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support.mirah.com Open in urlscan Pro
52.86.238.193  Public Scan

Go To Rescan Add Verdict Report
URL: https://support.mirah.com/
Submission: On August 15 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 5 IPs in 1 countries across 3 domains to perform 10 HTTP transactions. The main IP is 52.86.238.193, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.mirah.com.
TLS certificate: Issued by R10 on August 15th 2024. Valid for: 3 months.
This is the only time support.mirah.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 52.86.238.193 14618 (AMAZON-AES)
2 2600:9000:264... 16509 (AMAZON-02)
2 18.244.20.134 16509 (AMAZON-02)
3 65.9.86.46 16509 (AMAZON-02)
2 13.32.23.227 16509 (AMAZON-02)
10 5
1    52.86.238.193 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-86-238-193.compute-1.amazonaws.com
support.mirah.com
2    2600:9000:2646:5800:b:1881:c0:21 (United States)

ASN16509 (AMAZON-02, US)
d3eto7onm69fcz.cloudfront.net
2    18.244.20.134 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-244-20-134.fra56.r.cloudfront.net
d33v4339jhl8k0.cloudfront.net
3    65.9.86.46 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-86-46.ams1.r.cloudfront.net
beacon-v2.helpscout.net
2    13.32.23.227 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-23-227.fra56.r.cloudfront.net
d3hb14vkzrxvla.cloudfront.net
Domain Requested by
3 beacon-v2.helpscout.net support.mirah.com
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 d33v4339jhl8k0.cloudfront.net support.mirah.com
2 d3eto7onm69fcz.cloudfront.net support.mirah.com
1 support.mirah.com
10 5

This site contains links to these domains. Also see Links.

Domain
www.helpscout.com
Subject Issuer Validity Valid
support.mirah.com
R10		 2024-08-15 -
2024-11-13		 3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01		 2023-10-10 -
2024-09-19		 a year crt.sh
*.helpscout.net
Amazon RSA 2048 M03		 2024-03-18 -
2025-04-15		 a year crt.sh

This page contains 1 frames:

Primary Page: https://support.mirah.com/
Frame ID: 1CE5512EE2AE13B24CA27178AB0B68D8
Requests: 9 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Mirah Knowledge Base

Page Statistics

10
Requests

100 %
HTTPS

20 %
IPv6

3
Domains

5
Subdomains

5
IPs

1
Countries

287 kB
Transfer

355 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

10 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
support.mirah.com/ 		17 KB
4 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.mirah.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.86.238.193 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-86-238-193.compute-1.amazonaws.com
Software
openresty /
Resource Hash
0df42785c397e30277050afa33b02144e790b0e0bee794d8c63daaef618ca419

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Thu, 15 Aug 2024 23:56:57 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1720904626842.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/ 		114 KB
115 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1720904626842.css
Requested by
Host: support.mirah.com
URL: https://support.mirah.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:5800:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.mirah.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 15 Aug 2024 23:02:46 GMT
via
1.1 6ce3814cb60a4c907ac701e60e4c1e5a.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
3251
etag
"9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
117042
x-amz-cf-id
zy8SVxIqpaAlMgNuw1v2oraRUKpdaN5pciIk6zz378UVsmgJH8ufpA==
Mirah_Horizontal-White-Logo.png
d33v4339jhl8k0.cloudfront.net/docs/assets/5e556d1d04286364bc95d6c1/images/6290077a68d51e77944443ae/ 		5 KB
5 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/5e556d1d04286364bc95d6c1/images/6290077a68d51e77944443ae/Mirah_Horizontal-White-Logo.png
Requested by
Host: support.mirah.com
URL: https://support.mirah.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.134 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-134.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b7b9aae0fcbbd78c6153374d39b99fd14c7530c56f78cc3a72d13b3e87f32091

Request headers

Referer
https://support.mirah.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Thu, 15 Aug 2024 23:56:58 GMT
via
1.1 bc6b68f8b4f6e3814b05a3b96cd7b690.cloudfront.net (CloudFront)
last-modified
Thu, 26 May 2022 23:04:27 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
etag
"fa8c4c208b99d0c39840afb50cad1ca1"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
4746
x-amz-cf-id
2dmCjEPPlYwiBN1nh6MDe7N6o-dpWKX7fAXmDxT61YXcx7dobry1fg==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/ 		116 KB
116 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.mirah.com
URL: https://support.mirah.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:5800:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.mirah.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 15 Aug 2024 23:06:57 GMT
via
1.1 6ce3814cb60a4c907ac701e60e4c1e5a.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
3000
etag
"75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
118353
x-amz-cf-id
QP0kllLC-Ly1abgIKlexTZTlmjx090RHaNhCVOqImaPrR1mjR5DiuA==
/
beacon-v2.helpscout.net/ 		372 B
860 B 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: support.mirah.com
URL: https://support.mirah.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.86.46 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-86-46.ams1.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b3aa0a2be221ed4bd4261bca01e693e01671799f1564331820802da24d8abd67
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.mirah.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Thu, 15 Aug 2024 23:56:28 GMT
content-encoding
gzip
via
1.1 609487f3e9c1fd7ddcc7b01d9818bfec.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
AMS1-C1
age
33
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
285
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Wed, 14 Aug 2024 23:09:02 GMT
server
AmazonS3
etag
"cc8868e9d6b32b7134baca01938a16bd"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
x-amz-cf-id
KdzQH2RsNjO2Xk-Ddmp-TJq-4hbVpHH8CjWHXQWgcV9-Wd-UMecAEA==
Mirah-icon-circle-500px-(1).png
d33v4339jhl8k0.cloudfront.net/docs/assets/5e556d1d04286364bc95d6c1/images/629006838bf21a2e2b6d7f18/ 		833 B
1 KB 		Other
General
Check archive.org
Download Go to
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/5e556d1d04286364bc95d6c1/images/629006838bf21a2e2b6d7f18/Mirah-icon-circle-500px-(1).png
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.134 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-134.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a3f366f96a6128cf041e94936f0ec4f964042239537bfaf3ba6e7c8e0fa9986d

