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CHANGES TO TRICARE PRESCRIPTION DRUG COPAYMENTS STARTING JANUARY 1, 2024

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Starting January 1, 2024, TRICARE prescription drug copayments will change at
TRICARE Home Delivery and retail network pharmacies for all beneficiaries,
except active duty service members, dependent survivors of active duty service
members, and medically retired service members and their dependents.

Learn more
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CONTACT US

For questions about:

 * Your medicine
 * Your prescription benefits
 * Transferring a medicine to home delivery

 * Order status
 * Pausing, cancelling or changing your order
 * Pricing
 * Our website

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Send an online message
We'll reply by email within 24 to 72 hours.
DOD.customer.relations@express-scripts.com

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Call us
If you are within the United States, please call us toll-free at: (877)363-1303
If you have hearing impairment, TTP: (877)540-6261

Call us outside of the United States or Territories

Toll-free number outside of the United States: (877)363-1303

Or, dial the in-country access code listed below:

 * Germany: 00+800-3631-3030
 * Italy: 00+800-3631-3030
 * Japan–IDC: 0061+800-3631-3030
 * Japan–Japan Telecom: 0041+800-3631-3030
 * Japan–KDD: 010+800-3631-3030
 * Japan–Other: 0033+800-3631-3030
 * South Korea: 002+800-3631-3030
 * Turkey: 0811-288-0001 (once prompted, input 877-363-1303)
 * United Kingdom: 00+800-3631-3030

TO REPORT A POSSIBLE FRAUD:

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Contact the TRICARE fraud tip hotline
Call toll-free at: (866)759-6139
Or, email us at: TRICAREfraudtip@express-scripts.com

If you have a medical emergency, please dial 911 for emergency services.
For urgent medical questions, please contact your doctor or other healthcare
provider.

 * 
   URAC Accredited Pharmacy Benefit Management, Expires 11/01/2025
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   URAC Accredited Mail Service Pharmacy Expires 11/01/2023
 * 
   The National Committee for Quality Assurance
 * 
   NABP Accredited Digital Pharmacy

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 * العربية
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   ﺧدﻣﺎت اﻷﻋﺿﺎء ﻋﻠﻰ ﺑطﺎﻗﺔ اﻟﮭوﯾﺔ اﻟﺧﺎﺻﺔ ﺑكﻟﻠﺣﺻول ﻋﻠﻰ ﻣﺳﺎﻋدة.
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 * Français
   Vous avez droit d’obtenir ces informations ainsi qu’un service d’assistance
   gratuit dans votre langue. En cas de besoin, veuillez contacter le numéro
   d’assistance réservé aux membres figurant sur votre carte d’identification.
 * Deutsch
   Sie haben das Recht, diese Informationen und Hilfe in Ihrer Sprache kostenlos
   zu erhalten. Für Hilfe rufen Sie die Nummer der Mitgliederbetreuung auf Ihrem
   Ausweis an.
 * Creole Ayisyen
   Ou gen dwa pou jwenn enfòmasyon sa a ak èd nan lang ou gratis. Rele nimewo
   Sèvis Manm ki sou kat idantifikasyon w lan pou jwenn èd.
 * Italiano
   Lei ha il diritto di ottenere queste informazioni e assistenza nella Sua
   lingua gratuitamente. Per ottenere assistenza, si rivolga al Servizio soci al
   numero indicato sulla Sua tessera di identificazione.
 * 日本語
   あなたは、無料で、しかもあなたの言語でこの情報を取得し、サポートを受ける権利があります。 サポートが必要な場合は、お手元の ID
   カードに記載のメンバーサービスの番号まで電話でお問合せくださ い。
 * 한국어
   귀하는 이 정보와 도움을 귀하의 모국어로 무료로 받을 권리가 있습니다. 도움을 원하시면 귀하의 ID 카드에 나와 있는 회원 서비스 번호로
   전화하십시오.
 * فارسی
   ﺷﻤﺎ ﺣﻖ دارﯾﺪ ﮐﮫ اﯾﻦ اطﻼﻋﺎت و راھﻨﻤﺎﯾﯽ را ﺑﮫ راﯾﮕﺎن ﺑﮫ زﺑﺎن ﺧﻮد درﯾﺎﻓﺖ ﮐﻨﯿﺪ.
   ﺑﺎ ﺷﻤﺎره روی ﮐﺎرت ﺷﻨﺎﺳﺎﯾﯽ ﺷﻤﺎ درج ﺷﺪه اﺳﺖ ﺗﻤﺎس ﺑﮕﯿﺮﯾﺪ.
 * Język polski
   Masz prawo do uzyskania tej informacji oraz bezpłatnej pomocy w Twoim języku.
   Zadzwoń pod numer Działu Obsługi Członków znajdujący się na Twojej
   legitymacji w celu uzyskania pomocy.
 * Português
   Tem o direito de receber esta informação e ajuda no seu idioma,
   gratuitamente. Para mais ajuda, contacte o número da Assistência a membros
   que consta no seu cartão de identificação.
 * Русский
   У вас есть право получить эту информацию на своем языке бесплатно. Позвоните
   в отделение обслуживания клиентов по номеру, указанному на вашей
   идентификационной карте, для получения помощи.
 * Español
   Usted tiene derecho a recibir esta información, así como ayuda, en su idioma
   de manera gratuita. Para obtener ayuda, llame al número de Servicios al
   Miembro que figura en su tarjeta de identificación.
 * Tagalog
   May karapatan kayong makuha ang impormasyong ito at matulungan kayo sa inyong
   wika nang libre. Tawagan ang numero ng Member Services (Mga Serbisyo para sa
   Miyembro) na nasa inyong ID kard para sa tulong.
 * Tiếng Việt
   Quý vị có quyền nhận thông tin này và được trợ giúp bằng ngôn ngữ của quý vị
   miễn phí. Hãy gọi số Dịch vụ Thành viên trên thẻ ID của quý vị để được trợ
   giúp.

© 2023 Express Scripts. All Rights Reserved. Express Scripts and E logo are
trademarks of Express Scripts Strategic Development, Inc. TRICARE is a
registered trademark of the Department of Defense, Defense Health Agency. All
Rights Reserved. The Apple logo and App Store are trademarks of Apple Inc.
Google Play and the Google Play logo are trademarks of Google LLC.


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