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Effective URL: https://tsico.com/
Submission: On September 18 via manual from GB — Scanned from GB
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* Why TSI
* About Close About Open About
* Contact Us & Learn More
* Blogs
* News
* Testimonials
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* Accounts Receivable Management / Debt Collection
* B2B/Commercial
* Customer Care
* Healthcare
* Legal Services
* Loan Servicing
* Talent Development & Training
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* Utilities
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* Contact Us
* Know Your Rights
* Question About Your Bill
* Make a Payment
* Why TSI
* About Close About Open About
* Contact Us & Learn More
* Blogs
* News
* Testimonials
* Join Us
* Services Close Services Open Services
* Accounts Receivable Management / Debt Collection
* B2B/Commercial
* Customer Care
* Healthcare
* Legal Services
* Loan Servicing
* Talent Development & Training
* Industries Close Industries Open Industries
* Communications
* Financial Services
* Government
* Healthcare
* Insurance
* Property Management
* Retail
* Travel/Hospitality
* Utilities
* Locations
* Success Stories
* Client Portal
* Need Help?
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* Contact Us
* Know Your Rights
* Question About Your Bill
* Make a Payment
TSI – A LEADING TECHNOLOGY ENABLED BPO PARTNER PROVIDING RECEIVABLES MANAGEMENT,
CUSTOMER CARE, BACK OFFICE SUPPORT AND CONSUMER LOAN SERVICING.
Build customer relationships, satisfaction and loyalty. Optimize your
receivables.
Exceptional customer service fuels lasting customer relationships. It is also
the key to maximizing receivables, and it is the foundation of our approach to
all of the services we provide.
About TSI
Industries We Serve
FOR A SPECIFIC SERVICE, CLICK BELOW
CXBPO
CXBPO “Happy Employees, Happy Customers”
HEALTHCARE
Healthcare Clinical and Legal Expertise
LEGAL SERVICES
Legal Services 30 Years Largest Attorney Network
LOAN SERVICING
Loan Servicing Deep Domain Knowledge
TALENT DEVELOPMENT
Talent Development Award Winning Training Expertise
B2B / COMMERCIAL
Where Aging Receivables become Ca$h Flow
ARM
ARM for 53 Years
CXBPO
CXBPO “Happy Employees, Happy Customers”
HEALTHCARE
Healthcare Clinical and Legal Expertise
LEGAL SERVICES
Legal Services 30 Years Largest Attorney Network
LOAN SERVICING
Loan Servicing Deep Domain Knowledge
TALENT DEVELOPMENT
Talent Development Award Winning Training Expertise
B2B / COMMERCIAL
Where Aging Receivables become Ca$h Flow
ARM
ARM for 53 Years
CXBPO
CXBPO “Happy Employees, Happy Customers”
HEALTHCARE
Healthcare Clinical and Legal Expertise
LEGAL SERVICES
Legal Services 30 Years Largest Attorney Network
LOAN SERVICING
Loan Servicing Deep Domain Knowledge
TALENT DEVELOPMENT
Talent Development Award Winning Training Expertise
"YOU PUT YOUR CUSTOMERS FIRST,
WE DO TOO."
Customer-first is more than a slogan. It’s in our DNA.
It fuels our company culture and it is integral to our results.
We treat your customers like our customers, and we treat our customers with
care.
Contact Us
MISSION STATEMENT
Our mission is to provide the highest quality customer service, cash flow
management, loan servicing, and business process outsourcing solutions to help
our clients achieve their performance and financial goals.
We are committed to anticipating their customer’s needs and delivering
exceptional services that exceed expectations.
About Us
OUR CORE VALUES
Our people are our brand. People who optimize the pillars upon which our
business rests – simplicity, empathy, transparency, honesty, partnership, and
great service. That’s it – simply, honestly.
* We run it like we own it.
* We treat our customers the way we want to be treated.
* We are ethical and act with integrity.
* We do it right the first time.
* We believe our people are a competitive advantage, our best company asset.
* We help our client's anticipate their needs and provide them with innovative
solutions.
* We lead and embrace change.
WE LIVE THESE VALUES EVERY DAY.
We’re on the look-out for talented and passionate team players that want to help
us to continue to transform the customer experience and interaction journey.
POWERED BY ADVANCED ANALYTICS AND OMNICHANNEL TECHNOLOGIES
TSI’s proprietary analytics improve both the efficacy of our teams and the
results we achieve on your behalf.
Every customer interaction is informed by deep insight into that customer. And
every customer is handled in the most efficient and effective way, decreasing
friction while increasing satisfaction and recovery.
