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Text Content

03 8502 0006


 * Home
 * About Us
 * Our Programs & Services
   * Health & Wellbeing Generic
   * Mindfulness Principles
   * Motivational Interviewing
   * Relapse Management
   * Smoking Cessation
   * Stress Management
   * Weight Management
   * Professional Resilience
 * Who We Service
   * Workplace and Corporate Professionals
   * Health and Community Professionals
   * Schools and Education Professionals
   * Secondary Students
   * Local Communities
 * Testimonials
 * Blog
 * FAQs
 * Training
 * Contact
 * 




HomeStavroula Zandes2022-06-24T05:59:22+00:00


THE PERFECT SOLUTION
FOR YOUR TRAINING NEEDS.

We’re a unique training and education business focusing on health & wellbeing.
We specialise in behaviour change, including smoking cessation.
View upcoming Training Events




SIGN UP TO OUR NEWSLETTER AND RECEIVE A COPY OF OUR FREE EBOOK.


 









HEALTH & COMMUNITY
PROFESSIONALS



Do you need help with motivating, encouraging and supporting your clients to
make positive and long-lasting lifestyle changes?

Read More



WORKPLACE &
CORPORATE SECTOR



Do you need help with supporting staff to have better overall health and
wellbeing, motivation levels, and productivity at work?

Read More



SCHOOLS & EDUCATION
PROFESSIONALS



Do you need help with supporting your community, your clients, your students to
have better overall health and wellbeing?

Read More



Chronic disease and mental health issues are on the increase. It is often
associated with a number of lifestyle factors, including smoking and alcohol
use, lack of physical activity, unhealthy eating and poor stress management.

Participation in our programs can help you engage in the ‘behaviour change’
conversation with your clients as part of routine practice. The result?
Increased confidence, knowledge and skills for you, and for your client,
increased motivation for change.

We can help you and your staff, community members or secondary school students
with effective and practical strategies that will strengthen motivation for a
positive lifestyle change. The result? Reduced absenteeism and presenteeism, and
improved morale, productivity and fulfillment.

Want to make a genuine difference? Let us show you how… Contact us today to
discuss your program needs, or to obtain a free no obligation quote.
Alternatively, have a look at our upcoming training events, including our
training in motivational interviewing which facilitates clients/staff towards
positive change, rather than against it.

We look forward to working with you in the near future.


STAVROULA ZANDES


DIRECTOR OF HEALTH & WELLBEING TRAINING CONSULTANTS

 

Read Stavroula’s full profile.






RECENT NEWS & EVENTS

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Stav Zandes2024-07-17T06:52:57+00:00

WORLD NO TOBACCO DAY: PROTECTING CHILDREN FROM TOBACCO INDUSTRY INTERFERENCE AND
AN OPPORTUNITY TO QUIT FOR GOOD!

Every year on the 31 May, World No Tobacco Day is celebrated across the world.
It is a day that raises the profile of the health risks of smoking, and [...]

 * 

Stavroula Zandes2024-06-13T01:26:43+00:00

WE’RE FEATURED IN THE BEST SELLING BOOK: ‘MOTIVATIONAL SPEAKERS AUSTRALIA’

Bring your business back to life A truly great motivational speaker encourages
you to reach your full psychological and economic potential. Stavroula (Stav)
Zandes remembers the day an elderly man [...]

 * 

Stavroula Zandes2024-08-19T07:17:01+00:00

WELCOME TO HEALTH & WELLBEING TRAINING CONSULTANTS’ WEBSITE

Hello everyone and welcome to our new exciting venture! This is our first blog
post (established in 2013), and we hope you enjoy our regular contributions. We
are passionate about [...]






CLIENT TESTIMONIALS

I’m an online/in-person health and fitness coach who wants the best for their
clients. I realized communication was where most coaches were falling down;
their approach wasn’t client-centered. I attended one of Stav’s motivational
interviewing courses and found it very helpful. She was really professional,
kind, and encouraging. After the course, I reached out to Stav to help me
further improve my skills. She role-played ambivalent clients and challenged me
in the right ways, which has helped me massively. The best health professionals
are normally great communicators, and I’m confident Stav can help you get the
best out of your clients and excel in your job. I can’t recommend her enough.

Diarmuid O’Donoghue
Health and Fitness Coach / O’Donoghue Fitness Workouts


I just wanted to take the time today to reach out and express my gratitude for
the MI training that you provided as part of the BKBM study. Integrating MI into
my practice (and my daily life, apparently now without even realising it!) has
truly transformed the way I practice as a dietitian, and I cannot thank you
enough! I have started receiving some incredibly positive feedback from patients
recently, and much of it I put down to significant changes in the way I now
approach dietetic practice thanks to MI training.

Lyndal McNamara
Dietitian


Stavroula is an engaging and passionate educator. Her motivational interviewing
session for oral health professionals had a focus on the practical application,
and was tailored to the specific interests and needs of our casual educators.
From the participants’ feedback it is evident that Stavroula carefully prepares
her sessions. Presentations and theory are broken up with activities and videos
to keep the participants engaged. She takes the participants’ experience into
consideration. Stav delivered a full day session and the participants left the
session feeling empowered to continue developing their motivational interviewing
skills. Stavroula has a professional, friendly and approachable manner. The
participants highly appreciated her training. I definitely would recommend her
Motivational Interviewing training sessions.

Dr. Ron JM Knevel
Oral Health Course Coordinator & Director of Learning and Teaching / La Trobe
University Bendigo, Department of Dentistry and Oral Health College of Science,
Health and Engineering, La Trobe Rural Health School


I am a chronic disease project officer and registered Nurse. I was working on a
project that included chronic disease prevention and smoking cessation, and
invited Stav from Health & Wellbeing Training Consultants to train our staff in
smoking cessation. Stav’s presentation was outstanding. She presented up to date
knowledge and was highly motivating to improve our clients’ wellbeing and
complete smoking cessation. The presentation was easy to follow and Stav
understood and tailored the information to the groups’ questions. As Stav was
highly motivating, it enabled myself to have the power to talk to clients about
smoking cessation. She gave us the information required to have the difficult
conversation regarding smoking cessation with our clients and the impact it has
on their health and wellbeing. I would highly recommend using Stav and her
organisation for smoking cessation training.

