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About Us


PRIVACY & TERMS

 * Overview
 * Privacy Policy
 * Terms and Conditions
 * Disclaimer
 * Licensing and Permissions
 * Accessibility Policy
 * Community Guidelines
 * Sustainability




TERMS AND CONDITIONS

Welcome to The Globe and Mail.

Please carefully read these Terms and Conditions.

In these Terms and Conditions, “The Globe and Mail” or “we” means The Globe and
Mail Inc. and its respective affiliates, related companies, unaffiliated
partners and/or licensors.

 1.  Your Use of a Service
 2.  Accessing Services
 3.  Types of Users and Levels of Access
 4.  Creating a Registration Account
 5.  Subscribing to a Service
     a. Subscription Agreement
     b. Fees
     c. Term
     d. Modifications by You
     e. Modifications by The Globe and Mail
     f. Cancellation and Refunds
     g. Promotions
 6.  The Content — Protected by Copyright and Trade-mark Laws
 7.  User-Generated Content — A Licence to The Globe and Mail
 8.  Licence to Use the Services and Content
 9.  Restrictions on the Use of Content and Services
 10. Disclaimers
     a. Content and Professional Information Content
     b. Third-Party Content, User-Generated Content, Links to Websites,
        Advertisements
     c. Downloads
     d. No Warranty
 11. Limitation of Liability
 12. Indemnity
 13. Termination by The Globe and Mail
 14. Jurisdiction
 15. Arbitration
 16. General
 17. Contact Us


1. YOUR USE OF A SERVICE

These terms, along with our Privacy Policy, apply to your use of any product
and/or service offered by The Globe and Mail (the “Services”). If you are paying
a fee for a Service, then you may also have a separate Subscription Agreement
with The Globe and Mail and/or certain authorized third-parties (such as with
financial exchanges).

If you continue to use a Service, then you are deemed to accept the Terms and
Conditions and it forms a legally binding agreement between you and The Globe
and Mail. If you do not agree with these Terms and Conditions, Privacy Policy,
or any applicable Subscription Agreement, then please do not use the Service.


2. ACCESSING SERVICES

You understand that before accessing a Service, it is your responsibility to
take protective measures to guard against computer viruses and other destructive
elements, such as through the use of industry standard and updated virus
scanning tools, and to ensure that you have a complete, current and secure
back-up of information and software on your computer or other devices that you
may use to access the Services.

The Globe and Mail is not responsible for any additional charges that you may
incur for using a Service, such as data or other telecommunication or Internet
or wireless service provider fees.

Access to certain Services may be restricted to simultaneous access on four or
fewer devices at one time. The Globe and Mail reserves the right to force a log
off out of your registration account in the event that it determines in its sole
discretion that your registration account has been simultaneously logged into on
more devices than permitted.

You expressly acknowledge and agree that The Globe and Mail provides the
Services to you in reliance on these Terms and Conditions.


3. TYPES OF USERS AND LEVELS OF ACCESS

The Services and Content (as defined below) may contain materials that are not
suitable for minors. You acknowledge that you are fully responsible for the
conduct and use of the Services and Content by minors in your care and control
whom you have authorized to access and use the Services and Content.

There are different types of users of the Services.

Anonymous Users have limits on their access and interactions with the Services.
Anonymous Users may not be able to view or access all elements of the Services.

Non-Registered Users have entered their e-mail address to access certain
Services (such as newsletter delivery), but still have limits on their access
and interactions with the Services.

Registered Users have created a registration account and have enhanced access to
certain Services (such as commenting and newsletter delivery) but still have
limits on their access and interactions with the Services.

Subscribers may have created a registration account and may pay fees for certain
Services. Subscribers have access and privileges with respect to each Service
they have subscribed to.

Anonymous Users, Registered Users and Subscribers together are “Users”. All User
information is governed by our Privacy Policy.


4. CREATING A REGISTRATION ACCOUNT

Visit https://www.theglobeandmail.com/ to create your registration account. You
consent to the collection and use of your personal information by The Globe and
Mail for the purpose of creating your registration and/or subscription account,
as applicable.

You must provide correct, current and complete information during the
registration process. User information must be kept up to date. You may not
pretend to be someone else or spoof their identity.

