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IMPLEMENTATION CONSULTANT

StepStone Group  •  Full-time  •  Lebanon, New Hampshire, United States  •  5d
ago


COMPANY DESCRIPTION

Appcast is the global leader in programmatic recruitment advertising technology
and recruitment marketing services. With advanced technology, unmatched market
data and a team of the industry’s best recruitment marketers, Appcast’s
technology and services manage job advertising annually for enterprise clients
across multiple industries and geographies. Headquartered in Lebanon, N.H. with
offices in the U.S., Canada and Europe. Appcast is part of the Stepstone group,
a leading digital recruitment platform that connects companies with the right
talent and helps people find the right job.   


JOB DESCRIPTION

The Implementation Consultant works with our account management and sales teams
on the implementation of new accounts, as well to help our current customers
maneuver and operate through Appcast’s software solutions. 

Job Responsibilities

 * Act as point of contact internally and externally for assigned
   implementations and projects.  
 * Interact with customers in conjunction with Account Management and Sales
   partners to gather all necessary information including technical requirements
   for implementations.  
 * Create detailed implementation documents for each customer to ensure a
   seamless transition from sales through implementation and go-live.   
 * Work with internal partners to constantly identify ways to improve and
   streamline the implementation process.   
 * Collaborate with internal teams to drive a consistent, high-quality
   experience for our customers throughout the implementation process.   


QUALIFICATIONS

 * Demonstrated experience placing the needs of the team and client above
   self.  
 * Excellent relationship management skills.  
 * Disciplined, self-starter with the ability to multi-task.  
 * Excellent written and verbal communication skills with the ability to relay
   information quickly.  

Education and Experience

 * 5+ years of experience in customer service and/or software implementation,
   preferably in the Talent Acquisition industry.  

 * Bachelor's degree or equivalent experience preferred.  

Travel Requirements

 * Travel requirements for this position may include travel as needed to
   internal and external meetings a few times a year. This may vary based on
   business needs and opportunities.  

Supervisory Responsibilities

 * This position does not supervise others.  

Expected Compensation Range: $62,500-$104,500


ADDITIONAL INFORMATION

Appcast recognized as one of Inc Magazine's "Best Workplaces" for 2024! 

 * We’re the best at what we do. We’re the global leader in programmatic
   recruitment advertising. With advanced technology, unmatched market data and
   a team of the industry’s best recruitment marketers. 
 * We have an amazing culture driven by great people. Headquartered in Lebanon,
   N.H. with offices in the U.S., Canada and Europe, Appcast is part of the
   Stepstone group. To better understand our company culture, read Our Story and
   check out Working at Appcast on our website.  
 * We take care of our employees. We're dedicated to creating an inviting
   environment where individuals from diverse backgrounds can thrive and
   develop. We believe in providing competitive compensation and comprehensive
   benefits, ensuring our team can support their loved ones and one another. We
   enjoy fostering a sense of community through dedicated employee networks, fun
   gatherings, delicious food, and even welcoming furry friends into our
   workspace. We live our values each day including volunteering and giving back
   to our communities. 

All your information will be kept confidential according to EEO guidelines. 

Appcast is an equal opportunity employer, and all qualified applicants will
receive consideration for employment without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected veteran
status, sexual orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws.


STEPSTONE GROUP

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