Megan Smithers
Project Officer Chronic Disease Management, Allied Health / Sunraysia Community
Health Services


Stav has been working with our team on Integrated Care Communities of Practice
events as the MC on a regular basis. Attendees come from General Practice,
Hospitals, Community Health, Social Services, Councils and more, and usually
consist of panel discussions. Stav has been dependable and thorough from
preparation through to “chairing” the events.  Stav is able to positively engage
with both panellists and attendees and maintain the flow of conversation. We
have received positive feedback for each event from attendees. Stav is able to
adapt during the events depending on the audience conversation whilst keeping to
the allocated times. I would highly recommend Stav.

Kaylene Ryan
Manager / Australian Disease Management Association


I am a specialist anaesthetist working at a large quaternary hospital in Perth's
southern corridor. We manage a diverse range of presentations including
obstetrics, major cancer surgery and transplantation. Stav Zandes and Ingrid
Plueckhahn facilitated a two day smoking cessation training course at our
hospital in Perth, as part of the ground work for the creation of a
perioperative smoking cessation clinic. We had a wide range of attendees
(pharmacists; junior doctors and consultants; and nurses from several clinical
areas). Stav and Ingrid really nailed it - the course content was relevant,
evidence based and comprehensive, while their presentation style was
enthusiastic and engaging. Feedback was uniformly positive from the attendees. I
strongly feel that the course has given us an excellent base from which to start
our own journey - the enthusiasm from the attendees has delivered a huge boost
to our programme and there's a real sense of... Read More

I am a specialist anaesthetist working at a large quaternary hospital in Perth’s
southern corridor. We manage a diverse range of presentations including
obstetrics, major cancer surgery and transplantation.

Stav Zandes and Ingrid Plueckhahn facilitated a two day smoking cessation
training course at our hospital in Perth, as part of the ground work for the
creation of a perioperative smoking cessation clinic. We had a wide range of
attendees (pharmacists; junior doctors and consultants; and nurses from several
clinical areas).

Stav and Ingrid really nailed it – the course content was relevant, evidence
based and comprehensive, while their presentation style was enthusiastic and
engaging. Feedback was uniformly positive from the attendees.

I strongly feel that the course has given us an excellent base from which to
start our own journey – the enthusiasm from the attendees has delivered a huge
boost to our programme and there’s a real sense of urgency to get this done –
thanks guys!

Dr Hamish Mace
Anaesthetist / Fiona Stanley Hospital, Perth, WA


Stav from Health & Wellbeing Training Consultants presented a bespoke two-day
training workshop on motivational interviewing, and a half day follow-up
reflection workshop for us as part of our preparation for a new clinical trial.
The trial required allied health practitioners to deliver motivational
interviewing-based consultations via videoconferencing. Stav was always
organised, efficient, professional and accommodating and we are very happy with
the teaching she provided. The participants were also very positive in their
feedback saying that they would definitely be changing their practice and how
enjoyable they found the workshops. Dr Thorlene Egerton Centre for Health
Exercise & Sports Medicine | Department of Physiotherapy, The University of
Melbourne.

Dr Thorlene Egerton
PhD | Research Fellow | Centre for Health Exercise & Sports Medicine / The
University of Melbourne


Stav's training was so informative, professional and well-paced. We have a very
challenging and unique client group, and Stav tailored her training specifically
to our clients, and had evidence based answers preempted for questions she
thought she would receive. The training took into account our professional
backgrounds, and therefore was well paced, didn't cover information that we
already knew, and gave plenty of tools, strategies and skills to support the
evidence based research presented on smoking cessation. Stav was a great person
to conduct our training and we would definitely have her back here to complete
other trainings in the future.

Lauren Boyd
Chronic Disease Care Coordinator | Access Health / The Salvation Army Crisis
Services


Over the last few months I have been working closely with Stavroula to
facilitate motivational interviewing for our nurses here at Bupa Wellness. As
Bupa’s purpose is to help our customers live longer, healthier, happier lives,
behaviour change is an essential ingredient in ensuring the best possible
outcomes for our participants in their health checks. Stavroula has been
excellent in delivering both an online recorded webinar and a face-to-face
training session on motivational interviewing with our team of nurses. The
training delivered was engaging, energetic, and most importantly the content
really hit the mark with our staff. All the techniques discussed were exactly
what our nurses needed to weave motivational interviewing into their daily
conversations with clients. Following the presentation, I feel confident that
our staff are now equipped to have behaviour change conversations with clients
in an effective manner. I would recommended Stavroula to any organisation
looking to improve... Read More

Over the last few months I have been working closely with Stavroula to
facilitate motivational interviewing for our nurses here at Bupa Wellness. As
Bupa’s purpose is to help our customers live longer, healthier, happier lives,
behaviour change is an essential ingredient in ensuring the best possible
outcomes for our participants in their health checks.

Stavroula has been excellent in delivering both an online recorded webinar and a
face-to-face training session on motivational interviewing with our team of
nurses. The training delivered was engaging, energetic, and most importantly the
content really hit the mark with our staff. All the techniques discussed were
exactly what our nurses needed to weave motivational interviewing into their
daily conversations with clients.

Following the presentation, I feel confident that our staff are now equipped to
have behaviour change conversations with clients in an effective manner.

I would recommended Stavroula to any organisation looking to improve the health
outcomes of their customers or staff. I really couldn’t be more pleased we chose
Health & Wellbeing Training Consultants to present, and hope I get the
opportunity to work with this business in the future.

