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 * About Us
   * What’s New
   * Our Fleet
   * Our Board
   * Community Involvement
   * Careers
 * Book
   * Flight Schedules
 * Services
   * Charters
   * Cargo Services
     * Cargo Rates
   * Scheduled Services
   * Track Workforce Flight
 * Travel Info
   * Travel Information
   * Flight Interruption
   * Baggage Information
     * Delayed, Lost, or Damaged Baggage
     * Report Lost Baggage
   * Special Assistance
 * Contact Us
   * Resources
 * Online Tools
   * Cargo Track and Trace
   * Flight Status
   * Update Notification Preferences
   * Booking Status

24/7 Dispatch 1-877-989-2677 Reservations 1-800-667-9356

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 * About Us
   * What’s New
   * Our Fleet
   * Our Board
   * Community Involvement
   * Careers
 * Book
   * Flight Schedules
 * Services
   * Charters
   * Cargo Services
     * Cargo Rates
   * Scheduled Services
   * Track Workforce Flight
 * Travel Info
   * Travel Information
   * Flight Interruption
   * Baggage Information
     * Delayed, Lost, or Damaged Baggage
     * Report Lost Baggage
   * Special Assistance
 * Contact Us
   * Resources
 * Online Tools
   * Cargo Track and Trace
   * Flight Status
   * Update Notification Preferences
   * Booking Status


BOOK A FLIGHT

Please select origin and destination.
OriginZFD - FOND DU LACYVC - LA RONGEYNL - POINTS NORTHYPA - PRINCE ALBERTYXE -
SASKATOONYSF - STONY RAPIDSYBE - URANIUM CITYZWL - WOLLASTON
Destination

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WHAT'S NEW


GIRLS TAKE FLIGHT

05/22/2024

  A team from Rise Air participated in the annual “Girls Take Flight” event at
the Mitchinson Flight Centre on Saturday, aiming to inspire women and girls to
pursue careers in aviation and aerospace. The free event offered participants
the chance to take a flight with a certified female pilot and meet with women
established […]

Read More


RISE AIR WELCOMES SECOND ATR 42-500 TO FLEET

04/16/2024

Rise Air announced the addition of a second ATR 42-500 aircraft to its fleet of
five ATRs. The aircraft, registration C-GRYI, will primarily serve the airline’s
workforce transportation routes. This latest addition complements the airline’s
first ATR 42-500, C-FHBX which is dedicated to scheduled services in northern
Saskatchewan. “The arrival of this second ATR 42-500 […]

Read More


CELEBRATING LONG-SERVICE AT RISE AIR AND SNOWBIRD AVIATION SERVICES

04/08/2024

Celebrating Long-Service at Rise Air and Snowbird Aviation Services   At a
recent event in Saskatoon, Rise Air and Snowbird Aviation Services proudly
recognized the outstanding contributions of our long-serving colleagues. With
milestones ranging from five to an exceptional 35 years, we celebrated the
dedication and hard work that has shaped our success. We were […]

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RISE AIR RECOGNIZED AS A CERTIFIED CHANGEMAKER BY HUMAN RESOURCES DIRECTOR
CANADA.

02/27/2024

Rise Air Recognized as a Certified Changemaker by Human Resources Director
Canada.   Rise Air is proud to announce that it has been recognized as a
“Certified Changemaker” by Human Resources Director Canada (HRDC). The company
received the prestigious 2024 Innovative HR Team Award alongside Agnico Eagle
Mines and the Town of Innisfil. “We are […]

Read More


AVIATION SUPERFAN CELEBRATES 19TH BIRTHDAY AT RISE AIR

02/02/2024

Alex Adams, a lifelong aviation enthusiast, celebrated his 19th birthday by
making a special trip to Rise Air in Saskatoon. Adams, who grew up in Uranium
City, Saskatchewan, has been fascinated by flying since he was a young child. He
estimates that he has traveled on Rise Air flights more than 1,000 times. “I
love […]

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RISE AIR’S FUTURE ONLINE STORE SURVEY.

01/19/2024

Rise Air would like to hear your feedback on branded merchandise that you would
like to see in our future store. From t-shirts to premium golf balls, fishing
hooks to jigsaws. Let us know your
thoughts: https://forms.office.com/r/G3veDfYxWC

Read More


SANTA IN THE NORTH 2023 – A YEAR OF FIRSTS

12/18/2023

Santa in the North 2023 – a year of firsts The 23rd annual Santa in the North
trip, which took place at the beginning of December, was a tremendous success,
and we owe it all to the unwavering support of our partners, sponsors, and
communities. Thanks to their generosity, we were able to spread holiday […]

Read More


2023 CHRISTMAS CARD CONTEST WINNERS

11/28/2023

Congratulations Mansehaj and Asees Singh on winning the 2023 Rise Air Christmas
card colouring contest. We loved the colours and beauty of your winning design.
Along with the $100, we gifted two Rise Air goodie bags. To everyone who
submitted an image, thank you. We will have more contests in 2024.

