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EXTRAORDINARY EXPERIENCES DRIVE EXTRAORDINARY OUTCOMES!
We are the world leader in Conversational AI technology, helping companies
deliver extraordinary experiences for their customers, agents, and employees on
voice and digital channels.
Request a Demo Watch Video
EFFECTIVE EXPERIENCES MATTER
Provide convenient, timely, and personalized service experiences for your
customers and employees with Conversational AI powered intelligent voice and
digital assistants.
KEY EXPERIENCE AREAS OF FOCUS
CUSTOMER EXPERIENCE
Deliver humanized and effective experiences with speed and accuracy to delight
your customers.
Provide the best self-service experiences using conversational AI across voice
and digital channels, every time and gain a competitive advantage.
Read more
EMPLOYEE EXPERIENCE
Keep pace with speed of business by automating employee interactions through
self-serve intelligent virtual assistants.
Provide quick, accurate, and contextual answers to repetitive queries enabling
your support staff to get back to business priorities that matter.
Read more
KEY EXPERIENCE AREAS OF FOCUS
CUSTOMER EXPERIENCE
Deliver humanized and effective experiences with speed and accuracy to delight
your customers.
Provide the best self-service experiences using conversational AI across voice
and digital channels, every time and gain a competitive advantage.
Read more
EMPLOYEE EXPERIENCE
Keep pace with speed of business by automating employee interactions through
self-serve intelligent virtual assistants.
Provide quick, accurate, and contextual answers to repetitive queries enabling
your support staff to get back to business priorities that matter.
Read more
TRUSTED BY THE WORLD’S MOST ICONIC BRANDS
Read our customer success stories
200+
Fortune 2000 companies
Top 4 banks
Top 3 healthcare
100M+
Enterprise consumers
interacting with Kore.ai technology
1M+
Employees use Kore.ai IVAs
to automate 1 billion plus interactions across 35+ channels
15%-75%
Automate Rates
based on use case
$1B+
In cost reduction
delivered to consumer operations since 2015
HERE IS WHAT OUR CUSTOMERS HAVE TO SAY
Sr Manager
Industry: Miscellaneous
Role: Applications
Firm Size: 3B - 10B USD
A VERY UNIQUE CONVERSATIONAL AI PLATFORM !
Overall a great Enterprise Conversational AI platform, the different options
that you have for training – the fundamental meaning and machine learning give a
lot of flexibility.
Read more
Principal Product Manager
Industry: Media
Role: Product Management/Marketing
Firm Size: 3B - 10B USD
SUPPORT BOT IS HELPING SAVE 100’S OF SUPPORT HOURS PER QUARTER
We’ve been able to drive significant business value since deploying our Kore.ai
built employee support Slack bot. Using the bot, we are saving hundreds of
support hours per quarter across multiple business areas (IT, Finance and HR).
JOSE ENRIQUE PONS
Lead Architect,
T-Systems
INTEGRATION WITH A WORKFLOW ENGINE WILL DEFINITIVELY SPEED UP THE PROCESS OF BOT
DEVELOPMENT
We have been using Kore.ai platform for 2.5 years. We have always had good
support from their side both in contract negotiation and on the operational
side. Over time, they improved the platform based on customer feedback. They’ve
released version 9 a few weeks ago, it’s impressive! I believe the integration
with a workflow engine will definitely speed up the process of bot development.
STACY PELLETIER
HR Digital Enablement,
Enbridge, Inc
Industry: Energy
Revenue: 30B + USD
EXCELLENT EXPERIENCE IMPLEMENTING OUR HR VIRTUAL ASSISTANT
We had an excellent experience implementing our HR virtual assistant with
Kore.ai. The platform is very flexible, easy to use and configure. Kore.ai is
always adding innovative capabilities for continuous improvement. As an HR
end-user, I have been able to learn how to create my own simple intents and
add/configure the NLP with relative ease.