William Hine
Wellness Product Development Specialist / Bupa Australia


Stavroula Zandes presented a 3 hour workshop as well as 2 x 1 ½ hour
presentations for our delegates at the recent Dental Hygienists Association of
Australia’s Symposium in Adelaide, October 2017. Verbal feedback from workshop
attendees highlighted how Stav’s methods of motivational interviewing can be
easily and immediately applied in the clinical setting. Stav was rated as
“excellent” by 100% of attendees regarding the overall training during the
workshop. Comments include “Flowed well with easy to understand concepts”, “Stav
is very engaging and knowledgeable”, “Easily relatable points of discussion.
Videos and role play helped/supported understanding”. All participants rated the
training as either “extremely useful” or “very useful” with one commenting that
it had “relevance to both professional and personal life”. Delegates emerged
from Stav’s two plenary sessions energised and motivated. One delegate has
reported using Stav’s recommendations the week following the presentation. The
patient praised and thanked for her... Read More

Stavroula Zandes presented a 3 hour workshop as well as 2 x 1 ½ hour
presentations for our delegates at the recent Dental Hygienists Association of
Australia’s Symposium in Adelaide, October 2017.

Verbal feedback from workshop attendees highlighted how Stav’s methods of
motivational interviewing can be easily and immediately applied in the clinical
setting. Stav was rated as “excellent” by 100% of attendees regarding the
overall training during the workshop. Comments include “Flowed well with easy to
understand concepts”, “Stav is very engaging and knowledgeable”, “Easily
relatable points of discussion. Videos and role play helped/supported
understanding”. All participants rated the training as either “extremely useful”
or “very useful” with one commenting that it had “relevance to both professional
and personal life”.

Delegates emerged from Stav’s two plenary sessions energised and motivated. One
delegate has reported using Stav’s recommendations the week following the
presentation. The patient praised and thanked for her the difference in the way
she discussed the patient’s smoking habit, as compared to other health
professionals the patient had previously seen.

One final comment is worth reporting: “Presenter was magnificent”!

Alison Taylor
Symposium Adelaide 2017 Chair / Dental Hygienists Association of Australia Ltd


As part of our annual “Remedy Together Day” we had Stavroula Zandes present to
us on the topic of Motivational Interviewing. Remedy Healthcare has a huge focus
on professional development for our Allied Health team members. We work in both
the community and aged care setting and treat clients with varying levels of
independence. Our clinicians are often faced with clients who are unmotivated
and in the past we would often tell them why they need to do what we are
suggesting; obviously this has been unsuccessful and this topic on MI gave us a
whole new perspective how to handle difficult clients. Stavroula had a fantastic
interactive session and provided handouts for us to keep. She developed a
specific case scenario related to our target population and referred to this
throughout her presentation which made it so easy to understand. Following the
presentation our team had significantly more confidence... Read More

As part of our annual “Remedy Together Day” we had Stavroula Zandes present to
us on the topic of Motivational Interviewing.

Remedy Healthcare has a huge focus on professional development for our Allied
Health team members. We work in both the community and aged care setting and
treat clients with varying levels of independence. Our clinicians are often
faced with clients who are unmotivated and in the past we would often tell them
why they need to do what we are suggesting; obviously this has been unsuccessful
and this topic on MI gave us a whole new perspective how to handle difficult
clients.

Stavroula had a fantastic interactive session and provided handouts for us to
keep. She developed a specific case scenario related to our target population
and referred to this throughout her presentation which made it so easy to
understand.

Following the presentation our team had significantly more confidence to address
clients with varying levels of motivation and felt they could utilize the skills
learnt when returning back to work.

Thank you Stavroula for providing a fantastic presentation, your wealth of
knowledge was fantastic and you made the topic interesting and engaging, I would
highly recommend you to other organizations looking to expand their skills in
this area.

Loren Newport
Physiotherapist / Remedy Healthcare


The Victoria Parade Surgery Centre organised Stavroula Zandes from Health &
Wellbeing Training Consultants to come out and present two stress management
workshops for our staff.  The sessions were professionally presented, and
provided participants with very useful strategies about dealing with stress in
our busy lives at work and at home. The staff from both sessions came away with
very positive feedback about the content.  I attended the second workshop and
was very impressed with the content, and also Stav’s style of presentation which
kept everyone listening for the whole session. I would highly recommend
Stavroula Zandes from Health & Wellbeing Training Consultants and her
presentations to staff within the health industry setting.  Overall the training
presentations were very beneficial for our staff, and Stavroula was a fantastic
vibrant presenter.

Kerry Pontin
Clinical Educator / Victoria Parade Surgery Centre


As an Education Improvement Leader for South Eastern Region of Victoria, part of
my role is to coordinate and support schools who implement the School Wide
Positive Behaviour (SWPBS) framework in their schools through targeted
professional learning. Educators particularly value establishing and maintaining
positive relationships with the whole school community, and this is often
through conversations both difficult and celebratory. I saw real value in
training the SWPBS school leaders in Motivational Interviewing. Being able to
recognise the change process and understanding what motivates individuals
towards change will enable SWPBS school leaders to confidently support
colleagues, students and families. The quality of the presentation by Stavroula
and Gen was excellent. The pace was appropriate, interaction was encouraged and
supported, and the participants were able to practise the skills in a safe and
non-threatening environment. The room was energised and positive. The workshop
was so successful, participants advised me that they... Read More

As an Education Improvement Leader for South Eastern Region of Victoria, part of
my role is to coordinate and support schools who implement the School Wide
Positive Behaviour (SWPBS) framework in their schools through targeted
professional learning.

Educators particularly value establishing and maintaining positive relationships
with the whole school community, and this is often through conversations both
difficult and celebratory. I saw real value in training the SWPBS school leaders
in Motivational Interviewing. Being able to recognise the change process and
understanding what motivates individuals towards change will enable SWPBS school
leaders to confidently support colleagues, students and families.

The quality of the presentation by Stavroula and Gen was excellent. The pace was
appropriate, interaction was encouraged and supported, and the participants were
able to practise the skills in a safe and non-threatening environment. The room
was energised and positive. The workshop was so successful, participants advised
me that they had gone back to their schools and put into practice the skills
they learnt the next day. Moreover, the strategies worked!

I highly recommend anyone to explore motivational interviewing, particularly
when delivered by Stav and Gen.