You will create a login and password to your account, which is unique to your
account and must be kept confidential at all times. You may also be able to
create an account by using a third party social media account, such as Twitter,
Facebook or LinkedIn.

Each account is intended to apply to a single user. Should you choose to share
your account with a family member, you will have to share your log in
information with them and give them permission to view your account and
information. You agree that you are responsible for all activities and
transactions that occur through your account. You will promptly notify The Globe
and Mail if you become aware of any unauthorized access or use of your account.

We may terminate or suspend your account at any time, without notice to you, if
we believe your use of the Services breaches these Terms and Conditions, such as
if your user information is incorrect, not current, or if your account is in
arrears or has been breached.


5. SUBSCRIBING TO A SERVICE

The Globe and Mail reserves the right to reject a subscription order for a
Service at any time.

(A) SUBSCRIPTION AGREEMENT

Certain Services and Content will only be provided to you upon your acceptance
of a Subscription Agreement with The Globe and Mail or an authorized
third-party. The Subscription Agreement or a link to the Subscription Agreement
will be presented to you for your review during the subscription process.
Information provided by you to fulfil a subscription order is subject to The
Globe’s Privacy Policy.

(B) FEES

The Globe and Mail reserves the right to charge fees for access to any Service.

You will not be charged a fee for a Service unless you subscribe to that
Service. You must be of the age of majority in your jurisdiction of residence to
subscribe to a Service.

The fees for Service (plus any applicable taxes or other additional charges,
such as administration, transaction or access fees), accepted methods of payment
and accepted frequencies of billing (such as one-time, every four weeks, monthly
or annually) will be specified at the time of subscription. All fees, unless
otherwise specified, are in Canadian dollars.

For periodic subscriptions to Services, you will be automatically billed (i.e.
charged or debited) or invoiced on or around the periodic anniversary date of
your subscription to the Service, and periodically thereafter in accordance with
the billing cycle selected at the time of purchase. You will be automatically
billed (i.e. charged or debited) at the time of purchase for one-time purchases.

You are responsible for providing and maintaining current, complete and accurate
billing and delivery information. You must contact The Globe and Mail
immediately with any changes to your billing or delivery information to avoid
any interruptions to your Service.

The Globe and Mail reserves the rights to levy an administration charge if your
method of payment is invalid (e.g. an expired or otherwise invalid credit card).
You will remain responsible for all fees and for all costs incurred by The Globe
and Mail in connection with the unpaid fees, including but not limited to
collection agency fees. You authorize us to obtain updated expiration dates if
applicable and we reserve the right to charge the fee to the renewal credit
cards.

By subscribing to a Service, you agree to pay the subscription fees specified at
the time of purchase, using the method of payment chosen, and billed/charged at
the frequency provided.

(C) TERM

If you purchase a periodic subscription to a Service, your subscription will
continue until it is cancelled.

(D) MODIFICATION BY YOU

You may make certain changes to your Service, including but not limited to the
frequency of billing, delivery dates, products, and other particulars of the
Services that you have subscribed to. Refunds, reconciliations and charges will
be applied in accordance with the terms specified in these Terms and Conditions
or your applicable Subscriber Agreement at the sole discretion of The Globe and
Mail.

I. PRINT PUBLICATION DELIVERY SERVICES

If you wish to reduce the delivery frequency of your Service, The Globe and Mail
will not refund any fees, but instead extend the term of your subscription. If
you wish to increase the delivery frequency of your Service, The Globe and Mail
will increase your fees effective immediately.

II. PRINT PUBLICATION DELIVERY SUSPENSIONS

When you are away, we understand you do not want the paper delivered. We are
happy to suspend your delivery and restart it upon your return, subject to the
policies below.

(A) THE GLOBE AND MAIL

For temporary suspensions 28 days or less in duration, we will continue to
charge your account during the suspension and will not extend your service.
Globe2Go, the digital replica of our printed newspaper, is available to you at
http://globeandmail.com/globe2go and our website is available to you at
http://theglobeandmail.com.

For temporary suspensions 29 days or more in duration, we will continue to
charge accounts for the first 28 days of the suspension. Subscribers have access
to all available content on globeandmail.com and Globe2Go, our digital newspaper
replica, during the 28-day period. To maintain digital access after 28 days, we
will charge you your current print subscription fee or $1.00 per day (plus
applicable taxes), whichever is lesser.

