

1.3.1 TRACKING AND MOBILE DATA:

In order to perform its Services, when you use certain features of the Services,
in particular our mobile applications, we may receive, collect, store, and
process different types of information about your location and that of your
assets (e.g. your trucks or your in-transit goods), including not only general
information (e.g., IP address, zip code), but also more specific
location-related information and truck diagnosis (e.g., GPS-based functionality
on mobile devices used to access the platform or specific features of the
platform, including tracking Users’ motor carrier vehicles and shipments
transported therein, as well as extracting diagnostic information from trucks
and other tracked assets).

If you access the platform through a mobile device and you do not want your
device to provide us with location-tracking information, you may disable the GPS
or other location-tracking functions on your mobile device, provided your device
allows you to do this. See your device manufacturer’s instructions for further
details.

If one of our tracking devices has been provided to you and installed in your
vehicles or provided to your drivers, you expressly consent to the collection,
use, processing, disclosure, and retention of all information described herein.
If you do not want to provide us with this information, you may uninstall and
return such tracking devices to us.

1.3.2 STORING AND TRACKING:

We may track your precise location and that of your Assets. You understand and
agree that we and/or our agents or service providers may monitor your activities
and locations, including your use of the App and its Services. Specifically, by
using the App or any of the Services, you consent to us collecting and using
Personal Information about you and your Assets to (i) administer the Services
and (ii) electronically locate you or, if applicable, your Assets equipped with
a GPS in conjunction with providing you and your customers the Services.

1.3.3 ANALYTICS:

We use services like Google Analytics to help us understand how our customers
use the Site. You can read more about how Google uses your Personal Information
here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google
Analytics here: https://tools.google.com/dlpage/gaoptout.


1.4 CUSTOMER AND EMPLOYEE CONSENT:

YOU ACKNOWLEDGE AND AGREE YOU ARE RESPONSIBLE (1) FOR ADVISING YOUR MOTOR
VEHICLE DRIVERS OR, IF APPLICABLE, YOUR CUSTOMERS IF YOUR CUSTOMERS’ ASSETS ARE
EQUIPPED WITH GPS UNITS ABOUT HOW WE MAY COLLECT, USE, AND DISCLOSE INFORMATION
ABOUT THEM AND THEIR ASSETS AND (2) FOR OBTAINING WHATEVER CONSENTS AND WAIVERS
FROM THIRD PARTIES MAY BE NECESSARY IN ORDER FOR US TO COLLECT, USE, AND
DISCLOSE SUCH INFORMATION. YOUR OBLIGATION TO OBTAIN ANY REQUIRED CONSENTS
EXISTS REGARDLESS OF WHETHER WE SEEK PROOF OF YOU FULFILLING YOUR OBLIGATIONS.


1.5 THIRD PARTY COLLECTION:

Certain third parties may use automatic information collection technologies,
including cross-site tracking technologies, to collect Personal Information
about you or your device. These third parties may include, but are not limited
to, your internet service provider, your web browser, your mobile service
provider, your mobile device manufacturer, online advertisers, and data
analytics companies. We do not control these third parties or how they collect,
use, or disclose your Personal Information. As stated above, this Privacy Policy
is not applicable to third party collection, use, or disclosure of your Personal
Information. If you have any questions about the privacy practices of any third
party, you should contact the responsible third party directly.

1.5.1 SOCIAL MEDIA:

The Site may contain links to our accounts on Facebook, Twitter, LinkedIn or
other similar social network. Clicking on any such links means that the
respective social network will receive information on from which website you
accessed the platform and may collect other Personal Information. It is also
possible, if you are currently logged in as a user to the social network in
question, that the social network will link this information to your account
with the social network.


2. SHARING PERSONAL INFORMATION: CATEGORIES, PURPOSES


2.1 SUBSIDIARIES, AFFILIATES, AND BUSINESS PARTNERS:

We may share your Personal Information within our corporate group, including
with our subsidiaries, parent organization, and business affiliates in
accordance with this Privacy Policy and applicable law. We do so for the
purposes of fulfilling your requests to us, performing our contract with you,
providing better service to our customers, and managing warranty, repair, or
customer feedback.