Sue McLaren
Education Improvement Leader / South Eastern Victoria Region, Department of
Education and Training


After hearing a lot of positive recommendations about Stav and her training and
education sessions, I arranged for Stav to present at our two Life! program
professional development days in March 2017.  The audience were all health
professionals who deliver Life!, a type 2 diabetes, heart disease and stroke
prevention program. Stav’s presentation on relapse management provided new and
insightful ways to help participants make change to their healthy eating,
physical activity and other healthy lifestyle behaviours. Overall, the Life!
team and I were extremely happy with Stav’s enthusiasm, knowledge and
professionalism. Her presentation was engaging, relevant and the feedback we
received from our workforce was overwhelmingly positive. I would strongly
encourage anyone who is looking for speakers in the health and wellbeing sector
to consider Stav. “Stav’s presentation was the highlight of the day.  She was
fantastic.  I took a large amount of information from her, both for my... Read
More

After hearing a lot of positive recommendations about Stav and her training and
education sessions, I arranged for Stav to present at our two Life! program
professional development days in March 2017.  The audience were all health
professionals who deliver Life!, a type 2 diabetes, heart disease and stroke
prevention program.

Stav’s presentation on relapse management provided new and insightful ways to
help participants make change to their healthy eating, physical activity and
other healthy lifestyle behaviours.

Overall, the Life! team and I were extremely happy with Stav’s enthusiasm,
knowledge and professionalism. Her presentation was engaging, relevant and the
feedback we received from our workforce was overwhelmingly positive.

I would strongly encourage anyone who is looking for speakers in the health and
wellbeing sector to consider Stav.

“Stav’s presentation was the highlight of the day.  She was fantastic.  I took a
large amount of information from her, both for my personal life and for using in
my private practice.  Please have her again.” – Life! Facilitator

“Stav was great, she has inspired me to do some further learning/self-education
in this area as it would help me with clients of my own who are struggling with
weight loss, exercise routine etc.” – Life! Facilitator

Clare Collings
Workforce Development Officer – Life! Program / Diabetes Victoria


We were very privileged to have Stavroula Zandes, training consultant and
Director from Health & Wellbeing Training Consultants as a guest speaker on the
topic of Motivational Interviewing at our annual planning day. The Health
Independence Program is staffed by a mix of Allied Health and Nursing staff who
work with clients looking to improve their health through various means of
rehabilitation in an effort to maintain their independence.  When working with
this client group the clinicians are often faced with people who have been doing
the same thing for a long time and often find themselves stuck in a situation
that is not conducive to good health outcomes. Stavroula with her great
enthusiasm and humour was able to lead the team through the process of
motivational interviewing through great knowledge of the issue and a wide range
of information.  Stavroula worked through the psychological aspects of where a
client... Read More

We were very privileged to have Stavroula Zandes, training consultant and
Director from Health & Wellbeing Training Consultants as a guest speaker on the
topic of Motivational Interviewing at our annual planning day.

The Health Independence Program is staffed by a mix of Allied Health and Nursing
staff who work with clients looking to improve their health through various
means of rehabilitation in an effort to maintain their independence.  When
working with this client group the clinicians are often faced with people who
have been doing the same thing for a long time and often find themselves stuck
in a situation that is not conducive to good health outcomes.

Stavroula with her great enthusiasm and humour was able to lead the team through
the process of motivational interviewing through great knowledge of the issue
and a wide range of information.  Stavroula worked through the psychological
aspects of where a client is, in relation to their health journey and how to
move them forward.

After the presentation the team felt equipped to tackle the issue and help the
clients achieve the results that they wanted.  The next day a team member
utilised motivational interviewing with a client who she had not been able to
move forward with her health goals and was very pleased to report that she had
great success for the client and felt rewarded in what she had achieved.

We would highly recommend Stavroula and her organisation to any group looking
for great health information and knowledge, delivered in a great enthusiastic
manner.

Bernadette Mulcahy
Access/Intake Care Coordinator / Werribee Mercy Hospital


Stav and I co-facilitate LiveLighter’s "Talking to patients about weight loss"
training sessions. Stav designed much of the content and was enthusiastic and
knowledgeable from the beginning. Since we commenced delivering the training
sessions, Stav’s enthusiasm hasn’t wavered. She presents exciting, energetic
sessions consistently at all times of the day and participant feedback is always
very positive. I look forward to continue working with Stav in the future to
build the training program and increase health professionals’ confidence to talk
about weight loss with their clients.

Alison McAleese
LiveLighter Campaign Manager / Cancer Council Victoria


Clinicians at bloom hearing specialists loved their training sessions on
motivational interviewing with Stavroula. They were very impressed with her
ability to research our specific area of interest – hearing. She was available
to attend a range of activities we held including a pre-conference event and
interstate workshops. She managed to fit a lot of information into a day of
training, but clinicians did not feel rushed and enjoyed the pace of the day.
Stav’s infectious enthusiasm for training comes across in all of her
conversations with participants, and clinicians left her sessions feeling
energised and engaged, and keen to put into practise some of their new found
skills. One of the major benefits of Stav’s training was that she provided
resources, phrases and clinically applicable techniques to clinicians who felt
that they now had the appropriate tools to implement the training immediately.
These tools ensure we can maintain our... Read More

Clinicians at bloom hearing specialists loved their training sessions on
motivational interviewing with Stavroula. They were very impressed with her
ability to research our specific area of interest – hearing. She was available
to attend a range of activities we held including a pre-conference event and
interstate workshops. She managed to fit a lot of information into a day of
training, but clinicians did not feel rushed and enjoyed the pace of the day.

Stav’s infectious enthusiasm for training comes across in all of her
conversations with participants, and clinicians left her sessions feeling
energised and engaged, and keen to put into practise some of their new found
skills.

One of the major benefits of Stav’s training was that she provided resources,
phrases and clinically applicable techniques to clinicians who felt that they
now had the appropriate tools to implement the training immediately. These tools
ensure we can maintain our commitment to a strong focus on client centred care.
Clinicians were encouraged to share their experiences, both personal and
clinical, during the training and Stav created a non-threatening environment
which facilitated great discussion.