If you forget your email or password to log in to globeandmail.com and Globe2Go,
simply contact Customer Care online at
https://contactsupport.theglobeandmail.com or call 1-800-387-5400.

(B) THE NEW YORK TIMES

For temporary suspensions 28 days or less in duration, we will continue to
charge your account during the suspension and will not extend your service.

For temporary suspensions 29 days or more in duration, we will continue to
charge your account for the first 28 days of the suspension. Your subscription
will be extended for the portion of your suspension over 28 days.

Any changes made by you to your Services may result, at the sole discretion of
The Globe and Mail, in changes to or the cancellation of any associated free
trials, discounts or similar promotions, effective at the date determined by The
Globe and Mail.

(E) MODIFICATIONS BY THE GLOBE AND MAIL

You will be given advance notice of any new fees, changes to current fees or
other material changes to the Services by notification methods including but not
limited to postal mail, email, or the posting of an advertisement or notice on a
website or print publication of The Globe and Mail.

If you do not wish to accept the new fees, you may cancel your Service in
accordance with these Terms and Conditions or an applicable Subscription
Agreement.

If The Globe and Mail has made, in its sole determination, an error in fees for
a Service, your sole remedy is to cancel the Service. The Globe and Mail is
under no obligation to provide you with the Service at the erroneous fee.

(F) CANCELLATION AND REFUNDS

One-time purchases cannot be cancelled or refunded. No refunds will be provided
for amounts less than $5 CDN. The Globe and Mail reserves the right (but is
under no obligation) to issue refunds or credits at our sole discretion.

I. PRINT NEWSPAPER SUBSCRIPTION SERVICE

Effective June 29th, 2015, you may request a cancellation of your print
newspaper subscription Service upon no less than 28 days’ notice by contacting
The Globe and Mail by phone at 1-800-387-5400. Applicable charges continue to
apply until the end of the notice period or until the end of the then current
billing period, whichever is earlier. Your receipt and access to the subscribed
Services will end as of the processed date of cancellation.

II. ALL OTHER SERVICES

If you cancel a four-week (or less) periodic subscription to a Service, it will
only be effective at the end of the then current billing period. You will not
receive a refund of fees for the current billing period. You will continue to
receive and have access to the subscribed Services until the end of the current
billing period.

If you cancel a periodic subscription to a Service that is longer than four
weeks (e.g. annual) you may request a cancellation upon no less than 28 days’
notice by contacting The Globe and Mail by phone at 1-800-387-5400. Applicable
charges continue to apply until the end of the notice period or until the end of
the then current billing period, whichever is earlier. Your receipt and access
to the subscribed Services will end as of the processed date of cancellation.

(G) PROMOTIONS

The Globe and Mail may from time to time at our discretion offer promotions such
as discounts and trials to certain Services, or certain contests, sweepstakes or
other promotions. The specific rules, regulations, terms and details of each
promotion will be provided at the time of the offer. Your eligibility for a
promotion and the applicability of any discounts is at the sole discretion of
The Globe and Mail. The Globe and Mail may revoke, terminate, cancel, modify or
deem a promotion inapplicable to you at any time.


6. THE CONTENT — PROTECTED BY COPYRIGHT AND TRADE-MARK LAWS

The Services include literary, musical, dramatic and artistic works, including
but not limited to computer programs, software, databases, text, information,
data, code, sounds, sound effects, sound recordings, audio, musical
compositions, performances, video, cinematographic works, photographs, pictures,
illustrations and graphics (the “Content”).

All Content is protected by Canadian and international intellectual property
laws and treaties, including copyright and trade-mark laws, and is owned by The
Globe and Mail, licensed to The Globe and Mail, or otherwise provided by a
third-party.

All trade-marks (including, but not limited to, trade names, logos, word and
design marks) that appear in the Services are the trade-marks or registered
trade-marks of The Globe and Mail or of their respective owners and are
protected from reproduction, dilution and confusing or misleading uses. The use
of any trade-mark appearing on any of the Services without the express written
consent of the trade-mark owner is strictly prohibited.


