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Text Content

Book a Demopowered by Calendly
 * Home
 * Marketplace
 * Authoring Platform
 * Features
   Multilingual Avatars
   New!
   Realistic AI Voices
   New!
   AI-Driven Assessments
   AI-generated Virtual Scene
   New!
 * Pricing
 * Blog
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 * Cart
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X

 * Home
 * Marketplace
 * Authoring Platform
 * Features
   Multilingual Avatars
   New!
   Realistic AI Voices
   New!
   AI-Driven Assessments
   AI-generated Virtual Scene
   New!
 * Pricing
 * Blog
 * My Account
 * Cart
 * Contact


X

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RENEWAL RATE NEGOTIATION

 * CHARACTER’S ROLE
   
   CUSTOMER

 * USER’S ROLE
   
   INSURANCE COMPANY REPRESENTATIVE

 * SCENARIO LOCATION
   
   INSURANCE COMPANY REPRESENTATIVE OFFICE


About the Case

Ava Monroe, a 41-year-old graphic designer in Baltimore, is visiting the
insurance company to negotiate a 20% increase in her home insurance premium.
With recent financial challenges and neighborhood break-ins she is concerned
about the security of her home. At the same time Ava seeks to maintain coverage
at a lower rate.

As the insurance representative, you need to explore options like discounts,
bundling with auto insurance, or increasing the deductible to help Ava afford
her renewal while keeping her home protected.

Learning Objectives:
 * Adapting to changing circumstances and modifying approaches as needed 
 * Conveying information clearly and effectively in various situations 
 * Understanding and sharing the feelings of others to build rapport 
 * Engaging attentively with speakers to improve understanding and response
 * Asking relevant questions to gather information and clarify details

Skills Assessed
 * Flexibility  
 * Communication  
 * Empathy  
 * Active Listening  
 * Inquiry


CUSTOMIZE YOUR CASE
NO TECHNICAL KNOWLEDGE REQUIRED.

With the AI-Humans platform, create fully customizable AI-powered immersive
scenarios for soft skills training. You have the power to:

 * Outline the case details
 * Define assessment rubrics
 * Select a character of your choice
 * Define user and character roles
 * Select virtual location suitable to case



Try Now
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RENEWAL RATE NEGOTIATION

ENTER YOUR DETAILS AND CLICK TRY NOW.



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