Stav has also provided excellent follow up opportunities to the participants to
ensure the training is embedded. It was a pleasure to work alongside Stav and I
would recommend her professional training services.

Davina Ross
Regional Head of Retail Audiology/National Clinical Educator/Audiologist / Bloom
Hearing Specialists


We were very pleased to have Stavroula Zandes, training consultant and director
from Health & Wellbeing Training Consultants as a guest speaker on the topic of
‘Smoking Cessation’, at one of our scheduled CPD events for our organisation.
Dental professionals are faced with patients on a daily basis who smoke. It is
one of our main priorities to improve health via cessation advice, hence, we
were all looking forward to having an expert on the subject speak at our CPD
event. Over the course of her presentation, Stavroula gave a wide range of
information about current statistics and figures, how to bring up the topic of
cessation with patients, the physiological aspects of addiction and much more. A
lot of the information was very eye opening. After the presentation, we felt
equipped to tackle the problem of smoking with our patients, and help our
patients achieve a smokefree life. Whilst... Read More

We were very pleased to have Stavroula Zandes, training consultant and director
from Health & Wellbeing Training Consultants as a guest speaker on the topic of
‘Smoking Cessation’, at one of our scheduled CPD events for our organisation.

Dental professionals are faced with patients on a daily basis who smoke. It is
one of our main priorities to improve health via cessation advice, hence, we
were all looking forward to having an expert on the subject speak at our CPD
event.

Over the course of her presentation, Stavroula gave a wide range of information
about current statistics and figures, how to bring up the topic of cessation
with patients, the physiological aspects of addiction and much more. A lot of
the information was very eye opening. After the presentation, we felt equipped
to tackle the problem of smoking with our patients, and help our patients
achieve a smokefree life.

Whilst the topics were complex, the expertise of Stavroula guided us through
them with great ease and humour. It is difficult to grab every one’s attention
very early on a Saturday morning, but Stavroula had every one’s undivided
attention.

I would highly recommend Stavroula and her organisation to any group looking to
get great health information and knowledge delivered in a great enthusiastic
manner.

Neill Cullen
CPD Department / Dental Hygienists Association of Australia - Victoria branch


I am a health professional with a background in critical care nursing, project
management and chronic disease service management. I was privileged to have
Stavroula Zandes work with my metropolitan health service in partnership from
2009 till 2012. Stav (in her role as Cessation Settings Manager for Quit
Victoria), assisted us to set up smoking cessation services, as well as provide
support for our organisation going smokefree. Stav was able to see what we were
aiming to achieve, including our broader work to address the harm from smoking
in the wider local community through partnerships to promote de-normalization
and smoke free spaces. The expertise Stav holds was freely shared with us during
her membership of our smoking strategy steering committee. I always received
very positive feedback from smoking cessation educator training that Stav and
her staff delivered to our staff and local stakeholders. Stav has both a very
professional demeanour... Read More

I am a health professional with a background in critical care nursing, project
management and chronic disease service management.

I was privileged to have Stavroula Zandes work with my metropolitan health
service in partnership from 2009 till 2012. Stav (in her role as Cessation
Settings Manager for Quit Victoria), assisted us to set up smoking cessation
services, as well as provide support for our organisation going smokefree.

Stav was able to see what we were aiming to achieve, including our broader work
to address the harm from smoking in the wider local community through
partnerships to promote de-normalization and smoke free spaces. The expertise
Stav holds was freely shared with us during her membership of our smoking
strategy steering committee.

I always received very positive feedback from smoking cessation educator
training that Stav and her staff delivered to our staff and local stakeholders.
Stav has both a very professional demeanour and excellent people skills; she is
able to inspire people and deliver information and behaviour change education
training clearly, inclusively and insightfully.

I will not hesitate to work with Stav again if the opportunity arises. I find
Stav a passionate person with a very strong drive to address the harm smoking
causes to people in our community. I wish Health & Wellbeing Training
Consultants all the best and can recommend them to you on the basis of my
experience with Stavroula Zandes.

J.C.R
Health Professional / Metropolitan Health Service


Stav and I first met many years ago while working respectively in the health
sector. We reconnected a few years ago and through our conversations it became
apparent that she would be an ideal presenter for an upcoming Monash Women’s
Business Network event looking at work-life balance. The timing was incredible –
as was Stav’s presentation; she is still fondly remembered as one of the best,
engaging and practical presenters the network has had. Stav’s presentations
skills impressed me so much I asked if she would be interested in teaching with
me at Monash University which she now does.  Stav provides both lectures and
tutorials for undergraduate health science subjects. She always receives glowing
feedback from students who describe her as engaging, passionate, helpful and
approachable. Stav is an outstanding, engaging  presenter who ignites a passion
for the content she presents with any audience. Stav is also a joy to... Read
More

Stav and I first met many years ago while working respectively in the health
sector. We reconnected a few years ago and through our conversations it became
apparent that she would be an ideal presenter for an upcoming Monash Women’s
Business Network event looking at work-life balance. The timing was incredible –
as was Stav’s presentation; she is still fondly remembered as one of the best,
engaging and practical presenters the network has had.

Stav’s presentations skills impressed me so much I asked if she would be
interested in teaching with me at Monash University which she now does.  Stav
provides both lectures and tutorials for undergraduate health science subjects.
She always receives glowing feedback from students who describe her as engaging,
passionate, helpful and approachable.

Stav is an outstanding, engaging  presenter who ignites a passion for the
content she presents with any audience. Stav is also a joy to work with  –
always responsive and supportive. I wouldn’t hesitate to recommend her to your
organisation.

