www.loveafare.com.sg
Open in
urlscan Pro
203.175.160.250
Public Scan
Submitted URL: https://crm1.ascentismedia.com/MatrixCRM2/CommunicationsCentre/publicpages/LinkTrackers.aspx?link=NB2HI4DTHIXS653XO4XGY33WMVQWM...
Effective URL: https://www.loveafare.com.sg/festive-promo
Submission: On January 07 via manual from IN — Scanned from DE
Effective URL: https://www.loveafare.com.sg/festive-promo
Submission: On January 07 via manual from IN — Scanned from DE
Form analysis 15 forms found in the DOM
Name: search_form1 — POST shop-search
<form id="search_form1" name="search_form1" method="post" action="shop-search" enctype="multipart/form-data" onsubmit="javascript:return do_search(1);">
<input type="text" id="search_keyword1" name="search_keyword1" maxlength="30" value="" placeholder="Type to search...">
</form>Name: search_form2 — POST shop-search
<form id="search_form2" name="search_form2" method="post" action="shop-search" enctype="multipart/form-data" onsubmit="javascript:return do_search(2);">
<input type="text" id="search_keyword2" name="search_keyword2" maxlength="30" value="" placeholder="Type to search...">
</form>Name: sort_form — POST shop-search
<form id="sort_form" name="sort_form" method="post" action="shop-search" enctype="multipart/form-data" onsubmit="javascript:return false;">
<input type="hidden" id="search_keyword" name="search_keyword" value="">
<select id="sort_keyword" name="sort_keyword" onchange="javascript:do_sort();">
<option value="Popularity">Sort By Popularity</option>
<option value="Latest" selected="selected">Sort By Latest</option>
<option value="Price">Sort By Price</option>
</select>
</form>Name: b1g1_form — /index.php
<form id="b1g1_form" name="b1g1_form" action="/index.php" enctype="multipart/form-data" onsubmit="javascript:return false;">
<div id="b1g1_layer"></div>
</form>Name: contact_form — POST /index.php
<form id="contact_form" name="contact_form" method="post" action="/index.php" enctype="multipart/form-data" onsubmit="javascript:return false;">
<input type="hidden" id="contact_captcha_token" name="contact_captcha_token" value="">
<input type="hidden" id="contact_country" name="contact_country" value="Singapore">
<input type="hidden" id="contact_brands" name="contact_brands" value="Love, Afare">
<input type="hidden" id="contact_outlet" name="contact_outlet" value="JUMBO HQ">
<div class="allformpage-text">Contact Us</div>
<div class="descriptive-text">Please fill in your details below. </div>
<div class="padding-bottom-20"></div>
<div class="padding-bottom-20"></div>
<div class="form custom-select formleft">
<select id="contact_subject" name="contact_subject">
<option value="" selected="">SUBJECT *</option>
<option value="Enquiries">Enquiries</option>
<option value="Feedback">Feedback</option>
<!--<option value="Membership Enquiries">Membership Enquiries</option>-->
</select>
<div class="select-selected">SUBJECT *</div>
<div class="select-items select-hide">
<div>SUBJECT *</div>
<div>Enquiries</div>
<div>Feedback</div>
</div>
</div>
<div class="form custom-select formright">
<select id="contact_salutation" name="contact_salutation">
<option value="" selected="">SALUTATION *</option>
<option value="Mr">Mr</option>
<option value="Ms">Ms</option>
<option value="Mrs">Mrs</option>
<option value="Mdm">Mdm</option>
<option value="Dr">Dr</option>
<!--<option value="Professor">Professor</option>
<option value="Datuk">Datuk</option>
<option value="Datin">Datin</option>
<option value="Tan Sri">Tan Sri</option>
<option value="Captain">Captain</option>
<option value="Ambassador">Ambassador</option>-->
</select>
<div class="select-selected">SALUTATION *</div>
<div class="select-items select-hide">
<div>SALUTATION *</div>
<div>Mr</div>
<div>Ms</div>
<div>Mrs</div>
<div>Mdm</div>
<div>Dr</div>
</div>
</div>
<div class="form formleft">
<label class="order-form-label">Surname *</label>
<input type="text" id="contact_lastname" name="contact_lastname" placeholder="" maxlength="15" value="" class="required">
</div>
<div class="form formright">
<label class="order-form-label">Given Name *</label>
<input type="text" id="contact_firstname" name="contact_firstname" placeholder="" maxlength="15" value="" class="required">
</div>
<div class="form formleft">
<label class="order-form-label">Contact Number *</label>
<input type="text" id="contact_telephone" name="contact_telephone" placeholder="" maxlength="15" value="" class="required">
</div>
<div class="form formright">
<label class="order-form-label">Email Address *</label>
<input type="text" id="contact_email" name="contact_email" placeholder="" maxlength="50" value="" class="required">
</div>
<div class="form changeswidth clearboth">
<div><label>COMMENTS *</label></div>
<div><textarea id="contact_comments" name="contact_comments" class="required"></textarea></div>
</div>
<div class="padding-bottom-10 clear-both"></div>
<div class="form clear-both fullwidth">
<div class="promotionform">
<div class="promotionform-column1"><input type="checkbox" id="contact_promotional" name="contact_promotional" value="Yes"></div>
<div class="promotionform-column2"> By checking the box beside, I am agreeable to receiving promotional materials by Love, Afare and its brands. [<span class="register_newsletter_click inline-text">read more...</span>]<br>
<div class="register_newsletter_morelayer"><br>If you do not agree with this Agreement and/or do not want your submission considered for any of Love, Afare's and its brands' promotional purposes, including but not limited to online and
offline advertising materials related to Love, Afare and its brands, do not check <span class="inline-text">the box beside<br><br></span></div>
</div>
</div>
</div>
<div class="padding-bottom-20 clear-both"></div>
<div class="form fullwidth buttonsubmit">
<div>
<div class="grecaptcha-badge" data-style="bottomright"
style="width: 256px; height: 60px; position: fixed; visibility: hidden; display: block; transition: right 0.3s ease 0s; bottom: 14px; right: -186px; box-shadow: gray 0px 0px 5px; border-radius: 2px; overflow: hidden;">
<div class="grecaptcha-logo"><iframe title="reCAPTCHA"
src="https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lf-KaEaAAAAAC5MZJOG_6th1jqV9ZiG8ZpicQdG&co=aHR0cHM6Ly93d3cubG92ZWFmYXJlLmNvbS5zZzo0NDM.&hl=de&v=VZKEDW9wslPbEc9RmzMqaOAP&size=invisible&cb=oeps5pij0fi1"
width="256" height="60" role="presentation" name="a-yisnxwxl2vpj" frameborder="0" scrolling="no" sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox"></iframe>
</div>
<div class="grecaptcha-error"></div><textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div><iframe style="display: none;"></iframe>
</div><input type="submit" id="contact_submit_button" name="submit" value="Submit" class="g-recaptcha">
</div>
</form>Name: account_lock_form — POST
<form id="account_lock_form" name="account_lock_form" method="post" action="">
<div class="allformpage-text">Vouchers Lock</div>
<div class="padding-bottom-20"></div>
<div>Please set password for your vouchers.</div>
<div class="padding-bottom-20"></div>
<div class="form fullwidth">
<div class="hide"><input type="text" id="lock_username" name="lock_username" value="" autocomplete="username"></div>
<input type="password" id="lock_password" name="lock_password" placeholder="Password" maxlength="24" value="" class="required" autocomplete="new-password" style="text-align: center;">
</div>
<div class="padding-bottom-20 clear-both"></div>
<div class="form fullwidth buttonsubmit">
<input type="submit" value="Submit">
</div>
</form>Name: profile_form — POST /index.php
<form id="profile_form" name="profile_form" method="post" action="/index.php" enctype="multipart/form-data" onsubmit="javascript:return false;">
<div class="header-account-nav">
<div class="header-account-nav-text allformpage-text">My Account:</div>
<div class="header-account-subnav">
<div>Welcome </div>
<div class="account-nav-split"> / </div>
<div><a href="javascript:AllPageForm('Logout');" title="Hi! ">Log Out</a></div>
</div>
</div>
<div class="account-nav-line"></div>
<div class="account-nav">
<div class="account-nav-info account-nav-info-1"><a href="javascript:AllPageForm('AccountProfile');">My Details</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-info account-nav-info-2"><a href="javascript:AllPageForm('AccountFavourite');">My Favourites</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-break"></div>
<div class="account-nav-info account-nav-info-3"><a href="javascript:AllPageForm('ReviewHistory');">My Reviews</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-info account-nav-info-4"><a href="javascript:AllPageForm('OrderHistory');">My Orders</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-break"></div>
<div class="account-nav-info account-nav-info-5"><a href="javascript:AllPageForm('AccountAddressBook');">My Address Book</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-info account-nav-info-6"><a href="mailto:hello@loveafare.com.sg">Help!</a></div>
</div>
<div class="descriptive-text">View or change your log-in information.</div>
<div class="padding-bottom-20"></div>
<div class="padding-bottom-10"></div>
<div class="form formleft">
<label class="order-form-label">Surname *</label>
<input type="text" id="profile_lastname" name="profile_lastname" placeholder="" maxlength="15" value="" class="required">
</div>
<div class="form formright">
<label class="order-form-label">Given Name *</label>
<input type="text" id="profile_firstname" name="profile_firstname" placeholder="" maxlength="15" value="" class="required">
</div>
<div class="form formleft">
<label class="order-form-label">Contact Number *</label>
<input type="text" id="profile_telephone" name="profile_telephone" placeholder="" maxlength="15" value="" class="required">
</div>
<div class="form formright">
<label class="order-form-label">Email Address (Use as username) *</label>
<input type="text" id="profile_email" name="profile_email" placeholder="" maxlength="50" value="" class="required" autocomplete="username" readonly="readonly">
</div>
<div class="padding-bottom-10 clear-both"></div>
<div class="form clear-both fullwidth">
<div class="promotionform">
<div class="promotionform-column1"><input type="checkbox" id="profile_newsletter" name="profile_newsletter" value="Yes"></div>
<div class="promotionform-column2"> By checking the box beside, I am agreeable to receiving promotional materials by Love, Afare and its brands’. [<span class="profile_newsletter_click">read more...</span>]<br>
<div class="profile_newsletter_morelayer hide"><br>If you do not agree with this Agreement and/or do not want your submission considered for any of Love, Afare's and its brands' promotional purposes, including but not limited to online and
offline advertising materials related to Love, Afare and its brands, do not check the box beside<br><br></div>
</div>
</div>
</div>
<div class="padding-bottom-20 clear-both"></div>
<div style="border-bottom:1px dotted;"></div>
<div class="padding-bottom-20"></div>
<div class="padding-bottom-20"></div>