2.2 SERVICE PROVIDERS AND CONTRACTORS:

We may share your Personal Information with service providers and contractors to
help us provide our Services and fulfill obligations to you. These service
providers and contractors may include database and cloud service providers,
billing systems, customer management services, payment processors, shipping
companies, installation and cybersecurity services, and employee management and
benefits programs.

We may disclose the Personal Information you share with us to our vendors,
contractors, or service providers for a legitimate business purpose such as to
process your payments, conduct a background check, or ship your products to you.
We may disclose the Personal Information we collect indirectly from you with us
to our vendors, contractors, or service providers for a legitimate business
purpose such as for search engine optimization, Site processing, and Site
performance and analytics.


2.3 ADVERTISING:

We may provide advertisements targeted to you based on the Personal Information
we retain about you, such as information relevant to your current location. In
some circumstances we may also sell your Personal Information to advertisers and
other partners.


2.4 ASSET TRANSFER:

We may share your Personal Information with a buyer or successor in the event of
a merger, divestiture, restructuring, reorganization, dissolution, or other sale
or transfer of some or all of our assets, whether as a going concern or as part
of bankruptcy, liquidation, or similar proceeding, in which Personal Information
held by us is among the assets being transferred.


2.5 LEGAL REQUESTS:

We may share your Personal Information when required to do so by law, court
order, with a buyer or successor in the event of a merger, divestiture,
restructuring, reorganization, or other legal process such as a subpoena. We
generally do not disclose Personal Information unless we have a good faith
belief that an information request by law enforcement or private litigants meets
applicable legal standards. We may share your Personal Information when we
believe it is necessary to comply with applicable laws, to protect our interests
or property, to prevent fraud or other illegal activity perpetrated through the
services or using our name, or to protect the safety of any person. This may
include sharing Personal Information with other companies, lawyers, agents, or
government agencies. Nothing in this Privacy Policy is intended to limit any
legal defenses or objections that you may have to a third party’s, including a
government’s, request to disclose your information.


2.6 SHARING WITH CONSENT:

We may share your Personal Information at your direction or any time we have
your consent to do so, including implicit and tacit consent. This includes
sharing your Personal Information as we have disclosed in this Privacy Policy.


2.7 DEPERSONALIZED INFORMATION:

We may share your Personal Information after it is aggregated or otherwise
depersonalized such that it is no longer considered Personal Information.


3. YOUR CHOICES AND RIGHTS: SHARING CHOICES, U.S. LAW, EUROPEAN ECONOMIC AREA,
INTERNATIONAL TRANSFERS


3.1 YOUR CHOICES:

We respect your privacy and seek to provide you with options to manage the
Personal Information collected about you while you are using our Services. We
abide by the privacy laws applicable to you based upon your jurisdiction.

3.1.1 EMAILS:

You may opt-out of receiving marketing messages from us and any of our
Affiliates by unsubscribing through the unsubscribe or opt-out link in an email,
or by emailing us at the address provided below in the contact section of this
Privacy Policy. We will try to comply with your request(s) as soon as reasonably
practicable. Please note that even if you opt-out of receiving marketing-related
emails from us, we will still send you important accounts, purchase
confirmation, and administrative messages.

3.1.2 MANAGING COOKIES:

You can control and manage cookies in various ways. Please keep in mind that
removing or blocking cookies can negatively impact the functionality of the Site
and your experience accessing our Services. Most browsers automatically accept
cookies, but you can choose whether or not to accept cookies through your
browser controls, often found in your browser’s “Tools” or “Preferences” menu.
For more information on how to modify your browser settings or how to block,
manage or filter cookies can be found in your browser’s help file or through
such sites as www.allaboutcookies.org.

3.1.3 DO NOT TRACK:

Please note that because there is no consistent industry understanding of how to
respond to “Do Not Track” signals, we do not alter our data collection and usage
practices when we detect such a signal from your browser.


3.2 NOTICE TO CALIFORNIA RESIDENTS:

Each capitalized term used, but not defined, in this section shall have the
meaning given to such term in the California Consumer Privacy Act of 2018
(“CCPA”). If you are a resident of California, you may have the right to access
the Personal Information we hold about you, to ask that your Personal
Information be corrected, updated, ported, or erased, and to opt out of the sale
of your Personal Information. If you would like to exercise these rights, please
contact us through the means indicated at the end of this Privacy Policy. If you
would like to designate an authorized agent to submit these requests on your
behalf, please contact us through the means indicated at the end of this Privacy
Policy.