7. USER-GENERATED CONTENT — A LICENCE TO THE GLOBE AND MAIL

Users may submit articles, letters to the editor, photos, videos, discussion
forums, comments and other items to the Services (“User-Generated Content”). You
are solely responsible for your User-Generated Content. User-Generated Content
must follow the principles outlined in our Community Guidelines. The Globe and
Mail reserves the right to remove or refuse to post any User-Generated Content
that we deem in our sole discretion to be unacceptable, undesirable or otherwise
in violation of these Terms and Conditions.

You represent and warrant that you are the copyright owner of any User-Generated
Content that you submit to The Globe and Mail and that you have the unimpaired
right to convey all intellectual property rights in and to the User-Generated
Content to The Globe and Mail. User-Generated Content must not be created using
any pirated or unlicensed content, or other materials that include copyrighted
or trade-marked material that The Globe and Mail would not be entitled to use
without a further licences or payment to an intellectual property owner.
User-Generated Content must be created by you (e.g. without the use of AI) and
be wholly original. You are expected to comply with The Globe’s Editorial Code
of Conduct as it applies to you, including, but not limited to the sections:
journalistic practices, journalistic principles, corrections and social media.
Given that editorial work is not your main occupation, you are not expected to
follow the code on outside work and activities, personal interests, the book
policy or other similar sections. You must notify The Globe of any conflict of
interest, perceived or actual, you might have with the subject of your
User-Generated Content.

You grant The Globe and Mail a perpetual, royalty-free, irrevocable,
non-exclusive licence (but not the obligation) to exercise and otherwise use any
and all copyrights and other intellectual property rights in the User-Generated
Content, in whole or in part, worldwide in perpetuity, in all media and formats
whatsoever, whether now known or created in the future, in connection with and
promotion of any work, product or service of The Globe and any of its partners
and affiliates.

You waive all moral rights in and to the User-Generated Content in favour of The
Globe and Mail and acknowledge and understand that The Globe and Mail may edit,
remove, modify and add to the User-Generated Content at its discretion and place
the User-Generated Content on any Service and on any platform without your
further consent and without attribution to you.

You grant to The Globe and Mail the perpetual, irrevocable right to use your
name, user name, persona, image, likeness and photograph that you provide in
connection with any submission of User-Generated Content, without any obligation
or remuneration to you.

The Globe may grant any and all rights granted under these User Generated
Content terms to any licensee of The Globe (including any sublicensee).


8. LICENCE TO USE THE SERVICES AND CONTENT

You are hereby granted a non-exclusive, limited, non-transferable licence to
use, access and view the Content and Services, as permitted by your User type,
for your personal, private and non-commercial use. Unless otherwise permitted by
your Subscription Agreement, you may not use the Content or Services for any
commercial purpose.

Content owned by The Globe and Mail may be used as permitted by the licensing
options and tools associated with the Content, including uses such as email,
printing, storage, posting, sharing, RSS feeds, linking and republishing.

You may print single copies of Content licensed to The Globe and Mail, but may
not otherwise reproduce or use the Content. Licensed Content is identifiable by
the credit line and lack of other licensing options or tools for the Content.

You agree to maintain all copyright and other proprietary notices provided on
the Content, including but not limited to author name and licensor name for
third-party licensed content.

All rights are otherwise reserved. You may not modify, sell, resell, make
derivative works, create a database, create a media monitoring service,
aggregate, deep link, republish, retransmit, distribute, transfer, communicate,
broadcast or otherwise make the Services and Content available, including
without limitation, by caching, scraping, harvesting, framing or similar means,
without the prior written consent of The Globe and Mail and its licensors, as
applicable.

No other uses of the Content and Services are permitted, unless otherwise
permitted by law. For additional licensing options, please see the Contact
Information section of the Terms and Conditions.


9. RESTRICTIONS ON THE USE OF CONTENT AND SERVICES

You acknowledge that The Globe and Mail has the right, but is under no
obligation, to monitor the Content, Services, and your use of the Content or
Services. You agree that you will not use the Services in an unlawful manner.
You acknowledge that The Globe and Mail may investigate any violations by you of
the Terms and Conditions, Privacy Policy, Community Guidelines, any applicable
Subscription Agreement and applicable laws in respect of the Services. You agree
that The Globe and Mail may reveal your identity and any User information we
have about you to any law enforcement authority in the event of a violation
arising from your use of the Services or Content.