Micaela Drieberg
Lecturer / Monash University / School of Public Health and Preventive Medicine


Inner South Community Health is an organisation which has taken a proactive
approach to smoking cessation by addressing smoking with some of the most
vulnerable groups in the community. Stav Zandes was recently invited to train a
diverse group of staff which has further strengthened and extended the smoking
cessation delivery to a population of  disadvantaged smokers. Stav holds a
lovely sense of enthusiasm for her work which teams up well with her practical
and engaging approach as a trainer. Subsequently, confidence and enthusiasm are
developed in the participants as the natural outcome. Stav blends her many
years’ experience from working at Quit Victoria with some illuminating anecdotal
material which resonates as valuable resources to motivate clients. The training
has been a catalyst for developing more sustainable support networks within the
organisation in dealing with complex smoking cessation client work, and has also
provided further opportunities for clients to engage... Read More

Inner South Community Health is an organisation which has taken a proactive
approach to smoking cessation by addressing smoking with some of the most
vulnerable groups in the community. Stav Zandes was recently invited to train a
diverse group of staff which has further strengthened and extended the smoking
cessation delivery to a population of  disadvantaged smokers.

Stav holds a lovely sense of enthusiasm for her work which teams up well with
her practical and engaging approach as a trainer. Subsequently, confidence and
enthusiasm are developed in the participants as the natural outcome. Stav blends
her many years’ experience from working at Quit Victoria with some illuminating
anecdotal material which resonates as valuable resources to motivate clients.
The training has been a catalyst for developing more sustainable support
networks within the organisation in dealing with complex smoking cessation
client work, and has also provided further opportunities for clients to engage
their attention to smoking cessation when receiving other services. Stav’s
training provides a solid and holistic base for any health care professional to
build on their skills to engage and support clients with smoking cessation.

Because Stav was able to provide flexibility in her service delivery, the
material was tailored to our organisation’s cultural setting, increasing the
opportunity for a range of professionals to make meaningful connections with the
training material. I highly recommend Stav as a trainer and presenter – her warm
and personable style makes the material accessible and stimulating. The training
material provided has a sound evidence base and is relevant to an array of
settings in the community.

Kate Chester
Registered Nurse & Social Worker / Inner South Community Health Service


Thank you for your presentation titled ‘Work Life Balance’ to the Women’s
Business Network on Wednesday 8 October 2014. Your presentation on learning how
to balance your life to achieve quality outcomes was very relevant to the
audience and well received. In particular, the audience appreciated the
interactive style of your presentation outlining the benefits of achieving a
good work/life balance, the costs of a poor work/life balance and the practical
strategies to achieve a healthy work/life balance. Feedback following the event
was that the format, content and delivery of your PowerPoint presentation were
excellent. Accordingly we would like you to present again in the future on
another relevant topic and will be in contact with you. Please do not hesitate
to contact me on 9518 3454 to further discuss this. Yours sincerely

Jeffrey McAlpine
Manager Economic Development / Monash City Council


Health & Wellbeing Training Consultants delivered training in a culturally
appropriate and safe way. Many staff mentioned the positive outcomes of being
involved, and how training helped staff to connect with each other which
fostered a great team environment. Stav was approachable and not judgemental in
her approach. I would not hesitate to recommend H&WTC to other organisations.

Amali Aluthgamage
Manager / Dandenong & District Aborigines Cooperative Ltd (incorporating
Bunurong Health Service)


The “Learning to live life with good health and wellbeing” workshop facilitated
by Stav Zandes was received with much enthusiasm and positivity by the
participants in the Soul~Sista’s Living Strong program. This program is designed
to support Aboriginal women in the southern metropolitan region of Melbourne to
achieve and maintain their healthy lifestyle goals in the areas of physical
activity, nutrition and weight loss. Running this workshop at the onset of the
program as a motivational support for women to achieve their goals has become
paramount, helping them to understand how personal habits and lifestyle choices
actually contribute towards health outcomes. Stav’s workshop demonstrated and
encouraged women, in a safe, non-threatening, supportive and culturally
appropriate environment to identify their health needs in a holistic context.
Women on the day left the workshop feeling motivated, supported and encouraged
to make healthier choices without feeling overwhelmed. I can highly recommend
this workshop... Read More

The “Learning to live life with good health and wellbeing” workshop facilitated
by Stav Zandes was received with much enthusiasm and positivity by the
participants in the Soul~Sista’s Living Strong program. This program is designed
to support Aboriginal women in the southern metropolitan region of Melbourne to
achieve and maintain their healthy lifestyle goals in the areas of physical
activity, nutrition and weight loss.

Running this workshop at the onset of the program as a motivational support for
women to achieve their goals has become paramount, helping them to understand
how personal habits and lifestyle choices actually contribute towards health
outcomes.

Stav’s workshop demonstrated and encouraged women, in a safe, non-threatening,
supportive and culturally appropriate environment to identify their health needs
in a holistic context. Women on the day left the workshop feeling motivated,
supported and encouraged to make healthier choices without feeling overwhelmed.

I can highly recommend this workshop for any program or organisation that is
looking at supporting community or staff to lead a healthier and happier
lifestyle. Stav’s facilitation approach is mindful of group and individual
needs.

Stav facilitates with an awareness of group dynamics and in a respectful, fun
and friendly way. I will definitely look at booking a workshop through Health &
Wellbeing Training Consultants again.

Sylvia Kassing
Healthy Lifestyle Worker - Bunurong Healthy Lifestyle Team / Dandenong &
District Aborigines Cooperative Ltd


I am a dental practitioner who is enthusiastic about preventing tobacco smoking
in the community. I have worked with Stav over many years during her educational
role with Quit Victoria. Stav, like me, is passionate about encouraging and
assisting others to kick the habit of smoking. I have found the enormous effort
that Stav puts into her work and the understanding that she brings to this area
of health promotion to be outstanding. I recommend Stav, the techniques and
skills she brings to the area together with her ability to work successfully and
collaboratively, to people and organisations who have a variety of needs and
aspirations

Mike Morgan
Dentist


From a personal perspective the 2 day Quit Educator training that Stavroula
Zandes and her colleague Elizabeth Holloway provided was excellent.  At all
times their presentations were professional, and the topics were
kept interesting and to the point, while also allowing for appropriate
discussions.  Overall Stav made the two day course a pleasure to attend.