Architect
Industry: Communications
Role: Enterprise Architecture and Technology Innovation
Firm Size: 30B + USD
SPEED TO MARKET CUSTOMER EXPERIENCE WITH KORE.AI’S CONVERSATIONAL AI PLATFORM
Overall we are pleased with Kore.ai as a platform to offer at enterprise level.
It has an overall life cycle from Bot concept, Build, Integrate, Test,
Production & Analytics. NLP engine wise it has 3 different engines complementing
each other allowing some street smartness with patterns to solve some complex
scenarios.
SANTOSH KUMAR
Commercial Services Lead,
Roche Diagnostics
Industry: Healthcare
Revenue: 3B + USD
EVEN NON-TECHNICAL PEOPLE CAN DEVELOP THE SOLUTION
The platform is very user-friendly, even non-technical people can configure and
develop the solution. The platform is capable of integrating external systems/
services using API.
Software Engineer
Industry: Finance
Role: Enterprise Architecture and Technology Innovation
Firm Size: 3B - 10B USD
IF YOU NEED AN AI SOLUTION, LOOK NO FURTHER
I’ve had the pleasure of working with the Kore.ai team for over two years now.
Unlike many competitors, they have been extremely hands-on and helpful in ways I
have not experienced before.
Sr Manager
Industry: Miscellaneous
Role: Applications
Firm Size: 3B - 10B USD
A VERY UNIQUE CONVERSATIONAL AI PLATFORM !
Overall a great Enterprise Conversational AI platform, the different options
that you have for training – the fundamental meaning and machine learning give a
lot of flexibility.
Read more
Principal Product Manager
Industry: Media
Role: Product Management/Marketing
Firm Size: 3B - 10B USD
SUPPORT BOT IS HELPING SAVE 100’S OF SUPPORT HOURS PER QUARTER
We’ve been able to drive significant business value since deploying our Kore.ai
built employee support Slack bot. Using the bot, we are saving hundreds of
support hours per quarter across multiple business areas (IT, Finance and HR).
*
*
*
*
*
*
*
HERE IS WHAT OUR CUSTOMERS HAVE TO SAY
Sr Manager
Industry: Miscellaneous
Role: Applications
Firm Size: 3B - 10B USD
A VERY UNIQUE CONVERSATIONAL AI PLATFORM !
Overall a great Enterprise Conversational AI platform, the different options
that you have for training – the fundamental meaning and machine learning give a
lot of flexibility.
Read more
Principal Product Manager
Industry: Media
Role: Product Management/Marketing
Firm Size: 3B - 10B USD
SUPPORT BOT IS HELPING SAVE 100’S OF SUPPORT HOURS PER QUARTER
We’ve been able to drive significant business value since deploying our Kore.ai
built employee support Slack bot. Using the bot, we are saving hundreds of
support hours per quarter across multiple business areas (IT, Finance and HR).
JOSE ENRIQUE PONS
Lead Architect,
T-Systems
INTEGRATION WITH A WORKFLOW ENGINE WILL DEFINITIVELY SPEED UP THE PROCESS OF BOT
DEVELOPMENT
We have been using Kore.ai platform for 2.5 years. We have always had good
support from their side both in contract negotiation and on the operational
side. Over time, they improved the platform based on customer feedback. They’ve
released version 9 a few weeks ago, it’s impressive! I believe the integration
with a workflow engine will definitely speed up the process of bot development.
STACY PELLETIER
HR Digital Enablement,
Enbridge, Inc
Industry: Energy
Revenue: 30B + USD
EXCELLENT EXPERIENCE IMPLEMENTING OUR HR VIRTUAL ASSISTANT
We had an excellent experience implementing our HR virtual assistant with
Kore.ai. The platform is very flexible, easy to use and configure. Kore.ai is
always adding innovative capabilities for continuous improvement. As an HR
end-user, I have been able to learn how to create my own simple intents and
add/configure the NLP with relative ease.
