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Text Content

VITAL ADVANCES PRECISION PATIENT EDUCATION WITH THE INTRODUCTION OF THE
INDUSTRY’S FIRST AI-POWERED VIDEO EDUCATION FEATURE

Feature is Live Today in Seven Hospitals, With Thousands of Patients Already
Benefiting From a More Precise and Personalized Education Experience

June 27, 2023 10:00 AM Eastern Daylight Time

CLAYMONT, Del.--(BUSINESS WIRE)--Vital, a leading artificial intelligence
(AI)-driven digital health company, announced today that it has introduced the
industry’s first AI-Powered Video Education feature, designed to auto-prescribe
precise education to patients in the emergency department (ED) and inpatient
settings. Building on the company’s successful relationships with over 100
hospitals and 31 health systems, the tool is now available to all existing Vital
ERAdvisor and CareAdvisor customers, as well as to new health system partners.
Seven hospitals already use the feature to deliver personalized education
resources to thousands of patients.

> “With the launch of Vital’s AI-Powered Video Education feature, we are
> empowering clinical teams through next-generation patient engagement tools
> designed not only to elevate a patient’s understanding of their health but
> also to eliminate resource-intensive tasks that can contribute to clinician
> burnout and distract from the actual delivery of care.”
> 
> Tweet this

Patient education is an imperative component of any ED visit or inpatient stay.
Until now, most hospitals and health systems have relied solely on care teams to
provide verbal or paper-based education on-site to dozens or even hundreds of
patients per day. With Vital’s new AI-Powered Video Education feature, patients
can now automatically receive educational videos curated to their specific
condition or medical procedure which adapt to real-time changes in their care
throughout their stay. Unlike other solutions, Vital’s technology leverages
highly sophisticated algorithms to auto-prescribe the most relevant and
comprehensive content for each patient, including prioritizing the educational
resources based on urgency and their ability to improve health outcomes. To do
so, the feature uses AI to read free-form doctors’ and nurses’ notes, along with
more structured orders and procedural codes.

“With the introduction of our AI-Powered Video Education feature, we are
tackling some of health care’s most pressing patient engagement challenges
head-on,” said Aaron Patzer, co-founder and CEO at Vital. “It’s well known that
patient education increases adherence to care plans resulting in fewer
readmissions. However, education delivery methods historically have been
variable and inconsistent at best. With this new offering, patients and
caregivers receive a personalized prescription of highly relevant video-based
education content automatically, akin to how YouTube or Spotify delivers
user-tailored content. This gives nurses and other clinicians critical time back
in their day to practice at the top of their license.”

Purpose-Built to Revolutionize the Hospital Experience for Patients, Caregivers,
and Providers

Today, Vital’s AI-Powered Video Education tool features an extensive library of
more than 2,000 educational videos covering all the major medical specialties
describing patient conditions and procedures. Using data from the hospital’s
electronic health records (EHR) system, selections from this library are
delivered to each patient based on their unique needs. Patients can now receive
educational resources that auto-adapt to their particular condition(s) or
medical procedure(s) straight to their smart device, thereby reducing the
barriers found in many patient portals. The format is both video and text-based
so that patients can engage with the content in the way that suits their
learning needs best. By sending video content straight to a patient’s phone by
text invite with no download required, nurses save time manually prescribing
video content, providing direct education, or directing patients to a patient
portal.

“Health care staffing shortages remain a critical issue for hospitals and health
systems and can substantially impact both patient experience and health
outcomes,” said Stephanie Frisch, Ph.D., MSN, RN, CEN, Director of Nursing at
Vital. “With the launch of Vital’s AI-Powered Video Education feature, we are
empowering clinical teams through next-generation patient engagement tools
designed not only to elevate a patient’s understanding of their health but also
to eliminate resource-intensive tasks that can contribute to clinician burnout
and distract from the actual delivery of care.”

About Vital

Vital is a modern software for hospitals that makes it easier to communicate
with and engage patients in their care. Using artificial intelligence (AI) and
natural language processing (NLP), Vital educates and empowers patients during
their emergency department and inpatient visit. Patients can better understand
progress towards discharge, request service and comfort items, set goals, view
labs, share health status with family, and more. Vital solutions are designed to
be easy to use and consumer-focused – all accessible via a patient's mobile
phone and available with no download or password required. Vital improves
patient satisfaction, keeps patients in-network, and generates additional
revenue for health systems.

Founded by Mint.com creator Aaron Patzer (@apatzer) and Emergency Physician Dr.
Justin Schrager, Vital is HIPAA-compliant and a cloud-based software that sits
on top of any existing electronic health record system (EHR): Epic, Cerner,
Meditech, and more. For more information, please visit vitaler.com or follow us
on Twitter (@Vital_EHR) and LinkedIn.


CONTACTS

Media Contact
Jessy Green
SVM PR
vital@svmpr.com


VITAL




MORE NEWS

 * July 12, 2023
   Vital Surpasses 1,000,000 Users with AI-Powered Care Experience Technology
 * March 23, 2023
   Vital Secures $24.7 Million in Series B Funding to Advance Its Artificial
   Intelligence-Driven Software for Patients, Hospitals and Health Systems


CONTACTS

Media Contact
Jessy Green
SVM PR
vital@svmpr.com




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