Rory Munn
Certified Addictions Counsellor and Youth Worker / Mental Health Worker and
(Teacher)


As the Smoking Cessation Support Nurse Co-ordinator (Advanced Practice) within
an acute Cancer Care hospital, I had the professional pleasure to work closely
for several years, with Stavroula Zandes in her role as the Cessation Settings
Manager at Quit Victoria. Stav enabled staff within my organisation access to
excellent education which she facilitated and conducted, and as such developed a
team of Smoking Cessation professionals within our organisation who are able to
provide expert support for cancer patients to quit smoking.  Notwithstanding, I
also was employed by Quit Victoria to conduct sessional training for health
professionals with Stav, and as such was able to experience firsthand, the
exceptional quality of Stav’s training, professional behaviours, knowledge and
skilled application as she facilitated the education sessions. Since 2002, when
the Smoking Cessation Support program was initiated in our hospital, Quit
Victoria became a key stakeholder in assisting access to advice, information
and... Read More

As the Smoking Cessation Support Nurse Co-ordinator (Advanced Practice) within
an acute Cancer Care hospital, I had the professional pleasure to work closely
for several years, with Stavroula Zandes in her role as the Cessation Settings
Manager at Quit Victoria.

Stav enabled staff within my organisation access to excellent education which
she facilitated and conducted, and as such developed a team of Smoking Cessation
professionals within our organisation who are able to provide expert support for
cancer patients to quit smoking.  Notwithstanding, I also was employed by Quit
Victoria to conduct sessional training for health professionals with Stav, and
as such was able to experience firsthand, the exceptional quality of Stav’s
training, professional behaviours, knowledge and skilled application as she
facilitated the education sessions.

Since 2002, when the Smoking Cessation Support program was initiated in our
hospital, Quit Victoria became a key stakeholder in assisting access to advice,
information and importantly education support to develop “Quit Champions”,
expert knowledge on tobacco control issues and becoming a Totally Smoke Free
hospital.  Through Quit Victoria, as the Smoking Cessation Program Nurse
Coordinator, I was introduced to Stav Zandes and was immediately impressed by
her professional qualities of educator and facilitator, organisation skills,
capacity to coordinate and conduct intense training of large groups.  Her
knowledge maintenance is evidence based, contemporary, and reliable.  Feedback
from participants that our organisation supported to attend Stav’s education at
Quit Victoria was always extremely positive and Stav’s exemplary skills as an
educator appreciated and commented on.  As such, our staff were confident and
felt well skilled in approaching the sometimes difficult topic of quitting
smoking with cancer patients, using the skills of empathy, consideration and
motivational interviewing they learnt under Stav’s tuition.

During the years I have worked closely with Stav, I personally have found her as
a colleague that was always a pleasure to associate with.  Her enthusiasm,
passion for her work and desire to assist people achieve healthier lifestyles
and improved outcomes were ever present.  She is highly approachable, engaging
and very amicable.

I can only highly recommend Stavroula Zandes with her friendly demeanour and
excellent professional skills for Health & Wellbeing Training.  Her knowledge,
flexibility and capacity to translate her skills into various health promotion
settings would be an asset to any organisation that values their employees and
customers to achieve overall healthful wellbeing through either smoking
cessation or be it weight control, stress management or mindfulness.

Ingrid Plueckhahn RN, B.Health Sci, Grad dip Cancer & Palliative Care
MPH Advanced Practice Nurse – Smoking Cessation Nurse Co-ordinator / Peter
MacCallum Cancer Centre


The Salvation Army’s Community Reintegration Program (CRP) supports adults
recovering from homelessness and drug dependency. With Stav’s support, knowledge
and training expertise, CRP practitioners have been skilled to deliver a smoking
cessation program to a group of highly marginalised people who would not
normally have access to smoking cessation support. Stav engaged with the
specific needs of our client group and provided training that was highly
relevant and beneficial to the program. We have valued Stav’s commitment to
providing high quality training that has directly impacted the health and
wellbeing of many clients who access our program.

Liz Edminson
Team Leader - Community Reintegration Program / Salvation Army


Both my colleague Caitlyn Wilson and I had the pleasure of meeting Stavroula
Zandes at the end of 2011 when she was Quit Victoria’s Training Manager. We
attended Quit’s 2 day Educator training as Work Health representatives from
Incolink.  Incolink administers industry funds and provides information and
support to employer and employee members in the building and construction
industry throughout Victoria. We were immediately impressed by Stav’s passion
for tobacco control, her in-depth knowledge of the subject as well as her
professional and approachable nature.  She displayed excellent training skills
and was a dynamic presenter. She engaged and established rapport with the whole
group very quickly through her facilitation of active learning consisting of
open discussions, quizzes and role plays where we felt safe to participate,
without judgement. Our smoking cessation project was in partnership with
WorkHealth to deliver health checks in the commercial construction industry. As
part of this... Read More

Both my colleague Caitlyn Wilson and I had the pleasure of meeting Stavroula
Zandes at the end of 2011 when she was Quit Victoria’s Training Manager. We
attended Quit’s 2 day Educator training as Work Health representatives from
Incolink.  Incolink administers industry funds and provides information and
support to employer and employee members in the building and construction
industry throughout Victoria.

We were immediately impressed by Stav’s passion for tobacco control, her
in-depth knowledge of the subject as well as her professional and approachable
nature.  She displayed excellent training skills and was a dynamic presenter.
She engaged and established rapport with the whole group very quickly through
her facilitation of active learning consisting of open discussions, quizzes and
role plays where we felt safe to participate, without judgement.

Our smoking cessation project was in partnership with WorkHealth to deliver
health checks in the commercial construction industry. As part of this program,
we were delivering various information sessions to worksites that have completed
health checks, including implementing a smoking cessation program for our
smoking members. Results from approximately 20,000 WorkHealth checks conducted
from 2010 to 2013 on all the Incolink sites, revealed that 35% of the population
smoked. We were therefore very keen to engage in the smoking cessation
conversation with workers and to distribute quit smoking information,
encouraging our members to quit.

In short, given Stav’s passion and dedication to community health and wellbeing,
and her ability to inspire and motivate others, we would certainly work with her
again in the future.

