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State of the Agent Report 2024: GenAI’s Rise in the Contact Center – See the
full report

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   USE CASES
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   Discover and reinforce behaviors that accelerate revenue growth
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   CRESTA NAMED A LEADER IN THE FORRESTER WAVE™: REAL-TIME REVENUE EXECUTION
   PLATFORMS, Q2 2024
   
   GET THE REPORT


Request a demo
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 * Webinars


FROM INSIGHTS INTO ACTION

Upcoming - October 22nd, 2024, 11:00am PT/2:00pm ET

What if the key to transforming your contact center lies buried beneath an
ever-expanding mountain of data, waiting for the perfect moment to be unearthed?
It’s like searching for a needle in a haystack—except the haystack keeps
growing!

Imagine, however, having the ability to cut through the noise and identify the
insights that truly matter—empowering your team to make informed decisions in
real time.

In our upcoming webinar, join Odhran Reidy and Michael Bettencourt as they
unveil how Cresta Insights and Opera can help you navigate this exact situation.
They will demonstrate how to turn overwhelming data into actionable insights
that drive immediate impact in your contact center.

 * A concise overview of Cresta Insights and Opera.
 * Insights into how various industries are harnessing Cresta to uncover
   valuable information and how they’re actioning on it.
 * A live demonstration showcasing the product in action.

Don’t miss this opportunity to discover how to unlock the hidden potential of
your data and elevate your contact center.
 

PRESENTED BY

 * ODHRAN REIDY
   
   Senior Product Marketing Manager

 * MICHAEL BETTENCOURT
   
   Principal Solutions Engineer

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540 Bryant Street, Suite 200
Palo Alto, California 94301



Karl-Liebknecht-Str. 29A
10178 Berlin, Germany

100 King Street West
1 First Canadian Place, Suite 6200
Toronto ON M5X 1E8

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