www.cai.io Open in urlscan Pro
2606:4700:4400::6812:226e  Public Scan

Form analysis
2 forms found in the DOM

POST https://www.cai.io/contact-us/contact-form?current=19193

<form id="form_email_2063" enctype="multipart/form-data" action="https://www.cai.io/contact-us/contact-form?current=19193" method="post" novalidate="novalidate"><input type="hidden" name="SQ_FORM_2063_PAGE" value="1" class="sq-form-field"
    id="SQ_FORM_2063_PAGE"><input type="hidden" name="form_email_2063_referral_url" value="">
  <div id="component_2067">
    <iframe id="ContactIframe" src="https://marketing.cai.io/l/936743/2022-02-04/dq25" aria-hidden="true" tabindex="-1" title="Contact Test" style="position: absolute; border:0; width:0; height:0;"></iframe>
  </div>
  <div id="component_2071">
    <script src="https://www.cai.io/__data/assets/js_file/0016/10933/contactUs.js"></script>
  </div>
  <div id="component_3529">
    <div>
      <div id="val1" data-value="1"></div>
      <div id="val2" data-value="Application Modernization"></div>
      <div id="val3" data-value=""></div>
      <div id="val4" data-value="https://www.cai.io/contact-us/contact-form"></div>
      <div id="val5" data-value="https://www.cai.io/contact-us/thank-you"></div>
      <div id="val6" data-value="https://www.cai.io/resources/articles/application-modernization-explained"></div>
      <div id="val7" data-value="1"></div>
    </div>
    <fieldset class="m-fieldset">
      <legend class="m-fieldset__legend">
        <h3 class="m-fieldset__heading a-heading a-heading--heading-3">Let's talk!</h3>
        <p class="a-muted-text">Interested in learning more? We'd love to connect and discuss the impact CAI could have on your organization.</p>
        <p class="a-muted-text">All fields marked with * are required.</p>
      </legend>
      <div class="m-form-group form-errors error d-none">Please correct all errors below.</div>
      <div class="m-form-group">
        <label id="q2063_q1_label" class="a-label" for="q2063_q1">First Name *</label>
        <input type="text" name="q2063:q1" value="" size="30" maxlength="300" class="a-text-box" required="required" aria-labelledby="q2063_q1_label" autocomplete="given-name" id="q2063_q1">
      </div>
      <div class="m-form-group">
        <label id="q2063_q2_label" class="a-label" for="q2063_q2">Last Name *</label>
        <input type="text" name="q2063:q2" value="" size="30" maxlength="300" class="a-text-box" required="required" aria-labelledby="q2063_q2_label" autocomplete="family-name" id="q2063_q2">
      </div>
      <div class="m-form-group">
        <label id="q2063_q3_label" class="a-label" for="q2063_q3">Organization *</label>
        <input type="text" name="q2063:q3" value="" size="30" maxlength="300" class="a-text-box" required="required" aria-labelledby="q2063_q3_label" autocomplete="organization" id="q2063_q3">
      </div>
      <div class="m-form-group">
        <label id="q2063_q4_label" class="a-label" for="q2063_q4">Work Email *</label>
        <input type="text" name="q2063:q4" value="" size="30" maxlength="300" class="a-text-box" required="required" aria-labelledby="q2063_q4_label" autocomplete="email" id="q2063_q4">
      </div>
      <div class="m-form-group">
        <label id="q2063_q5_label" class="a-label" for="q2063_q5">Phone Number</label>
        <input type="text" name="q2063:q5" value="" size="30" maxlength="300" class="a-text-box" aria-labelledby="q2063_q5_label" autocomplete="tel" id="q2063_q5">
      </div>
      <div id="interest_select" class="m-form-group" style="display: none;">
        <label id="q2063_q6_label" class="a-label" for="q2063_q6">What are you interested in? *</label>
        <select name="q2063:q6" id="q2063_q6" class="select" required="required" aria-labelledby="q2063_q6_label">
          <option value="" selected="selected">-- Please Select --</option>
          <option value="DS - App Modernization (AM)">Application Modernization</option>
          <option value="DS - App Rationalization (AR)">Application Rationalization</option>
          <option value="DS - App Dev and Maintenance (ADM)">Application Development and Maintenance</option>
          <option value="Consulting/Advisory Services">Consulting/Advisory Services</option>
          <option value="Contingent Workforce Solutions">Contingent Workforce Solutions</option>
          <option value="Cybersecurity">Cybersecurity</option>
          <option value="ESM - Infrastructure">Infrastructure</option>
          <option value="Intelligent Automation/RPA">Intelligent Automation/RPA</option>
          <option value="Neurodiverse Solutions (NDS)">Neurodiverse Solutions</option>
          <option value="ESM - Service Desk">Service Desk</option>
          <option value="ESM - ServiceNow">ServiceNow</option>
        </select>
      </div>
      <div id="sector_select" class="m-form-group">
        <label id="q2063_q7_label" class="a-label" for="q2063_q7">Sector *</label>
        <select name="q2063:q7" id="q2063_q7" class="select" required="required" aria-labelledby="q2063_q7_label">
          <option value="" selected="selected">-- Please Select --</option>
          <option value="Public">Public</option>
          <option value="Commercial">Commercial</option>
          <option value="None" hidden="">None</option>
        </select>
      </div>
      <div id="comment_section" class="m-form-group">
        <label id="q2063_q8_label" class="a-label" for="q2063_q8">How can we help?</label>
        <textarea name="q2063:q8" class="a-text-box" aria-labelledby="q2063_q8_label" id="q2063_q8" cols="30" rows="3" maxlength="1000"></textarea>
      </div>
      <div class="a-form-group">
        <div id="agreeToTermsError" class="m-form-group error d-none">Please agree to our terms and conditions to continue.</div>
        <label id="agreeToTermsSection" class="a-checkbox l-mt-xs" for="agreeToTermsBox">
          <input id="agreeToTermsBox" name="agreeToTermsBox" type="checkbox">
          <span>By checking this box and clicking on the “Submit” button below, you agree to our <a href="https://www.cai.io/utility-pages/terms-of-use" target="_blank">terms and conditions</a> and our updated
            <a href="https://www.iubenda.com/privacy-policy/47900164" target="_blank">privacy policy</a>.</span>
          <span class="b-input"></span>
        </label>
      </div>
      <div class="d-none">
        <input type="hidden" name="q2063:q14" value="https://www.cai.io/resources/articles/application-modernization-explained" id="q2063_q14" class="sq-form-field">
        <input type="text" name="question_h" value="" size="10" maxlength="10" class="d-none" id="question_h" title="If you are a human, do not fill in this field.">
      </div>
      <div class="a-form-group">
        <input type="hidden" name="form_email_2063_submit" value="Submit"><input type="submit" name="form_email_2063_submit" value="Submit" class="sq-form-submit" id="form_email_2063_submit">
        <p class="l-mt-xs a-subtle-text">For information about our collection and use of your personal information, our privacy and security practices and your data protection rights, please see our
          <a href="https://www.iubenda.com/privacy-policy/47900164" target="_blank">privacy policy</a> and corresponding <a href="https://www.iubenda.com/privacy-policy/47900164/cookie-policy" target="_blank">cookie policy</a>.</p>
      </div>
    </fieldset>
  </div>
</form>

