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VERIZON FRONTLINE

The advanced network and technology for first responders on the front lines.
It’s your mission. Let’s make it happen.

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RELIABLE CONNECTIVITY

For 30 years, our mission-proven communications solutions have helped first
responders stay connected on the front lines.

Watch video Read FAQs


#1 NETWORK CHOICE IN PUBLIC SAFETY¹

More than 35,000 agencies rely on Verizon Frontline and our mission critical
solutions.


BUILT ON AMERICA’S MOST RELIABLE 5G NETWORK²

The power of Verizon 5G gives first responders speed, coverage and security they
can count on in critical situations.

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TRULY PRIORITIZING FIRST RESPONDERS³

Our intelligent platform automatically provides prioritization and preemption to
first responders’ voice and data communications so they can stay connected when
it matters most.

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STAYING CONNECTED IN EXTREME OR ROUTINE SITUATIONS

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SOLUTIONS


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ADVANCED RESPONSE SOLUTIONS

Support emergency operations in the city, on base or in extreme locations with
rugged mobile devices—including ad-hoc networks, asset monitoring and more.



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SECURE MISSION CRITICAL COMMUNICATIONS

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interoperable solutions such as Push to Talk Plus and Group First Response.



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SITUATIONAL AWARENESS SOLUTIONS

Make better-informed decisions and get timely, reliable data using critical
tools, such as Wireless Network Performance Manager.



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PUBLIC SAFETY DEVICES

Keep your organization securely connected, even in the most trying situations,
with durable smartphones that can withstand harsh environments.



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NEWS AND EVENTS

Discover announcements and learn about Verizon-led discussions and
presentations, across the country, on public safety solutions.

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2024 VERIZON FRONTLINE ROADSHOW

Come see our solutions and technology firsthand at locations across the country,
and meet the team that supports your mission.

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COMMITTED TO PUBLIC SAFETY

For decades, Verizon has provided communications solutions for public safety
personnel, and worked alongside them, in support of their mission to protect and
serve communities.

Learn more


OUR 5G ULTRA WIDEBAND IS AVAILABLE TO 200+ MILLION PEOPLE ACROSS THE U.S.⁴


7,100+

Devices and solutions provided to public safety agencies by the Verizon
Frontline Crisis Response Team in 2023


~80%

Permanent generator penetration at LTE and macro cell sites across the U.S.


100%

Battery backup at macro-cell sites across the U.S.


MORE TO EXPLORE


VERIZON FRONTLINE
CRISIS RESPONSE TEAM

We help first responders, government agencies and more stay connected 24/7
during emergencies and beyond.

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INNOVATION PROGRAM

Join the first-of-its-kind innovation incubator dedicated to creating 5G-enabled
solutions for first responders on the front lines and those supporting them.

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TACTICAL HUMANITARIAN OPERATIONS RESPONSE (THOR)

Explore our rapid response command center that can deploy a standalone mobile
network for first responders under almost any conditions. Step inside.

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VERIZON FIRST RESPONDER BENEFITS PROGRAM

First responders can use two priority services for their personal wireless
devices, at no additional cost.

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FACES OF VERIZON FRONTLINE

Sal Cassano

Watch the courageous story of one of New York’s bravest, who helped rebuild the
FDNY after 9/11 and joined the Verizon First Responder Advisory Council (VFRAC)
to help improve first responder communications.





RESOURCES

ARTICLE
TECH TO HELP WITH LAW ENFORCEMENT STAFFING SHORTAGES

Learn how modern solutions can help law enforcement agencies get more done with
less resources.


ARTICLE
ADDRESSING THE PARAMEDIC SHORTAGE USING NEW TECH

Discover how technology advancements can help public safety agencies limit the
impact of personnel shortages.


PROGRAM
VERIZON FIRST RESPONDER ADVISORY COUNCIL

Take advantage of experts and leaders who offer strategic input and advice for
public safety organizations.


CASE STUDY
RECONNECTING PUERTO RICO AFTER A HURRICANE

Learn how a private sector partnership and fresh thinking helped Puerto Rico
reopen essential delivery channels post-hurricane.


CASE STUDY
HELPING TO TRANSFORM CRISIS INTERVENTION

Explore how Verizon helps the Harris Center and Harris County Sheriff’s Office
improve outcomes during mental health crisis response.


CASE STUDY
ADVANCED COMMUNICATIONS FOR IOWA POLICE

Learn how secure solutions, like mobile device management, are helping one small
town keep its police officers, citizens and the public safe.


CASE STUDY
DELIVERING CRITICAL CONNECTIVITY DURING AN EARTHQUAKE EXERCISE

The Verizon Frontline Crisis Response Team deployed to South Carolina to help
multiple public safety agencies in a statewide earthquake exercise with
mission-critical communications capabilities.


ARTICLE
THE TEAMS AND DEPLOYABLES BEHIND VERIZON FRONTLINE

Verizon Frontline goes beyond providing essential infrastructure, connectivity
and devices. Meet the dedicated workforce behind the Verizon first responder
network and its assets.


EXECUTIVE BRIEF
EMERGING CAPABILITIES FOR FIRST RESPONDERS

Learn how network upgrades, additional data and artificial intelligence
applications are set to vastly improve first responder situational awareness.


REPORT
2024 DATA BREACH INVESTIGATIONS REPORT

This year, we analyzed a staggering 30,458 real-world security incidents.
Download the DBIR to find out more about the cyber threats your organization
might be up against.


SURVEY
2023 PUBLIC SAFETY COMMUNICATIONS SURVEY

A survey of nearly 2,000 first responders found that there is continuing demand
for network reliability, mobility and 5G connectivity.


WHITE PAPER
KEEPING FIRST RESPONDERS SAFE

Discover how new technology solutions backed by 5G can help support your mission
and improve situational awareness.


INFOGRAPHIC
RESPOND. ASSESS. ACT.

Learn how Verizon data and communications solutions align with first responder
needs.


EBOOK
READY FOR ANYTHING

Learn how federal law enforcement agencies embrace new tech and 5G.








LET’S
CONNECT.

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1 Based on quarterly third-party wireless voice market share data, Q4 2023.


2 Most reliable 5G network based on more first place rankings in RootMetrics® 5G
data reliability assessments of 125 metro markets conducted in 2H 2023. Tested
with best commercially available smartphones on three national mobile networks
across all available network types. Your experiences may vary. RootMetrics
rankings are not an endorsement of Verizon.


3 Priority and Preemption services are available on the 4G LTE and 5G networks
for eligible public safety users. Priority and Preemption services are not
offered on the 5G Ultra Wideband network at this time. In the unlikely event
that the 5G Ultra Wideband network is congested, eligible users automatically
fall back to the 4G LTE network and their communications receive Priority and
Preemption services.


4 “Verizon’s 5G Ultra Wideband now reaches 200 million people.” Verizon press
release, 2023.

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