<div class="padding-bottom-10"></div>
<!--<div class="descriptive-text">Please leave blank if you are not intend to change password.</div>-->
<div class="descriptive-text">Please leave blank if you do not intend to change your password.</div>
<div class="padding-bottom-20"></div>
<div class="padding-bottom-20"></div>
<div class="form fullwidth">
<label class="order-form-label">Existing Password *</label>
<input type="password" id="profile_password0" name="profile_password0" placeholder="" maxlength="24" value="" class="required" autocomplete="new-password">
</div>
<div class="form fullwidth">
<label class="order-form-label">New Password (between 8 and 24 characters) *</label>
<input type="password" id="profile_password1" name="profile_password1" placeholder="" maxlength="24" value="" class="required" autocomplete="new-password">
</div>
<div class="form fullwidth clear-both">
<label class="order-form-label">Retype New Password *</label>
<input type="password" id="profile_password2" name="profile_password2" placeholder="" maxlength="24" value="" class="required" autocomplete="new-password">
</div>
<div class="padding-bottom-20 clear-both"></div>
<div class="form fullwidth buttonsubmit">
<input type="submit" id="profile_submit" name="submit" value="Save" onclick="javascript:do_profile_click_submit();">
</div>
</form>Name: account_favourite_form — /index.php
<form id="account_favourite_form" name="account_favourite_form" action="/index.php" enctype="multipart/form-data" onsubmit="javascript:return false;">
<div class="header-account-nav">
<div class="header-account-nav-text allformpage-text">My Account:</div>
<div class="header-account-subnav">
<div>Welcome </div>
<div class="account-nav-split"> / </div>
<div><a href="javascript:AllPageForm('Logout');" title="Hi! ">Log Out</a></div>
</div>
</div>
<div class="account-nav-line"></div>
<div class="account-nav">
<div class="account-nav-info account-nav-info-1"><a href="javascript:AllPageForm('AccountProfile');">My Details</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-info account-nav-info-2"><a href="javascript:AllPageForm('AccountFavourite');">My Favourites</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-break"></div>
<div class="account-nav-info account-nav-info-3"><a href="javascript:AllPageForm('ReviewHistory');">My Reviews</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-info account-nav-info-4"><a href="javascript:AllPageForm('OrderHistory');">My Orders</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-break"></div>
<div class="account-nav-info account-nav-info-5"><a href="javascript:AllPageForm('AccountAddressBook');">My Address Book</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-info account-nav-info-6"><a href="mailto:hello@loveafare.com.sg">Help!</a></div>
</div>
<div id="account_favourite_layer"></div>
</form>Name: review_history_form — /index.php
<form id="review_history_form" name="review_history_form" action="/index.php" enctype="multipart/form-data" onsubmit="javascript:return false;">
<div class="header-account-nav">
<div class="header-account-nav-text allformpage-text">My Account:</div>
<div class="header-account-subnav">
<div>Welcome </div>
<div class="account-nav-split"> / </div>
<div><a href="javascript:AllPageForm('Logout');" title="Hi! ">Log Out</a></div>
</div>
</div>
<div class="account-nav-line"></div>
<div class="account-nav">
<div class="account-nav-info account-nav-info-1"><a href="javascript:AllPageForm('AccountProfile');">My Details</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-info account-nav-info-2"><a href="javascript:AllPageForm('AccountFavourite');">My Favourites</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-break"></div>
<div class="account-nav-info account-nav-info-3"><a href="javascript:AllPageForm('ReviewHistory');">My Reviews</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-info account-nav-info-4"><a href="javascript:AllPageForm('OrderHistory');">My Orders</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-break"></div>
<div class="account-nav-info account-nav-info-5"><a href="javascript:AllPageForm('AccountAddressBook');">My Address Book</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-info account-nav-info-6"><a href="mailto:hello@loveafare.com.sg">Help!</a></div>
</div>
<div id="review_history_layer"></div>
</form>Name: order_history_form — /index.php
<form id="order_history_form" name="order_history_form" action="/index.php" enctype="multipart/form-data" onsubmit="javascript:return false;">
<div class="header-account-nav">
<div class="header-account-nav-text allformpage-text">My Account:</div>
<div class="header-account-subnav">
<div>Welcome </div>
<div class="account-nav-split"> / </div>
<div><a href="javascript:AllPageForm('Logout');" title="Hi! ">Log Out</a></div>
</div>
</div>
<div class="account-nav-line"></div>
<div class="account-nav">
<div class="account-nav-info account-nav-info-1"><a href="javascript:AllPageForm('AccountProfile');">My Details</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-info account-nav-info-2"><a href="javascript:AllPageForm('AccountFavourite');">My Favourites</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-break"></div>
<div class="account-nav-info account-nav-info-3"><a href="javascript:AllPageForm('ReviewHistory');">My Reviews</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-info account-nav-info-4"><a href="javascript:AllPageForm('OrderHistory');">My Orders</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-break"></div>
<div class="account-nav-info account-nav-info-5"><a href="javascript:AllPageForm('AccountAddressBook');">My Address Book</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-info account-nav-info-6"><a href="mailto:hello@loveafare.com.sg">Help!</a></div>
</div>
<div id="order_history_layer"></div>
</form>Name: account_address_book_form — /index.php
<form id="account_address_book_form" name="account_address_book_form" action="/index.php" enctype="multipart/form-data" onsubmit="javascript:return false;">
<div class="header-account-nav">
<div class="header-account-nav-text allformpage-text">My Account:</div>
<div class="header-account-subnav">
<div>Welcome </div>
<div class="account-nav-split"> / </div>
<div><a href="javascript:AllPageForm('Logout');" title="Hi! ">Log Out</a></div>
</div>
</div>
<div class="account-nav-line"></div>
<div class="account-nav">
<div class="account-nav-info account-nav-info-1"><a href="javascript:AllPageForm('AccountProfile');">My Details</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-info account-nav-info-2"><a href="javascript:AllPageForm('AccountFavourite');">My Favourites</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-break"></div>
<div class="account-nav-info account-nav-info-3"><a href="javascript:AllPageForm('ReviewHistory');">My Reviews</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-info account-nav-info-4"><a href="javascript:AllPageForm('OrderHistory');">My Orders</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-break"></div>
<div class="account-nav-info account-nav-info-5"><a href="javascript:AllPageForm('AccountAddressBook');">My Address Book</a></div>
<div class="account-nav-split"> / </div>
<div class="account-nav-info account-nav-info-6"><a href="mailto:hello@loveafare.com.sg">Help!</a></div>
</div>
<div id="account_address_book_layer"></div>
</form>Name: logout_form — POST /index.php
<form id="logout_form" name="logout_form" method="post" action="/index.php" enctype="multipart/form-data" onsubmit="javascript:return false;">
<div class="allformpage-text">Account Logout</div>
<div class="padding-bottom-20"></div>
<div>You have been logged off <span class="inline-text">your account.</span></div>
<div class="padding-bottom-20"></div>
<div>It is now safe to leave <span class="inline-text">the computer.</span></div>
<div class="padding-bottom-20"></div>
<div class="padding-bottom-20"></div>
<div><input type="button" value="BACK TO E-SHOP" onclick="javascript:parent.location.href='home';"></div>
<div class="padding-bottom-20"></div>
<div class="padding-bottom-20"></div>
</form>Name: login_form — POST /index.php
<form id="login_form" name="login_form" method="post" action="/index.php" enctype="multipart/form-data" onsubmit="javascript:return false;">
<div class="allformpage-text">Account Login</div>
<div class="descriptive-text">Please fill in your details below. Click "Login" button to sign in to <span class="inline-text">Love, Afare.</span></div>
<div class="padding-bottom-20"></div>
<div class="padding-bottom-20"></div>
<div class="form fullwidth">
<label class="order-form-label">Username (Email Address) *</label>
<input type="text" id="login_username" name="login_username" placeholder="" maxlength="50" value="" class="required" autocomplete="username">
</div>
<div class="form fullwidth">
<label class="order-form-label">Password *</label>
<input type="password" id="login_password" name="login_password" placeholder="" maxlength="24" value="" class="required" autocomplete="new-password">
</div>
<div class="padding-bottom-20 clear-both"></div>
<div class="form fullwidth buttonsubmit">
<input type="submit" id="login_submit" name="submit" value="Login" onclick="javascript:do_login_click_submit();">
</div>
<div class="padding-bottom-20 clear-both"></div>
<div class="allformpage-smalltext">
<div>Don't have an account? <a href="javascript:AllPageForm('SignUp');">Let's create one.</a></div>
<div class="padding-bottom-20"></div>
<div>Forgot your password? <a href="javascript:AllPageForm('Forgotten');">Let's recover it.</a></div>
</div>
</form>Name: forgotten_form — POST /index.php
<form id="forgotten_form" name="forgotten_form" method="post" action="/index.php" enctype="multipart/form-data" onsubmit="javascript:return false;">
<div class="allformpage-text">Retrieve Forgotten Password</div>
<div class="descriptive-text">Please enter the email address or contact number associated with your account. Click "Send" button to have a password reset link e-mailed to you.</div>
<div class="padding-bottom-20"></div>
<div class="padding-bottom-20"></div>
<div class="form fullwidth">
<label class="order-form-label">Username (Email Address) *</label>
<input type="text" id="forgotten_username" name="forgotten_username" placeholder="" maxlength="50" value="" class="required" autocomplete="username">
</div>
<div class="padding-bottom-20 clear-both"></div>
<div class="form fullwidth buttonsubmit">
<input type="submit" id="forgotten_submit" name="submit" value="Send" onclick="javascript:do_forgotten_click_submit();">
</div>
<div class="padding-bottom-20 clear-both"></div>
<div class="allformpage-smalltext">
<div>Take me back to <a href="javascript:AllPageForm('Login');">Sign In</a>.</div>
<div class="padding-bottom-20"></div>
<div>Don't have an account? <a href="javascript:AllPageForm('SignUp');">Let's create one.</a></div>
</div>
</form>Name: register_form — POST /index.php