GET https://www.cai.io/search

<form class="o-footer__form m-site-search-form ng-pristine ng-valid" role="search" action="https://www.cai.io/search" method="get" tabindex="-1">
  <input class="o-footer__input m-site-search-form__input" type="text" placeholder="Search" value="Search" aria-label="Search" id="search_field" name="query">
  <button class="o-footer__submit-btn m-site-search-form__submit-btn" type="submit">
    <img class="m-site-search-form__submit-btn-img" src="https://www.cai.io/__data/assets/git_bridge/0015/393/dist/assets/toolkit/images/outline_search_white_24dp.png" alt="search button icon">
  </button>
</form>

Text Content

Skip to main content
 * Newsroom
 * Careers ↗
 * CAI Worldwide
 * Accessibility

CAI We power the possible
 * Services
   All Services → Consulting/Advisory Services Contingent Workforce Solutions
   Cybersecurity Intelligent Automation/RPA Digital Services → Application
   Development and Maintenance Application Modernization Application
   Rationalization Enterprise Service Management → Infrastructure Service Desk
   ServiceNow® Offerings
   Featured Article
   
   
   UNDERSTANDING HYBRID IT

 * Neurodiverse Solutions
   CAI Neurodiverse Solutions → Diversify Join the Team Partner With Us
   Featured Article
   