Please note the CCPA contains certain exceptions to applicability with respect
to employees, job applicants and business contacts. These rights do not apply to
California job applicants, employees, or business contacts.

3.2.1 RIGHT OF ACCESS TO SPECIFIC INFORMATION:

You have the right to request that we disclose certain information to you about
our collection and use of your Personal Information over the past 12 months.
Once we receive and confirm your verifiable Consumer request, we will disclose
to you:

 * ● The categories of Personal Information we collected about you;

 * ● The categories of sources for the Personal Information we collected about
   you;

 * ● Our business or commercial purpose for collecting, sharing, or selling that
   Personal Information;

 * ● The categories of third parties with whom we share that Personal
   Information;

 * ● The specific pieces of Personal Information we collected about you (also
   called a data portability request) and provide a copy to you in an electronic
   or paper format; and

 * ● The categories of Personal Information, if any, we disclosed for a business
   purpose to a third party.

3.2.2 DELETION REQUEST RIGHT:

You have the right to request that we delete any of your Personal Information
that we collected from you and retained, subject to certain exceptions. Once we
receive and confirm your verifiable Consumer request, we will delete (and direct
our Contractors and Service Providers to delete) your Personal Information from
our (and their) records, unless an exception applies (as described below).

As permitted by CCPA we may delete your Personal Information by (a) permanently
and completely erasing the Personal Information on our existing systems with the
exception of archived or back-up systems; (b) de-identifying the Personal
Information; or, (c) aggregating the Personal Information.

We may deny your deletion request if retaining the information is necessary for
us or one of our Contractors or Service Providers to:

 * ● Complete the transaction for which we collected the Personal Information,
   provide a good or service that you requested, take actions reasonably
   anticipated within the context of our ongoing business relationship with you,
   or otherwise perform our contract with you;

 * ● Detect security incidents, protect against malicious, deceptive,
   fraudulent, or illegal activity, or prosecute those responsible for such
   activities;

 * ● Debug products to identify and repair errors that impair existing intended
   functionality;

 * ● Exercise free speech, ensure the right of another consumer to exercise
   their free speech rights, or exercise another right provided for by law;

 * ● Comply with the California Electronic Communications Privacy Act (Cal.
   Penal Code § 1546 et. seq.);

 * ● Enable solely internal uses that are reasonably aligned with consumer
   expectations based on your relationship with us;

 * ● Comply with a legal, regulatory or law enforcement obligation; or

 * ● Make other internal and lawful uses of that information that are compatible
   with the context in which you provided it.

3.2.3 EXERCISING ACCESS, DATA PORTABILITY, CORRECTION, AND DELETION RIGHTS:

To exercise the access, data portability, and deletion rights described above,
please submit a verifiable Consumer request to us by calling using the contact
information at the end of this Privacy Policy. Only you, or a person registered
with the California Secretary of State that you authorize to act on your behalf,
may make a verifiable Consumer request related to your Personal Information. You
may only make a verifiable Consumer request for access or data portability twice
within a 12-month period. To be verifiable, the Consumer request must:

 * ● Provide sufficient information that allows us to reasonably verify you are
   the person about whom we collected Personal Information or an authorized
   representative of that person and

 * ● Describe your request with sufficient detail that allows us to properly
   understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we
cannot verify your identity or authority to make the request and confirm that
the Personal Information relates to you. Making a verifiable Consumer request
does not require you to create an account with us. We will only use Personal
Information provided in a verifiable Consumer request to verify the requestor’s
identity or authority to make the request.

Upon receiving a data access, correction, data port or deletion request from
you, we will verify your identity based on the information we have on file for
you. Upon verification of your identity, we will proceed to process your request
(subject to the exceptions stated above).

We endeavor to confirm receipt of your request within ten (10) days of receiving
it. We will respond to a verifiable Consumer request within forty-five (45) days
of its receipt. If we require more time (up to an additional forty-five (45)
days), we will inform you of the reason and extension period in writing.

We will deliver our written response via email to the email address associated
with you or, if we are unable to determine your email address, via mail.