What We Do
TRUSTED BY TOP BRANDS ON THE PLANET IN THE CREDIT AND CUSTOMER SERVICE
INDUSTRIES
$20B
SERVICE PORTFOLIO
45K+
CLIENT RELATIONSHIPS
$2B
COLLECTED IN 2021
32M
ACCOUNTS PLACED IN 2021
3.5M
INBOUND CUSTOMER SERVICE CALLS
268M
DATA CAPTURE VERIFICATIONS
CUSTOMER SERVICE TEAMS WITH DEEP INDUSTRY EXPERTISE
TSI achieves superior results with teams organized around key verticals and
possessing deep industry domain expertise.
For example, the challenges of recovering medical debt are different from, and
require different approaches,
when compared to servicing a utility customer or recovering credit card debt.
TSI structure is designed to meet those challenges.
Consumer Support
COMPLIANCE IS JOB ONE
Compliance, including information security are the bedrock of TSI. We’re
vigorously compliant with consumer protection laws and regulations to protect
your brand, reputation and customer relationships.
"WE RECOMMEND TSI IF YOU’RE LOOKING FOR A PARTNER THAT IS EASY TO WORK WITH,
CARES ABOUT THEIR CLIENTS AND CLIENT’S NEEDS, AND DELIVERS GAME CHANGING
RESULTS.”
DIRECTOR OF TRANSACTION SERVICES
Get Started
WHAT OUR CLIENTS AND THEIR CUSTOMERS SAY:
Thanks for your help, and please thank Jason too. He has always been very kind.
Good to have this matter finally end after so many years and paying the debt –
and beyond!
CLIENT TAX PAYER
STATE DEPARTMENT OF REVENUE
You are a BLESSING!
I just had the biggest sigh of relief …. I can’t thank you enough for how you
have supported and worked with me to complete this cycle. May next year be our
best year evah!
CLIENT TAX PAYER
STATE DEPARTMENT OF REVENUE
…I also wanted to mention that the folks in your office our always pleasant,
knowledgeable and professional; I truly appreciate that.
CLIENT TAX PAYER
STATE DEPARTMENT OF REVENUE
Thank you so much for the help and thank Sharon Carter for being wonderfully
helpful along the way.
DIRECTOR OF CLIENT SERVICES
STATE DEPARTMENT OF REVENUE
Thanks for your help, and please thank Jason too. He has always been very kind.
Good to have this matter finally end after so many years and paying the debt –
and beyond!
CLIENT TAX PAYER
STATE DEPARTMENT OF REVENUE
You are a BLESSING!
I just had the biggest sigh of relief …. I can’t thank you enough for how you
have supported and worked with me to complete this cycle. May next year be our
best year evah!
CLIENT TAX PAYER
STATE DEPARTMENT OF REVENUE
…I also wanted to mention that the folks in your office our always pleasant,
knowledgeable and professional; I truly appreciate that.
CLIENT TAX PAYER
STATE DEPARTMENT OF REVENUE
Thank you so much for the help and thank Sharon Carter for being wonderfully
helpful along the way.
DIRECTOR OF CLIENT SERVICES
STATE DEPARTMENT OF REVENUE
Thanks for your help, and please thank Jason too. He has always been very kind.
Good to have this matter finally end after so many years and paying the debt –
and beyond!
CLIENT TAX PAYER
STATE DEPARTMENT OF REVENUE
You are a BLESSING!
I just had the biggest sigh of relief …. I can’t thank you enough for how you
have supported and worked with me to complete this cycle. May next year be our
best year evah!
CLIENT TAX PAYER
STATE DEPARTMENT OF REVENUE
Read More Testimonials
TALK WITH A TSI EXPERT
Contact Us
WHY TSI
TSI SERVICES
* Accounts Receivable Management / Debt Collection
* B2B/Commercial
* Customer Care
* Healthcare
* Legal Services
* Loan Servicing
* Talent Development & Training
SUCCESS STORIES
ABOUT
* Contact Us & Learn More
* Blogs
* News
* Testimonials
* Join Us
LOCATIONS
INDUSTRIES
* Communications
* Financial Services
* Government
* Healthcare
* Insurance
* Property Management
* Retail
* Travel/Hospitality
* Utilities
CLIENT PORTAL
CONSUMER SUPPORT
* Contact Us
* Learn About Your Rights
* Question About Your Bill
MAKE A PAYMENT
Client Portal
Employee Portal
FOLLOW US ON LINKEDIN
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