Read More


RISE AIR IS AN INCREDIBLE PLACE TO WORK

09/01/2023

We offer opportunities for personal and professional growth with a competitive
total compensation package plus an amazing employee relations program featuring
other benefits and incentives. We honour our employees through annual service
awards and recognition of significant life events. and we like to party – with
winter holiday parties, staff lunches and more! To support […]

Read More


WHAT IS IT LIKE BEING A COMMERCIAL PILOT WITH RISE AIR?

07/05/2023

  Captain Robert Harkness and First Officer Miles Richardson talk about working
in aviation for Rise Air. Being a pilot is a rewarding career with great
benefits. It offers constant learning and growth opportunities. Already a
commercial pilot? Looking for new opportunities? After safety, reliability and
customer service, Rise Air prioritizes a good work/life balance […]

Read More
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BEFORE YOU FLY


ACCEPTED FORMS OF PAYMENT

 * Our accepted forms of electronic payment include Mastercard, Visa, American
   Express, and Debit. Cash only will be accepted when prior authorization has
   been provided by a company manager. To inquire about cash payments, call our
   Reservations line at 1-800-667-9356.
 * You may purchase your ticket using our website or by contacting our
   Reservations line at 1-800-667-9356. Additionally, tickets can be bought
   through our partner travel agencies and directly at our airport base
   locations.


CHECK-IN PROCEDURES

 * All scheduled service flights departing from Saskatoon will check in at the
   John G Diefenbaker International Airport.
 * Check-in time is one hour prior to departure.
 * Cut-off, for all bases, is 30 minutes prior to departure. Note: Effective
   July 1, 2023 cut-off will be 45 minutes prior to departure.
 * Seats for all passengers 2 years of age and older are assigned at the time of
   check-in.
 * You are required to present your valid Photo ID when you check-in.

 


BAGGAGE INFORMATION

 * Baggage allowances are based on the fare purchased. Excess baggage fees will
   apply for overweight baggage.
   * Premium Fare - 100lbs
   * Flex Fare - 75lbs
   * Basic Fare - 50lbs

 * Safety regulations require that all carry-on baggage conforms to the
   following specifications:
   * No more than two (2) pieces, when combined, not to exceed 20cm x 43cm x
     38cm (8in x 17in x 15in).
   * A sizing device is provided in each terminal. The maximum combined weight
     for cabin baggage is 6kg (13lbs).
   * Purses 25cm x 30cm x 20cm (10in x 12in x 8in) or less are not counted as
     one of the two pieces allowed.




SPECIAL ASSISTANCE

 * Customers are requested to identify any special requirements when booking
   their flight.
 * If you have booked your flight on our website, please contact the
   Reservations line at 1-800-667-9356 to ensure we can accommodate your
   requirements.
 * You are required to contact Rise Air to discuss your requirements no later
   than 48 hours prior to flight time.
 * Visual and/or hearing-impaired passengers, with or without a service animal
   or companion, will be pre-boarded on our flights.
 * For information regarding traveling with service animals, please
   visit Travelling with Service Animals.


TRAVELLING WITH SERVICE ANIMALS

 * Rise Air will permit a service animal on board without charge if the animal
   is:
   * Required for assistance and certified, in writing by a professional service
     animal institution, as having been trained to assist a person with a
     disability.
   * The animal must remain harnessed and under the passenger's control but does
     not need to be muzzled. If the animal is too large for the space under a
     seat, it may remain on the floor at the passenger's feet.
   * Passengers with service animals may not occupy seats where the animal
     impedes or obstructs access to an emergency exit or interferes with the
     crew's ability to respond to an emergency.


MOBILITY AND WHEELCHAIR ASSISTANCE

 * Rise Air will happily aid in transporting passengers who require mobility
   assistance, including that of a wheelchair.
 * For safety reasons, Transport Canada regulates the number of specific levels
   of wheelchair services provided on our aircraft.
 * For this reason, we require you to contact our Reservations line at
   1-800-667-9356 a minimum of 48 hours prior to departure so that our customer
   service attendants and inflight crew can be prepared for the arrival of
   passengers requiring wheelchair/mobility assistance.
 * Each passenger is permitted to bring, in addition to their free baggage
   allowance, one wheelchair that is transported in the baggage compartment of
   the aircraft. Braces, crutches, walkers, canes, and other assistance devices
   will also be accepted and are free of charge.


ALLERGIES

 * Rise Air does permit domestic household pets to be transported on our
   aircraft. Although we do our best to minimize allergens by keeping animals
   contained throughout the flight, our aircraft is a public space and cannot
   guarantee it is an allergen free environment.
 * Please call our Reservations line at 1-800-667-9356 when you confirm your
   reservation. We will make every reasonable effort to arrange a seat as far
   from the animal as possible.
 * Rise Air does not serve any nut products in their inflight service. However,
   despite our best efforts, other passengers may bring aboard food items that
   contain nut products or residue.