   
   DESIGNING A MORE INCLUSIVE WORKPLACE FOR BUSINESSES

 * Industries
   Industries We Serve → Financial Services Healthcare Insurance Leisure and
   Entertainment Manufacturing and Supply Chain Public Sector Retail Utilities
   Featured Success Story
   
   
   IMPROVING END-USER EXPERIENCE FOR A GLOBAL LOGISTICS FIRM

 * Resources
   All Resources → Articles eBooks and White papers Events and Webinars Press
   Releases Success Stories Thought Leadership Videos
   Featured Webinar On-Demand
   
   
   2024: THE YEAR OF ACTIONABLE AI

 * About Us
   Who We Are → Our Leadership Diversity, Equity, and Inclusion Corporate Social
   Responsibility Careers ↗ CAI Worldwide About Our Founder Newsroom
   Accessibility
   Featured Video
   
   
   CAI ABOUT US

Contact us
Application Modernization


WHAT IS APPLICATION MODERNIZATION, AND WHY DOES IT MATTER?

An overview of application modernization: what it is, why it matters, and how to
get started.



 1. Home
 2. Resources
 3. Articles
 4. What is application modernization, and why does it matter?

 * Article
 * Related Resources
 * Submit Inquiry


RAPID DIGITALIZATION, LEGACY APPLICATIONS

The accelerated pace of advancing technology has challenged organizations in
most industries to reevaluate their technology platforms (applications and
infrastructure) and capabilities on a more regular basis than at any other point
in history. Both internal and external customers expect high-quality, high-touch
experiences that are faster and more connected than ever before—and
organizations must keep up to remain competitive in their markets. This is true
for organizations of all sizes and with varying consumer bases. From large
corporations to local government agencies, digital transformation continues to
make an impact.

To not just keep up, but keep ahead of the competition with these changes,
organizations are looking to modernize their enterprise applications. Consider
these enterprise applications in 3 categories: core IT, business process, and
customer support. Core IT encompasses infrastructure specific to IT teams, so
they are the most actively involved with management and oversight. Business
process applications impact an organization’s internal customers, their
employees, and streamline internal operations. The third category, customer
support applications, is a top priority right now, as it covers the
infrastructure to support and grow relationships with client bases.

In many cases, these applications are customized to meet the individual needs of
the business, making them more complex and therefore more cumbersome to
maintain. Especially when operating on a legacy platform with legacy data, the
cost and effort needed to maintain business-critical operations are pushing
organizations to optimize and streamline these workflows. But what is
application modernization, and what are the long-term outcomes? Both of these
questions are explored below.


WHAT IS APPLICATION MODERNIZATION? - EXPLAINED

Application modernization is the process of updating legacy software to better
support current and future business needs. These updates could include adding
new features, migrating to a newer hosting platform, updating or fixing broken
code, and more. In many cases, enterprise application modernization involves
re-platforming, a process by which applications are modified to function in a
cloud-first environment. The goal of enterprise application modernization is to
eliminate the time-consuming, rear-facing work associated with maintaining
legacy technology—allowing organizations to focus more on the future and
innovation.

A key feature of application modernization is that, rather than entirely
replacing existing applications, modernization projects make updates to legacy
systems. Focusing on updating rather than replacing allows organizations to
better identify the core features that must be modernized, rather than starting
from nothing. This gives project teams clearer objectives and often allows for
faster turnaround times.

For example, a state Department of Transportation (DOT) was operating its
oversize/overweight permitting processes on a legacy system built in 1998. The
state needed to implement a solution with new functions and features to improve
the end-user experience. Working alongside a CAI team, the state developed a
modern version of the application using a phased approach. The first phase
updated the external interface that integrated into the legacy backend, and the
second phase modernized the entire legacy backend itself. In doing so, the
agency saved considerable time and money while also greatly improving the
experience for its end users.

While all 3 categories of applications explored above are business-critical,
they are typically modernized at different times based on business priorities
and strategic goals. Changes in regulations and customer expectations have made
customer-related applications a top priority, so they tend to be modernized
first. As security continues to be top of mind, core IT applications are looked
at second to ensure compliance and keep organizations safe. This typically
leaves business process applications to be modernized last, and employees often
feel the impact of outdated, legacy systems on their day-to-day work. Developing
a strategy to not only modernize these applications but also drive value from
the modernized versions, is critical for both internal and external customer
satisfaction.