You agree not to use the Services and Content (including submitting any
User-Generated Content) in any manner that violates the following restrictions:

 * is defamatory, libellous, offensive, abusive, stalking, threatening,
   demeaning, obscene, promotes hatred, bigotry, racism, sexism, harassment,
   discrimination, is pornographic, indecent, unlawful, profane, harmful to
   minors, false, misleading, would constitute spam, promotes, advocates or
   otherwise encourages illegal activities including activities that would
   constitute a criminal offense or give rise to civil liability, or otherwise
   violate the legal rights of others;
 * infringe any intellectual property rights including copyrights, trade-marks,
   proprietary rights, privacy rights, publicity rights or any other rights of
   any kind whatsoever;
 * promote commercial activities, such as to conduct sales of goods and services
   of any kind, promote charitable donations, or participation in sweepstakes
   and contests, whether by advertising, solicitations, links or any other form
   of communication, without the prior written consent of The Globe and Mail;
 * contains software viruses or any other computer code, files or programs
   designed to interrupt, destroy, circumvent, disable, replicate, damage or
   otherwise limit the functionality of any computer software or hardware or
   telecommunications equipment, including without limitation, Trojan horses,
   worms, time bombs, computer viruses, code, cancelbots or corrupted files;
 * use any spider, robot, other automatic device or manual process to monitor,
   harvest or copy the Content of the Services without the express written
   consent of The Globe and Mail;
 * violate or attempt to violate the security of the Services or Content,
   including without limitation accessing data not intended for you, logging
   into a registration account you are not authorized to access, attempting to
   probe, scan or test the vulnerability of the Services, information technology
   systems or network or to breach security authorizations;
 * take any action that imposes an unreasonable or disproportionately large load
   on the infrastructure of the Services;
 * use Content or Services for developing other products or services (e.g.
   software), including, but not limited to, training a machine learning or
   artificial intelligence (AI) system; or
 * create a substitute for the Services or Content, meaning any product or
   service that diminishes the need for users or third-parties to access the
   Services or Content via The Globe and Mail or reduces The Globe and Mail’s
   ability to generate revenues from the Services or Content.

Please report any Content, including User-Generated Content, that you believe
violates these Terms and Conditions or the Community Guidelines at the email
address provided under the Contact Information section.


10. DISCLAIMERS

(A) CONTENT AND PROFESSIONAL INFORMATION CONTENT

The Content (including any facts, views, opinions, recommendations, description
of or references to products, services and securities) is provided to you for
general information, educational and entertainment purposes only. The Content is
not necessarily reflective of the views or policies of The Globe and Mail,
including the publisher, contributors, staff or advertisers.

The Globe and Mail does not endorse the quality, reliability, or accuracy of the
Content. Information changes rapidly and some Content may be out of date, such
as share price information or “real-time” quotes. The Content is not to be used
or construed as an offer to sell, a solicitation of an offer to buy, or an
endorsement, recommendation, or sponsorship of an entity or security by The
Globe and Mail. You acknowledge that The Globe and Mail may invest or otherwise
hold interests in entities which may be referenced in the Services or Content
and that the views and opinions expressed on the Services and Content are not
intended to constitute a description of securities bought, sold or held on
behalf of The Globe and Mail nor any indication of an intent to buy, sell, or
hold any security.

The Globe and Mail does not provide or guarantee, nor is the Content intended to
be relied on by you or interpreted as financial, legal, tax, accounting, medical
or other advice or recommendations regarding the suitability, profitability or
potential value of any particular investment, security, information source,
treatment plan, diagnosis, purchase, sale, product or course of action. You
should use your own judgment in making use of any Content and are responsible
for your own research and decisions. The Content does not replace consultations
with professional advisors, such as qualified financial advisors, medical
doctors, fitness trainers, real estate agents and lawyers. It is strongly
recommended that you seek appropriate independent advice from qualified
professional advisors before making any decisions.