<form id="register_form" name="register_form" method="post" action="/index.php" enctype="multipart/form-data" onsubmit="javascript:return false;">
<div class="allformpage-text">Create New Account</div>
<div class="descriptive-text">Please fill in your details below. Click "Register" button to create <span class="inline-text">a new account.</span></div>
<div class="padding-bottom-20"></div>
<div class="padding-bottom-20"></div>
<div class="form formleft">
<label class="order-form-label">Surname *</label>
<input type="text" id="register_lastname" name="register_lastname" placeholder="" maxlength="15" value="" class="required">
</div>
<div class="form formright">
<label class="order-form-label">Given Name *</label>
<input type="text" id="register_firstname" name="register_firstname" placeholder="" maxlength="15" value="" class="required">
</div>
<div class="form formleft">
<label class="order-form-label">Contact Number *</label>
<input type="text" id="register_telephone" name="register_telephone" placeholder="" maxlength="15" value="" class="required">
</div>
<div class="form formright">
<label class="order-form-label">Email Address (Use as username) *</label>
<input type="text" id="register_email" name="register_email" placeholder="" maxlength="50" value="" class="required" autocomplete="username">
</div>
<div class="form fullwidth">
<label class="order-form-label">New Password (between 8 and 24 characters) *</label>
<input type="password" id="register_password1" name="register_password1" placeholder="" maxlength="24" value="" class="required" autocomplete="new-password">
</div>
<div class="form fullwidth clear-both">
<label class="order-form-label">Retype New Password *</label>
<input type="password" id="register_password2" name="register_password2" placeholder="" maxlength="24" value="" class="required" autocomplete="new-password">
</div>
<div class="padding-bottom-10 clear-both"></div>
<div class="form clear-both fullwidth">
<div class="promotionform">
<div class="promotionform-column1"><input type="checkbox" id="register_newsletter" name="register_newsletter" value="Yes"></div>
<div class="promotionform-column2"> By checking the box beside, I am agreeable to receiving promotional materials by Love, Afare and its brands. [<span class="register_newsletter_click inline-text">read more...</span>]<br>
<div class="register_newsletter_morelayer"><br>If you do not agree with this Agreement and/or do not want your submission considered for any of Love, Afare's and its brands' promotional purposes, including but not limited to online and
offline advertising materials related to Love, Afare and its brands, do not check <span class="inline-text">the box beside<br><br></span></div>
</div>
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<div class="promotionform">
<div class="promotionform-column1"><input type="checkbox" id="register_i_agree" name="register_i_agree" value="Yes"></div>
<div class="promotionform-column2">
<div>
<div class="inline-block"></div>
<div class="inline-block"><label for="register_i_agree" class="order-form-label"> I agree to the <span class="special-link"><a href="javascript:AllPageForm('Terms');">Terms & Conditions</a></span>
</label></div>
</div>
</div>
</div>
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<input type="submit" id="register_submit" name="submit" value="Create Account" onclick="javascript:do_register_click_submit();">
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Festive Promo
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Sauces & Condiments
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About JUMBO Group
© 2022 JUMBO GROUP
Terms & Conditions / Privacy Policy
DEVELOPED BY PENTACLE IDEATION
Festive Promo
Spread a little love with Love, Afare’s Festive Gift Boxes. Specially curated to
include a variety of treats such as retail sauces, teas, merchandise and snacks,
find the perfect Gift Box for every occasion to surprise your loved ones.
Home > Festive Promo
Sort By Popularity Sort By Latest Sort By Price
Sort By Latest
Sort By Popularity
Sort By Latest
Sort By Price
Love, Afare Gift Box A
$59.90
U.P. $75 Save $15.10
Love, Afare Gift Box B
$59.90
U.P. $69.90 Save $10.00
Love, Afare Gift Box C
$59.90
U.P. $73.20 Save $13.30
Love, Afare Gift Box D
$59.90
U.P. $81.10 Save $21.10
Love, Afare Gift Box E
$39.90
U.P. $44.30 Save 10%
Only 100 sets!
Love, Afare X Tiger Beer Gift Box
$39.90
U.P. $44.30 Save 10%
Product categories
Festive Promo
Sauces & Condiments
Snacks
Tea
Merchandise
Shop All
My Account
Customer Care
Contact Us
Shipping and Delivery
Returns & Exchanges
FAQs
Mailing List
Love, Afare
About Love, Afare
About JUMBO Group
Terms & Conditions
Privacy Policy
© 2022 JUMBO Group
.
DEVELOPED BY PENTACLE IDEATION
Shipping and Delivery
JUMBO Group of Restaurants ("we" and "us") is the operator of
(https://loveafare.com.sg) ("Website"). By placing an order through this Website
you will be agreeing to the terms below. These are provided to ensure both
parties are aware of and agree upon this arrangement to mutually protect and set
expectations on our service.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our
website but from time-to-time there may be a stock discrepancy and we will not
be able to fulfill all your items at time of purchase. In this instance, we will
fulfill the available products to you, and contact you about whether you would
prefer to await restocking of the backordered item or if you would prefer for us
to process a refund.
2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and
destination of the items in the order. Payment for shipping will be collected
with the purchase.
This price will be the final price for shipping cost to the customer.
3. Delivery Terms
3.1 Transit Time Domestically
In general, domestic shipments are in transit for 2 - 7 days
3.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 4 - 22 days. This
varies greatly depending on the courier you have selected. We are able to offer
a more specific estimate when you are choosing your courier at checkout.
3.3 Dispatch Time
Orders are usually dispatched within 2 business days of payment of order
Our warehouse operates on Monday - Friday during standard business hours, except
on national holidays at which time the warehouse will be closed. In these
instances, we take steps to ensure shipment delays will be kept to a minimum.
3.4 Accuracy of Shipping Informatione
Please ensure the accuracy of the information you have provided on your order
form. In the event that item(s) are returned to us because of an incorrect or
incomplete address, we will treat this as a failed delivery, which then, we will
credit back to your account, the original purchase price minus all the shipping
costs we have incurred.
3.5 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we
can look into the matter and assist further.
4. Duties & Taxes
4.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the
website
4.2 Import Duties & Taxes
Import duties and taxes for international shipments may be imposed upon arrival
in destination country. This varies by country, and you will be laible for such
duties and taxes. Hence, we strongly encourage that you find out about these
potential costs before placing an order with us.
If you are unwilling to to pay duties and taxes upon arrival at your destination
country, the goods will be returned to us at your expense. We will then refund
you the value of goods paid, minus the cost of the return shipping. Please note
that the cost of the initial shipping will also not be refunded.
5. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be
able to follow the progress of their shipment based on the latest updates made
available by the shipping provider.
6. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the
parcel from the courier and get in touch with our customer service. If the
parcel has been delivered without you being present, please contact customer
service with next steps.
Returns & Exchanges
1. EXCHANGE/RETURN POLICY
Please view below for our Exchange Policy. If you are unsure of the procedures,
kindly our contact Customer Service Team and we will be glad to assist.
All sale items, regardless local or international orders, are strictly
non-refundable and non-exchangeable.
We regret to inform you that all orders are non-cancellable.
1.1 Product Quality
We strive to ensure every customer is truly satisfied with their purchases. All
items undergo quality control and are checked for any defects before they are
dispatched. We have made every effort to display as accurately as possible the
details and appearance of our products listed on our online store. However, due
to various uncontrollable factors, e.g. colour variances due to different
monitor displays etc), visuals on website may not be identical to actual product
received.
1.2 Defected / Faulty Item
"Should you receive an item that you feel is not in a perfect condition or up to
your satisfaction, kindly drop us an email within 3 business days
at hello@loveafare.com.sg, and include the following details (a) Order number
(b) Name (c) Contact number (d) Item to be returned (e) Reason of return (and
include a picture of the defective item, if possible).
We will reply you within 5 working days.
Please note that we can only replace the faulty items with the same product in
the same size (if applicable), subject to availability."
1.3 Missing / Incorrect Item
"We apologise if we have missed out or mailed you an incorrect item. Kindly drop
us an email at hello@loveafare.com.sg with the following details (a) Order
number (b) Name (c) Contact number (d) Wrong item or missing item.
We will reply you within 5 working days. "
1.4 Exchange Procedure
"All exchanges have to be mailed back to us within 10 working days from the day
the parcel was delivered. Exchanges will only be done for item(s) which meets
all the following four conditions:
* All packing and its content intact
* The product is unused
* The product is unopened
* The product is unaltered
Exchanges for articles which do not meet all four conditions will be duly
declined."
All items should be returned in their original packaging to ensure that they are
adequately protected in transit, and it will be your responsibility until they
reached our office. Hence we strongly recommend you to opt for a registered
postage service that allows tracking of parcel.
Customers will be required to pre-pay the return shipping, however we will
reimburse you upon successful warranty claim.
How to Return / Exchange?
For all returns / exchanges, please send to:
Attn: Love,Afare Team
JUMBO Group of Restaurants Pte Ltd
4 Kaki Bukit Ave 1 #03-08
Kaki Bukit Industrial Estate
Singapore 415939
Size Guide
Information will update when available.
FAQs
About Love, Afare
1. Where are you located?
Love, Afare is a new brand created under the retail arm of JUMBO Group, thus
we share the same Headquarter located at Kaki Bukit.
2. Can I do self-collection for my orders?
We are sorry, but we do not have a retail counter within our Headquarter.