IMPACT OF ENTERPRISE APPLICATION MODERNIZATION

As shown in the example above, enterprise application modernization can make a
big impact on a business’s bottom line. Modernizing reduces the time needed to
maintain and correct cumbersome legacy systems, allowing teams to focus on the
future and innovate.

Other notable benefits of modernization include:

COST

Legacy systems are often costly to operate and maintain, as they are typically
outdated, inefficient, and require specialized talent for operation. Modernizing
can reduce the number of resources required to maintain the applications, saving
money and freeing up resources for higher-value work.

SPEED

Optimizing applications for cloud environments prioritizes speed and agility,
creating a more seamless experience for both external customers and the teams
maintaining the applications.

SECURITY

As cyber threats continue to grow, legacy applications become increasingly
vulnerable. By leveraging the latest technologies, you can better protect your
business and stay ahead of bad actors.

SCALE

Cloud-native technologies allow organizations to build and run scalable
applications in more dynamic environments. By migrating to the cloud,
organizations can more easily make future updates and scale their platforms to
keep pace with expected growth.

A modernized suite of enterprise applications unlocks the potential for future
innovation, delivers better user experiences, and keeps your organization
secure—all while improving speed and efficiency.


FINDING VALUE IN MODERNIZED APPLICATIONS

Once applications are modernized and migrated to the cloud, many organizations
struggle to achieve a return on investment (ROI) and drive value after the
conclusion of the modernization projects. In many cases, this is a personnel
issue, as existing talent resources do not have the skillsets to manage newer
applications. For example, an organization can upgrade to a new, cloud-based
data suite, but without the proper analysts in place to report on the data in a
meaningful way, there is little value in having the modernized application.
While cloud-based applications allow organizations to shift focus away from
constant upgrades, they must prioritize ensuring the right people are in place
to work alongside the new technology.

Upskilling existing employees and augmenting application teams with individuals
trained to manage the new applications is an effective strategy to address this
challenge. With the right resources in place and the latest technology,
organizations can more effectively drive value following their enterprise
modernization projects.

Another important consideration for achieving value in the application
modernization process is visibility into how applications work together as an
ecosystem. The latest technology only goes so far if it operates in silos.
Streamlining applications and integrating processes can help organizations move
more quickly and focus on productive activities rather than being bogged down by
manual, disjointed processes.

To ensure that your applications are working together and optimizing operations,
consider conducting an audit of your existing IT environment and identifying
areas for process improvement and consolidation. As part of this process, it is
important to review your organization’s current technical debt strategy, as well
as any additional deficits that may have been accumulated throughout the
modernization projects. Knowing this information will help you to make
actionable plans to keep all debt at a manageable level and map out an approach
to pay it off in phases.

As with any large-scale enterprise project, it is important to apply
organizational change management (OCM) best practices and engage stakeholders
early and often. Understanding communication frequency, project update
timelines, issue resolution processes, and more are essential to keeping these
projects on track and ensuring they provide the most value to your organization.
Having experienced program and project managers implement and enforce these
practices makes the process much smoother. If this puts too much strain on
internal teams, it is important to seek out a trusted partner for guidance.


MODERNIZING ENTERPRISE APPLICATIONS FOR THE FUTURE

While the benefits of application modernization are clear, getting started and
truly driving value can be cumbersome—especially considering financial
constraints and teams that are already stretched thin. Before beginning any
modernization project, it’s important to understand your technology
environment—what is working, what isn’t, and what makes sense to modernize.
Consider building an application modernization roadmap to help guide future
decisions and planning. Once a roadmap is in place, plan projects in phases to
keep teams on track and delays to a minimum. Taking an iterative approach rather
than trying to modernize all applications and features at one time allows for
continued process improvement along the way and makes it easier to identify the
cause of issues that may arise. And once applications are modernized, prioritize
leveraging the right talent and building an integrated suite to drive maximum
value and achieve the most ROI. With these best practices in mind, your
organization will be better prepared to modernize for the future in a scalable,
sustainable way.

CAI has more than 40 years of digital transformation experience, working
alongside the public and private sectors to modernize applications and
streamline operations. We’ve partnered with enterprises of all sizes to help
them drive value and realize their full potential.