Any disclosures we provide will only cover the 12-month period preceding the
verifiable Consumer request receipt. The response we provide will also explain
the reasons we cannot comply with a request, if applicable. For data portability
requests, we will select a format to provide your Personal Information that is
readily usable and should allow you to transmit the information from one entity
to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable Consumer request
unless it is excessive, repetitive, or manifestly unfounded. If we determine
that the request warrants a fee, we will tell you why we made that decision and
provide you with a cost estimate before completing your request.

3.2.4 NON-DISCRIMINATION:

We will not discriminate against you simply for exercising your rights under the
CCPA.


3.3 NOTICE TO NEVADA RESIDENTS:

If you are a Nevada resident who wishes to exercise your sale opt-out rights
under Nevada Revised Statutes Chapter 603A you may submit a request to the
contact information listed at the end of this Privacy Policy.


3.4 NOTICE TO RESIDENTS OF NON-U.S. COUNTRIES:

Our headquarters is in the United States. The Personal Information we or our
service providers and contractors collect may be stored and processed in servers
within or outside of the United States and certain Personal Information may be
accessible by persons or companies outside of the United States who provide
services for us. As such, we and our service providers and contractors may
transfer your Personal Information to, or access it in, jurisdictions that may
not provide equivalent levels of data protection as your home jurisdiction. We
will take reasonable steps to ensure that your Personal Information receives an
adequate level of protection in the jurisdictions in which we process it.

If you are a resident of a country other than the United States, you acknowledge
and consent to our collecting, transmitting, transferring, processing, storing,
and otherwise using your Personal Information outside of the country in which
you reside.Your acceptance of this Privacy Policy or use of our Site or Services
constitutes consent, either express, implied, or tacit, to collect, use, and
share your Personal Information as indicated herein.


3.5 NOTICE TO RESIDENTS OF THE EUROPEAN UNION AND UNITED KINGDOM:

If you are a resident of the European Union or the United Kingdom (also referred
to as a “Data Subject”), the General Data Protection Regulation (“GDPR”)
provides you with additional rights regarding our use of your personal
information. This section is provided pursuant to the GDPR. Each capitalized
term used, but not defined, in this section shall have the meaning given to such
term in the GDPR. This section describes how we collect, share, disclose, and
process the Personal Data of residents of the European Union and United Kingdom.
“Personal Data” means any information relating to an identified or identifiable
natural person (referred to ‘data subject’); an identifiable natural person is
one who can be identified, directly or indirectly, in particular by reference to
an identifier such as a name, an identification number, location data, an online
identifier or to one or more factors specific to the physical, physiological,
genetic, mental, economic, cultural or social identity of that natural person
and includes all “Personal Information” referred to in this Policy.

3.5.1 RIGHTS OF EUROPEAN UNION AND UNITED KINGDOM RESIDENTS:

If you are located in the European Union or the United Kingdom, you have certain
rights regarding the Personal Data that we maintain about you, which in certain
circumstances you will be able to exercise. The rights are as follows:

 * ● Access: You may request a copy of the Personal Data we maintain about you.

 * ● Portability: If we maintain your Personal Data based on your consent or so
   that we can enter into or perform under a contract with you, you have the
   right to obtain your Personal Data from us that you consented to give us,
   that is necessary to enter into or perform the contract, or that is necessary
   to provide member benefits to you. We will give you your Personal Data in a
   structured, commonly used and machine-readable format.

 * ● Correction: If you believe your Personal Data is incorrect, you may request
   that we correct, amend or delete your Personal Data that is inaccurate or
   incomplete.

 * ● Deletion or Restriction of Processing: You may request that we erase or
   restrict the processing of your Personal Data.

 * ● Object to Processing: You may object to the processing of your Personal
   Data in certain circumstances when we process your Personal Data for the
   purposes of our legitimate interests.

 * ● Right to Complain: You have the right to file a complaint with a
   supervisory authority, in particular in the European member state of your
   habitual residence, place of work or place of the alleged infringement if you
   consider that the processing of your Personal Data infringes upon your
   rights.

 * ● Withdraw Consent: If we are processing your Personal Data based on your
   consent to do so, you may withdraw that consent at any time.

Some of these rights can be exercised online via your account. For example, you
can review and modify certain information relating to your use of our Services
and unsubscribe to email messages. If you are unable to manage your request via
your online account, then please contact us using the contact information at the
end of this Policy.

