www.pissedconsumer.com
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5.79.91.241
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URL:
https://www.pissedconsumer.com/business-solutions.html?utm_source=ICICI
Submission: On December 02 via api from IN — Scanned from NL
Submission: On December 02 via api from IN — Scanned from NL
Form analysis 1 forms found in the DOM
POST /business-solutions.html?utm_source=ICICI
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</form>Text Content
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Consumer Reviews
PISSEDCONSUMER REVIEW MANAGEMENT
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reputation. Choose a plan now and boost your success!
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$49.99 / month
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* Additional users
* Contact information of reviewers
* Real-time review alerts
* Multiple brands support
* Monitoring dashboard
* Weekly review report
* Review verification
* Business verification badge
* Access to API
* Customized Google appearance
* Weighted rating calculation
* Showcase customer dedication
* Discount on marketing services
* Move content from PissedConsumer
* Positive review collection form
* Hidden star rating
* Reduce anonymous reviews
* Testimonials
* Custom ads integration
* Business process consultation
* Other custom features
BRONZE PLAN
$49.99 / month
Free Trial
* Users
up to 5
* Additional users
$15 per user/month
* Contact information of reviewers
* Real-time review alerts
* Multiple brands support
* Monitoring dashboard
* Weekly review report
* Review verification
* Business verification badge
* Access to API
* Customized Google appearance
* Weighted rating calculation
* Showcase customer dedication
* Discount on marketing services
* Move content from PissedConsumer
* Positive review collection form
* Hidden star rating
* Reduce anonymous reviews
* Testimonials
* Custom ads integration
* Business process consultation
* Other custom features
SILVER PLAN
$499.99 / month
Free Trial
* Users
up to 5
* Additional users
$15 per user/month
* Contact information of reviewers
* Real-time review alerts
* Multiple brands support
* Monitoring dashboard
* Weekly review report
* Review verification
* Business verification badge
* Access to API
* Customized Google appearance
* Weighted rating calculation
* Showcase customer dedication
* Discount on marketing services
* Move content from PissedConsumer
* Positive review collection form
* Hidden star rating
* Reduce anonymous reviews
* Testimonials
* Custom ads integration
* Business process consultation
* Other custom features
GOLD PLAN
Custom
Request a demo
* Users
Unlimited
* Additional users
No per user charge
* Contact information of reviewers
* Real-time review alerts
* Multiple brands support
* Monitoring dashboard
* Weekly review report
* Review verification
* Business verification badge
* Access to API
* Customized Google appearance
* Weighted rating calculation
* Showcase customer dedication
* Discount on marketing services
* Move content from PissedConsumer
* Positive review collection form
* Hidden star rating
* Reduce anonymous reviews
* Testimonials
* Custom ads integration
* Business process consultation
* Other custom features
* Extra fees apply
81%
Consumers say that negative reviews impact their purchase decisions
84%
Consumers read online reviews before shopping
WHY IS IT IMPORTANT TO WORK WITH REVIEWS?
Based on one of PissedConsumer surveys, online reviews have a huge impact on
consumers’ purchasing decisions. Thus, businesses must effectively manage
customer feedback to maintain a positive reputation and to foster buyers’ trust.
Download report
WHY CHOOSE US
* AUTHENTICITY
You can ensure that content mentioning your brand is relevant, truthful and
captures attention of your potential customers.
* NEUTRAL CUSTOM DOMAIN
You can enhance your business performance relying on customer insights while
revealing key issues that affect your customers’ satisfaction.
* CONTACT INFORMATION OF REVIEWERS
You can convert competitors' weaknesses into opportunities for your brand.
Our audit will help you stand out from the rest and establish a unique
identity in the industry.
* GUIDANCE
Our audit provides valuable data-driven insights that allow you to optimize
marketing and sales strategies, which leads to improved business
effectiveness and higher ROI.
17+ years
of industry experience
500+ companies
we have helped
150+ Industries
we specialize in
WHAT OUR CLIENTS ARE SAYING?
Previous
Things are going well with the free plan. I have been responding to reviews and
facilitating resolutions.
Guardian Protection Services
Nathan, Marketing Reputation Specialist
Think we are in good shape. Thank you for the partnership!
Frontier Communications
Mark Bell, Director of Social Media Care
We are satisfied with our free subscription at this time, although it is good to
know that we have customer support such as yourself should the need arise.
Grasshopper Mower
Michael Simmon, Communications Specilaist
I find customer service very well informed on the subject matter
BLOOD and STOOL
Nche Forcob
Thanks so much, you’re the best.
QBE North America
Matthew Braswell, Compliance Officer
They've been very helpful and responsive. Things have been great. They've had
answers to all my questions to date. I'm satisfied. Keep doing what you're
doing. Thank you!
Vivint
Ian Bell
Great attitude and very helpful when questions come up. Excellent professional
knowledge for resolving customer issues and customer communication. We are
generally satisfied on how complaints are solved, except for the issue of
anonymous complaints. We mentioned it last month, that when someone posts an
anonymous review, and then they are asked to make a PissedConsumer account, they
have no incentive to do so – they’ve already vented by posting their complaint.