Request headers

Referer
https://support.mirah.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Thu, 15 Aug 2024 23:56:59 GMT
via
1.1 bc6b68f8b4f6e3814b05a3b96cd7b690.cloudfront.net (CloudFront)
last-modified
Thu, 26 May 2022 23:00:20 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
etag
"01ea4a1e54512903a63b08e0cea700bc"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
833
x-amz-cf-id
rxBTSx5mfnkaoXrJsfbIjptZ8jgt5SjmPECXfeDXfYNe371XBlKFAQ==
vendor.5fe8f3bc.js
beacon-v2.helpscout.net/static/js/ 		62 KB
23 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.86.46 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-86-46.ams1.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c615d03cee52e9673053fd8588d0e124a318245eb3e831e8f3a9204c6d3c99f2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.mirah.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Thu, 15 Aug 2024 23:47:51 GMT
content-encoding
gzip
via
1.1 609487f3e9c1fd7ddcc7b01d9818bfec.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
AMS1-C1
age
546
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
22572
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 05 Aug 2024 08:38:29 GMT
server
AmazonS3
etag
"a3d10a46a82feffc1fa974df28b56f57"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
z2suNMZRhAUe8h9hJI2qPquqFa-PfkjtPaN8P1e8xYox-MxQUmt0LA==
main.b821c34c.js
beacon-v2.helpscout.net/static/js/ 		31 KB
13 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/static/js/main.b821c34c.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.86.46 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-86-46.ams1.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c175270f721e38a17ccccfff42901ef89f45e14c3d406bc5e0ea7e50e4d0fc62
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.mirah.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Thu, 15 Aug 2024 23:47:51 GMT
content-encoding
gzip
via
1.1 609487f3e9c1fd7ddcc7b01d9818bfec.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
AMS1-C1
age
547
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12423
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Wed, 14 Aug 2024 23:09:03 GMT
server
AmazonS3
etag
"ec530aa4fa8340916aebbc769cc88894"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
8Bht4xWd98uP6lj-oLq86ZiA4ujK3jzYFG0XWSG2GlClDKTYSUinVg==
2953f495-9db5-4d2e-a0c1-a1f25ec6cc6f
d3hb14vkzrxvla.cloudfront.net/v1/ 		9 KB
9 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/2953f495-9db5-4d2e-a0c1-a1f25ec6cc6f
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.227 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-227.fra56.r.cloudfront.net
Software
/
Resource Hash
3583d336bd3f804061ac14acf6f45d37ad3115855f8e196bb240494fcd8df610
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
784914d3-99d7-40d8-85ca-6f90f53c1314
Helpscout-Release
2.2.212
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
14220609-626f-4ccb-9f6d-7ecf2c1e3e30
Referer
https://support.mirah.com/
Beacon-Device-Instance-ID
2adfd1b7-6989-4596-a288-e503b6ff1067
Helpscout-Origin
Beacon-Embed

Response headers

date
Thu, 15 Aug 2024 23:56:58 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 cb1bcb02f5d0667fafd0890701965f18.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-conversations-hour
10
vary
Origin,Access-Control-Request-Method
x-ratelimit-remaining-attachments-hour
10
access-control-allow-origin
https://support.mirah.com
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
content-type
application/json
x-ratelimit-limit-ai-ask-hour
25
x-amz-cf-id
cvoOb8FtsNR00vGEx2WOfk0_ekp7PkynmHYK11G6PPF6ojn_Yv0MrA==
x-ratelimit-limit-chat-tokens-hour
25
2953f495-9db5-4d2e-a0c1-a1f25ec6cc6f
d3hb14vkzrxvla.cloudfront.net/v1/ 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/2953f495-9db5-4d2e-a0c1-a1f25ec6cc6f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.227 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-227.fra56.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,beacon-device-instance-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://support.mirah.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, beacon-device-instance-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://support.mirah.com
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, TRACE, PATCH
content-length
0
date
Thu, 15 Aug 2024 23:56:58 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 cb1bcb02f5d0667fafd0890701965f18.cloudfront.net (CloudFront)
x-amz-cf-id
XjHhuAnVMngkzM8lkLRBK1ec47o1PNRGc-AuYzvJ_ht0qJIlhCU8Qw==
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-limit-ai-ask-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

Verdicts & Comments Add Verdict or Comment

12 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 function| Beacon function| css_browser_selector string| url function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery string| c function| initArticleRatings function| initDocsWebSearch object| beaconJsonp

1 Cookies

Domain/Path Name / Value
support.mirah.com/ Name: PLAY_SESSION
Value: "f5da65f832695556b6fcb560dcac5cf20169717f-siteId=5e556d1d04286364bc95d6c2&hs.session.id=Y7wSdXLvx7CubGmnxO7wFTvxGsD6ROxP4px1p1OrxNBd9GW828aHKi8OeK3G0Y5Z&hs.session.exp=1723852617152"