www.healthnet.com Open in urlscan Pro
23.38.98.107  Public Scan

Form analysis
2 forms found in the DOM

<form class="de-aloirt">
  <label class="sr-only" for="search-box-top">Enter keyword for site search.</label>
  <input type="text" name="q" class="search-form-input col-md-6 col-sm-8" id="search-box-top" placeholder="Enter Keyword">
  <button type="submit" class="search-form-button">Search</button>
</form>

<form id="de-aloirt2">
  <label class="hidden-label" for="global-search">search</label>
  <input type="text" name="q" class="mobile-search-term global-search no-outline" id="global-search" placeholder="search">
  <input type="hidden" name="searchPath" value="/content">
  <span class="input-group-btn">
    <button class="btn mobile-search-go" type="button">Go!</button>
  </span>
</form>

Text Content

Skip to Main Content

Healthnet.com uses cookies. By continuing to use our site, you agree to our
Privacy Policy and Terms of Use.

OK


 * Find a Provider
   
 * Contact Us
   

Enter keyword for site search. Search
Contrast On Off
a a a
language
 * English
 * Español
 * العربية (Arabic)
 * հայերեն (Armenian)
 * 中文 (Chinese)
 * हिंदी (Hindi)
 * Hmoob (Hmong)
 * 日本語 (Japanese)
 * ជំនួយផ្នែកភាសា (Khmer)
 * 한국어 (Korean)
 * ພາສາລາວ (Lao)
 * فارسی (Farsi)
 * ਪੰਜਾਬੀ (Punjabi)
 * Русский язык (Russian)
 * Tulong sa Wika (Tagalog)
 * ไทย (Thai)
 * Tiếng Việt (Vietnamese)

 * Members show Members submenu
   * Log In
   * Pharmacy
   * Support
 * Employers
 * Providers
 * Brokers

language
 * English
 * Español
 * العربية (Arabic)
 * հայերեն (Armenian)
 * 中文 (Chinese)
 * हिंदी (Hindi)
 * Hmoob (Hmong)
 * 日本語 (Japanese)
 * ជំនួយផ្នែកភាសា (Khmer)
 * 한국어 (Korean)
 * ພາສາລາວ (Lao)
 * فارسی (Farsi)
 * ਪੰਜਾਬੀ (Punjabi)
 * Русский язык (Russian)
 * Tulong sa Wika (Tagalog)
 * ไทย (Thai)
 * Tiếng Việt (Vietnamese)

search Go!
 * COVID-19 Resource Center
 * Find a Provider
 * Members
   * Log In
   * Pharmacy
   * Support
   * Take Charge of your Health
 * Employers
   * Pharmacy
   * Support
 * Providers
   * Claims
 * Brokers
 * Find a Plan
   * Medi-Cal
   * Medicare
   * Individual and Family Plans
   * Small Business
   * Large Employers
 * Why Choose Health Net?
 * Oregon/Washington Residents
 * Enroll Now
 * Health & Wellness
 * Health Net in the Community


 * COVID-19 Resource Center
 * Find a Provider
 * Find a Plan
   * Medi-Cal
   * Medicare
   * Individual and Family Plans
   * Small Business
   * Large Employers
 * Why Choose Health Net?
 * Oregon/Washington Residents
 * Enroll Now
 * Health & Wellness
 * Health Net in the Community


NONDISCRIMINATION NOTICE

In addition to the State of California nondiscrimination requirements (as
described in benefit coverage documents), Health Net of California, Inc. and
Health Net Life Insurance Company (Health Net) comply with applicable federal
civil rights laws and do not discriminate, exclude people or treat them
differently on the basis of race, color, national origin, ancestry, religion,
marital status, gender, gender identity, gender affirming care, sexual
orientation, age, disability, or sex.

 * Health Net's Nondiscrimination Notice – English (PDF)

Health Net:

 * Provides free aids and services to people with disabilities to communicate
   effectively with us, such as qualified sign language
 * interpreters and written information in other formats (large print,
   accessible electronic formats, other formats).
 * Provides free language services to people whose primary language is not
   English, such as qualified interpreters and
 * information written in other languages.