You agree that The Globe and Mail and its licensors are not liable to you,
either directly or indirectly, for your reliance on or use of the Content,
User-Generated Content, financial, accounting, legal, real estate, medical,
health, fitness or any other professional advice or information provided in the
Content or Services. You agree that all risk associated with your use of or
reliance on the Content is with you.

(B) THIRD-PARTY CONTENT, USER-GENERATED CONTENT, LINKS TO WEBSITES,
ADVERTISEMENTS

The Services and Content contains third-party content, such as links to
third-party websites, licensed third-party content, User Generated Content and
advertisements. Your use or reliance on third-party content is solely at your
own risk.

Third-party content is not under the control of The Globe and Mail. Third-party
content is provided to you for general information purposes only. The Globe and
Mail does not endorse third-party content.

Exercise discretion while browsing the Internet. Third-party websites may
contain information that you find inappropriate or offensive. Third-party
websites are not under the control of The Globe and Mail and we are not
responsible for any form of transmission received from a link to a third-party
website. You are responsible for abiding by the terms of use and privacy
policies of third-party websites.

The Globe and Mail is not responsible or liable for the content, accuracy,
relevancy, legality or decency of material contained on third-party websites.
The Globe and Mail will not be responsible or liable in any way for any loss or
damage incurred by you in connection with your use or reliance on third-party
content. The Globe and Mail is not liable for errors, omissions or delays in
third-party Content.

You acknowledge and agree that any dealings you may have with a third-party
found by you on the Services or Contents are solely between you and the
third-party. The Globe and Mail assume no liability or responsibility whatsoever
for anything related to the relationship between you and the third-party,
including but not limited to transactions, correspondences, charges,
representations, prices, or agreements.

You should direct any concerns you have regarding third-party content to the
third-party.

(C) DOWNLOADS

The Services and Content may contain materials available for download, such as
software applications, codes, data, files, images or other forms of Content.

Your use of downloaded materials may be governed by terms made available to you
at the time of download. Any materials downloaded or otherwise obtained by you
through your use of the Services and Content is done at your own risk and you
are solely responsible for any damage to your computer system or loss of data
that may result from the download and/or use of such material.

You agree that downloaded materials, unless otherwise specified, are licensed to
you for your personal, non-commercial use. You may not modify, redistribute,
decompile, reverse engineer, disassemble the downloaded material, and you must
maintain all copyright or other proprietary notices.

The Globe and Mail and its licensors, to the maximum extent permitted by law,
make no warranties regarding the downloaded materials and will not be
responsible or liable, directly or indirectly, in any way for any loss or damage
of any kind incurred as a result of or in connection with your use of or
reliance on the downloaded materials, including the failure of the downloaded
materials to meet your needs, standard, expectations or specifications.

(D) NO WARRANTY

You expressly agree, that to the maximum extent permitted by applicable law, the
Services and Content are provided on an “as is” and “as available” basis and
that your use of and reliance on the Services and Content will be at your sole
risk.

The Globe and Mail makes no warranty that the Services and Content will be
uninterrupted, available, timely, secure, error-free, accurate, reliable,
complete, free from infection or viruses or destructive code, free from
omissions and delays or that the Services and Contents will meet your
requirements or expectations. You acknowledge the inherent hazards of electronic
distribution and are aware that there may be delays, omissions, inaccuracies in
the Services and Content, including without limitation, distribution by email,
short message service, or otherwise.

Without limiting the generality of the foregoing, you expressly understand and
agree that, to the maximum extent permitted by applicable law, The Globe and
Mail does not make and hereby expressly disclaims all representations,
warranties, terms, conditions, and endorsements of any kind, whether expressed
or implied, as to any matter hereunder, including without limitation, warranties
of title, non-infringement, title, accuracy, completeness, suitability,
reliability, freedom from infection or viruses, merchantability, fitness for a
particular purpose, and any warranties arising by statute or otherwise in law or
from a course of dealing or usage of trade.


11. LIMITATION OF LIABILITY

You expressly understand and agree that in no event will The Globe and Mail be
responsible or liable to you or anyone else (jointly or severally) for any
claim, loss or damage whatsoever, including without limitation any direct,
indirect, incidental, exemplary, special, punitive or consequential damages or
any damages for loss of profits, savings, revenue, goodwill, business
interruption, loss of information or data or other intangible losses, arising
from, or in any way connected with the Services or Content, including the
performance, use of, access to, or the inability to use and access the same,
regardless of whether The Globe and Mail had been advised of or could have
foreseen the possibility of such claim, loss or damage.