Architect
Industry: Communications
Role: Enterprise Architecture and Technology Innovation
Firm Size: 30B + USD
SPEED TO MARKET CUSTOMER EXPERIENCE WITH KORE’S CONVERSATIONAL AI PLATFORM
Overall we are pleased with Kore.ai as a platform to offer at enterprise level.
It has an overall life cycle from Bot concept, Build, Integrate, Test,
Production & Analytics. NLP engine wise it has 3 different engines complementing
each other allowing some street smartness with patterns to solve some complex
scenarios.
SANTOSH KUMAR
Commercial Services Lead,
Roche Diagnostics
Industry: Healthcare
Revenue: 3B + USD
EVEN NON-TECHNICAL PEOPLE CAN DEVELOP THE SOLUTION
The platform is very user-friendly, even non-technical people can configure and
develop the solution. The platform is capable of integrating external systems/
services using API.
Software Engineer
Industry: Finance
Role: Enterprise Architecture and Technology Innovation
Firm Size: 3B - 10B USD
IF YOU NEED AN AI SOLUTION, LOOK NO FURTHER
I’ve had the pleasure of working with the Kore team for over two years now.
Unlike many competitors, they have been extremely hands-on and helpful in ways I
have not experienced before.
Sr Manager
Industry: Miscellaneous
Role: Applications
Firm Size: 3B - 10B USD
A VERY UNIQUE CONVERSATIONAL AI PLATFORM !
Overall a great Enterprise Conversational AI platform, the different options
that you have for training – the fundamental meaning and machine learning give a
lot of flexibility.
Read more
Principal Product Manager
Industry: Media
Role: Product Management/Marketing
Firm Size: 3B - 10B USD
SUPPORT BOT IS HELPING SAVE 100’S OF SUPPORT HOURS PER QUARTER
We’ve been able to drive significant business value since deploying our Kore.ai
built employee support Slack bot. Using the bot, we are saving hundreds of
support hours per quarter across multiple business areas (IT, Finance and HR).
*
*
*
*
*
*
*
AWARDS & RECOGNITION
KORE.AI NAMED A LEADER IN 2022 GARTNER® MAGIC QUADRANT™ FOR ENTERPRISE
CONVERSATIONAL AL PLATFORMS
Get the Report
Book a Consultation
KORE.AI NAMED AMONG EMARKETER’S TOP MARKETING AND RETAIL AI STARTUPS FOR 2022
To remain at the forefront of disruption, global brands must interact with
artificial intelligence (AI) startups that are developing technologies…
Learn more
KORE.AI WINS ECONOMIC TIMES BEST BRAND AWARDS 2021
Kore.ai is thrilled to be adjudged one of the best performing companies for
driving transformational change within Indian enterprises by The Economic Times.
Learn more
UPCOMING WEBINARS
BUILDING VIRTUAL ASSISTANTS WITH THE WORLD’S LEADING CONVERSATIONAL AI PLATFORM
Elevate Customer Experience (CX) Strategies with Conversational, Intelligent and
Self-learning Virtual Assistants Customer loyalty cannot be taken for granted.
Aug 19 2022, 9:00AM (EST)
BUILDING VIRTUAL ASSISTANTS WITH THE WORLD’S LEADING CONVERSATIONAL AI PLATFORM
Elevate Customer Experience (CX) Strategies with Conversational, Intelligent and
Self-learning Virtual Assistants Customer loyalty cannot be taken for granted.
Aug 19 2022, 2:00PM (EST)
NEWS & EVENTS
JUL 27, 2022
Kore.ai XO Platform Release v9.3 - Minimizes Operational Efforts & Presents
Greater Insights.
In this experience-driven world, everything boils down to satisfying customer
needs at the right time and in the right way. Of course, intelligent virtual
assistants (IVAs) are delivering this efficiently.