If you need these services, contact Health Net's Customer Contact Center at:

 * Individual & Family Plan (IFP) Members On Exchange/Covered California
   1-888-926-4988 (TTY: 711)
 * Individual & Family Plan (IFP) Members Off Exchange 1-800-839-2172 (TTY: 711)
 * Individual & Family Plan (IFP) Applicants 1-877-609-8711 (TTY: 711)
 * Group Plans through Health Net 1-800-522-0088 (TTY: 711)

If you believe that Health Net has failed to provide these services or
discriminated in another way based on one of the characteristics listed above,
you can file a grievance by calling Health Net's Customer Contact Center at the
number above and telling them you need help filing a grievance. Health Net's
Customer Contact Center is available to help you file a grievance. You can also
file a grievance by mail, fax or email at:

Mail:
Health Net of California, Inc./Health Net Life Insurance Company Appeals &
Grievances
PO Box 10348
Van Nuys, CA 91410-0348

Fax: 1-877-831-6019

Email:
Member.Discrimination.Complaints@healthnet.com (Members) or
Non-Member.Discrimination.Complaints@healthnet.com (Applicants)

For HMO, HSP, PPO, EOA, and POS plans offered through Health Net of California,
Inc.: If your health problem is urgent, if you already filed a complaint with
Health Net of California, Inc. and are not satisfied with the decision or it has
been more than 30 days since you filed a complaint with Health Net of
California, Inc., you may submit an Independent Medical Review/Complaint Form
with the Department of Managed Health Care (DMHC). You may submit a complaint
form by calling the DMHC Help Desk at 1-888-466-2219 (TDD: 1-877-688-9891) or
online at www.dmhc.ca.gov/FileaComplaint.

For EPO and PPO plans underwritten by Health Net Life Insurance Company: You may
submit a complaint by calling the California Department of Insurance at
1-800-927-4357 or online at
https://www.insurance.ca.gov/01-consumers/101-help/index.cfm.

If you believe you have been discriminated against because of race, color,
national origin, age, disability, or sex, you can also file a civil rights
complaint with the U.S. Department of Health and Human Services, Office for
Civil Rights (OCR), electronically through the OCR Complaint Portal, at
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S.
Department of Health and Human Services, 200 Independence Avenue SW, Room 509F,
HHH Building, Washington, DC 20201, 1-800-368-1019 (TDD: 1-800-537-7697).

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

 * COVID-19 Resource Center
 * Find a Provider
 * Find a Plan
   * Medi-Cal
   * Medicare
   * Individual and Family Plans
   * Small Business
   * Large Employers
 * Why Choose Health Net?
 * Oregon/Washington Residents
 * Enroll Now
 * Health & Wellness
 * Health Net in the Community

Last Updated: 10/31/2022
Health Net in the Community
News Center
Legal Notices
Careers
About Us
Contact Us
MHN.com
Bridging The Divide

GRIEVANCE FORM
California Correctional Health Care Services (CCHCS)
Help Fight Waste, Fraud & Abuse
Benefits During a Disaster
Using HealthNet.com
Important Tax Info - Form 1095-B
Nondiscrimination Notice
Medi-Cal Nondiscrimination Notice
Transparency in Coverage





You will need Adobe Reader to open PDFs on this site. Download the free version
of Adobe Reader.


You will need Adobe Reader to open PDFs on this site. Download the free version
of Adobe Reader.






Choosing Who Can See My Confidential Medical Information

© Copyright 2023 Health Net of California, Inc., Health Net Life Insurance
Company, and Health Net Community Solutions, Inc. (Health Net) are subsidiaries
of Health Net, LLC. and Centene Corporation. Health Net is contracted with
Medicare for HMO, HMO SNP and PPO plans, and with some state Medicaid programs.
Enrollment in Health Net depends on contract renewal. Health Net is a registered
service mark of Health Net, LLC.




Feedback