Therefore, we are unable to accommodate any self-collection requests. Should
you like to purchase and collect your items immediately, you can visit our
JUMBO Group of Restaurants. For more details on locations of our
restaurants, you can visit https://www.jumbogroup.sg/en/restaurant-locator.
Please note that items available in store varies. To avoid disappointment,
do contact the respective restaurant to check on stock status before heading
down.
Ordering
1. I am having problem with the website.
Please specify the problem and drop us an email at hello@loveafare.com.sg
and we will attend to you.
2. Can I cancel my order?
All orders are non-cancellable, regardless of local or international orders.
In particular, all sale items, are strictly non-refundable and
non-exchangeable.
3. I need to return/exchange an item?
We’re sorry to hear that. Kindly drop us an email at hello@loveafare.com.sg
with the following details (a) Order number (b) Name (c) Contact number (d)
Reason (Wrong item/Faulty item/Missing Item) (e) Image of wrong/faulty item,
for us to assist you further.
Please note we can only accept the reasons above.
However, all sale items are strictly non-refundable and non-exchangeable.
Shipping
1. Where do you ship from?
Our products are shipped from Singapore.
2. Where do you deliver?
We deliver only to locations within the main island of Singapore (including
Sentosa Island and Free Trade Zone but excluding the other off-shore islands
such as Pulau Ubin, Khusu Island etc).
3. Do you ship internationally?
Yes, we ship internationally. However, in any event that the country that
you wish to ship to is not in our list, you can drop us an email at
hello@loveafare.com.sg and we will explore other ways to get the products to
you.
4. What are the shipping costs?
Shipping costs depends on the destination country and the logistic partner.
The system will auto-prompt the cheapest and fastest delivery option and you
can get a more specific cost when you choose the shipping partner that you
prefer at checkout.
5. What are your shipping options?
We work with several logistic partners to ensure that our products are
shipped to you in the cheapest and fastest way. Depending on your
destination country, our system will automatically choose the most optimal
shipping option for you.
6. When will I receive my item?
Shipping within any location in Singapore will take between 3 to 7 days from
order confirmation. For international orders, it will take approximately 4
to 22 days, depending on your location and the shipping partner that you
have selected. The system will also provide an estimate shipping date once
you have chosen the shipping partner upon checkout.
7. How can I track my order?
Once you have completed your order, your order details will be emailed to
you along with a tracking number to track your package.
8. My order is late/missing – What can I do?
Please email us at hello@loveafare.com.sg.
Payment
1. What are the payment options?
We only accept Master/VISA for all online orders.
2. Are my payment details/data secure?
Your payment details are protected by the OCBC bank payment gateway. Jumbo
group does not and will not save any of such details in our server.
Products
1. Where do Love, Afare products come from?
Our food products are mostly produced by our Central Kitchen and other
factories located in Singapore and Malaysia. To ensure the quality of our
food products, our partners’ factories are all ISO or HACCP certified. Our
non-food items are predominantly from China and all products undergo quality
and safety check prior to sale on our e-commerce store.
2. The product looks different compared to the visuals on the website.
We strive to ensure every customer is truly satisfied with their purchases.
All items undergo quality control and are checked for any defects before
they are dispatched. We have made every effort to display as accurately as
possible the details and appearance of our products listed on our online
store. However, due to various uncontrollable factors (e.g. colour variances
due to different monitor displays etc), visuals on website may not be
identical to actual product received.
Membership
1. Is there a Love, Afare membership I can join?
We do not have a membership programme at the moment but would love for you
to be the first to know whenever we have something exciting to share! You
can subscribe to our Love, Afare mailing list via our website.
2. Can I enjoy JUMBO Rewards Membership privileges at Love, Afare?
Not at this point, but we are exploring on ways to value-add our fans! Stay
tuned.
Collaborations
Information will update when available.
Contact Us
Please fill in your details below.
SUBJECT * Enquiries Feedback
SUBJECT *
SUBJECT *
Enquiries
Feedback
SALUTATION * Mr Ms Mrs Mdm Dr
SALUTATION *
SALUTATION *
Mr
Ms
Mrs
Mdm
Dr
Surname *
Given Name *
Contact Number *
Email Address *
COMMENTS *
By checking the box beside, I am agreeable to receiving promotional materials by
Love, Afare and its brands. [read more...]
If you do not agree with this Agreement and/or do not want your submission
considered for any of Love, Afare's and its brands' promotional purposes,
including but not limited to online and offline advertising materials related to
Love, Afare and its brands, do not check the box beside
Thank you!
You have submitted your Enquiry/Feedback to us.
Terms & Conditions
1. GENERAL
1. These terms and conditions (“Terms”) govern your use and access of our
website located at www.loveafare.com.sg, applications (mobile,
web-based or otherwise) and/or any information, services, contents,
products or features that form part of such applications and websites
(collectively, the “Website”).
2. In these Terms, “Jumbo”, “we”, “us” and “our” refer to Jumbo Group of
Restaurants Pte. Ltd. (a company incorporated in Singapore, and
operating at 4 Kaki Bukit Avenue 1, #03-08, Singapore 417939). “You”
and “your” refer to any person and/or organization accessing, browsing,
using and/or downloading, installing the Website.
3. By accessing, browsing, using, downloading and/or installing our
Website, You shall be deemed to have accepted these Terms and that You
agree to comply with them. If You do not agree to these Terms, please
exit our Website immediately and, where applicable, uninstall our
applications, and refrain from any further use or access to our
Website.
4. We may revise these Terms at any time by amending this page without
prior notice to you. Please check this page from time to time and
review the Terms to ensure that you understand all the terms and
conditions that apply to your access and use of the Website, as they
are binding on You. Your continued access to and/or use of the Website
indicate your acceptance of the revised Terms.
5. We may modify or discontinue any information or features that form part
of the Website at any time, without notice to you, and without
liability. We may also, in our discretion, cease to operate the Website
at any time, but will give you advance notice of such intention.
6. These Terms will also apply to any updates or upgrades provided by us
that replace and/or supplement any part of the Website, unless such
updates or upgrades are accompanied by separate terms in which case
those separate terms shall apply.
7. From time to time, we may (including through our services providers or
third parties) offer specific or new products, features,
functionalities and/or services to complement or supplement the
product/service offerings comprised within the Website. Additional or
separate terms and conditions may apply to these products, features,
functionalities and/or services, and you will need to accept and comply
with those terms and conditions to enjoy them.
8. We may also from time to time publish additional guidelines, rules and
conditions applicable to the use of the Website. You agree to comply
with these additional guidelines, rules and conditions, which are
incorporated by reference into these Terms.
9. We reserve the right to change the URL(s) of the Website without prior
notice to you.
10. Contact us: If you have any questions or feedback relating to the
Website, please contact us at hello@loveafare.com.sg.
2. OTHER APPLICABLE TERMS
1. These Terms refer to the following additional terms, which also apply to
Your use of our Website:
1. our Personal Data Policy, which sets out the terms on which we
process any personal data we collect from You, or that You provide to
us; and
2. if You purchase goods from our Website, our Terms and Conditions of
Supply will apply to the sales (where applicable).
3. ACCESSING OUR WEBSITE
1. Your use of this Website is subject to your compliance with these Terms.
We grant you permission to use the Website according to these Terms
solely for your own personal, non-commercial use, unless otherwise
agreed. You represent, undertake and warrant to us that you will:
1. provide us with all necessary information and/or produce all
necessary documents as may be required by us in order to provide you
with products and services you need on the Website;
2. comply with all applicable laws and regulations with respect to your
activities in connection with the Website; and
3. comply with all applicable security or encryption standards, rules,
procedures and guidelines.
2. We do not guarantee that our Website, or any Content (as defined in
paragraph 5.1 below) on it, will:
1. be continuously available or be uninterrupted;
2. not be susceptible to any cybersecurity breach or cannot be
compromised and/or free of any data breach (inadvertently or
intentionally through interference or interception by third parties);
3. be free of bugs or other harmful codes and components not
specifically mentioned herein;
4. will contain information that is always timely and accurate as
sometimes inaccuracies may occur; or
5. will be free from errors or omissions.
3. You are responsible for making all arrangements necessary for you to
have access to our Website.
4. You are also responsible for ensuring that all persons who access our
Website through Your internet connection are aware of these Terms and
other applicable terms and conditions, and that they comply with them.
4. NO OBLIGATION TO SUPPORT OR MAINTAIN
1. We have no obligation to provide, or continue to provide our Website, or
any part thereof, now or in the future. We reserve the right, at any
time, temporarily or permanently, in whole or in part, without prior
notification and without incurring any liability to you, to modify,
suspend, withdraw, discontinue or change all or any part of our Website,
charge for the use of our Website, restrict or modify access to our
Website, and/or waive any charges in connection with our Website.
2. We have no obligation to provide any maintenance, support or other
services in relation to the Website, including providing any telephone
assistance, documentation, error corrections, updates, upgrades, bug
fixes, patches, and/or enhancements.
3. If and when we provide maintenance, support or other services in
relation to our Website, your access and use of our Website may be
interrupted, suspended or restricted.
5. INTELLECTUAL PROPERTY RIGHTS
1. You agree that the Website, and any and all information and content on
our Website, including not limited to, graphics, webpages, text, files,
company names, source codes, photographs, music, videos, audio and
images, interactive features, scripts, buttons, advertisements,
documents, multimedia, the arrangement and compilation of contents,
trademarks, logos, designs, and trade names (collectively the
“Content”), are the property of Jumbo, or its licensors, as the case may
be.
2. We (or where applicable, our licensors) retain all legal, equitable and
moral rights in the Website and its Contents that have not been
expressly granted to you.You acknowledge that you have no right, title
or interest in and to the Website and its Contents and you agree not to
challenge their validity or our ownership of or rights to them.