Read more
JUN 09, 2022
Tanla, Kore.ai forge exclusive partnership to offer Conversational AI Solutions
Tanla, a leading global CPaaS provider, and Kore.ai, the world’s leading
enterprise conversational AI software platform and solutions company, today
announced an exclusive partnership...
Read more
MAR 21, 2022
Kore.ai Expands India Office to Meet Increased Demand for Conversational AI;
Sets Stage for Greater Growth, Expansion Globally
Kore.ai, a market-leading enterprise conversational AI software platform and
solutions company, has today announced the launch of a new office...
Read more
MAR 15, 2022
Kore.ai Launches HealthAssist at HIMSS 2022
Kore.ai, a market-leading enterprise conversational AI software platform and
solutions company, today announced the launch of HealthAssist...
Read more
FEB 02, 2022
Kore.ai Named a Leader in 2022 Gartner® Magic Quadrant™ for Enterprise
Conversational AI Platforms
Kore.ai, a top conversational AI software platform and solutions provider, today
announced that the company has been named a “Leader” in the first-ever Gartner
Magic Quadrant...
Read more
NOV 23, 2021
Kore.ai Extends Its Financing to $73.5 Million
Kore.ai, a top conversational AI software company, today announced that it has
extended its Series C funding round with participation from NVIDIA.
Read more
OCT 18, 2021
Kore.ai Announces Workplace Experience Optimization Solutions at Gartner IT
Symposium/Xpo 2021
Kore.ai, a top conversational AI software company, today announced the world’s
most comprehensive suite of AI-native experience optimization solutions for
workplace collaboration and...
Read more
SEP 29, 2021
Kore.ai Raises $70 Million in Growth Financing to Power Growth of Expanded
Product Offering
Kore.ai, a top conversational AI software company, today announced it has raised
$50 million in Series C funding led by Vistara Growth and PNC, with additional
participation from...
Read more
KEEP IN TOUCH
REQUEST A DEMO
Learn how Kore.ai products and solutions can drive ROI, reduce expenses and
increase revenue.
Request a Demo
KORE.AI NAMED A LEADER IN 2022 GARTNER® MAGIC QUADRANT™ FOR ENTERPRISE
CONVERSATIONAL AL PLATFORMS
Get the ReportBook a Consultation
EXPERIENCE OPTIMIZATION
* What is Experience Optimization (XO)
* Experience Optimization (XO) Journey
PRODUCTS
* Experience Optimization Platform
* SmartAssist
* BankAssist
* HealthAssist
* AgentAssist
* HR Assist
* IT Assist
* WorkAssist
* SearchAssist
EXPERIENCE OPTIMIZATION PLATFORM
* Overview
* Conversation Designer
* Dialog Builder
* Knowledge Graph
* NL Training
* Omnichannel
* Universal Bots
* Multilingual
* Integrations
* ML + 2 NLP Engine
* Turn Management
* Context Management
* Sentiment Management
* Containment Metrics
* NLP Metrics
* Conversation Flows
* Custom Dashboards
PROCESS ASSISTANT
* Overview
* Process Flow Builder
* Digital Forms
* User Experience
* Monitor Processes
ENTERPRISE CAPABILITIES
* Integration
* Deployment
* Analytics
* Security
* Scalability
* Extensibility
* Configure & Admin
USE CASES BY FUNCTIONS
* Sales
* Marketing
* Finance
* IT Support
* HR Support
* Agent Assistant
* Customer Support
USE CASES BY INDUSTRY
* Banking
* Insurance
* Healthcare
* Retail
* Telecom
* Travel & Hospitality
* Media & Entertainment
SERVICES & SUPPORT
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* Become a Partner
* Our Services
* Get Support
* Documentation
* Citizen Developers
* Kore.ai Academy
* Forum
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Kore.ai XO Platform Release v9.3 is LIVE Now! Watch VideoView Release Notes
Kore.ai Named a Leader in 2022 Gartner® Magic Quadrant™ for Enterprise
Conversational AI PlatformsGet the ReportBook a Consultation