David Cronin
Work Health Coordinator / Incolink


A key focus in my retail consulting business is the development of Health
Solutions – in terms of merchandising, marketing and customer engagement. As an
ex and very heavy smoker, I was particularly interested in the Quit Smoking
category and how to help pharmacy customers quit. I did 3 things: Attended
Stavroula’s program as a Quit counselor around 2003; Developed 2 categories
within my FeelGood Guide program on Smoking in 2003 (in concert with The
Pharmacy Guild of Australia) and later in 2006; Developed an intensive
counseling program using several different strategies to help quit – called No
Need to Smoke in 2008 (both of the last 2 have been purchased by Terry White
Chemists) As part of these developments, I attempted to use the appropriate
Australian anti smoking bodies, but none had the quality, passion and commitment
of Victoria. From my point of view that was entirely due to... Read More

A key focus in my retail consulting business is the development of Health
Solutions – in terms of merchandising, marketing and customer engagement. As an
ex and very heavy smoker, I was particularly interested in the Quit Smoking
category and how to help pharmacy customers quit.

I did 3 things:

 1. Attended Stavroula’s program as a Quit counselor around 2003;
 2. Developed 2 categories within my FeelGood Guide program on Smoking in 2003
    (in concert with The Pharmacy Guild of Australia) and later in 2006;
 3. Developed an intensive counseling program using several different strategies
    to help quit – called No Need to Smoke in 2008 (both of the last 2 have been
    purchased by Terry White Chemists)

As part of these developments, I attempted to use the appropriate Australian
anti smoking bodies, but none had the quality, passion and commitment of
Victoria. From my point of view that was entirely due to Stavroula – her deep
understanding of the topic; her compassion; her training skill; her desire to
help. When it came to training the pharmacists and their staff in the program, I
totally insisted that they came to one of her courses, or in the case of Mater
Hospital pharmacists in Brisbane, that she took her course to them.

I am delighted to hear that she has now completed and adopted all different
strategies available to assist smokers quit, so anyone who uses Stavroula gets
the whole package.

I have known, liked and respected Stavroula as ‘my first choice’ in this health
category – and undoubtedly she could bring her skills to bear on other
categories as well.

Please feel free to call me on 03 9775 2333.

Hilary Kahn
Managing Director / Frontline Strategies Pty. Ltd


We sincerely thank Stav from Health & Wellbeing Training for coming to our
school in the western suburbs of Melbourne. All students and staff thoroughly
enjoyed having Stav talk with us about the health risks of smoking and
information about tobacco. It was fantastic how Stav spoke of peer group
pressure with the students and brain stormed with them how to say no when
offered cigarettes. What we really loved, was how Stav tapped into the students’
strengths and made them feel empowered and showed them that THEY themselves have
the power to refuse cigarettes. She showed them that they are in control of
their own lives. The prizes were very motivational for the students also. They
were well received. The new and updated information offered about cigarettes
were quite shocking to the students. The highlight was when Stav told us that
there are no longer 4000 poisons in each... Read More

We sincerely thank Stav from Health & Wellbeing Training for coming to our
school in the western suburbs of Melbourne.

All students and staff thoroughly enjoyed having Stav talk with us about the
health risks of smoking and information about tobacco. It was fantastic how Stav
spoke of peer group pressure with the students and brain stormed with them how
to say no when offered cigarettes. What we really loved, was how Stav tapped
into the students’ strengths and made them feel empowered and showed them that
THEY themselves have the power to refuse cigarettes. She showed them that they
are in control of their own lives. The prizes were very motivational for the
students also. They were well received.

The new and updated information offered about cigarettes were quite shocking to
the students. The highlight was when Stav told us that there are no longer 4000
poisons in each cigarette, and this amount had risen a staggering amount.

The videos were engaging and funny and extremely educational. Stav was also very
engaging with the students and her passion shone through clearly, which spread
to all the students.

It was interesting to see that not many students are interested in smoking and
think it’s actually ‘un cool’ to do it. Stav’s information enforced this for
them.

Stav was very motivational, and her warm, friendly and enthusiastic manner was
extremely nice to work with.

We will DEFINITELY have Stav back again for future talks within our school.

Thank you once again Stav.

Giovanna Mercuri
Student Welfare Coordinator / Melton Secondary College


Our staff completed smoking cessation training with Stavroula and as a result,
we have successfully delivered a number of smoking cessation programs to our
clients who have a mental illness. In a number of cases, we have been able to
help clients reduce their smoking with a view to quitting in the future. Some of
our clients have quit successfully and we have helped them maintain their
achievements. We have also been able to adapt our smoking cessation services to
successfully assist people from CALD backgrounds to help them work towards and
achieve a smokefree life. As a training facilitator, Stav is very professional
and personable which is imperative for good learning and understanding. Our
staff found training with Stav to be engaging and supportive with very useful
tools and techniques to be able to confidently deliver sessions independently.
As a result of attending Stav’s training, we have been able... Read More

Our staff completed smoking cessation training with Stavroula and as a result,
we have successfully delivered a number of smoking cessation programs to our
clients who have a mental illness. In a number of cases, we have been able to
help clients reduce their smoking with a view to quitting in the future. Some of
our clients have quit successfully and we have helped them maintain their
achievements.

We have also been able to adapt our smoking cessation services to successfully
assist people from CALD backgrounds to help them work towards and achieve a
smokefree life. As a training facilitator, Stav is very professional and
personable which is imperative for good learning and understanding. Our staff
found training with Stav to be engaging and supportive with very useful tools
and techniques to be able to confidently deliver sessions independently.

As a result of attending Stav’s training, we have been able to go on to
presenting the successes we’ve had with our smoking cessation programs at
conferences. As new staff come on board, we would definitely be looking to use
Stav for future requirements.

Mel Hare
Day Program Co-ordinator / Mental Illness Fellowship






Health & Wellbeing Training Consultants acknowledges the Traditional Custodians
of country throughout Australia and their connections to land, sea and
community. We pay our respect to their Elders past, present and emerging, and
extend that respect to all Aboriginal and Torres Strait Islanders…

Copyright 2016 Think | All Rights Reserved | ABN 45 162 581 553


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