3. Jumbo hereby grants to You a personal, non-transferable and
non-exclusive license to access, read and download one copy of the
Content for your own personal, non-commercial use only. All Contents on
the Website may not be used, copied, reproduced, distributed,
transmitted, broadcast, displayed, sold, licensed, or otherwise
exploited for any other purpose without our or the relevant owner’s
prior written consent. You must not modify, adapt, translate, decompile,
alter, disassemble, reverse engineer or create derivative works from any
Content from the Website or copy, reproduce, republish, upload, post,
transmit, distribute or otherwise communicate or cause to be displayed
to the public any Content, or any modification, adaptation, translation,
decompilation, alteration, disassembly, reverse engineering or
derivative works created from any Content, without our or the relevant
owner’s prior written consent. You must not use any part of the Content
on our Website for commercial purposes without obtaining a licence to do
so from us or our licensors.
4. If You print off, copy or download any part of our Website in breach of
these Terms, Your right to use our Website will cease immediately and
You must, at our option, return or destroy any copies of the materials
You have made.
6. RESTRICTION ON USE
1. You agree that You will not, and will not permit any other party to:
1. create derivative works of, reverse engineer, adapt, translate,
modify, copy, sell, transfer, host, publish, decompile, disassemble,
make available to any person or otherwise use, either directly or
indirectly, the Website and its Content in whole or in part, in any
form or by any means whatsoever, be they physical, electronic or
otherwise;
2. attempt to derive the source code or structure of the Website;
3. use or merge the Website, or any component or element thereof, with
other software, databases or services not provided or authorised by
us;
4. publish, transmit, post, upload or maintain any defamatory, obscene,
threatening, malicious or otherwise objectionable material, or any
other material in violation of any statute, rule or regulation in
any jurisdiction to which you are subject;
5. publish, transmit, post, upload or maintain any content or material
that is inaccurate or that violates or infringes the right of a
third party, including, without limitation, contractual, moral, or
privacy rights;
6. create a database by systematically downloading and storing the
contents of Website;
7. interfere or attempt to interfere with services we provide on the
Website ("denial of service attacks") including, but not limited to,
"flooding" of networks, deliberate attempts to overload a service,
attempts to "crash" the Website and taking any action that imposes
an unreasonable or disproportionately large load on the services
provided by us or the associated infrastructure;
8. circumvent, or attempt to circumvent, user authentication or
security measures ("cracking") of any Internet or intranet site or
any of the accounts of our users or any other person using the
Website, including but not limited to, accessing data and/or
information not intended for you, logging into an account you are
not expressly authorised to access or in a manner which is not
authorised by us;
9. circumvent, or attempt to circumvent, any protection measures
(electronic or otherwise) in place to regulate or control access to
the Website, including without limitation through the use of a
virtual private network, proxy service, or any other third party
service, network, or product with the effect of disguising your IP
address or location;
10. use any kind of program/script/command/application, or send messages
of any kind, designed to, in any manner interfere with any user’s
terminal session;
11. upload files that are corrupted, contain viruses, bugs or any other
similar software, code, component or programs which may damage the
Website or cause interference to the services provided by us;
12. use any robot, spider, site search/retrieval application or other
manual or automatic device to retrieve, index, "scrape," "data
mine", “crawl” or in any way gather the Website (including its
Contents) or reproduce or circumvent the navigational structure or
presentation of the Website (including its Contents) without our
express prior written consent;
13. develop, distribute or sell any software or other functionality
capable of launching, being launched from or otherwise integrated
with the Website;
14. remove, alter or obscure any copyright notice or any other
proprietary notice that appears on or in the Website;
15. cache, frame or link to the Website without our prior written
consent, or otherwise not in accordance with these Terms;
16. interfere in any manner with the operation of the Website;
17. engage in any other conduct that is detrimental to us or any third
party (including our service providers), or cause injury to, or
attempt to harm us or any third party (including our services
providers);
18. misuse our Website by knowingly introducing viruses, trojans, worms,
logic bombs or other material which is malicious or technologically
harmful;
19. gain or attempt to gain unauthorised access to our Website, the
server on which our Website is stored or any server, computer or
database connected to our Website
20. use our Website in any way that breaches any applicable law or
regulation, or in any way that is unlawful or fraudulent or has
unlawful or fraudulent purpose or effect;
21. distribute the Content for any purpose including without limitation
compiling an internal database, redistributing or reproducing the
Content in any medium; or
22. permit, allow or do anything that would infringe or otherwise
prejudice the proprietary rights of Jumbo or its licensors.
7. LICENSE TO USE YOUR INFORMATION
1. In order for us to provide you with the facilities and functionalities
offered by the Website, You hereby grant to Jumbo the perpetual,
unlimited, royalty-free, worldwide, non-exclusive, irrevocable,
transferable license to use, reproduce, distribute, create derivative
works of, display and perform any information (including messages and
images), credentials, suggestions, feedback and/or any other content
(collectively, “User Material”) You upload, submit, store, send or
provide on or through this Website for our business and operational
purposes.
2. You shall bear full responsibility for your User Material. You affirm,
represent and/or warrant that (a) you own or have the necessary rights,
licenses, consents and permissions to grant the licence set out in
Clause 7.1; and (b) your User Material and our use of your User
Material, as permitted under the Terms, does not and will not violate,
misappropriate or infringe on the rights of any third party (including
any intellectual property rights such as copyright).
3. You agree that any User Material (other than Personal Data, which is
governed by our Personal Data Policy) you may provide, is provided on a
non-proprietary and non-confidential basis.
8. INFORMATION AND CONTENTS ON THE WEBSITE
1. You are solely responsible for the retrieval and use of the Content. You
should apply Your own judgment in making any use of any Content,
including, without limitation, the use of the information as the basis
for any conclusions. The Content may not be accurate, up to date,
complete or untampered with, and is not to be relied upon.
2. Although we make reasonable efforts to update the content on our
Website, we make no representations, warranties or guarantees, whether
express or implied, that the content on our Website is accurate,
complete or up-to-date. We will not be liable for any loss or damage
caused by Your reliance on information obtained through our Website. It
is Your responsibility to evaluate the accuracy, completeness and
usefulness of any content provided before taking, or refraining from,
any action on the basis of any content on our Website.
3. The Website may not cover all information available on a particular
issue. The Content is provided for informational purposes only and
should not be interpreted as a recommendation for any specific product
or service, use or course of action. The Content on this Website is not
intended to be used as a substitute of any kind of professional advice,
nor is it to be relied on when making any decision.
4. We may place advertisements such as banners, java applets and/or such
other materials for the purposes of advertising product and/or services
(“Advertisements”) in different locations on the Website and at
different points during your use of the Website. These locations and
points may change from time to time. You will not be entitled to receive
any payment, fee and/or commission in respect of the Advertisements.
5. The Website may contain hyperlinks which are not maintained by us. All
hyperlinks to other applications and/or websites are provided to you for
convenience only. The use and/or access of the hyperlinks, hyperlinked
applications and/or websites, and any dealings resulting from such use
and/or access, are entirely at your own risk. We do not, in any
circumstances approve, endorse or accept any responsibility for any
hyperlinked applications and/or websites or any hyperlink contained in a
hyperlinked application and/or website.
9. REMOVAL OF CONTENTS
1. We may at any time at our sole discretion, remove any content on the
Website without prior notice, and for any reason including without
limitation, contents that appear to be outdated or inaccurate. In the
event that we remove any content, we shall not be liable whether to you
or to any other party for any damage or any other remedy, in law or in
equity.
2. You may contact us with a request to remove content on the Website if
you have reasonable grounds to believe that the content:
1. is defamatory, obscene, threatening, malicious, incites hatred or
contains any other objectionable material;
2. infringes intellectual property rights or any other proprietary
rights or was posted in breach of confidentiality obligations;
3. is inaccurate or misleading; or
4. is illegal.
3. You shall provide us with the necessary information and documentation we
require for us to assess whether your requests are valid. If we are
convinced that your requests are valid, we will take steps to remove the
content. You represent and warrant that all information provided in
connection with such request shall be true, accurate and complete.
10. THIRD PARTY LINKS AND RESOURCES ON OUR WEBSITE
1. Where our Website contains links to other sites and resources provided
by third parties, these links are provided for Your information only. We
have no control over the contents of those sites or resources and assume
no responsibility for, the content, privacy policies, or practices of
any third party websites.. We make no representations, warranties or
guarantees that the content contained therein is accurate, complete or
up-to-date. In addition, we will not and cannot censor or edit the
content of any third-party website.We will not be liable for any loss or
damage caused by Your reliance on such third party content. By using or
accessing such contents, you acknowledge and agree that such use and
access of any third party website is at your own risk, and you expressly
relieve us from any and all liability arising from such use or access.
11. LINKING TO OUR WEBSITE
1. You may link to our Website, provided You do so in a way that is fair
and legal and does not damage our reputation or take advantage of it.
2. You must not establish a link in such a way as to suggest any form of
association, approval or endorsement on our part where none exists.
3. We reserve the right to withdraw linking permission without notice.
12. PAYMENT AND FEES
1. We reserve the right to charge for services, and use of features and
functionalities within Website from time to time. If we charge for our
services or use of the features or functionalities within the Website,
you shall make payment to us in accordance with the payment methods and
requirements as specified on the Website which may be updated by us at
our discretion from time to time.
2. We may use third party services to verify, secure, facilitate and/or
process your payment on the Website. The third party service provider
may charge a fee for processing payments on the Website. Any such
charges and/or fees shall be borne by you.
3. Without prejudice to the other provisions of the Terms, we shall not be
responsible for any malfunction in any computer system, software or any
Internet access service provider that may affect the accuracy or
timeliness of the online transmission of payment instructions. We shall
not be responsible if any information provided is inaccurate, if payment
instructions are not given sufficiently in advance to allow for timely
payment, or if payment instructions cannot be carried out for any reason
beyond our control.
13. SECURITY AND RISKS
1. We do not guarantee that our Website will be secure or free from bugs or
viruses. Where appropriate, we use available technology to protect the
security of communications made through the Website. To the maximum
extent permitted by applicable laws, we do not accept liability for the
security, authenticity, integrity or confidentiality of any transaction
or communications made through Website.