Want to share this?




LET’S TALK

Ready to discuss what you're looking for? Or just have a general question? We're
here to help.

Get in touch



RELATED RESOURCES

Success Story


MODERNIZING TRANSPORTATION PERMITTING WITH END USER FEEDBACK

Streamlining user experience through collaboration and innovation

View this resource →

Success Story


EMPOWERING STATE EDUCATION WITH MODERN GRANT MANAGEMENT

When an electronic grant administration system began to buckle under the weight
of increased use and increasingly complex application details, a modernization
makeover revitalized the system.

View this resource →

Success Story


MODERNIZING TO MEET NEW FEDERAL COMPLIANCE STANDARDS

CAI helps a state transportation agency modernize its bridge management system.

View this resource →


LET'S TALK!

Interested in learning more? We'd love to connect and discuss the impact CAI
could have on your organization.

All fields marked with * are required.

Please correct all errors below.
First Name *
Last Name *
Organization *
Work Email *
Phone Number
What are you interested in? * -- Please Select --Application
ModernizationApplication RationalizationApplication Development and
MaintenanceConsulting/Advisory ServicesContingent Workforce
SolutionsCybersecurityInfrastructureIntelligent Automation/RPANeurodiverse
SolutionsService DeskServiceNow
Sector * -- Please Select --PublicCommercialNone
How can we help?
Please agree to our terms and conditions to continue.
By checking this box and clicking on the “Submit” button below, you agree to our
terms and conditions and our updated privacy policy.


For information about our collection and use of your personal information, our
privacy and security practices and your data protection rights, please see our
privacy policy and corresponding cookie policy.

×


NOTICE

We and selected third parties use cookies or similar technologies for technical
purposes and, with your consent, for functionality, experience, measurement and
marketing (personalized ads) as specified in the cookie policy.

With respect to advertising, we and 801 selected third parties, may use precise
geolocation data, and identification through device scanning in order to store
and/or access information on a device and process personal data like your usage
data for the following advertising purposes: personalised advertising and
content, advertising and content measurement, audience research and services
development.

You can freely give, deny, or withdraw your consent at any time by accessing the
preferences panel. If you give consent, it will be valid only in this domain.
Denying consent may make related features unavailable.



Use the “Accept” button to consent. Use the “Reject” button to continue without
accepting.

Press again to continue 0/2
Learn more and customize
RejectAccept


WHAT CAN WE HELP YOU FIND?


CAI We power the possible


HEADQUARTERS

1390 Ridgeview Drive

Allentown, Pennsylvania, 18104

Contact us

inquire@cai.io

+1 (888) 824-8111


FOLLOW US




SERVICES


ALL SERVICES →

 * Consulting/Advisory Services
 * Contingent Workforce Solutions
 * Cybersecurity
 * Intelligent Automation/RPA
 * Digital Services →
 * Application Development and Maintenance
 * Application Modernization
 * Application Rationalization
 * Enterprise Service Management →
 * Infrastructure
 * Service Desk
 * ServiceNow® Offerings


NEURODIVERSE SOLUTIONS


CAI NEURODIVERSE SOLUTIONS →

 * Diversify
 * Join the Team
 * Partner With Us


INDUSTRIES


INDUSTRIES WE SERVE →

 * Financial Services
 * Healthcare
 * Insurance
 * Leisure and Entertainment
 * Manufacturing and Supply Chain
 * Public Sector
 * Retail
 * Utilities


RESOURCES


ALL RESOURCES →

 * Articles
 * eBooks and White papers
 * Events and Webinars
 * Press Releases
 * Success Stories
 * Thought Leadership
 * Videos


ABOUT US


WHO WE ARE →

 * Our Leadership
 * Diversity, Equity, and Inclusion
 * Corporate Social Responsibility
 * Careers ↗
 * CAI Worldwide
 * About Our Founder
 * Newsroom
 * Accessibility

© 2023. All rights reserved.

 | Privacy Policy | Cookie Policy | Terms of Use | Sitemap
https://dxp-us-search.funnelback.squiz.cloud/s/search.html
https://www.cai.io/connectors/suggest-fb
53e3371d-72b5-421e-bdea-28a1da336d98~sp-cai-io
https://www.cai.io/design/tools-and-helpers/notification-bar/notification?root=&v=0.1.18