The limitations of liability and disclaimers herein will apply regardless of the
form of action, whether in contract, breach of warranty, civil liability, strict
liability, tort (including negligence), or otherwise. Notwithstanding the
foregoing, in no event will The Globe and Mail’s aggregate liability to you
exceed the greater of (1) the amount paid to The Globe and Mail by you for your
use of the Content and Services in the three (3) months immediately preceding
the event giving rise to such claim, or (2) $50 CDN.

The Services and Content are provided to you through circumstances not under the
control of The Globe and Mail. Without limiting the generality of the foregoing,
The Globe and Mail will under no circumstances be held liable or responsible for
any delay or failure in the performance of the Services and Content resulting
directly or indirectly from acts of nature, or causes beyond its reasonable
control, including without limitation, internet failures, computer equipment
failures, telecommunication failures, other equipment failures, electrical power
failures, satellite failures, strikes, labour disputes, riots, insurrections,
civil disturbances, shortages of labour or materials, fires, floods, storms,
explosions, acts of God, war, governmental actions and orders of domestic or
foreign courts or tribunals.

The Services and Content may at any time be temporarily unavailable,
inaccessible or inoperable for any reason from time to time, including periodic
maintenance, repairs and disruptions as described above. While The Globe and
Mail will make every reasonable effort to minimize such downtimes, The Globe and
Mail cannot guarantee 100% availability of the Service and Contents. If you are
dissatisfied with the Services and Content for any reason, your sole remedy is
to cancel your Services in accordance with these Terms and Conditions.

You acknowledge and agree that third-parties who supply third-party content to
you in Services and Content have no liability to you whatsoever in respect to
their third-party content and you agree to waive, to the fullest extent
permitted by law, any right you may have to bring a legal claim against such
third-parties for your use of their content on the Services or Content.


12. INDEMNITY

You agree to indemnify, defend and hold harmless The Globe and Mail and each of
its respective officers, directors, affiliates, business partners, employees,
agents, licensors and all third parties mentioned on the Services and Content
from and against any and all claims, actions, losses or demands, including
without limitation reasonable legal and accounting fees, resulting from or
related to: your breach of these Terms and Conditions or a Subscription
Agreement if applicable; your access and use of the Services and Content; your
use or reliance on the Services and Content; your publication, communication,
distribution or transmission otherwise of the Services or Content; or your
violation of any law or regulation. You will use your best efforts to cooperate
with The Globe and Mail in the defense of any claim. The Globe and Mail reserves
the right, at its own expense, to assume the exclusive defence and control of
any matter otherwise subject to indemnification by you.


13. TERMINATION BY THE GLOBE AND MAIL

The Globe and Mail provides Services at its sole discretion. The Globe and Mail
may at any time revise, withdraw, discontinue, amend, suspend any or all of the
Services, with or without notice to you as provided in these Terms and
Conditions or your Subscription Agreement. Under no circumstances will The Globe
and Mail be held responsible or liable for removing, disabling or restricting
access to the availability of the Services.

The Globe and Mail reserves the right to terminate or otherwise suspend your
registration account and/or subscription to any Services at any time for any
reason whatsoever, including but not limited to for convenience, non-payment of
Service fees, or for any other breach of these Terms and Conditions, a
Subscription Agreement, or other guidelines, without notice to you.

You acknowledge that upon the termination or suspension of your registration
and/or subscription account you will no longer have access to any User-Generated
Content, files or data associated with your account and that The Globe and Mail
has no obligation to retain any such data post-termination.

Any termination or suspension will be in addition and without prejudice to any
rights or remedies as may be available to The Globe and Mail, including
injunction and other equitable remedies. All disclaimers, limitation of
liability and indemnity provisions of these Terms and Conditions will survive
termination. The disclaimers and limitations of liability provided in these
Terms and Conditions, and these form an essential basis of the bargain between
you and The Globe and Mail and will survive and continue to apply in the case of
fundamental breach or breaches, the failure of essential purpose of these terms,
the failure of any exclusive remedy, or the termination of the relationship
between you and The Globe and Mail


14. JURISDICTION

The Globe and Mail Inc. is located in Canada. If you are accessing the Services
and Content outside Canada, you are responsible for using the Services and
Content in accordance with the laws of your jurisdiction.