2. There is no guarantee that transactions on this Website or on the
internet will be maintained confidential and secure. You acknowledge and
agree that there are inherent risks (including risks related to
security, authenticity, integrity and confidentiality) in electronic
communications, messaging and conducting transactions over electronic
networks. To the maximum extent permitted by applicable laws, we
expressly disclaim any liability for such risks made though the Website,
which you agree to assume. You are responsible for configuring Your
information technology, computer programmes and platform in order to
access our Website. You should use Your own virus protection software.
14. DATA PROTECTION
1. Any personal data or information which you provided to us is also
subject to our Privacy Policy (available at
https://www.jumbogroup.sg/en/privacy-policy-pdpa), which is incorporated
by reference into these terms of use.
15. LIMITATIONS ON LIABILITY AND GENERAL DISCLAIMERS
1. This Website and its Contents are provided “as is” and “as available”
with no warranties whatsoever. To the maximum extent permitted by
applicable laws, Jumbo makes no guarantee, representation or warranties
of any kind, whether express or implied:
1. regarding the timeliness, reliability, accuracy, completeness,
accessibility, merchantability, quality, fitness for a particular
purpose, operation or usefulness of any portion of the Website;
2. regarding the availability or appropriateness of the Website;
3. that the Website (including its Contents) or your use of the Website
will not infringe the intellectual property or other proprietary
rights of any third party;
4. that Website (including its Contents) will be error-free,
continuously available or uninterrupted in operation, unhackable,
uncompromisable, free of any data breach (inadvertently or
intentionally through interference or interception by third parties)
or free of bugs, computer viruses, unauthorised software, or other
harmful codes or components not specifically mentioned herein;
5. that the Website (including its Contents) will contain information
that is always timely and accurate;
6. that the Website will operate or function properly on your devices or
operating systems;
7. that the Website will not cause any damage to your devices or
operating systems.
2. The use of this Website and the Content is voluntary and at your own
risk. You are solely responsible for:
1. your reliance on the Website and its Contents, and the information
available through the Website;
2. any liability, loss or damage that you may incur through use of the
Website; and
3. all decisions or actions resulting from your use of the Website and
its Contents.
3. To the maximum extent permitted by applicable law, Jumbo, its
affiliates, agents, licensors, or their respective directors or
employees (collectively, “Jumbo Parties”) shall in no event be liable
for:
1. any loss or damage, whether in contract, tort (including negligence),
breach of statutory duty, or otherwise, even if foreseeable, arising
under or in connection with:
1. use of, or inability to use, access or reliance on our Website (or
any information, data or statement found thereon);
2. the performance of the Website or any delay or failure thereof;
3. any delay in operation or transmission, communication failure,
Internet access difficulties or malfunction of equipment or
software;
4. your User Material; or
5. use of or reliance on any content displayed on our Website;
2. any loss or damage caused by a virus, distributed denial-of-service
attack, or other technologically harmful material that may infect
Your computer equipment, computer programs, data or other proprietary
material due to Your use of our Website or to Your downloading of any
Content on it, or on any website linked to it;
3. any damages You or any third-party may suffer as a result of the
transmission, storage or receipt of confidential or proprietary
information that You make or that You expressly or implicitly
authorise Jumbo to make, or for any errors or any changes made to any
transmitted, stored or received information;
4. any special, indirect, incidental, punitive, exemplary, aggravated,
economic or consequential damages, howsoever caused, including but
not limited to: damages for loss of use, lost profits or lost
savings, even if Jumbo or any of its lawful agents or employees have
been advised of the possibility of such damages or claim;
5. damages or losses resulting from: viruses, data corruption, failed
messages, transmission errors or problems; telecommunications service
providers; links to third-party Websites; personal injury;
third-party content, products or services; damages or losses caused
by you, or your respective employees, agents or subcontractors; loss
of use or lack of availability of facilities including computer
resources, routers and stored data; the use or inability to use this
Website or the Content; any other website accessed to or from this
Website; or events beyond the reasonable control of Jumbo even if we
have been advised of the possibility of such damages or claim; or
6. any loss or damage arising from the unauthorized use or reproduction
of any portion of the Website.
4. The accessibility and operation of the Website relies on technologies
outside our control. We are not responsible for such technologies that
are used or supported on the Website. You agree to bear all risks
associated with these technologies.
5. Subject to Clause 15.6 below, in no case will Jumbo Parties’ cumulative
total liability arising under any cause whatsoever (including without
limitation breach of contract, tort, negligence, gross negligence, or
otherwise) exceed:
1. the amount, if any, paid by you in relation to your use or access to
this Website, in the one-year period preceding the incident giving
rise to your claim against us; or
2. S$100 (Singapore Dollars one hundred only),
whichever is lower. This limitation in clause 15.5 applies to all causes
of action in the aggregate including, without limitation, breach of
contract, breach of warranty, negligence, strict liability,
misrepresentations and other torts. In any jurisdiction in which these
limitations of liability are restricted, our liability is limited to the
greatest extent permitted by law.
6. Different limitations and exclusions of liability will apply to
liability arising as a result of the supply of any goods and/or services
that we may supply to you, which will be set out in our Terms and
Conditions of Supply.
16. INDEMNITY
1. You agree at all times to indemnify, defend and hold harmless Jumbo
Parties in respect of any and all actions, proceedings, costs, claims,
damages, demands, liabilities (whether civil or criminal)and expenses
whatsoever (including legal and other fees and disbursements on a full
indemnity basis) sustained, incurred or paid by Jumbo, or assert against
them, directly or indirectly in respect of:
1. any breach of these Terms by you;
2. any User Content You provide on or through this Website or which is
sent to Jumbo by e-mail;
3. your access, use orconduct in connection with the Content or this
Website, including without limitation infringement claims;
4. any violation of the rights of any third party;
5. our reliance on information, data or records provided by you in
connection with your use of the Website;
6. the occurrence of any event due to your act, omission or default
which compromises the security or integrity of the Website or its
Contents; or
7. your violation of any applicable law or the rights (including but
without limitation to intellectual property rights and privacy
rights) of any other person or entity.
2. You represent, undertake and warrant that you will not bring or allow to
be brought any legal claim whether directly or indirectly arising in
connection with your use of this Website or a breach of these Terms of
Use, against Jumbo.
17. FORCE MAJEURE
1. We are not liable for any loss, damage or penalty resulting from delays
or failures in performance if the delay or failure results from events
beyond our reasonable control (a “Force Majeure Event”). Force Majeure
Events shall include, but are not limited to, acts of God, war,
hostility, invasion, act of foreign enemies, rebellion, revolution,
riots, civil war, disturbances, requisitioning or other acts of civil or
military authority, laws, regulations, acts or orders of any
governmental authority, body, agency or official, fires, inclement
weather, rain or floods (however caused), strikes, lock-outs or other
labour disputes, epidemics, pandemics, outbreaks, embargoes, breakdown
of equipment, plant or machinery (including, but not limited to, data
centre, telecommunications systems and utility services) or other
catastrophe.
18. CONFIDENTIALITY
1. You shall, at all times, keep confidential all information provided by
us or on our behalf that is marked or is by its nature confidential or
proprietary (“Confidential Information”). You shall not disclose or
permit to be disclosed the Confidential Information to any third party
without our prior written consent. These obligations of confidentiality
do not apply to information that is publicly available, already in your
possession without confidentiality restrictions or required to be
disclosed by order of a court or the relevant governmental authorities.
19. MONITORING OF USE AND AUDIT
1. We reserve the right to monitor usage of the Website by any person and
have the sole discretion to refuse access or use by any person at any
time without having to give any reason or any prior notice.
2. You will be asked to account for any unauthorised access of the Website.
You shall provide us with your fullest cooperation and all necessary
support for the conduct of the audits at no cost to us.
20. TECHNICAL REQUIREMENTS
1. You acknowledge and agree that for the Website to function, it requires
a compatible device (including a mobile or computing device),
appropriate third party software (such as browsers), and also
connectivity to the internet. You are solely responsible for obtaining
such device(s), software, and the necessary connectivity services and/or
equipment to access and use the Website.
21. WAIVERS/RIGHTS AND REMEDIES
1. No failure or delay by us in exercising any right or remedy provided by
law under or pursuant to these Terms will impair such right or remedy or
operate or be construed as a waiver or variation of it or preclude its
exercise at any subsequent time and no single or partial exercise of any
such right or remedy will preclude any other or further exercise of it
or the exercise of any other right or remedy.
2. Our rights and remedies under these Terms will not be affected, and your
liabilities under these Terms will not be released, discharged or
impaired by any event or matter whatsoever, other than a specific and
duly authorised written waiver or release given by us. The rights and
remedies under these Terms are cumulative and not exclusive of any other
right or remedy provided by law or equity.
22. NO THIRD PARTY RIGHTS
1. A person who is not a party to this Terms has no right under the
Contracts (Rights of Third Parties) Act (Cap. 53B) to enforce any term
provided in these Terms.
23. ENTIRE AGREEMENT
1. These Terms and any and all legal notices on this Website constitute the
entire agreement between You and Jumbo with respect to the use of this
Website and the Content. The headings used in these Terms are included
for convenience only and will not limit or otherwise affect the
provisions herein. No supplement, modification or amendment to these
Terms and no waiver of any provision of these Terms shall be binding on
Jumbo unless executed by Jumbo in writing. No waiver of any of the
provisions of these Terms shall be deemed or shall constitute a waiver
of any other provision (whether or not similar) nor shall such waiver
constitute a continuing waiver unless otherwise expressly provided.
24. SEVERABILITY
1. Any provision of these Terms which is prohibited or unenforceable in any
jurisdiction shall, as to that jurisdiction, be ineffective to the
extent of such prohibition or unenforceability and shall otherwise be
enforced to the maximum extent permitted by law, all without affecting
the remaining provisions of these Terms or affecting the validity or
enforceability of such provision in any other jurisdiction.
25. ASSIGNMENT
1. You may not transfer or assign any of your contractual rights or
obligations without our prior written consent. We may, by notice in
writing to you, transfer or assign or novate any of our contractual
rights and obligations.
26. GOVERNING LAW AND JURISDICTIONAL ISSUES
1. This Website and the Content (excluding linked websites or content) are
controlled and operated by us from Singapore, and is not intended to
subject us to the laws or jurisdiction of any state, country or
territory other than that of Singapore. We do not represent or warrant
that our Website is appropriate or available for use in any particular
jurisdiction other than Singapore.