TRAVELING WITH INFANTS

 * Seat selection is not required for infants who are held on a lap of an adult.
 * An infant must be held during taxi, take-off, and landing and whenever the
   seat belt sign is on.
 * Lap held infants must be held facing the adult’s chest or secured in an
   approved car seat for the duration of the flight.
 * Transport Canada mandates that infants are not permitted in the emergency
   exit row and that no person shall be responsible for more than one infant
   (any child under two years of age) on board.
 * Two lap held infants will not be seated in the same row due to the number of
   oxygen masks in each row.


TRAVELLING WITH CHILDREN AGED TWO AND OLDER

 * Rise Air requires that a full fare be purchased for children over 2 years of
   age to have a purchased seat and they must be accompanied by an adult older
   than 16 years of age.
 * Young adults aged 12-16 are permitted to travel on their own or use our
   accompanied minor service.
 * At check-in, Rise Air will try to assign a seat that is close to their parent
   or guardian for children under the age of 14.
 * If close seating is not available, seats will be assigned at check-in and
   volunteers will be requested at the time of board to change seats prior to
   take off with no additional charge.
 * We will attempt to assign seats:
   * Next to their parent or guardian for children aged 5 and under.
   * In the same row as their parent or guardian for children aged 6 to 11.
   * In a row that is separated by no more than a row from their parent or
     guardian for children 12-13.
 * No child shall occupy an Emergency Exit seat.


UNACCOMPANIED MINOR PROGRAM

 * Children between the ages of 5 and 11 who are traveling alone will be
   registered in the program.
 * Children under the age of 5 are not permitted to travel alone.
 * Reservations must be confirmed for the child’s final destination and
   notification provided at the time of booking that the child is traveling as
   an unaccompanied minor.
 * Reservations for an unaccompanied minor to travel can only be made Monday
   through Friday, on the first flight of the day.
 * The parent or guardian who is dropping off and picking up the child at the
   airport is required to have photo identification and must provide contact
   information including their full name, address, and telephone number. An
   emergency contact number is also required to be provided prior to the child’s
   departure


EXPECTANT MOTHERS

 * For medical and safety reasons, expectant mothers are welcome on our flights
   until the end of their 36th week of pregnancy. A medical certificate provided
   by the passenger’s physician, nurse practitioner, and/or registered midwife
   is required to fly after the 36th week of pregnancy, stating the passenger is
   fit to travel. An original signed and dated certificate from their health
   professional must be presented at the time of check-in.
 * In instances where the departure date is prior to the 36th week of pregnancy
   but the return flight is after the 36th week, a medical certificate as
   described above is required for the return flight.


FARE TYPES

 * Premium fare is the only fare that is fully refundable and will be refunded
   to the form of payment that it was charged to. If you paid cash for your
   fare, reimbursement in the form of a cheque will be mailed to you from our
   finance department. If the fare was charged to a third party, that party will
   receive the refund on their account.
 * Flex fare charges a $105 administration fee and any applicable fare
   difference for changes. This fare is nonrefundable. You must notify Rise Air
   at least 24 hours prior to departure to be eligible to make changes to your
   reservation.
 * Basic fare is nonrefundable. No changes can be made once the ticket is paid
   for.
 * Seniors fare is available on a limited basis to people ages 65 and older. It
   is fully changeable or refundable up to two hours before departure. This fare
   is not available for travel in or out of La Ronge and is restricted to travel
   in either direction North to South directly. This fare is subject to
   availability and a 50 lb baggage maximum. Seniors fares must be booked via
   our Reservations hotline. 1-800-667-9356.


ACCEPTED FORMS OF PAYMENT

 * Our accepted forms of electronic payment include Mastercard, Visa, American
   Express, and Debit. Cash only will be accepted when prior authorization has
   been provided by a company manager. To inquire about cash payments, call our
   Reservations line at 1-800-667-9356.
 * You may purchase your ticket using our website or by contacting our
   Reservations line at 1-800-667-9356. Additionally, tickets can be bought
   through our partner travel agencies and directly at our airport base
   locations.


CHECK-IN PROCEDURES

 * All scheduled service flights departing from Saskatoon will check in at the
   John G Diefenbaker International Airport.
 * Check-in time is one hour prior to departure.
 * Cut-off, for all bases, is 30 minutes prior to departure. Note: Effective
   July 1, 2023 cut-off will be 45 minutes prior to departure.
 * Seats for all passengers 2 years of age and older are assigned at the time of
   check-in.
 * You are required to present your valid Photo ID when you check-in.

 

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SERVICES


CARGO SERVICES



Daily freight service to the communities we serve in Northern Saskatchewan.

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BOOK YOUR CHARTER



Rise Air has the largest fleet of fixed wing aircraft in Saskatchewan, including
float, cargo, MEDEVAC and corporate travel aircraft.

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TRACK YOUR WORKFORCE TRANSPORT FLIGHT



Track the departure of your company's workforce transport flight.

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