These Terms and Conditions will be interpreted in accordance with the laws of
the Province of Ontario, Canada, without reference to its conflict of laws
principles.

You agree that in the event of a dispute arising out of these Terms and
Conditions, the laws of the Province of Ontario will apply. Any cause of action
that you may have must be commenced within one (1) year after the claim or cause
of action arises, except where prohibited by applicable law.

You may not export any Services or Content in violation of applicable export
laws and regulations. The United Nations Convention on Contracts for the
International Sale of Goods does not apply to these Terms and Conditions.


15. ARBITRATION

Except where prohibited by applicable law, any claim (including disputes,
controversies, etc.) arising out of or relating to these Terms and Conditions or
any applicable Subscription Agreement will be referred to and finally settled
(to the exclusion of the courts) by private and confidential binding arbitration
before a single arbitrator, who will be a person legally trained, has experience
in information technology and is independent of both parties, to be held in
Toronto, Ontario, in English and governed by Ontario law subject to the most
current version of the Arbitration Act 1991 (Ontario). Each claim will be
arbitrated on an individual basis and will not be consolidated with the claim of
any other party. You agree to waive any right you may have to commence or
participate in any class action against The Globe and Mail. Notwithstanding the
foregoing, The Globe and Mail reserves the right to purse the protection of
intellectual property rights and confidential information through injunctive or
other equitable relief through the courts.


16. GENERAL

These Terms and Conditions, the Privacy Policy and any applicable Subscription
Agreement are personal to you, supersede any prior agreements between you and
The Globe and Mail in respect of the applicable subject-matter, and constitute
the entire agreement between you and The Globe and Mail. You may not assign or
otherwise sub-contract your rights or obligations to anyone.

The failure of The Globe and Mail to insist upon or enforce the strict
performance of any right or provision under these agreements will not constitute
or be construed as a waiver of any right or provision.

If any of the provisions (or parts thereof) contained in these Terms and
Conditions, the Privacy Policy and any applicable Subscription Agreement are
determined to be void, invalid or otherwise unenforceable by a court of
competent jurisdiction, such determine will not affect the remaining provisions
(or parts thereof) contained herein.


17. CONTACT US

The Globe and Mail welcomes feedback. Any feedback, suggestions, ideas or other
information that you provide to The Globe and Mail regarding the performance,
features, functionality or other aspects of Services and Content (“Feedback”)
will be owned by The Globe and Mail and may be used by The Globe and Mail
without restriction and without compensation to you. You understand that under
no circumstances will your Feedback be subject to an obligation of
confidentiality by The Globe and Mail, that you are providing Feedback without
an expectation of compensation, that the Feedback is wholly original to you and
that you waive any and all rights that you may have in the Feedback in favour of
The Globe and Mail.

CUSTOMER CARE:

https://contactsupport.theglobeandmail.com

HELP CENTRE:

https://helpcentre.theglobeandmail.com

COPYRIGHT/PERMISSIONS LICENSING OPTIONS:

dtripp@globeandmail.com

COMMUNITY GUIDELINES:

https://www.theglobeandmail.com/privacy-terms/community-guidelines/

MAILING ADDRESS:



Customer Service, The Globe and Mail, 351 King Street East, Suite 1600, Toronto,
ON, M5A 0N1.



PRIVACY POLICY:

For further information on how your personal information is collected, used and
disclosed by The Globe and Mail, please consult our Privacy Policy.


These Terms and Conditions replace all previous versions of the Terms and
Conditions. The Globe and Mail may update or revise these Terms and Conditions
at any time. Your continued use of a Service constitutes your acceptance of the
Terms and Conditions. You may wish to print or otherwise save a copy of these
Terms and Conditions for your reference. The parties have required that these
Terms and Conditions and all related documents be drafted in English. Les
parties ont demandé que cette convention ainsi que tous les documents qui s'y
rattachent soient rédigés en anglais.

Effective Date: May 22, 2015



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