2. These Terms are governed by the laws of Singapore, without reference to
the principles of conflicts of law. You submit to the non-exclusive
jurisdiction of the courts of Singapore in relation to all disputes and
any claim relating to use of this Website. Any claim you may have
against us in connection with these Terms or your access and use of our
Website must be commenced within one (1) year from the claim arising.
Privacy Policy
1. ABOUT THIS POLICY
1. This Personal Data Policy (the “Personal Data Policy”) has been adopted
by Jumbo Group Limited (a company incorporated in Singapore, and
operating at 4 Kaki Bukit Avenue 1, #03-08, Singapore 417939)(“Jumbo”),
its subsidiaries and associated companies (collectively, the “Group”,
“we”, “us”, “our”). For the avoidance of doubt, these include Jumbo
Group of Restaurants Pte. Ltd., a company incorporated in Singapore, and
operating at 4 Kaki Bukit Avenue 1, #03-08, Singapore 417939.
Although this Personal Data Policy is in common use by the
aforementioned entities, except where applicable laws provide otherwise,
each organisation is only responsible to you in relation to its own
collection and use of your personal data, and its own actions.
2. This Personal Data Policy describes how we may collect, use, disclose
and process your personal data when you:
1. access or use our websites and applications (including mobile and
web-based applications)(collectively, “Applications”), and services;
and/or
2. provide us with your personal data, regardless of the medium through
which such personal data is provided.
This Personal Data Policy also applies to any individual’s personal data
which is in our possession or under our control, including personal data
in the possession of entities which we have engaged to collect, use,
disclose or otherwise process personal data for our purposes. Please
take a moment to read this Personal Data Policy so that you know and
understand the purposes for which we collect, use or disclose your
personal data.
3. We will only use your personal data where you have given us your consent
or where we have other lawful basis for doing so, and in the manner set
out in this Personal Data Policy.
4. By providing us with personal data (through any means of interacting
with us, including signing up for any product or service offered by us
or accessing and/or using our services and products), you acknowledge
that our collection, use, disclosure and processing of personal data
will be in accordance with the manner set forth in this Personal Data
Policy, including, for the avoidance of doubt, the cross-jurisdictional
transfer of your data. DO NOT provide any personal data to us if you do
not accept this Personal Data Policy.
5. This Personal Data Policy supplements but does not supersede nor replace
any other consents you may have previously provided to us in respect of
your personal data.
6. Our Applications may contain links to other websites that are not owned
or maintained by us. These links are provided only for your convenience.
You may also be accessing our Applications through third party websites
and/or platforms. This Personal Data Policy only applies to our
Applications. When visiting these third party websites, their privacy
policies apply.
7. If you (a) have any questions or feedback relating to your personal data
or our Personal Data Policy; (b) would like to withdraw your consent to
any use of your personal data as set out in this Personal Data Policy;
or (c) would like to exercise your rights under the Personal Data
Protection Act 2012 (“PDPA”), you may contact our Data Protection
Officer at:-
Email: dpo@jumbogroup.com.sg; OR Physical Address: Data Protection
Officer
JUMBO Group Limited
4 Kaki Bukit Avenue 1
#03-08
Singapore 417939 Telephone No.: 6265 8626
When you contact us, we may require that you submit certain forms or
provide certain information, including verification of your identity,
before we are able to respond.
2. AMENDMENTS TO THIS PERSONAL DATA POLICY
1. We may amend this Personal Data Policy from time to time without notice
to you, in compliance with applicable laws or as we update our data
usage and handling processes. The updated policy will supersede earlier
versions and will apply to personal data provided to us previously. The
updated Personal Data Policy will take effect when made available on
https://www.jumbogroup.sg/en/privacy-policy-pdpa. If we make a change
that significantly affects your rights or, to the extent we are
permitted to do so, significantly changes how or why we use personal
data, we will notify you by way of a prominent notice on our website or,
if we have your email address, by email.
3. WHAT PERSONAL DATA WE COLLECT
1. What is personal data. Personal data refers to data about an individual
(whether true or not) who can be identified from data or other
information that we have or likely to have access to. Examples of
personal data which we may collect include your name, NRIC, passport or
any other identification number, telephone numbers, mailing address,
email address, photograph, financial information (such as bank account
or credit/debit card numbers), signature, date of birth, age, network
data and any other information relating to any individuals which you
have provided us in any forms you may have submitted to us, or via other
forms of interaction with you.
2. Voluntary provision of personal data. We may collect personal data (1)
that you voluntarily provide to us; or (2) from third parties; or (3)
through your use of our (or our services provider’s) digital
technologies and services (Please see Section 4 How We Collect Personal
Data for further details). What personal data we collect depends on the
purposes for which the personal data is collected and what you have
chosen to provide.
When our collection is based on consent, you can choose not to provide
us with personal data. You also have the right to withdraw your consent
for us to continue collecting, using, disclosing and processing your
personal data, by contacting us in accordance with paragraph 1.7.
However, if you do so, it may not be possible for us to fulfil the
purposes for which we require the personal data, including processing
your transactions or providing you with the products and services that
you require.
3. Providing personal data belonging to others. In certain circumstances,
you may also provide us with personal data of persons other than
yourself (such as your family members and next-of-kin). If you do so,
you represent and warrant that you have brought this Personal Data
Policy to his/her attention, informed him/her of the purposes for which
we are collecting his/her personal data and that he/she has consented to
your disclosure of his/her personal data to us for those purposes and
accepts this Personal Data Policy. You agree to indemnify and hold us
harmless from and against any and all claims by such individuals
relating to our collection, use and disclosure of such personal data in
accordance with the terms of this Personal Data Policy.
4. Minors. Our Applications and/or services are not intended to be accessed
or used by children, minors or persons who are not of legal age. If you
are a parent or guardian and you have reason to believe your child or
ward has provided us with their personal data without your consent,
please contact us.
4. HOW WE COLLECT PERSONAL DATA
1. Personal data you provide. We collect personal data that is relevant to
our relationship with you. Generally, the ways (whether directly or
indirectly) in which we may collect your personal data include (but are
not limited to):
1. when you submit any form, including but not limited to customer
inquiry forms or other forms relating to any of our goods and/or
services;
2. when you enter into any agreement or provide other documentation or
information in respect of your interactions with us, or when you use
our goods and/or services;
3. when you transact with us, contact us or request that we contact you
through various communication channels, for example, via telephone
calls (which may be recorded), letters, fax, face-to-face meetings,
social media platforms and e-mails;
4. when you browse, surf, access and/or use our Applications;
5. when you register an account with us through our Applications;
6. when you request that you be included in email, email alerts or
other mailing lists;
7. when you respond to our promotions, marketing events, loyalty
programs (including Jumbo Rewards), memberships, initiatives or to
any request for additional personal data;
8. when you purchase and make payments for any of our products and/or
services including online purchases;
9. when you submit an employment application or when you provide
documents or information including your resume/CVs in connection
with any position as an officer, director, representative or any
other position;
10. when your images are captured by us via CCTV cameras while you are
within our premises, or via photographs or videos taken by us or our
representatives and/or agents when you attend our events;
11. when you are contacted by, and respond to, our marketing
representatives and customer service officers;
12. when we seek information about you and receive your personal data in
connection with your relationship with us;
13. when you provide your personal data to us at any of our restaurants,
whether through leaving a copy of your business card with us or
otherwise; and/or
14. when you submit your personal data to us for any other reasons.
2. Personal data provided by others. Depending on your relationship with
us, we may also collect your personal data from third party sources, for
example:
1. when your representatives, agents, intermediaries, and/or next-of-kin
discloses your personal data to us on your behalf, or in connection
with their own transactions, agreements or interactions with us;
2. when your employers or previous employers discloses your personal
data to us on your behalf, or in connection with their own
transactions, agreements or interactions with us;
3. from any third parties whom you have authorised us to obtain your
personal data from;
4. from entities in which you (or a party connected to you) have an
interest;
5. from our business partners such as third parties providing services
to us; and
6. from public agencies or other public sources.
5. WHAT WE DO WITH YOUR PERSONAL DATA
1. What we do. We collect, use, disclose and process your personal data
where:
1. you have given us consent;
2. necessary to comply with our legal or regulatory obligations, e.g.
responding to valid requests from public authorities;
3. necessary to support our legitimate business interests, provided that
this does not override your interests or rights; and
4. necessary to perform a transaction you have entered into with us, or
provide a service that you have requested or require from us.
2. General purposes. We collect, use, disclose and process your personal
data for purposes connected or relevant to our business, and/or to
manage your relationship with us: Such purposes would include:
1. performing obligations in the course of or in connection with our
provision of the products and/or services to you;
2. providing customer service and support;
3. facilitating your use of our Applications, including verifying and
establishing your identity, and authenticating, operating and
maintaining user accounts;
4. responding to and handling of your applications, complaints,
feedback, queries and requests;
5. resolving any disputes, investigating any complaint, claim or
dispute or any actual or suspected illegal or unlawful conduct;
6. administrative purposes, including finance, IT and HR purposes,
quality assurance and staff training, and compliance with internal
policies and procedures, including audit, accounting, risk
management and record keeping;
7. processing of and the management of your payment and/or credit
transactions;
8. conducting market research and surveys to enable us to understand
and determine customer location, preferences and demographics to
develop special offers and marketing programmes in relation to
Jumbo’s products and services, to improve our service delivery and
your customer experience at our touchpoints;
9. providing you with updates about our goods and services;
10. organising and implementation of corporate social responsibility
projects;
11. preventing, detecting and investigating crime and analysing and
managing commercial risks;
12. legal proceedings;
13. security purposes, e.g. managing the safety and security of our
premises and/or our employees, and protecting our Applications from
unauthorised access or usage and to monitor for security threats;
14. administering, processing and/or management of employment including
employment applications;
15. complying with any applicable laws, regulations, codes of practice,
guidelines, or rules, or to assist in law enforcement and
investigations conducted by any governmental and/or regulatory
authority;
16. performing data analytics and related technologies on data, to
enable us to deliver relevant content and information to you, and to
improve our Applications;
17. managing and engaging third parties or data processors that provide
services to us, e.g. IT services, technological services, delivery
services, and other professional services;
18. facilitating business asset transactions including merger,
acquisitions or asset sale;
19. carrying out our legitimate business interests;
20. such purposes that may be informed to you when your personal data Is
collected; and/or
21. any other purposes reasonably related to the aforesaid.
