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Menu
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   * 2024 Open Enrollment
   * Do I Qualify
   * How Do I Apply
   * Application Forms
 * Members
   * Member Portal
   * Claim Forms
 * Insurance Agents
 * Providers
 * About
   * ACHIA Board Members
   * Annual Reports
   * Financial Reports
 * Benefits
   * Policies and Benefit Information
   * Premiums
   * Summary of Coverage
 * Contact

 * Get Coverage
   * 2024 Open Enrollment
   * Do I Qualify
   * How Do I Apply
   * Application Forms
 * Members
   * Member Portal
   * Claim Forms
 * Insurance Agents
 * Providers
 * About
   * ACHIA Board Members
   * Annual Reports
   * Financial Reports
 * Benefits
   * Policies and Benefit Information
   * Premiums
   * Summary of Coverage
 * Contact

Menu
 * Get Coverage
   * 2024 Open Enrollment
   * Do I Qualify
   * How Do I Apply
   * Application Forms
 * Members
   * Member Portal
   * Claim Forms
 * Insurance Agents
 * Providers
 * About
   * ACHIA Board Members
   * Annual Reports
   * Financial Reports
 * Benefits
   * Policies and Benefit Information
   * Premiums
   * Summary of Coverage
 * Contact


HEALTH INSURANCE FOR ALASKANS


ACHIA PROVIDES HEALTH INSURANCE TO ALASKA RESIDENTS WHO HAVE BEEN DENIED
COVERAGE.

IMPORTANT NOTICE


NEW ACHIA CUSTOMER SERVICE NUMBER: 1-888-277-9133

Dear ACHIA Enrollee,

As you may already be aware, ACHIA is experiencing a temporary disruption in its
administrative services due to the sudden closure of our prior administrator.
Your ACHIA insurance coverage (benefits) remains in place. We are working with a
new administrative services partner and are pleased to announce a new Customer
Service telephone number.

New ACHIA customer service number: 1-888-277-9133. This dedicated line is here
to help you with any questions or concerns related to your health insurance. Our
new Customer Service team is ready to assist you during regular business hours
Monday – Friday 8 AM to 4 PM. Please update your records with this new number.
We will be issuing new ID cards soon.

NO PREMIUM PAYMENT DUE FOR SEPTEMBER 2024:  ACHIA sends your monthly ACHIA
premium payment invoices to you. Recently, you may have experienced a delay in
receiving those invoices. You may also have encountered difficulties if you use
automated bank withdrawals to pay your ACHIA premium. Both of those processes
will be back to normal soon. For September 2024, your premium payment is waived.
You will not receive an invoice for September, and you will not owe a premium
payment for September. Your ACHIA insurance coverage stays in place without
interruption.

OCTOBER 2024 PREMIUM PAYMENT: ACHIA will soon be mailing you an invoice for your
October 2024 premium. The address to remit your payments to remains the same and
is listed below:

ACHIA
P.O. Box 10
Otis, KS 67565

If your premiums have been being paid using an automatic bank withdrawal, you
can expect to see your October premium debited from your account in early
October.

Thank you for your continued patience as we work to transition all services to
our new administrator.

Download this information in a PDF >>
ACHIA Annual Public Comment Session Notification

Dear ACHIA Member,

We cordially invite you to participate in the ACHIA Public Comment Session,
scheduled for Tuesday, November 5, 2024, at 10:30 am. This session is
particularly significant as we navigate the transition to a new third-party
administrator (TPA) following the unexpected closure of our previous TPA. Your
input is invaluable to us, and we are eager to hear your questions, concerns,
and feedback—both commendations and critiques are welcome.

The session will take place at the Robert B. Atwood Building, located at 550 W.
7th Ave, Anchorage, AK. For those who prefer or require a remote option, a
Virtual Conference Call will be available. Please email
debbiemccormick80@gmail.com to request access to the virtual meeting link.

As a policyholder or interested party, this session represents a prime
opportunity for you to voice questions, highlight issues, or offer insights. The
ACHIA Board of Directors is committed to transparency and values all stakeholder
contributions.

Should you wish to submit written comments to be read aloud during the session,
please forward them to Debbie McCormick, ACHIA Executive Director, at
debbiemccormick80@gmail.com.

We look forward to your active participation.

Sincerely,
The ACHIA Board of Directors

Download this information in a PDF >>
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NEWS


BUILD NEWS SECTION ONCE NEWS ITEMS HAVE BEEN ENTERED

Customer Service

Hours: Monday – Friday 8 AM to 4 PM Alaska Time
Phone (888) 277-9133

Precertification

Phone (800) 432-8421

Send all claims to:

First Choice
P.O. Box 2289
Seattle, WA 98111

Correspondence/Appeals

Alaska Comprehensive Health Insurance Association
2500 16th Street #C
Great Bend, KS 67530

© 2024 Alaska Comprehensive Health Insurance Association