If they believe they have submitted a new bath fitter complaint, and then we
remove it later because it’s anonymous, that customer could become more angry
than before. We would much prefer to ask consumers to make an account with
PissedConsumer if they attempt to post an anonymous complaint to Bath Fitter.
Bath Fitter
Christopher Fay
…We’ve been with you guys for so long. Overall, we are happy with our
partnership.
Drivetime
Christopher Piper
We chose the package we have based on the priority of helping customers resolve
their issues, while also identifying the challenges from an online reputation
standpoint when potential customers could be researching our company on various
search engines. I would say that we are satisfied with the services that we
receive in our current package, and that we use most of the features available…
We do like that we can add testimonials to our page, advertisements, and that
our rebuttals mask the original review…
Intoxalock
Skyler Roder
We choose the free package to be able to respond to our customers’ needs. Good -
easy to respond, word counter and spell check are great. We do appreciate the
free account. Bad - our responses look hidden – they should be right after the
post. Cannot flag posts for being false or a fraudulent.
Bike Bandit
Mike Ward, Customer Support Manager
We have the Free subscription. We chose it because we’ve just started a Voice of
the Customer program and are trying to figure out what is out there. Your site
came up in Google searches on ACE Cash Review (or some derivative thereof). We’d
like to be able to privately engage with the customer and see if we can solve
their issue. It would be nice for our ‘canned’ response to be public but then if
the customer comments again or chooses to engage via your platform instead of
with us directly it would be nice for those comments to be private.
Ace Cash Express
DeeAnn F
Your customer service is extremely skillful and professional, no complaints and
we appreciate the service! The Emails that we receive alerting us that we have
received a complaint against our company. This allows us to stay alert and aware
of what are consumers are saying and consistent updates concerning how we can
give the customers more of what their expressed needs are.
Beachbody
Beachbody Team
I find customer service very well informed on the subject matter
Jodyshop Shopping
Jodyshop Team
I am grateful for web sites like yours. I think it’s very important for the
consumer. I just want to make sure that accurate information is passed on.
The Wig Company
Eadie Kelly, Director of Merchandising, Product Development and Strategy
We are not subscribers, so my expectations for interactiion with your group were
pretty low. However, the person with whom I worked blew it out of the park. Lena
L. ... was quick to respond, amiable, informative and concise. I wish all
customer care reps were as talented and easy to work with as Lena. You've got a
great one there.
LexisNexis
Jennifer Richman
Yanina (our representative) has been very responsive to any questions that arise
in our short time with you. She sent a reminder that this questionnaire went out
last week. Sorry that I did not see it until she sent the reminder.
Hibu
John Rye
My name is Jane, I am a customer support manager with Nuwber, Inc. Thank you for
the guidelines, they are really useful. We are serious about our reputation
management and we are interested in enhancing communication with our customers
using your website.
Nuwber
Jane Karpovich, Head of Customer Support
For now I believe we are all set and it is working exactly as we need it to
Keystone RV
Alisha Howton, Customer Support Manager
We are by now happy with the current subscription we have signed up.
Travel2Be
Travel2be Team
Hi Darina – everything is going well! Thank you for checking in. So much easier
now that we can respond as Waste Management.
Waste Management
Rosanne Pontes, Area Manager, Customer Experience
So far we are getting a lot of use out of our free plan and helping customers
out.
Innovel Solutions
Jennifer Engelbrecht, Social Media Manager
Everything is great so far. Decided to create an account for customers that use
your site who leave reviews. So far so good!
Wash Multifamily Laundry Systems
Adrian Gomez, Marketing Specialist
I appreciate your help getting me an updated password. Today I successfully
logged in and was able to respond to a comment!
Western Schools
Jennifer MacLean, Director of eCommerce Marketing
So far we haven't had a large volume of complaints, but we did get a couple and
were able to reply to the consumers right away, which is something that we
really care about.
DealDash
Adrian Diaz Arteche, Community & Content Manager
Everything is working wonderfully and with out an issues. The tools we are using
fits all our needs currently.
Micro Center
Kelly Phaunef, Customer Relations Representative
We're quite happy with the functionality of our current page. The current
subscription is satisfactory.
Indian Gifts Portal
Karishma Manglani -Vij, Sr. Manager - Social Media & Quality Excellence
Things are going well with the free plan. I have been responding to reviews and
facilitating resolutions.
Guardian Protection Services
Nathan, Marketing Reputation Specialist
Think we are in good shape. Thank you for the partnership!
Frontier Communications
Mark Bell, Director of Social Media Care
We are satisfied with our free subscription at this time, although it is good to
know that we have customer support such as yourself should the need arise.
Grasshopper Mower
Michael Simmon, Communications Specilaist
I find customer service very well informed on the subject matter
BLOOD and STOOL
Nche Forcob
Thanks so much, you’re the best.
QBE North America
Matthew Braswell, Compliance Officer
They've been very helpful and responsive. Things have been great. They've had
answers to all my questions to date. I'm satisfied. Keep doing what you're
doing. Thank you!