Where personal data is used for a new purpose and where required under
applicable law, we shall obtain your consent.
3. Legitimate business interests. We may also collect, use, disclose and
process your personal data for the following purposes to support our
legitimate business interests, provided that this does not override your
interests or rights, which include:
1. managing our business and relationship with you, and providing
services to our customers;
2. assistance of carrying out corporate restructuring plans;
3. complying with internal policies, and procedures;
4. protecting our rights and interests, and those of our customers;
5. enforcing our terms and conditions, and obligations owed to us, or
protecting ourselves from legal liability;
6. managing our investor and shareholder relations; and
7. process or share your personal data to facilitate acquisitions,
mergers, or transfers of our business.
4. Marketing purposes. In order for us to market products, events and
services which are of specific interest and relevance to you, we may
analyse and rely on your personal data provided to us, or data collected
from your interactions with us However, no marketing, using your
personal data in non-aggregated and/or identifiable form, would be
carried out unless you have provided us with your consent to use your
personal data for such marketing purposes. If you do not want us to use
your personal data for the purposes of marketing you can withdraw your
consent at any time by contacting us in accordance with paragraph 1.7
above.
5. Use permitted under applicable laws. We may also collect, use, disclose
and process your personal data for other purposes, without your
knowledge or consent, where this is required or permitted by law. Your
personal data may be processed if it is necessary on reasonable request
by a law enforcement or regulatory authority, body or agency or in the
defence of a legal claim. We will not delete personal data if relevant
to an investigation or a dispute. It will continue to be stored until
those issues are fully resolved.
6. Contacting you. When we contact or send you information for the above
purposes and purposes for which you have consented, we may do so by
post, e-mail, SMS, telephone or such other means provided by you. If you
do not wish to receive any communication or information from us, or wish
to restrict the manner by which we may contact or send you information,
you may contact us in accordance with paragraph 1.7 above.
6. USE OF AUTOMATED DATA COLLECTION TECHNOLOGIES
1. Cookies. In order to improve our products or services, we collect data
by way of “cookies”. A cookie is a small file of letters and numbers
that we store via your browser on the hard drive of your computer or
mobile device. There are three main types of cookies:
1. Session cookies: specific to a particular visit and limited to
sending session identifiers (random numbers generated by the server)
so you don't have to re-enter information when you navigate to a new
page or check out. Session cookies are not permanently stored on your
device and are deleted when the browser closes;
2. Persistent cookies: record information about your preferences and are
stored in your browser cache or mobile device; and
3. Third party cookies: placed by someone other than us which may gather
data across multiple websites or sessions.
2. How we use cookies. We use cookies for the following purposes:
1. Strictly necessary: These cookies are essential for you to browse our
Applications and use its features. The information collected relates
to the operation of the Applications (e.g. website scripting language
and security tokens) and enables us to provide you with the service
you have requested.
2. Functionality: These cookies remember the choices you have made, for
example the country you visit our Application from, your language and
any changes you have made to text size and other parts of the web
pages that you can customise to improve your user experience and to
make your visits more tailored and enjoyable.
3. Performance/analytics: These cookies collect information on how users
use our Applications for example which pages you visit most often,
whether you receive any error messages and how you arrived at our
Applications. Information collected by these cookies is used only to
improve your use of our Applications. These cookies are sometimes
placed by third party providers of web traffic and analysis services.
We use Google Analytics. For information on how Google processes and
collects your information and how you can opt out, please click here.
We may also automatically collect and store certain information about
your interaction with our Applications including IP address, browser
type, internet service provider, referring/exit pages, operating system,
date/time stamps and related data.
3. Other technologies. In addition to cookies, we use some other similar
technologies such as local shared objects (sometimes called flash
cookies) that can be stored on your browser, and which are used to
maintain preferences and usage records.
4. Refusing or deleting cookies. Most internet browsers are set up by
default to accept cookies. However if you want to refuse or delete them
(or similar technologies) please refer to the help and support area on
your browser for instructions on how to block or delete cookies (for
example: Internet Explorer, Google Chrome, Mozilla Firefox and Safari).
Please note you may not be able to take advantage of all the features of
our Applications, including certain personalised features, if you delete
or refuse cookies.
5. Mobile Opt-out. If you access our Applications through mobile devices,
you can enable a "do not track" feature so as to control interest-based
advertising on an iOS or Android mobile device by selecting the Limit
Add Tracking option in the privacy section of your Settings on iOS or
via advertising preferences on Android devices (e.g. in Google
Settings). This will not prevent the display of advertisements but will
mean that they will no longer be personalised to your interests.
1. To opt out of Google Analytics, visit
https://tools.google.com/dlpage/gaoptout
2. For more information on managing cookies, please go to
www.allaboutcookies.org
7. DISCLOSURE OF PERSONAL DATA
1. Disclosure to Group entities. We may disclose or share your personal
data with any entity in the Group in order to provide our services to
you, manage our shareholder and investor returns, for management and
compliance purposes, to utilise shared group IT functions, and for any
other purposes as described in paragraph 5 above.
2. Disclosure to third parties. We may also disclose your personal data to
third parties in connection with purposes described in paragraph 5
above, including without limitation the following circumstances:
1. disclosing your personal data to third parties who provide services
to us (including, but not limited to, data providers, technology
providers, insurance providers, and other professional services
(including accountants, lawyers and auditors));
2. disclosing your personal data to third parties that we conduct
marketing activities and cross promotions with;
3. disclosing your personal data to external banks, credit card
companies, other financial institutions and their respective service
providers for the purposes of processing payment;
4. disclosing your personal data to third parties in order to fulfil
such third party products and/or services as may be requested or
directed by you;
5. disclosing your personal data to relevant government ministries,
regulators, statutory boards or authorities or law enforcement
agencies to comply with any laws, rules, guidelines and regulations
or schemes imposed by any governmental authority;
6. If we are discussing selling or transferring part or all of our
business – the information may be transferred to prospective
purchasers under suitable terms as to confidentiality;
7. If we are reorganised or sold, information may be transferred to a
buyer who can continue to provide continued relationship with you;
8. If we are defending a legal claim your information may be transferred
as required in connection with defending such claim; and/or
9. any other party to whom you authorise us to disclose your personal
data to.
3. When disclosing personal data to third parties, we will (where
appropriate and permissible) enter into contracts with these third
parties to protect your personal data in a manner that is consistent
with all applicable laws and/or ensure that they only process your
personal data in accordance with our instructions.
8. TRANSFER OF PERSONAL DATA TO OTHER COUNTRIES
1. Transfers. We may transfer your personal data to different jurisdictions
in connection with the purposes described in paragraph 5 above:
1. from the jurisdiction where it is collected (or where you are
located) to any other jurisdictions that we operate in; and
2. to third parties in other jurisdictions.
You fully understand and unambiguously consent that we may transfer your
personal data to any country (including to third parties where
necessary) for the purposes set out in this Personal Data Policy or as
notified to you.
2. Safeguards. In the event that your personal data is transferred outside
of Singapore, we will take steps to ensure that your personal data
continues to receive a standard of protection that is at least
comparable to that provided under this Personal Data Policy and
applicable data protection laws.
9. PROTECTION AND RETENTION OF PERSONAL DATA
1. Unauthorised access. While we take reasonable precautions to safeguard
your personal data in our possession or under our control, you agree not
to hold us liable or responsible for any loss or damage resulting from
unauthorised or unintended access that is beyond our control, such as
hacking or cybercrimes.
2. Vulnerabilities. You should be aware that no method of transmission over
the Internet or method of electronic storage is completely secure. We do
not make any warranty, guarantee, or representation that your use of our
systems or applications is safe and protected from malware, and other
vulnerabilities. We also do not guarantee the security of data that you
choose to send us electronically. Sending such data is entirely at your
own risk.
3. Period of retention. We retain your personal data only for as long as is
necessary to fulfil the purposes we collected it for, and to satisfy our
business and/or legal purposes, including data analytics, audit,
accounting or reporting purposes. How long we keep your personal data
depends on the nature of the data, e.g. we keep personal data for at
least the duration of the limitation period for bringing claims if the
personal data may be required to commence or defend legal proceedings.
Some information may also be retained for longer, e.g. where we are
required to do so by law.
4. Anonymised data. In some circumstances we may anonymise your personal
data so that it can no longer be associated with you, in which case we
are entitled to retain and use such data without restriction.
10. YOUR RIGHTS
1. Rights you may enjoy. Under the PDPA, you enjoy certain rights under
applicable law in relation to our collection, use, disclosure and
processing of your personal data. Such rights may include:
1. Access: you may ask us if we hold your personal data and, if we are,
you can request access to your personal data. This enables you to
receive a copy of and information on the personal data we hold about
you.
2. Correction: you may request that any incomplete or inaccurate
personal data we hold about you is corrected.
3. Restriction: you may withdraw consent for our use of your personal
data.
4. Portability: if you have an ongoing relationship with us, you may
request the transfer of certain of your personal data to another
party under certain conditions.
If you wish to exercise any of your rights, you may contact us in
accordance with paragraph 1.7, or submit your request in such forms that
we may make available to you (e.g. for Jumbo Rewards and users of our
online retail services, you may access your profile and change your
details in your profile page). We may require that you submit certain
forms or provide certain information to process your request. Where
permitted by law, we may also charge you a fee to process your request.
2. Limitations. We may be permitted under applicable laws to refuse a
request, for example, we may refuse (a) a request for erasure where the
personal data is required for in connection with claims; or (b) an
objection request and continue processing your personal data based on
compelling legitimate grounds for the processing.
Cookie Policy
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