3.5.2 COLLECTION OF PERSONAL DATA:

We collect Personal Data that is reasonably necessary for us to provide our
Services. Subject to applicable exceptions, we will obtain your consent before
collecting, using and disclosing your Personal Data for the specified purposes.
In addition to circumstances in which you consent to the use of your Personal
Data, the Personal Data we collect may be used or processed where we have a
legitimate interest in or other legal basis for processing such data.

The categories of your Personal Data we collect and the purposes for which we
collect such Personal Data are indicated above in the section entitled
“Collecting Personal Information.” If we use Personal Data in ways other than
described in this Policy, we will provide you with specific notice at the time
of collection.

3.5.3 SHARING PERSONAL DATA:

The ways in which we share your Personal Data and the purposes for which we
share it are indicated above in the section entitled “Sharing Personal
Information.” If we use Personal Data in ways other than described in this
Policy, we will provide you with specific notice at the time of collection.

3.5.4 PROCESSING PERSONAL DATA:

We only process Personal Data when we have a legal basis to do so including:

 * ● When you have consented to the processing of your Personal Data, including
   processing your Personal Data consistent with this Policy, including the
   advertising purposes disclosed in this Policy;

 * ● When processing is necessary to perform our obligations to you or fulfill a
   request you have made to us;

 * ● When processing is necessary to comply with a legal obligation that applies
   to us; or

 * ● When processing is necessary for purposes that are in our legitimate
   interests and you have given any required explicit or implicit consent to
   such processing, including protecting the security of our Services, improving
   the functioning of our Services, or providing you with information about
   products in which you have expressed interest.

If we need to process your Personal Data to fulfill our obligations to you,
failure to provide that Personal Data will mean that we cannot perform our
obligations. If we collect your Personal Data for one purpose and need to
process it for a second purpose, we will provide you with additional information
regarding this secondary purpose to ensure fair and transparent processing
before we engage in further processing. Collecting and processing your Personal
Data to create both general and targeted advertising is a primary purpose for
collecting your Personal Data.


4. GENERAL DISCLOSURES


4.1 RETENTION:

When you access our Services, we will retain your Personal Information as long
as it is necessary for the processing purpose in question or in accordance with
our data retention policy. We determine the appropriate retention period based
on the nature and sensitivity of the Personal Information being processed, the
risk of harm due to unauthorized access versus the benefit of retention, and
whether we can achieve the purposes of processing through other means. We may
retain your Personal Information for longer periods if required by law, if you
give us your permission, or in case of a legal dispute in which your Personal
Information may be used as evidence.


4.2 AUTOMATIC DECISION-MAKING:

We do not profile or use automated decision making.


4.3 TELEPHONE MONITORING:

As part of our customer service assurance practice, telephone conversations over
phones may be monitored or recorded as a part of normal business operations.
Monitored or recorded calls will be used for quality assurance and training
purposes.


4.4 CYBERSECURITY:

We use robust security measures to protect your information from unauthorized
access, maintain data accuracy, and help ensure the appropriate use of
information. When the Services are accessed using the Internet, we use Transport
Layer Security (TLS) technology to protect information using both server
authentication and data encryption. We also implement other advanced technology
measures to prevent interference or access from outside intruders. We offer
enhanced security features within the Services that permit users to configure
security settings to the level they deem necessary, such as forced password
changes and IP-restrictions.

4.4.1

The safety and security of your information also depends on you. Where we have
given you (or where you have chosen) a password and/or username for access to
certain parts of our Service, you are responsible for keeping such information
confidential. We ask you not to share your password or username with anyone. We
ask you to select unique and secure passwords when setting up profiles in our
Service.

4.4.2

Unfortunately, the transmission of information via the Internet is not
completely secure. Although we do our best to protect your information, we
cannot guarantee the security of your information transmitted to our Service.
Any transmission of Personal Data is at your own risk. We are not responsible
for circumvention of any privacy settings or security measures contained on the
Service.


4.5 CHANGES TO THIS PRIVACY POLICY:

We may update this Privacy Policy from time to time.


4.6 CONTACT INFORMATION:

For more information about our privacy practices, if you have questions, or if
you would like to make a complaint, please contact us at: legal@loadsmart.com.

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