Vivint
Ian Bell
Great attitude and very helpful when questions come up. Excellent professional
knowledge for resolving customer issues and customer communication. We are
generally satisfied on how complaints are solved, except for the issue of
anonymous complaints. We mentioned it last month, that when someone posts an
anonymous review, and then they are asked to make a PissedConsumer account, they
have no incentive to do so – they’ve already vented by posting their complaint.
If they believe they have submitted a new bath fitter complaint, and then we
remove it later because it’s anonymous, that customer could become more angry
than before. We would much prefer to ask consumers to make an account with
PissedConsumer if they attempt to post an anonymous complaint to Bath Fitter.
Bath Fitter
Christopher Fay
…We’ve been with you guys for so long. Overall, we are happy with our
partnership.
Drivetime
Christopher Piper
We chose the package we have based on the priority of helping customers resolve
their issues, while also identifying the challenges from an online reputation
standpoint when potential customers could be researching our company on various
search engines. I would say that we are satisfied with the services that we
receive in our current package, and that we use most of the features available…
We do like that we can add testimonials to our page, advertisements, and that
our rebuttals mask the original review…
Intoxalock
Skyler Roder
We choose the free package to be able to respond to our customers’ needs. Good -
easy to respond, word counter and spell check are great. We do appreciate the
free account. Bad - our responses look hidden – they should be right after the
post. Cannot flag posts for being false or a fraudulent.
Bike Bandit
Mike Ward, Customer Support Manager
We have the Free subscription. We chose it because we’ve just started a Voice of
the Customer program and are trying to figure out what is out there. Your site
came up in Google searches on ACE Cash Review (or some derivative thereof). We’d
like to be able to privately engage with the customer and see if we can solve
their issue. It would be nice for our ‘canned’ response to be public but then if
the customer comments again or chooses to engage via your platform instead of
with us directly it would be nice for those comments to be private.
Ace Cash Express
DeeAnn F
Your customer service is extremely skillful and professional, no complaints and
we appreciate the service! The Emails that we receive alerting us that we have
received a complaint against our company. This allows us to stay alert and aware
of what are consumers are saying and consistent updates concerning how we can
give the customers more of what their expressed needs are.
Beachbody
Beachbody Team
I find customer service very well informed on the subject matter
Jodyshop Shopping
Jodyshop Team
I am grateful for web sites like yours. I think it’s very important for the
consumer. I just want to make sure that accurate information is passed on.
The Wig Company
Eadie Kelly, Director of Merchandising, Product Development and Strategy
We are not subscribers, so my expectations for interactiion with your group were
pretty low. However, the person with whom I worked blew it out of the park. Lena
L. ... was quick to respond, amiable, informative and concise. I wish all
customer care reps were as talented and easy to work with as Lena. You've got a
great one there.
LexisNexis
Jennifer Richman
Yanina (our representative) has been very responsive to any questions that arise
in our short time with you. She sent a reminder that this questionnaire went out
last week. Sorry that I did not see it until she sent the reminder.
Hibu
John Rye
My name is Jane, I am a customer support manager with Nuwber, Inc. Thank you for
the guidelines, they are really useful. We are serious about our reputation
management and we are interested in enhancing communication with our customers
using your website.
Nuwber
Jane Karpovich, Head of Customer Support
For now I believe we are all set and it is working exactly as we need it to
Keystone RV
Alisha Howton, Customer Support Manager
We are by now happy with the current subscription we have signed up.
Travel2Be
Travel2be Team
Hi Darina – everything is going well! Thank you for checking in. So much easier
now that we can respond as Waste Management.
Waste Management
Rosanne Pontes, Area Manager, Customer Experience
So far we are getting a lot of use out of our free plan and helping customers
out.
Innovel Solutions
Jennifer Engelbrecht, Social Media Manager
Everything is great so far. Decided to create an account for customers that use
your site who leave reviews. So far so good!
Wash Multifamily Laundry Systems
Adrian Gomez, Marketing Specialist
I appreciate your help getting me an updated password. Today I successfully
logged in and was able to respond to a comment!
Western Schools
Jennifer MacLean, Director of eCommerce Marketing
So far we haven't had a large volume of complaints, but we did get a couple and
were able to reply to the consumers right away, which is something that we
really care about.
DealDash
Adrian Diaz Arteche, Community & Content Manager
Everything is working wonderfully and with out an issues. The tools we are using
fits all our needs currently.
Micro Center
Kelly Phaunef, Customer Relations Representative
We're quite happy with the functionality of our current page. The current
subscription is satisfactory.
Indian Gifts Portal
Karishma Manglani -Vij, Sr. Manager - Social Media & Quality Excellence
Things are going well with the free plan. I have been responding to reviews and
facilitating resolutions.
Guardian Protection Services
Nathan, Marketing Reputation Specialist
Think we are in good shape. Thank you for the partnership!
Frontier Communications
Mark Bell, Director of Social Media Care
We are satisfied with our free subscription at this time, although it is good to
know that we have customer support such as yourself should the need arise.
Grasshopper Mower
Michael Simmon, Communications Specilaist
Next
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complaints on PissedConsumer.com
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HOW A GARDENING BUSINESS DECREASED CUSTOMERS COMPLAINTS BY 47% IN JUST TWO
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